SlideShare ist ein Scribd-Unternehmen logo
1 von 1
Downloaden Sie, um offline zu lesen
Bringing Program Excellence
                          to Process Excellence
                This FREE webinar will be on:
                Thursday, March 7, 2013,
                11:00 AM - 12:00 PM Eastern Time



How can you ensure that your process excellence projects are getting the best return on your efforts? In
this lively discussion, Randy Clark – PowerSteering’s Director of Six Sigma, a Black-Belt trained
member of the American Society of Quality, and a three-year examiner for the Malcolm Baldrige
National Quality Award – will demonstrate how applying program management principles to Process
Excellence can accelerate PEX results and address the challenges of executives, deployment managers,
project members, and financial representatives alike. He’ll reveal key ways to improve executive
visibility, team productivity, and both top- and bottom-line benefits.

Join this webinar to:
-   Learn how you can gather, assess, and prioritize project ideas to ensure resources are focused on the
    highest-value opportunities
- Get new ideas on embedding best practices into project templates to reduce cycle time and improve
    accountability, execution and control
- Identify ways to leverage real-time dashboards to monitor key performance indicators and identify where
    management attention is required
- Recognize opportunities to replicate successful projects and eliminate redundant efforts
- Look at how you can streamline status reporting, gate reviews, and approvals as well as track and validate
    financial impact
This webinar takes place at 11:00 AM EDT (New York) / 16:00 BST (London) / 17:00 CEST (Paris) / 23:00
HKT (Hong Kong) / 01:00 EST (Sydney). >> Register for free Webinar http://tiny.cc/3aerrw

            Randy Clark
            Director of Six Sigma
            PowerSteering Software

Randy Clark, PowerSteering's Director of Six Sigma, has 20 years of experience in continuous improvement,
Six Sigma, and quality management, as well as a longstanding involvement with the Baldridge National Quality
Award program. At PowerSteering, Randy consults with global practitioners on maximizing process
improvement efforts and has architected the technique of “Applying Six Sigma to Six Sigma” to continuously
improve deployment results.

All the best,

                Natalie Evans
                PEX Network
                Lets connect on LinkedIn: http://www.linkedin.com/in/processexcellencenetwork
                Email me: Natalie.evans@iqpc.co.uk

Weitere ähnliche Inhalte

Andere mochten auch

Improve Your Performance News
Improve Your Performance NewsImprove Your Performance News
Improve Your Performance NewsSteven Bonacorsi
 
Strategic Performance Management Past Attendee List
Strategic Performance Management Past Attendee ListStrategic Performance Management Past Attendee List
Strategic Performance Management Past Attendee ListSteven Bonacorsi
 
The seven minute workout [autosaved]
The seven minute workout [autosaved]The seven minute workout [autosaved]
The seven minute workout [autosaved]Amelia Payne
 
Make Performance Improvement Strategic
Make Performance Improvement StrategicMake Performance Improvement Strategic
Make Performance Improvement StrategicSteven Bonacorsi
 
Value And Opportunity Identification
Value And Opportunity IdentificationValue And Opportunity Identification
Value And Opportunity IdentificationSteven Bonacorsi
 
Value Chain Transformation
Value Chain TransformationValue Chain Transformation
Value Chain TransformationSteven Bonacorsi
 

Andere mochten auch (8)

Registration Doc Mr
Registration Doc MrRegistration Doc Mr
Registration Doc Mr
 
Improve Your Performance News
Improve Your Performance NewsImprove Your Performance News
Improve Your Performance News
 
Strategic Performance Management Past Attendee List
Strategic Performance Management Past Attendee ListStrategic Performance Management Past Attendee List
Strategic Performance Management Past Attendee List
 
Knowledge Transfer
Knowledge TransferKnowledge Transfer
Knowledge Transfer
 
The seven minute workout [autosaved]
The seven minute workout [autosaved]The seven minute workout [autosaved]
The seven minute workout [autosaved]
 
Make Performance Improvement Strategic
Make Performance Improvement StrategicMake Performance Improvement Strategic
Make Performance Improvement Strategic
 
Value And Opportunity Identification
Value And Opportunity IdentificationValue And Opportunity Identification
Value And Opportunity Identification
 
Value Chain Transformation
Value Chain TransformationValue Chain Transformation
Value Chain Transformation
 

Mehr von Steven Bonacorsi

Benefits of lean six sigma contract staffing
Benefits of lean six sigma contract staffingBenefits of lean six sigma contract staffing
Benefits of lean six sigma contract staffingSteven Bonacorsi
 
A proven way to maximize the achievement of strategic goals
A proven way to maximize the achievement of strategic goalsA proven way to maximize the achievement of strategic goals
A proven way to maximize the achievement of strategic goalsSteven Bonacorsi
 
How and why to use strategy execution technology to deploy your 5 s
How and why to use strategy execution technology to deploy your 5 sHow and why to use strategy execution technology to deploy your 5 s
How and why to use strategy execution technology to deploy your 5 sSteven Bonacorsi
 
St John Case Study Promapp
St John Case Study PromappSt John Case Study Promapp
St John Case Study PromappSteven Bonacorsi
 
Promapp Case Study Taupo District Council
Promapp Case Study Taupo District CouncilPromapp Case Study Taupo District Council
Promapp Case Study Taupo District CouncilSteven Bonacorsi
 
Promapp Case Study SAI Global
Promapp Case Study SAI GlobalPromapp Case Study SAI Global
Promapp Case Study SAI GlobalSteven Bonacorsi
 
Promapp Case Study McDonalds
Promapp Case Study McDonaldsPromapp Case Study McDonalds
Promapp Case Study McDonaldsSteven Bonacorsi
 
Promapp Case Study Genesis Energy
Promapp Case Study Genesis EnergyPromapp Case Study Genesis Energy
Promapp Case Study Genesis EnergySteven Bonacorsi
 
Mildura Case Study Promapp
Mildura Case Study PromappMildura Case Study Promapp
Mildura Case Study PromappSteven Bonacorsi
 
Colorpak Promapp Case Study
Colorpak Promapp Case StudyColorpak Promapp Case Study
Colorpak Promapp Case StudySteven Bonacorsi
 
Promapp Case Study Nexans Olex
Promapp Case Study Nexans OlexPromapp Case Study Nexans Olex
Promapp Case Study Nexans OlexSteven Bonacorsi
 
Free Lean Six Sigma Templates
Free Lean Six Sigma TemplatesFree Lean Six Sigma Templates
Free Lean Six Sigma TemplatesSteven Bonacorsi
 
Business process management case studies
Business process management case studiesBusiness process management case studies
Business process management case studiesSteven Bonacorsi
 
Lean six sigma executive overview (case study) templates
Lean six sigma executive overview (case study) templatesLean six sigma executive overview (case study) templates
Lean six sigma executive overview (case study) templatesSteven Bonacorsi
 
Lean six sigma tollgate template videos only
Lean six sigma tollgate template videos onlyLean six sigma tollgate template videos only
Lean six sigma tollgate template videos onlySteven Bonacorsi
 
Analyze phase lean six sigma tollgate template
Analyze phase   lean six sigma tollgate templateAnalyze phase   lean six sigma tollgate template
Analyze phase lean six sigma tollgate templateSteven Bonacorsi
 
Improve phase lean six sigma tollgate template
Improve phase   lean six sigma tollgate templateImprove phase   lean six sigma tollgate template
Improve phase lean six sigma tollgate templateSteven Bonacorsi
 

Mehr von Steven Bonacorsi (20)

Benefits of lean six sigma contract staffing
Benefits of lean six sigma contract staffingBenefits of lean six sigma contract staffing
Benefits of lean six sigma contract staffing
 
A proven way to maximize the achievement of strategic goals
A proven way to maximize the achievement of strategic goalsA proven way to maximize the achievement of strategic goals
A proven way to maximize the achievement of strategic goals
 
How and why to use strategy execution technology to deploy your 5 s
How and why to use strategy execution technology to deploy your 5 sHow and why to use strategy execution technology to deploy your 5 s
How and why to use strategy execution technology to deploy your 5 s
 
St John Case Study Promapp
St John Case Study PromappSt John Case Study Promapp
St John Case Study Promapp
 
Promapp Case Study Toyota
Promapp Case Study ToyotaPromapp Case Study Toyota
Promapp Case Study Toyota
 
Promapp Case Study Taupo District Council
Promapp Case Study Taupo District CouncilPromapp Case Study Taupo District Council
Promapp Case Study Taupo District Council
 
Promapp Case Study SAI Global
Promapp Case Study SAI GlobalPromapp Case Study SAI Global
Promapp Case Study SAI Global
 
Promapp Case Study McDonalds
Promapp Case Study McDonaldsPromapp Case Study McDonalds
Promapp Case Study McDonalds
 
Promapp Case Study Genesis Energy
Promapp Case Study Genesis EnergyPromapp Case Study Genesis Energy
Promapp Case Study Genesis Energy
 
Promapp Case Study Cial
Promapp Case Study CialPromapp Case Study Cial
Promapp Case Study Cial
 
Mildura Case Study Promapp
Mildura Case Study PromappMildura Case Study Promapp
Mildura Case Study Promapp
 
Colorpak Promapp Case Study
Colorpak Promapp Case StudyColorpak Promapp Case Study
Colorpak Promapp Case Study
 
Promapp Case Study Nexans Olex
Promapp Case Study Nexans OlexPromapp Case Study Nexans Olex
Promapp Case Study Nexans Olex
 
Lumo Case Study Promapp
Lumo Case Study PromappLumo Case Study Promapp
Lumo Case Study Promapp
 
Free Lean Six Sigma Templates
Free Lean Six Sigma TemplatesFree Lean Six Sigma Templates
Free Lean Six Sigma Templates
 
Business process management case studies
Business process management case studiesBusiness process management case studies
Business process management case studies
 
Lean six sigma executive overview (case study) templates
Lean six sigma executive overview (case study) templatesLean six sigma executive overview (case study) templates
Lean six sigma executive overview (case study) templates
 
Lean six sigma tollgate template videos only
Lean six sigma tollgate template videos onlyLean six sigma tollgate template videos only
Lean six sigma tollgate template videos only
 
Analyze phase lean six sigma tollgate template
Analyze phase   lean six sigma tollgate templateAnalyze phase   lean six sigma tollgate template
Analyze phase lean six sigma tollgate template
 
Improve phase lean six sigma tollgate template
Improve phase   lean six sigma tollgate templateImprove phase   lean six sigma tollgate template
Improve phase lean six sigma tollgate template
 

Kürzlich hochgeladen

Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Delhi Call girls
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...lizamodels9
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxpriyanshujha201
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdfRenandantas16
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 

Kürzlich hochgeladen (20)

Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pillsMifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
Mifty kit IN Salmiya (+918133066128) Abortion pills IN Salmiyah Cytotec pills
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
Best VIP Call Girls Noida Sector 40 Call Me: 8448380779
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 

Bringing program excellence to process excellence

  • 1. Bringing Program Excellence to Process Excellence This FREE webinar will be on: Thursday, March 7, 2013, 11:00 AM - 12:00 PM Eastern Time How can you ensure that your process excellence projects are getting the best return on your efforts? In this lively discussion, Randy Clark – PowerSteering’s Director of Six Sigma, a Black-Belt trained member of the American Society of Quality, and a three-year examiner for the Malcolm Baldrige National Quality Award – will demonstrate how applying program management principles to Process Excellence can accelerate PEX results and address the challenges of executives, deployment managers, project members, and financial representatives alike. He’ll reveal key ways to improve executive visibility, team productivity, and both top- and bottom-line benefits. Join this webinar to: - Learn how you can gather, assess, and prioritize project ideas to ensure resources are focused on the highest-value opportunities - Get new ideas on embedding best practices into project templates to reduce cycle time and improve accountability, execution and control - Identify ways to leverage real-time dashboards to monitor key performance indicators and identify where management attention is required - Recognize opportunities to replicate successful projects and eliminate redundant efforts - Look at how you can streamline status reporting, gate reviews, and approvals as well as track and validate financial impact This webinar takes place at 11:00 AM EDT (New York) / 16:00 BST (London) / 17:00 CEST (Paris) / 23:00 HKT (Hong Kong) / 01:00 EST (Sydney). >> Register for free Webinar http://tiny.cc/3aerrw Randy Clark Director of Six Sigma PowerSteering Software Randy Clark, PowerSteering's Director of Six Sigma, has 20 years of experience in continuous improvement, Six Sigma, and quality management, as well as a longstanding involvement with the Baldridge National Quality Award program. At PowerSteering, Randy consults with global practitioners on maximizing process improvement efforts and has architected the technique of “Applying Six Sigma to Six Sigma” to continuously improve deployment results. All the best, Natalie Evans PEX Network Lets connect on LinkedIn: http://www.linkedin.com/in/processexcellencenetwork Email me: Natalie.evans@iqpc.co.uk