This is an initial pitch for Pocket Hotline, a mobile app that connects people with critical questions to on-demand experts. This was developed by Chap Ambrose and Scott Magee while attending the Austin Center for Design (ac4d.com).

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2. Pocket Hotline turns
your mobile phone into
a remote call center.
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3. “Getting that information
when you are the only one
sitting at the desk and
there are five people yelling
at you is tough.”
ARCH Front Desk Staff
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4. RESEARCH FINDINGS
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5. MEET ROSA
She’s college
She’s worked
educated, cares
the front desk
about her job
at an Austin
and never has
homeless shelter
enough time to
for 5 years.
help everyone.
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6. THE PROBLEM
4 Hours
x 52 Weeks
x $10/Hour
$2,080/Year
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7. THE PROBLEM
$2,080 x 10 People x 700k Non-Profits
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8. THE PROBLEM
$2,080 x 10 People x 700k Non-Profits
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9. THE PROBLEM
$2,080 x 10 People x 700k Non-Profits
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10. THE SOLUTION
If we can help them
gain 1% more efficiency,
that’s $145 Million.
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11. RESEARCH FINDINGS
Nearly everyone has
access to a mobile phone
When there’s a crisis,
people need to talk
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12. POCKET HOTLINE FLOW
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13. WE’RE CURRENTLY TESTING
Oklahomans for
Reproductive Justice
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14. WE CAN HELP
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15. WE CAN HELP
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16. WE CAN HELP
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17. POCKET HOTLINE MODEL
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18. POCKET HOTLINE MISSION
Connect people
with critical questions
to on-demand experts.
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19. SCALE
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20. EXTENDING POCKET HOTLINE
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21. NEXT STEPS
Do you know of an
organization that could
use Pocket Hotline?
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23. ONE MORE THING
AustinHomeless.com
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