I am working with two people from the NHS to help them integrate social media into their work. This is the presentation from the first of a three stage process. Although they have lots of skills and knowledge this first step is a general introduction, to make sure they have chance to ask questions and share their knowledge with each other. We used it to agree some broad learning goals and specific actions they can take. Next step is to begin planning specific campaigns as part of their work. The third step will be to reflect what they've learned and identify new learning goals. These sessions will be a month or so apart to give them chance to try things out.