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Identify a company that provides CRM software solutions, and write a one to two page paper. Do not define CRM and assume the reader is familiar with this term Name of the software and the company that produces it Overview of how the software works and what it does to improve customer service for a company. Examples of companies and industries that currently use the CRM product. Write your assignment in paragraphs without any bullet points .

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IFSM 310 Software and Hardware Infrastructure Concepts Computer and Number Systems 1. (10 pt) You have been hired to develop a website-based sales system for a large international retail firm. List and describe at least four features that are specific to the Web design of your system and customer service important to consider if your system is to be successful at attracting and keeping customers living outside of the US. Include not only characteristics of the user interface, but those issues that must be uniquely addressed to successfully service your non-US customers. 2. (2.5 pt each) In order to receive credit for these problems, you must show all of the steps you took to arrive at your answers. (c) Convert the following decimal number to binary: 21842 (d) Convert the following binary number to decimal: 11000111011.101 (c) Convert the following hexadecimal number to decimal: CA97 (d) Convert the following binary number to hexadecimal: 1110011111011010100 CPU and Memory 3. (10 pt) ASCII, Unicode, and EBCDIC are, of course, not the only numeric / character codes. The Sophomites from the planet Collegium use the rather strange code shown in the Figure below. There are only thirteen characters in the Sophomite alphabet, and each character uses a 5-bit code. In addition, there are four numeric digits, since the Sophomites use base 4 for their arithmetic. Given the following Sophomite sequence, what is the corresponding binary message being sent by the Sophomites? (HINT: Decode the sequence reading from left to right then write the corresponding binary sequence, leaving a space between each binary sequence.) 4. (10 pt) Define memory cache write-through and write-back techniques and describe the advantages and disadvantages of each. Input / Output 5. Answer the follow questions about interrupts. a. (5 pt) Describe in detail the steps that occur when a system receives an interrupt. b. (5 pt) Describe how these steps differ in the case when a system receives multiple interrupts Computer Systems 6. Answer the following questions about clusters. a. (5 pt) Describe how you might use a cluster to provide fault-tolerant computing b. (5 pt) Describe how you might use a cluster architecture to provide rapid scalability for a Web-based company experiencing rapid growth. Networks 7. Answer the following questions about communication protocols. a. (5 pt) Using the operations of UDP (User Datagram Protocol) and TCP (Transmission Control Protocol) as a basis, carefully explain the difference between connectionless and connection-oriented communication. b. (5 pt) If you were ordering a number of items from an online seller, such as amazon.com, which Protocol (TCP or UDP) would you recommend and explain why . 8. In the context of network security, a. (3 pt) exp.

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IFSM 310 Homework (Max raw score: 10 pt / Counts for max 4 pt towards Course Grade) Due Sunday (1400 hours Eastern Time) Module 6, Englander Chapters 15 & 16 1. (2 points) Describe the two methods that are used to provide concurrent operations of multiple processes on a single CPU. What are the advantages of each method? If you were designing a I/O device to interface with a keyboard, which approach would you use and why? 2. (2 points) One approach to operating system design is to provide as small a kernel as possible and to make all other modules optional. What are the minimum services that must be provided in such a miniature kernel? 3. (2 points) Compare compilers and interpreters with respect to memory requirements for program execution and CPU requirements for program execution . 4. (2 points) The use of a CLI (command line interface) provides flexibility and power for the user who knows how to use the CLI effectively. But, effective usage of a CLI requires learning and deeper understanding of the system than that possessed by the typical user. The average user will be more comfortable with the ease of use and consistency of a GUI (graphical user interface). Once learned, the GUI can be navigated and manipulated rapidly. However, there are several capabilities that are easy to achieve with a GUI, but much more difficult with a CLI. Describe at least two of these capabilities. 5. (2 points) Nearly every operating system separates the file system from the I/O services. Clearly describe at least two advantages in doing so. .

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if you are familiar with this topics please let me know I have an exam coming soon and I need help Introduction and Chapter 1 What is the marketing concept? What is a product? What are the levels of products (e.g., core, actual, augmented)? What are attributes? What are benefits? What is a means-end chain? What are the responsibilities of a product manager? What is a product line? What is the product mix? What is a marketing plan? What are the objectives of a marketing plan? Chapter 2 What are the bases of competition? What are the customer-based levels of competition? How does the level of competition influence the tasks performed by product managers? What factors influence the level of competition in which product managers focus? What managerial and customer-based methods can be employed to determine competition? **Know how to read a brand switching matrix and how to calculate cross elasticity of demand. Chapter 3 What aggregate market factors influence category attractiveness? (e.g., market size, market growth...etc.) What are Porter’s Five Forces? How do these forces influence category attractiveness? What factors influence each force? (e.g., what factors influence threat of new entrants…etc) What are switching costs? Chapter 4 What are the elements of a competitor analysis? (The six basic questions) What are the four possible objectives at the product level? What are the three major components of a marketing strategy? What is positioning? What is a competitive advantage? How do companies develop sustainable competitive advantages? What are Porter’s Generic strategies? What is a cost advantage? What is a differentiation advantage? Chapter 5 What is a consumer product? What is an industrial product? What are evoked sets? What is a consideration set? What is the multi-attribute model? What are the implications of the multi-attribute model? What is customer value? What are the sources of customer value? What is customer satisfaction? Chapter 6 What is a sales forecast? A forecast should take into account four major categories of variables. What are these variables? What are the consequences of forecasting errors (over and under)? Know the basic forecasting method Chapter 7 (in text) 1. Product objectives are generally stated in terms of growth or profit. What are the strategic alternatives for pursing each of these objectives? a. What is market penetration? Market development? Diversification? Product development? b. How can a product manager increase outputs and/or decrease inputs? 2. What is positioning? What are the two basic ways to position a product? 3. What are five areas for differentiation discussed in the text? 4. What is a brand? What is brand equity? 5. What are the benefits of a strong brand? 6. What is a line extension? Category extension? Multi-brand? Ne.

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ieazy91 is willing to pay $15.00 Modern History of Art 115 , Modern History of Art 115 1200 Words Eassy and 3 pages Eassy 3 pages eassy \ From the syllabus: "Extra credit may be earned for attending and writing a short review of a pre-approved gallery or museum art exhibit relating to the material covered in this course, and for short personal responses to the materials presented in class, or approved material (videos, art books, etc) encountered in the outside world." So look at the Getty Museum, LACMA, The Hammer Museum, The Norton Simon, or MOCA (or a commercial art gallery) and find a show featuring work that that we've discussed in class, visit the show, and write a 2-page paper about it. You can also write about a movie we've watched, or one that fits the curriculum - eg: Mr. Turner; Vincent & Theo, etc. Attachments: img_7067.jpg .

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