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Your communities. Your products. Your passions.
An app to save, share, and
discover the products that
define the communities that
you are passionate about
121INTERVIEWS
AMAR PATEL
MBA 2015
OMAR AYOUB
MBA 2015
CARMELA AQUINO
MBA 2015
CARLOS LASA
MIMS 2016
OUR TEAM
Amar Patel
Mobile and adtech expertise
Strategy consulting experience
Omar Ayoub
Mobile engineering expertise
Google and Microsoft experience
Carmela Aquino
Product marketing expertise
Digital analytics experience
Carlos Lasa
UX and design expertise
CPG brand management experience
We believe
that mobile has the power
to make commerce easy.
1 To hear the truth, put customers on the spot
2 Don’t try to solve everyone’s problem – focus
on a specific, real customer first
3 When in doubt: go very broad for discovery,
then very narrow for nailing the fit
4 Don’t overbuild the MVP
5 Pivot ruthlessly, even if it hurts
WHAT WE LEARNED IN CLASS
Market
Type
Value
Proposition
Product
Type
Customers
Business
Model
WEEK 1
10 interviews
TODAY
121 interviews
Cross-platform Apple
Pay for e-commerce
merchants
App for sharing
passions through
products
Mobile commerce Social commerce
Ease of use for payments
Fulfillment of emotional
needs – belonging and
achievement
Merchants with mobile apps
Consumers who identify with
product-centric communities
% of transactions
Commissions on product
sales, advertising fees
Horizontal feature Vertical platform
The Apple Pay for any mobile platform
A tool for converting customers through
retargeted mobile ads
A universal shopping cart
An app to save, share, and discover the
products that define the communities
that you are passionate about
WHO ARE WE?
Payments were not high on merchants’ priority
list of concerns
PIVOT 1
…then a tool for converting customers
through retargeted mobile ads…While merchants loved the adtech idea,
consumers weren’t as excited about ads
PIVOT 2
…then a universal shopping cart…While general consumers liked the app idea, a
compelling value proposition was still lacking
PIVOT 3
…to where we are today!Sharing and engaging with communities gives
consumers a reason to come back
PIVOT 4
ACTIVE COMMUNITIES
Fulfill higher-level emotional
needs – belonging and acceptance
Have relatively high barriers to
entry due to knowledge and gear
required
Already encourage a culture of
sharing with newcomers
1/5 of our interviewees were climbers,
runners, triathletes
$500
amount that an active
triathlete can spend per
month on gear
Interviewees went to trusted friends or
experts for product advice, not Amazon
Many have interests in multiple activities
Newcomers can benefit the most from a
community-based service that offers helpful advice
“With a sport like climbing,
where the barriers to entry are
high, it can be intimidating to
get started. A community like
this would help.”
How the business works…HOW WE ARE DIFFERENT
Pinboards for
saving images
and other media
Climbing-
specific forum
App that allows
you to browse and
save products
Fitness social
network using
gamification
Product-specific,
with dynamic
price updates and
stronger
community focus
Allows for users
to engage with
other
communities
Stronger
community focus
around shared
passions
E-commerce is
enabled
throughout the
platform, making
gear hunting easy
PRODUCT CONCEPT
OUR DIFFERENTIATION
How the business works…
Recommend
Buy
CommissionCustomer Info
Advertising
Research
Share/Keep/Contribute
Build & Manage
Demand
Build & Manage
Supply
Build & Manage
Platform
Consumers
Merchants
Web
Products
Fingerprint
HOW THE BUSINESS WORKS
OPERATIONAL FLOW
KEY ACTIVITIES
Revenue Sources
1. Merchants
Affiliate referral bonus (7-9%)
2. Advertisers
Native ad units for product
discovery feed ($2 CPC)
3. Data Management
Partners, Demand Side
Platforms
Audience data for targeting
purposes ($20+ CPM)
Merchants
Sales / BDUsAdvertisers
Data
Partners
7-9% of
Sale
$2 CPC
$25 CPM
User
Acquisition
(Social Media Ads)
Platform
Payments In Payments Out
80%
20%
% of Sales
Forecast
We learned that the bulk of revenue
would come from sales commissions
HOW THE REVENUE MODEL WORKS
MVP
http://bit.ly/fingerprintapp
WHAT WE LEARNED ABOUT THE
BUSINESS
It is scalable We first build for niche verticals, identify the parameters
that are specific to these verticals, and make these
parameters customizable as we scale
The revenue model is
defensible
Commissions through affiliate programs are an easy first
revenue source, and our data becomes more valuable as
the platform scales
How to work with
partners
We understand the ecosystem of merchants, advertising
companies, and ecommerce vendors, and have built
connections with them
There are key metrics
that matter
GMV (gross merchandise value) is more important than
advertising spend, and 30-day retention can be more
critical than monthly growth for commerce companies
We have a
differentiated value
proposition
Our target customers don’t use substitute product-focused
platforms today – they see the value of what we’re
building, with some even willing to pay for it
WHY WE ARE NOT PURSUING
THE OPPORTUNITY FURTHER
We don’t feel we’re the right team to pursue
the opportunity
You really need to live and breathe the active
lifestyle community in order to sell to it
We aren’t truly passionate about social
networks – it’s an opportunity we stumbled upon
APPENDIX
Market Sizing
TOTAL AVAILABLE MARKET
SERVED AVAILABLE MARKET
TARGET MARKET
$14.0B 2015 U.S. social commerce market1
$2.8B U.S. social commerce from affiliate channels2
$557.2M U.S. social commerce from
affiliate channels in Apparel
and Accessories categories3
2015 2016 2017
Growth Rate 43.0% 43.0% 43.0%
TAM ($B) 14.0 20.0 28.6
SAM ($B) 2.8 4.0 5.7
Target Market ($B) 0.56 0.79 1.14
1 Forrester, Booz & Co.; 2 VigLink; 3 eMarketer
MARKET SIZING
Competitor Leaf
Diagram
Funding Raised
Acquisition Value
$122M
$75M
$1.3M
$35M
Public Value of Parent
Company (Market Cap)
$290M
Undisclosed
Undisclosed
$212.1B
$762.5M
$43M
Undisclosed
$14M
$176.5B
Undisclosed
$176.5B
$20.5M
Seed
$2.8M$387.2B
Seed
$7.5M
$979.0M $78.7M
$1.5M
$34.6M
$109.5M Undisclosed
Undisclosed
fingerprint
Value Proposition Canvas: CONSUMER
Gains
1. Sense of belonging to a
community (“I can call
myself a climber now”)
2. Social acceptance,
validation, and
recognition
3. Confidence of making
well-informed purchase
decisions
4. Sense of coolness and
personal improvements
VALUE PROPOSITION CUSTOMER SEGMENT
Products & Services
1. Community-based
feed: a social
network to connect
and have
conversations
around products and
activities that define
the community
2. Easy one-click
solution allowing
consumers to
bookmark products
they come across on
the social network
and online
Pain Relievers
1. Prevent not knowing
where to start with a new
activity
2. Prevent: buying the
wrong product and not
being a part
3. Prevent: paying too
much for a product
Customer Jobs
1. Getting closer to
their aspirational
self
2. Learning about the
latest trends with
products for an
activity - getting an
in
3. Making
recommendations
to others and
participate
4. Show off your
passion to the
world
Gain Creators
1. Connect with others who
share the same passion
for activities and products
2. Receive the right
information to actually
buy the right products
3. Curate the future you
Pains
1. Sense of being lost due to
lack of knowledge about
gear for the activity
2. Feeling like an outsider for
this activity
3. Not having the right
products - hence not
exploiting their full potential
4. Envious of higher
performing peers and
paraphernalia
5. Sense of disorganization
with keeping tracks of all
the products in the life you
want
Active Community Characteristics
Newcomer Contributor / Gear Heads Expert
CyclistsClimbers
Fitness Enthusiasts
RunnersSurfers Snowboarders
Triathletes
Experience Level of Community Members
Barriers to Entry for Activity Communities
Hikers
HIGH MEDIUM LOW
Social - Difficult to bridge the gap
from being a newcomer to being a
part of the community without others
- Requires you to work with other
people to improve
Technical - Requires technical gear
to fully participate
Social - Often get into this with the
help of others who are already
active members; but can practice on
their own
Technical - Requires technical gear
to fully participate
Social - Can practice on their own
Technical - Requires only minimal
technical gear to participate
ACTIVE COMMUNITY CHARACTERISTICS
GREEN – Interviewed, with high need
RED – Interviewed, but low need
Unit Economics Analysis
Key Takeaway:
Commissions off of purchases are
the key
Goal: Get users to spend about
$35 through our platform to break
even on CAC
UNIT ECONOMICS ANALYSIS
Key Activities
Build & Manage Demand Build & Manage Supply
● Marketing activities (social media,
influencer marketing) to drive app installs
● Drive engagement and active usage
through deal pushes
● Incentives & referrals
● Create partnerships with merchants for
commissions and product
recommendations
● Offer native advertising capabilities
Build & Manage Platform
● Build mobile app and web app
● Build robust backend for catalogue
● Bookmarking extension
● Maintain product feeds and scrapers
● Build recommendations engine
● Handle payments and checkout flow
Three critical types of activities that feed off each other:
KEY ACTIVITIES
Key Resources & Partners
Resources Build & Manage Platform Build & Manage Supply Build & Manage Demand
Human Engineers/Designers Biz Dev
Partners: Merchants and
Affiliate Programs
Marketing Manager
“Experts” / Influencers
Partners: Social Media (FB)
and Ad Networks
Financial Friends/Family/Angel Friends/Family/Angel Frrends/Family/Angel
Physical Offices, computers and
devices
Partners: PaaS (Azure,
GAE)
Intellectual Algorithms Native Ads Support &
Template
Partners: Mobile SSPs
Customer Lists and Data
Key Activities
KEY RESOURCES AND PARTNERS

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Fingerprint Berkeley 2015

  • 1. Your communities. Your products. Your passions. An app to save, share, and discover the products that define the communities that you are passionate about 121INTERVIEWS AMAR PATEL MBA 2015 OMAR AYOUB MBA 2015 CARMELA AQUINO MBA 2015 CARLOS LASA MIMS 2016
  • 2. OUR TEAM Amar Patel Mobile and adtech expertise Strategy consulting experience Omar Ayoub Mobile engineering expertise Google and Microsoft experience Carmela Aquino Product marketing expertise Digital analytics experience Carlos Lasa UX and design expertise CPG brand management experience
  • 3. We believe that mobile has the power to make commerce easy.
  • 4. 1 To hear the truth, put customers on the spot 2 Don’t try to solve everyone’s problem – focus on a specific, real customer first 3 When in doubt: go very broad for discovery, then very narrow for nailing the fit 4 Don’t overbuild the MVP 5 Pivot ruthlessly, even if it hurts WHAT WE LEARNED IN CLASS
  • 5. Market Type Value Proposition Product Type Customers Business Model WEEK 1 10 interviews TODAY 121 interviews Cross-platform Apple Pay for e-commerce merchants App for sharing passions through products Mobile commerce Social commerce Ease of use for payments Fulfillment of emotional needs – belonging and achievement Merchants with mobile apps Consumers who identify with product-centric communities % of transactions Commissions on product sales, advertising fees Horizontal feature Vertical platform
  • 6. The Apple Pay for any mobile platform A tool for converting customers through retargeted mobile ads A universal shopping cart An app to save, share, and discover the products that define the communities that you are passionate about WHO ARE WE?
  • 7. Payments were not high on merchants’ priority list of concerns PIVOT 1
  • 8. …then a tool for converting customers through retargeted mobile ads…While merchants loved the adtech idea, consumers weren’t as excited about ads PIVOT 2
  • 9. …then a universal shopping cart…While general consumers liked the app idea, a compelling value proposition was still lacking PIVOT 3
  • 10. …to where we are today!Sharing and engaging with communities gives consumers a reason to come back PIVOT 4
  • 11.
  • 12. ACTIVE COMMUNITIES Fulfill higher-level emotional needs – belonging and acceptance Have relatively high barriers to entry due to knowledge and gear required Already encourage a culture of sharing with newcomers
  • 13. 1/5 of our interviewees were climbers, runners, triathletes $500 amount that an active triathlete can spend per month on gear Interviewees went to trusted friends or experts for product advice, not Amazon Many have interests in multiple activities Newcomers can benefit the most from a community-based service that offers helpful advice
  • 14. “With a sport like climbing, where the barriers to entry are high, it can be intimidating to get started. A community like this would help.”
  • 15. How the business works…HOW WE ARE DIFFERENT Pinboards for saving images and other media Climbing- specific forum App that allows you to browse and save products Fitness social network using gamification Product-specific, with dynamic price updates and stronger community focus Allows for users to engage with other communities Stronger community focus around shared passions E-commerce is enabled throughout the platform, making gear hunting easy PRODUCT CONCEPT OUR DIFFERENTIATION
  • 16. How the business works… Recommend Buy CommissionCustomer Info Advertising Research Share/Keep/Contribute Build & Manage Demand Build & Manage Supply Build & Manage Platform Consumers Merchants Web Products Fingerprint HOW THE BUSINESS WORKS OPERATIONAL FLOW KEY ACTIVITIES
  • 17. Revenue Sources 1. Merchants Affiliate referral bonus (7-9%) 2. Advertisers Native ad units for product discovery feed ($2 CPC) 3. Data Management Partners, Demand Side Platforms Audience data for targeting purposes ($20+ CPM) Merchants Sales / BDUsAdvertisers Data Partners 7-9% of Sale $2 CPC $25 CPM User Acquisition (Social Media Ads) Platform Payments In Payments Out 80% 20% % of Sales Forecast We learned that the bulk of revenue would come from sales commissions HOW THE REVENUE MODEL WORKS
  • 19. WHAT WE LEARNED ABOUT THE BUSINESS It is scalable We first build for niche verticals, identify the parameters that are specific to these verticals, and make these parameters customizable as we scale The revenue model is defensible Commissions through affiliate programs are an easy first revenue source, and our data becomes more valuable as the platform scales How to work with partners We understand the ecosystem of merchants, advertising companies, and ecommerce vendors, and have built connections with them There are key metrics that matter GMV (gross merchandise value) is more important than advertising spend, and 30-day retention can be more critical than monthly growth for commerce companies We have a differentiated value proposition Our target customers don’t use substitute product-focused platforms today – they see the value of what we’re building, with some even willing to pay for it
  • 20. WHY WE ARE NOT PURSUING THE OPPORTUNITY FURTHER We don’t feel we’re the right team to pursue the opportunity You really need to live and breathe the active lifestyle community in order to sell to it We aren’t truly passionate about social networks – it’s an opportunity we stumbled upon
  • 22. Market Sizing TOTAL AVAILABLE MARKET SERVED AVAILABLE MARKET TARGET MARKET $14.0B 2015 U.S. social commerce market1 $2.8B U.S. social commerce from affiliate channels2 $557.2M U.S. social commerce from affiliate channels in Apparel and Accessories categories3 2015 2016 2017 Growth Rate 43.0% 43.0% 43.0% TAM ($B) 14.0 20.0 28.6 SAM ($B) 2.8 4.0 5.7 Target Market ($B) 0.56 0.79 1.14 1 Forrester, Booz & Co.; 2 VigLink; 3 eMarketer MARKET SIZING
  • 23. Competitor Leaf Diagram Funding Raised Acquisition Value $122M $75M $1.3M $35M Public Value of Parent Company (Market Cap) $290M Undisclosed Undisclosed $212.1B $762.5M $43M Undisclosed $14M $176.5B Undisclosed $176.5B $20.5M Seed $2.8M$387.2B Seed $7.5M $979.0M $78.7M $1.5M $34.6M $109.5M Undisclosed Undisclosed fingerprint
  • 24. Value Proposition Canvas: CONSUMER Gains 1. Sense of belonging to a community (“I can call myself a climber now”) 2. Social acceptance, validation, and recognition 3. Confidence of making well-informed purchase decisions 4. Sense of coolness and personal improvements VALUE PROPOSITION CUSTOMER SEGMENT Products & Services 1. Community-based feed: a social network to connect and have conversations around products and activities that define the community 2. Easy one-click solution allowing consumers to bookmark products they come across on the social network and online Pain Relievers 1. Prevent not knowing where to start with a new activity 2. Prevent: buying the wrong product and not being a part 3. Prevent: paying too much for a product Customer Jobs 1. Getting closer to their aspirational self 2. Learning about the latest trends with products for an activity - getting an in 3. Making recommendations to others and participate 4. Show off your passion to the world Gain Creators 1. Connect with others who share the same passion for activities and products 2. Receive the right information to actually buy the right products 3. Curate the future you Pains 1. Sense of being lost due to lack of knowledge about gear for the activity 2. Feeling like an outsider for this activity 3. Not having the right products - hence not exploiting their full potential 4. Envious of higher performing peers and paraphernalia 5. Sense of disorganization with keeping tracks of all the products in the life you want
  • 25. Active Community Characteristics Newcomer Contributor / Gear Heads Expert CyclistsClimbers Fitness Enthusiasts RunnersSurfers Snowboarders Triathletes Experience Level of Community Members Barriers to Entry for Activity Communities Hikers HIGH MEDIUM LOW Social - Difficult to bridge the gap from being a newcomer to being a part of the community without others - Requires you to work with other people to improve Technical - Requires technical gear to fully participate Social - Often get into this with the help of others who are already active members; but can practice on their own Technical - Requires technical gear to fully participate Social - Can practice on their own Technical - Requires only minimal technical gear to participate ACTIVE COMMUNITY CHARACTERISTICS GREEN – Interviewed, with high need RED – Interviewed, but low need
  • 26. Unit Economics Analysis Key Takeaway: Commissions off of purchases are the key Goal: Get users to spend about $35 through our platform to break even on CAC UNIT ECONOMICS ANALYSIS
  • 27. Key Activities Build & Manage Demand Build & Manage Supply ● Marketing activities (social media, influencer marketing) to drive app installs ● Drive engagement and active usage through deal pushes ● Incentives & referrals ● Create partnerships with merchants for commissions and product recommendations ● Offer native advertising capabilities Build & Manage Platform ● Build mobile app and web app ● Build robust backend for catalogue ● Bookmarking extension ● Maintain product feeds and scrapers ● Build recommendations engine ● Handle payments and checkout flow Three critical types of activities that feed off each other: KEY ACTIVITIES
  • 28. Key Resources & Partners Resources Build & Manage Platform Build & Manage Supply Build & Manage Demand Human Engineers/Designers Biz Dev Partners: Merchants and Affiliate Programs Marketing Manager “Experts” / Influencers Partners: Social Media (FB) and Ad Networks Financial Friends/Family/Angel Friends/Family/Angel Frrends/Family/Angel Physical Offices, computers and devices Partners: PaaS (Azure, GAE) Intellectual Algorithms Native Ads Support & Template Partners: Mobile SSPs Customer Lists and Data Key Activities KEY RESOURCES AND PARTNERS