Apple Express’ Specialty Healthcare division focuses specifically on mission critical applications within the healthcare supply chain, and is supported by our seamless SmartCourier™ field services providing On-Demand and Sameday deliveries in addition to our national Dedicated Route Delivery services.

1. AppleExpress Specialty Healthcare
Express
Merging Technology with Transportation
About Apple Express Specialty Healthcare
Apple Express is an industry leader in providing corporate solutions under
the broader scope of transportation logistics Our Specialty Healthcare
logistics.
division focuses specifically on mission critical applications within the
healthcare supply chain, and is supported by our seamless SmartCourier™
,
field services providing On-Demand and Sameday deliveries in addition to
Demand
our national Dedicated Route Delivery services.
elivery
Apple Express Specialty Healthcare understands that facilitating healthcare services is crucial and that patients' lives
are impacted. We understand that every minute counts and we take your patients' healthcare and support seriously, and
compassionately. Apple Express Special Healthcare and our SmartCourier™ services provide time-critical
Specialty time
courier solutions for all your healthcare supply chain fulfillment needs.
“Patient wellbeing is always at stake – minutes may mean lives. We know the healthcare supply chain is
continuously on call. This is why Apple Express and our SmartCouriers™ offer mission critical on-demand
on
direct pickup and delivery services 24/7/365, from all cities through our 60 locations, to all points in between.”
24/7/365,
Nasser Syed, CEO, Apple Express
Apple Express frees up your time and resources so your focus can placed where it matters most – patient care.
Apple Express provides innovative transportation services and customized logistics programs. Our Specialty
Healthcare division is a reflection of that passion Apple Express Specialty Healthcare continues to dedicate itself to
passion.
its mission through additional innovative and customized B2B and B2C solutions for, among others, the noted sub
sectors below, utilizing its national network of dedicated in
in-house SmartCouriers™.
About SmartCourier™ Healthcare Services
Apple Express’ SmartCourier™ service is a smart, low cost field service that provides pickup, delivery, equipment
low-cost
installation, repair, swap-outs, de-installation, product rotation, return logistics and preventive maintenance services;
installation,
saving you time, money and valuable man man-hours – while improving your customer’s experience, and your bottom line.
Our non-complex technical SmartCourier
SmartCouriers™ will meet your service level agreements (SLA’s) in performing on-site
on
field services on a 24/7/365 basis.
SmartCourier™ is a solution unique to Apple Express that is used for a variety of time sensitive, mission critical and
routine applications. Healthcare sectors b benefiting from SmartCourier™ services include long-term care facilities,
term
laboratories, pharmaceutical companies, healthcare distributors, retail pharmacies and in home patients. Many
in-home
healthcare sectors depend on Apple Express Healthcare’s SmartCouriers™ to provide compassionate, mission
critical services – on time, all the time.
Our SmartCourier™ Healthcare services deliver on your high expectations.
• All programs tailored to your needs
• Dedicated team of Apple Express healthcare specialists assigned to programs
• Program ownership and management through a single point of contact in the Apple Express’
CRM Group
• Meeting 4 hour (or less) and Next Day SLA’s for medical technology deployment from 60
stocking locations
• Allows for better utilization and higher yield on your in
in-house technicians
• SmartCourier™ provide low cost field service for non-complex technical equipment pickup,
complex
delivery, install, repair, remove and returns
• Complete supply chain project management including transportation, warehousing, storage,
and inventory control of mass deployment, refreshes, and installations of medical technologies
Apple Express HQ: 300 Satellite Drive, Mississauga, ON L4W 5J2 Tel: 905
905-602-9499; 888-641-2142 Fax: 905-602-9335
2142 905
Vancouver Calgary Edmonton Toronto Montreal Miami
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2. AppleExpress Specialty Healthcare
Express
Merging Technology with Transportation
Home Healthcare Delivery Services
Apple Express Specialty Healthcare realizes with healthcare provider incentives from government, patients are
ernment,
transferred home at earlier stages, and for longer periods; making this the fastest growing segment of the healthcare
fastest-growing
industry. Managing a personal medical condition takes enough of an individual’s time and effort. That's why our welwell-
trained in-house SmartCouriers™ represent your company professionally making in home receiving of much needed
in-home
medical equipment, supplies and compounds as fast and easy as possible, compassionately.
We make hundreds of thousands of home patient deliveries a year. Apple Express understands the importance of
security and privacy and is committed to demonstrating care and compassion for patients, family caregivers, and on
on-site
healthcare professionals. We support patients in following their prescribed
e
plan of care by ensuring they receive the products they need when – and
where – they need them, and encourage patient compliance with physician
orders for better outcomes. We are committed to the highest sta
standard of
care through considerate delivery, technology, and ad hoc on
on-site value-
added services such as FIFO FEFO rotation of sensitive supplies.
Apple Express provides home infusion delivery on a regular scheduled route delivery basis 24/7/365. We also pr
provide
on-demand services for critical replenishment orders, through all 60 locations.
demand
Retail Pharmaceutical Delivery Services
Apple Express Specialty Healthcare has a broad and rich history in the healthcare industry which gives us a unique
perspective to design and execute centralized SmartCourier™ transportation solutions for retail pharmacies, infusion
facilities and long-term care/hospice facilities. We help you improve and standardize service, reduce costs, and focus
term
on core strengths.
In the pharmaceutical sector, reliability and speed is crucial, and strategic
pharmaceutical
partnerships between manufacturers, hospitals, home patients and service
providers are essential. The ever changing healthcare market demands
ever-changing
professionalism and innovation through effective partner relationship
partner
management.
Apple Express recognizes the unique requirements of handling pharmaceuticals
during transport to retail pharmacies. Our dedicated management teams along
with our highly trained SmartCouriers™ understand the enhanced regulatory, security and chain of custody
ory,
requirements when demanded.
Laboratory Delivery Services
Apple Express’ lab delivery and logistics services provide time
time-critical solutions for your NFO, on-demand and
demand
sameday fulfillment needs such as lab runs, medical records, blood, specimens,
Phase-4 clinical trials, etc.
We enable laboratories to support the changing needs of their provider customers by
providing custom logistics solutions, including consolidate services allowing them
to stay under budget. In an industry that relies heavily on on
on-demand and sameday
deliveries, we know that you cannot test specimens until they arrive on time and in
ies,
good order.
Apple Express also provides emergency and routine delivery service for temperature controlled specimens, life-saving
temperature-controlled life
organs, and blood products, managing the entire delivery and logistics component of your lab. Our innovative software
delivery
technology coupled with our industry-leading SmartCourier™ services, has proven to be the right combination for
leading
those companies that need to meet the demanding needs of the healthcare ind
industry
Apple Express HQ: 300 Satellite Drive, Mississauga, ON L4W 5J2 Tel: 905
905-602-9499; 888-641-2142 Fax: 905-602-9335
2142 905
Vancouver Calgary Edmonton Toronto Montreal Miami
2 of 3

3. AppleExpress Specialty Healthcare
Express
Merging Technology with Transportation
Medical Equipment Delivery Services
Apple Express can transport any type of durable medical equipment including dialysis machines, oxygen tanks,
nebulizers, catheters, hospital beds, walkers, wheelchairs, blood glucose monitors, etc. We also handle larger crated or
handle
unpackaged diagnostic and imaging equipment and understand the importance of what you're shipping, and the
investment you've made in this equipment, often in the millions.
Our success is rooted in our knowledge and experience in the healthcare
he
industry. We recognize the special handling requirements of sensitive
equipment, and take special care to ensure the safety of your product. The
result is on-time, damage-free deliveries, including removal of dunnage and
free
reverse logistics.
Apple Express will monitor your shipment 24/7/365 so you are free to spend
time on other important aspects of your business. We have trained logistics
professionals working with you every step of the way. Our state-of-the-art
state
online tools are also available to keep you informed at every milestone.
ep
Hospital Delivery Services
Apple Express’ delivery services provide time
’ time-critical solutions for your medical and healthcare on-demand and
demand
sameday fulfillment needs such as lab runs, medical records, blood, laboratory specimens, surgical instruments,
radiology/MRI films, legal documents, etc.
In today’s environment, budget cuts and rising expenses are the norm,
forcing hospitals to uncover new ways to maximize efficiencies and
minimize costs. Healthcare providers are ddiscovering that transportation
and logistics outsourcing and strategic partner relationships are an
effective way to achieve these fiscal responsibilities.
Apple Express allows you to receive:
• Improved delivery via Apple Express’ route optimization and SmartCourier™ services
• Unparalleled time-critical and scheduled routine delivery services
• Constant information updates through our advanced technology
Apple Express Specialty Healthcare allows hospitals to focus on their core business –patient wellness.
patient
Blood Bank Delivery Services
Apple Express provides blood bank organizations with time critical delivery services through our team of
time-critical
SmartCouriers™. Our advanced technology integrates online order entry with dispatch software providing ongoing
visibility of all your orders. Special quality systems implementation ensures chain of custody is always carefully
maintained while we provide on-demand and scheduled delivery services to blood bank laboratories, hospitals, and
demand
physicians.
We understand the time-critical nature of the business and have specific
critical
expertise in specimen and blood donations and products handling and transport.
Every day, blood banks are faced with delivery challenges including safety,
temperature, and timing and as a leading provider of SmartCourier™
shipping solutions to the healthcare industry, blood banks rely on Apple
Express to alleviate these challenges.
Apple Express HQ: 300 Satellite Drive, Mississauga, ON L4W 5J2 Tel: 905
905-602-9499; 888-641-2142 Fax: 905-602-9335
2142 905
Vancouver Calgary Edmonton Toronto Montreal Miami
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