Capfy09 Presentation V12

CAP Production FY09 Balanced Scorecard & Strategic Plan May 13, 2008

Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

CAP FY08 Accomplishments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Overall Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Balanced Scorecard Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

S.W.O.T. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],T hreats O pportunities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],W eaknesses S trengths

Perspectives of the BSC Customer Finance Internal Process Learning & Growth Product

Product – NVPP ACES Industry Coding A ftermarket C atalog E nhanced S tandard ,[object Object],[object Object],[object Object],[object Object]

ACES & Our Customers Aftermarket Standards Roadmap May 2008

Why Standardize? (Opening Statement 2008 Knowledge Exchange) ,[object Object]

Global Aftermarket Standardization ,[object Object],[object Object],[object Object]

Product – NVPP ACES Industry Coding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Product - NVPP Global NVPP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Product - NVPP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Product - TIP ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Learning & Growth Learning & Growth Develop & Maintain Polk Knowledge & Right Skill set Owner: Scott Marion - Skill Assessments - Gap Analysis - Review Annually - Start May 08’ - End June 08’

Learning & Growth Develop & Maintain Polk Knowledge ,[object Object],[object Object],[object Object],[object Object]

Learning & Growth Develop & Maintain Right Technical Skills July 24, 08‘ Aug 8, 08’ June 3, 08’ Aug 4, 08’ ACES User Adv. SQL Taylor Bohannon Sept 26, 08’ May 1, 08’ PL/SQL Ravi Kalidindi June 5, 08’ Oct 31, 08’ June 3, 08’ Sept 1, 08' Infomatica ACES User Klaus Jones July 30, 08’ July 24, 08' July 28, 08’ June 3, 08’ XML Fund. ACES User Sharice Jackson Aug 8, 08’ Aug 4, 08’ Adv. SQL Mark Davis April 4, 08’ July 24, 08‘ July 30, 08’ April 2, 08’ June 3, 08’ July 28, 08’ Project Mgt. ACES User XML Fund. Becky Bolitho End Start Focus Resource

Learning & Growth Develop & Maintain Right Technical Skills July 30, 08’ July 24, 08' July 28, 08’ June 3, 08’ XML Fund. ACES User Larry Villeneuve April 4, 08’ Nov 28, 08’ April 2, 08’ Oct 1, 08’ Project Mgt. ACES User Jason Wilhoite Aug 29, 08’ Aug 15, 08’ July 24, 08‘ Aug 11, 08’ ACES User SQL Fund Jennifer Whitaker Sept 26, 08’ Aug 4, 08’ ACES User Dave Shipman End Start Focus Resource

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Internal Process

Internal Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Operational Excellence Focus On Production

Internal Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Six Sigma

Internal Process Six Sigma ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Internal Process Six Sigma Training / Projects May 08’ March 08’ Green Belt Training M. Davis Oct 08’ Aug 08’ Green Belt Training K. Jones Aug 08’ April 08’ Green Belt Training D. Shipman Oct 08’ Aug 08’ Green Belt Training A. Smith Oct 08’ Aug 08’ Green Belt Training L. Villeneuve Jan 09’ June 08’ Tire Coding/Effort S. Jackson Jan 09’ June 08’ Industry Coding/Effort S. Marion July 08’ Started Reduce Defects/CVG B. Mayer July 08’ Started Decrease Nets in TIP2 J. Whitaker May 08’ March 08’ Green Belt Training T. Bohannon Sept 08’ Started SIC Coding A. Crawford End Start Focus Resource

Internal Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Operational Excellence Leverage Technology

Internal Process ,[object Object],[object Object],[object Object],[object Object],Operational Excellence Multi-Team Fulfillment

Internal Process ,[object Object],[object Object],[object Object],[object Object],Operational Excellence Consistent Process

Internal Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Operational Excellence Reuse

Internal Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Data Center Move

Internal Process ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],reFUEL

Internal Process Security ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Finance Maintain Budget: Manage to budgeted head count (12) ,[object Object],[object Object],[object Object]

Customer ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Improve Customer Satisfaction - Sales

Mapping Initiatives to Objectives ,[object Object],I’m going to work on this tomorrow!!!

Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mitigation Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object]

Next Steps ,[object Object],[object Object],[object Object],[object Object],[object Object]

Capfy09 Presentation V12

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