Scrum Bangalore 15th Meetup 12 December 2015 - Agile Coaching Challenges in Enterprise Transformation - Anand Murthy - at Prowareness

1. Agile Coaching
Challenges in
Enterprise
transformation
Anand Murthy Raj

2. What is Enterprise AgileTransformation?
• Alignment across the organization to improve
customer satisfaction
• Alignment across an organization to improve employee
morale and retention
• Redefined ability for an organization to react more
effectively to change and opportunities
• An Opportunity to innovate and build meaningful
business value more quickly
• An opportunity to move from IT mindset to Customer
mindset
• Results in the whole organization with an agile mindset
• Creation of an environment that fosters learning by
failure and experimentation
Dec 12, 2015 Image ref: https://alanminlunwu.files.wordpress.com/2010/04/organization-alignment.jpg2

3. What is Agile Coaching
Dec 12, 20153
Agile coaching a dual flavor of coaching and mentoring.
Is a journey of helping an agile team, in the context of
improving the understanding of their agile discipline.
Enabler to improve their performance and deliver
customer value.
It also involves helping individuals resulting in becoming
good professionals with human values.
It enables an individual to undo certain behaviors and
embrace the true behavior.
It is a journey to get the best ability of the team to create
innovative products

4. Mindset Challenges
Dec 12, 20154
Iwanttoseechange,butI
amafraidoffailureifI
embracechange
STEP 1
Agile sucks
STEP 1
Agile sucks
STEP 4
Agile works for
us. Let us try
more
STEP 4
Agile works for
us. Let us try
more
STEP 2
Agile does not
works for us.
STEP 2
Agile does not
works for us.
STEP 3
Agile may work
for us but not for
our organization
STEP 3
Agile may work
for us but not for
our organization
STEP 5
Team excels. Let
us learn more
about Agile
STEP 5
Team excels. Let
us learn more
about Agile
I cannot move from my
comfort zone. I will resist the
change. I hate change and
feels insecure ..hence Agile
does not work
Understand Agile. A small desire
starts, but still want to resist the
change. I do not want change
When the world says it works it must
work. As I am still unsafe , I will still resist,
it may work for us but not for our
organization
Team sees agile working magically. I think
it works for us. Let us try more and explore
it fully. Team starts loving the
change .Team sees the change they want
to be..
Team believes in agile so their behavior and so their
business
Leadership believes in Agile. Supports
transformation with fast failure and
Kaizen mindsetDiagnostics
& planning
sessions
Iwanttobeapartofthe
changeandexcelwiththe
change

5. Coaching Challenges
Dec 12, 20155
Iwanttoseechange,butI
amafraidoffailureifI
embracechange
STEP 1
Agile sucks
STEP 1
Agile sucks
STEP 4
Agile works for
us. Let us try
more
STEP 4
Agile works for
us. Let us try
more
STEP 2
Agile does not
works for us.
STEP 2
Agile does not
works for us.
STEP 3
Agile may work
for us but not for
our organization
STEP 3
Agile may work
for us but not for
our organization
STEP 5
Team excels. Let
us learn more
about Agile
STEP 5
Team excels. Let
us learn more
about Agile
• Build the belief in Agile
• Allow the teams to fail.
• Leadership protects the
teams
• Leadership : Continue to protect and trust
• Teach , Let the teams experiment.
• Let life in pupa germinate
• Leadership : Evaluate and start focusing
on Improvement
• Let the teams see and feel the change
• Teach the principles behind practices
• Leadership : Empower the team
• Coach on kaizen with Kata
• Coach to help unite all forces, be inspiring
• Coach the teams to take care of each others
fate..
• Real team is formed.
• Coach them to become customers’ eye and feel
• Let the team decide the best for customers
Leadership believes in Agile. Supports
transformation with fast failure and
Kaizen mindsetDiagnostics
& planning
sessions
Iwanttobeapartofthe
changeandexcelwiththe
change

6. Dec 12, 2015 Devdutt Pattanaik Ted Talks - https://www.youtube.com/watch?v=KcrUs8FAt40; Toyota Kata : Mike Rother6
Coaching Challenges- LeadershipTeam
Belief System Adoption systems
1. Transformation from “Deliver” to “Customer “
2. Change from “Managing” to “Leading”
3. Manage the flow – user of new lean tools
4. Encourage Failure as learning opportunities
5. Advocate the behavior of “Put our careers with our teams ”
6. Visualization of flow

7. Dec 12, 2015 Data source : https://www.youtube.com/watch?v=HAnw168huqA&feature=em-subs_digest-vrecs7
Coaching Challenges-Team
Flow System
Hostile
Frustration
Tension
Anxiety
Challenge
What? So
What?
Now
What?

8. Coaching Behavior change and Discipline
Dec 12, 20158
People are already doing their best; the problems are with the system. Only management
can change the system.
—
People are already doing their best; the problems are with the system. Only management
can change the system.
—W. Edwards Deming

9. Self Learning and Self Kaizen
Dec 12, 20159
Practical wisdom is a combination of moral skill and moral will.
Good news – You don’t need be brilliant to be wise
Bad news – Without wisdom being brilliant is not enough
- Aristotle
Whose approach is more relevant in today’s context ?
“By three methods we may learn wisdom:
First, by reflection, which is noblest;
Second, by imitation, which is easiest;
Third by experience, which is the bitterest.”
-Confucius
Adam Smith Karl Marx
Efficiency Meaning