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#ChangeAgents in
Exponential Times
views of
@fcc_cio
The Role of Public Service
#ChangeAgents in
Exponential Times
#ChangeAgents = Leaders who “illuminate the way”
manage friction of stepping outside the status quo
This is our home
3.7 billion miles away
This is our home
3.7 billion miles away
a “Pale Blue Dot”
the sunlight reflected from Earth took
5½ hours to reach Voyager I in 1990
when Voyager I launched in 1977
4.2 billion humans lived on Earth
when Voyager I launched in 1977
4.2 billion humans lived on Earth
global GDP = 7.2 trillion USD
the Apple II went on sale that year
running at 1 MHz w/ 4 KB of RAM
Voyager I traveled 3.7 billion miles by 1990
5.3 billion humans lived on Earth
Voyager I traveled 3.7 billion miles by 1990
5.3 billion humans lived on Earth
global GDP = 22 trillion USD
Windows 3.0 was released and
CERN launched the first web server at info.cern.ch
by 2013 >850 million web servers online
7.1 billion humans lived on Earth
by 2013 >850 million web servers online
7.1 billion humans lived on Earth
global GDP = 75 trillion USD
7 billion global networked devices
4 billion TB of digital content globally
by 2022, 75-300 billion networked devices
8 billion humans will live on Earth
by 2022, 75-300 billion networked devices
8 billion humans will live on Earth
global GDP = ?? trillion USD
7 billion humans online, more than 85% of the world
96 TB of digital content > all human eyes see/year
Public Service #ChangeAgents are needed
now more than ever
Public Service #ChangeAgents are needed
now more than ever
in Exponential Times
our Public Institutions must adapt 
we need new Expertise & Experiments
both Expertise & Experiments
have the root “ex peria” = out of danger
both Expertise & Experiments
have the root “ex peria” = out of danger
the U.S. representative democracy was
born from an Experiment in self-rule
“out of danger” came Experience
Dr. Benjamin Franklin in 1787
after the signing of the Constitution:
… now at length I have the happiness to know
that it is a rising and not a setting Sun.
George, Martha, & Abigail Adams
ages: 43, 44, 32
1776’s #ChangeAgents
Included:
Thomas, James Monroe, & Sybil Ludington
ages: 32, 30, 14
1776’s #ChangeAgents
Included:
Abigail Adams to John Adams in 1775:
… How difficult the task to quench the fire and the
pride of private ambition, and to sacrifice ourselves
and all our hopes and expectations
to the public weal.
#PublicService Always
Has Challenges
Abraham Lincoln in 1863:
[W]e take increased devotion to that cause… that
government of the people, by the people, for the
people, shall not perish from the earth.
#PublicService Always
Has Challenges
the public
private sector public sector
academia non-profits
We The People, Building Bridges
The Importance of YOU
support &
legitimacy
public
value
organizational
capacity
The Importance of YOU
… But what is government itself, but the greatest of
all reflections on human nature? If men were angels,
no government would be necessary.
– The Federalists No. 51, 1788
We The People Must
Adapt #PublicService
Remember:
Dilbert is funny because it is universal
We The People Must
Adapt #PublicService
mobility + APIs  allow institutions to
open data for greater public interactions,
discussions and citizen-led remixing
The Importance of
#ChangeAgents
public can volunteer smartphones
as sensors  collect data to inform policy
or lend computing cycles for hard problems
The Importance of
#ChangeAgents
machines that learn alongside
knowledge workers  how can we use machine
recommendations to better aid us all?
The Importance of
#ChangeAgents
makers movement  institutions must encourage
& empower “intrapreneurs” to
pioneer civic & social innovation
The Importance of
#ChangeAgents
Carl Sagan in 1994:
Look again at that dot.
That's here. That's home.
That's us.
On it everyone you love,
everyone you know –
That's us.
On it everyone you love,
everyone you know –
Everyone you ever heard of, every human being who
ever was, lived out their lives.
To me, it underscores
our responsibility to deal
more kindly with one another –
To me, it underscores
our responsibility to deal
more kindly with one another –
And to preserve and cherish the pale blue dot, the
only home we've ever known.
Thank You for Being
#ChangeAgents
in our Exponential
Times

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#ChangeAgents in Exponential Times

  • 2. The Role of Public Service #ChangeAgents in Exponential Times #ChangeAgents = Leaders who “illuminate the way” manage friction of stepping outside the status quo
  • 3.
  • 4. This is our home 3.7 billion miles away
  • 5. This is our home 3.7 billion miles away a “Pale Blue Dot” the sunlight reflected from Earth took 5½ hours to reach Voyager I in 1990
  • 6.
  • 7. when Voyager I launched in 1977 4.2 billion humans lived on Earth
  • 8. when Voyager I launched in 1977 4.2 billion humans lived on Earth global GDP = 7.2 trillion USD the Apple II went on sale that year running at 1 MHz w/ 4 KB of RAM
  • 9.
  • 10. Voyager I traveled 3.7 billion miles by 1990 5.3 billion humans lived on Earth
  • 11. Voyager I traveled 3.7 billion miles by 1990 5.3 billion humans lived on Earth global GDP = 22 trillion USD Windows 3.0 was released and CERN launched the first web server at info.cern.ch
  • 12.
  • 13. by 2013 >850 million web servers online 7.1 billion humans lived on Earth
  • 14. by 2013 >850 million web servers online 7.1 billion humans lived on Earth global GDP = 75 trillion USD 7 billion global networked devices 4 billion TB of digital content globally
  • 15.
  • 16. by 2022, 75-300 billion networked devices 8 billion humans will live on Earth
  • 17. by 2022, 75-300 billion networked devices 8 billion humans will live on Earth global GDP = ?? trillion USD 7 billion humans online, more than 85% of the world 96 TB of digital content > all human eyes see/year
  • 18.
  • 19. Public Service #ChangeAgents are needed now more than ever
  • 20. Public Service #ChangeAgents are needed now more than ever in Exponential Times our Public Institutions must adapt  we need new Expertise & Experiments
  • 21.
  • 22. both Expertise & Experiments have the root “ex peria” = out of danger
  • 23. both Expertise & Experiments have the root “ex peria” = out of danger the U.S. representative democracy was born from an Experiment in self-rule “out of danger” came Experience
  • 24.
  • 25. Dr. Benjamin Franklin in 1787 after the signing of the Constitution: … now at length I have the happiness to know that it is a rising and not a setting Sun.
  • 26. George, Martha, & Abigail Adams ages: 43, 44, 32 1776’s #ChangeAgents Included:
  • 27. Thomas, James Monroe, & Sybil Ludington ages: 32, 30, 14 1776’s #ChangeAgents Included:
  • 28. Abigail Adams to John Adams in 1775: … How difficult the task to quench the fire and the pride of private ambition, and to sacrifice ourselves and all our hopes and expectations to the public weal. #PublicService Always Has Challenges
  • 29. Abraham Lincoln in 1863: [W]e take increased devotion to that cause… that government of the people, by the people, for the people, shall not perish from the earth. #PublicService Always Has Challenges
  • 30. the public private sector public sector academia non-profits We The People, Building Bridges The Importance of YOU
  • 32. … But what is government itself, but the greatest of all reflections on human nature? If men were angels, no government would be necessary. – The Federalists No. 51, 1788 We The People Must Adapt #PublicService
  • 33. Remember: Dilbert is funny because it is universal We The People Must Adapt #PublicService
  • 34. mobility + APIs  allow institutions to open data for greater public interactions, discussions and citizen-led remixing The Importance of #ChangeAgents
  • 35. public can volunteer smartphones as sensors  collect data to inform policy or lend computing cycles for hard problems The Importance of #ChangeAgents
  • 36. machines that learn alongside knowledge workers  how can we use machine recommendations to better aid us all? The Importance of #ChangeAgents
  • 37. makers movement  institutions must encourage & empower “intrapreneurs” to pioneer civic & social innovation The Importance of #ChangeAgents
  • 38.
  • 39. Carl Sagan in 1994: Look again at that dot. That's here. That's home.
  • 40. That's us. On it everyone you love, everyone you know –
  • 41. That's us. On it everyone you love, everyone you know – Everyone you ever heard of, every human being who ever was, lived out their lives.
  • 42. To me, it underscores our responsibility to deal more kindly with one another –
  • 43. To me, it underscores our responsibility to deal more kindly with one another – And to preserve and cherish the pale blue dot, the only home we've ever known.
  • 44. Thank You for Being #ChangeAgents in our Exponential Times