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Asumi
Donna
Dmitry
Ola
Wendy
A turn-key solar energy
solution for institutions and
household individuals
total number of interviews: 52
interviews done last 24 hours: 7
SocialSOLAR
Customer Segment Evolution
Day 1
Broad targets:
• All New Yorkers who live in roof-
less accommodation
• Middle-high income Nigerians
who want reliable electricity
• All corporations with
sustainability plans
Day 5
Narrow targets:
• Columbia University community
and Harlem residents
Understanding of the Competitive Landscape Evolution
Day 1 Day 5
● New Yorkers without roof don’t have an easy
access to Solar Energy
Competitive landscape: not much competition
as community solar idea hasn’t really been
implemented in NYC
● There exist a couple Green Energy providers
New Yorkers can simply sign up for, such as
Green Mountain Energy
Competitive landscape: fairly competitive with
both established and new companies. Need
differentiation factors - leverage Columbia
ties; become a certified woman-owned
business and partner with universities and
government entities to establish the credibility
Value Proposition for University Evolution
Day 1 Day 5
● Universities and large corporations need to
decrease their carbon footprints
Value proposition: turn-key large scale
projects that help them reach “carbon neutral”
● Columbia has a committee dedicated to
sustainability and is exploring green energy
sources. Its motivation is more about being
environmental friendly and protecting
reputation but not about saving electricity cost
Value proposition: turn-key solution to start
solar-energy while partnering with a minority-
owned company to give back to the
community
Value Proposition for Residents Evolution
Day 1 Day 5
● Every New Yorker thinks electricity is too
expensive and wants to reduce their utility bill
Value Proposition: cheaper, greener energy
for all
● Most New Yorkers think electricity is too
expensive but 50+% of more privileged
population are willing to pay ~15% higher for
green energy. Harlem population on contrast
are eager to save
Value Proposition: cheaper, greener energy
for low-medium income
GET strategy Evolution
Day 1 Day 5
● People are hesitant to switch their electricity
providers unless there is a significant
monetary benefit to them
GET strategy for households: cost saving
offer + aggressive promotions and marketing
necessary to gain customers
● Several middle-high income interviewees have
switched to Green Mountain Energy because
they were approached on the street / in theater
by the company. Credibility of the provider is
also key
GET strategy for households: establish
credibility by partnering with Columbia, then
leverage Columbia’s existing networks to spread
the service to the community
- Renters
- Condos
- Co-ops
(New York residents
that live in flats)
- Middle – high
income Nigerian
households
- Corporations
w/sustainability
plans
- Real Estate
Developers
- After sale services
- Payment plan
- Installations
- Marketing and
customer
acquisition
- Education
- Access to solar
energy to New York
residents that don’t
have roof tops who
want to decrease
the cost of
electricity
- Nigerian
households that
experience frequent
power outages that
want reliable
electricity sources
- Solar panel
manufacturers
- Distributors
- Utility
- EPA (land)
- Installation of solar panels
- Marketing and sales
- Land
- Contracts with offtakers
- Monthly subscription fees
- Operations and maintenance
- Web sales
- Real Estate
Developers
- -- Solar panels
- Payment platform
- People
- Marketing
- Social media
- Personal
assistance
- Referral prizes
Key Partners Key Activities Value Propositions Customer Relationships Customer Segments
Key Resources Channels
Cost Structure Revenue Streams
Day 1
HOUSEHOLDS
Renters
Condos
Co-ops
ANCHOR
ORGANIZATIONS
w/sustainability
plans
Corporations
Universities
Developers
Energy Education
Platform Promotion
After sale services
Platform MGT
Access to solar
energy to New
York residents that
don’t have roof
tops who want to
decrease the cost
of electricity
Turn-Key large
scale (1MW+) solar
energy projects
that help them
reach “carbon
neutral”
Panel
Manufacturers
Installers
Energy Off takers
SITING PROJECTS
EPA RePower
Organizations
Warehouses
Installation
Marketing and sales
Land for Siting
Contracts with offtakers
Monthly subscription fees
Operations and maintenance
Fixed Pricing
Long-Term Contracts & All of above
Web sales
Direct Mail
Direct Sales
Conferences
Direct Sales
Panel Manufacturers
Installers
Databases
Financing Partner
Advisors
Contracts
Trademark
Personal
assistance
Referral prizes
Online Community
B2B SBE
Contracts
Dedicated Act. MGR
Referral prizes
Key Partners Key Activities Value Propositions Customer Relationships Customer Segments
Key Resources Channels
Cost Structure Revenue Streams
Day 2
HOUSEHOLDS
Renters
Condos
Co-ops
ANCHOR
ORGANIZATIONS
Corporations
Universities
Developers
FINANCING
OFF TAKERS
Com-Edison
Corporations
Platform Promotion
After sale services
Leverage Rebates
Contact Management
Access to solar for
New York residents
that don’t have roof
tops –carbon
footprint
Turn-Key large
scale (1MW+) solar
projects- “carbon
neutral”
Finance low risk
projects, long term
stable cash flows-
bond substitute?
Increase Status
with customers &
shareholders
Manufacturers
Installers
SITING PROJECTS
EPA Re-Power
Warehouses
NYSERDA Grants
Business Plan
Competitions
Utility Payer
Sustainability Officer
Finance Officer
Legal
Installers
Marketing & Sales
Land
Money for Pilot project
Subscription, O&M, Fixed-rate pricing
Long-Term, Usage Fees , Volume pricing
Intermediary Fee, Negotiation pricing
Long-Term, SPPA Usage Fees, Fixed-Rate
E-Commerce
APP & Social Media
Direct Sales
Trade Shows
Direct Sales
Online banking
E-documents
Manufacturers
Installers
Databases
Advisors
Contracts
Trademark
GET: Social Media,
Blogs, PRs Direct
Sales, AdWords,
Marketing on FB, YT
KEEP: Referral,
Loyalty, Contests,
Online Tribes
GROW: Referrals,
Cross Selling
Key Partners Key Activities Value Propositions Customer Relationships Customer Segments
Key Resources Channels
Cost Structure Revenue Streams
Day 3
ANCHOR
ORGANIZATIONS
● Corporations
● Universities
● Developers
Roles: the leadership
+ energy,
sustainability,
facilities, procurement
officers
HOUSEHOLDS
Renters
Condos
Co-ops
B2B/ent. sales
After sale support and
services
Promotion
Community relationships
Cost-efficient support
Turn-key large scale
solar energy to start
using solar energy
Access to solar for
New York residents
that don’t have roof
tops –carbon footprint
Panel manufacturers
& installers
SITING PROJECTS
EPA Re-Power
Warehouses
Buildings with large
area and rooftops
NYSERDA Grants
Business Plan
Competitions
Marketing & Sales
PR and ads
Research
PPE + Installation fee + Maintenance Fee
Lease or buy capacity: subs fee w fixed rate or
capacity purchase + “free” electricity
Trade Shows
Direct Sales
E-Commerce
APP & Social Media
Direct Sales
Expertise in solar energy
production, distribution
and sales
Advisors with reputation
and connections
Access to funding
GET
Conferences, Hackathons,
Competitions, Social Media,
Blogs, AdWords
KEEP
Referral, Loyalty programs,
Contests, Online
Communities
GROW
Referrals, Upsell and cross
selling other services in
energy and maintenance
Key Partners Key Activities Value Propositions
Customer Relationships
Customer Segments
Key Resources Channels
Cost Structure Revenue Streams
color code: White = Anchors, Blue = HH, Yellow = both
Fees to installation & maintenance
Access to land
Money for a pilot project
Day 4
ANCHOR
ORGANIZATIONS
Short-term
● Columbia
Long-term
● Universities
● Corporations
Roles: the leadership +
energy, sustainability,
facilities, procurement
officers
HOUSEHOLDS
● Low-middle
income roof-
less households
B2B/ent. sales
After sale support and
services
Promotion
Community relationships
Cost-efficient support
Provide large scale solar
energy, deep energy
efficiency, and
solar expertise to help
customers reduce utility
bill and use clean energy
while becoming a
community hero
Minority-woman owned
firm
Access to cheap solar
energy for low-middle
income New York
residents that don’t
have roof tops
Panel manufacturers
& installers
SITING PROJECTS
EPA Re-Power
Warehouses
Buildings with large
area and rooftops
NYSERDA Grants
Business Plan
Competitions
Marketing & Sales
PR and ads
Research
PPE + Installation fee + Maintenance Fee
Lease or buy capacity: subs fee w fixed rate or
capacity purchase + “free” electricity
Direct Sales
Trade Shows
Existing networks
Direct Sales
E-Commerce
APP & Social Media
Expertise in solar energy
production, distribution
and sales
Advisors with reputation
and connections
Access to funding
GET
Leverage existing networks,
Conferences, Social Media,
Blogs, AdWords
KEEP
Loyalty programs,
Easy-to-use platform/app,
Online Communities
GROW
Referrals, Upsell and cross
selling other services in
energy and maintenance
Key Partners Key Activities Value Propositions
Customer Relationships
Customer Segments
Key Resources Channels
Cost Structure Revenue Streams
installation fees & maintenance
Access to land
Financing for a pilot project
Day 5color code: White = Anchors, Blue = HH, Yellow = both
On average a NYC household pays $150-250
for electricity bill, 80% of interviewees says it’s
too much
“We are paying too much”
-- Harlem resident
“I think Con Ed cheats me”
-- Columbia student
VALUE PROPOSITION FOR
HOUSEHOLDS
Lower-Middle Income Households living in
multifamily buildings in Harlem and Upper West Side
Spend less or zero on your electricity bill and feel
good about your new greener, responsible life
just ticking the box and switching to Social Solar
by pooling collective demand for solar energy and
teaming-up with Columbia
Customer
Benefits
Features
Secret
Sauce
Columbia is committed to
sustainability
“CU is negotiating with solar farms… still in early
stage. We are exploring options.”
-- A member of the focus team of CU’s
Commitment to Sustainability
“Our plan will be released spring 2017.”
-- A member of the focus team of CU’s
Commitment to Sustainability
VALUE PROPOSITION FOR CU:
Columbia University switches to solar and
makes the neighborhood green
A turn-key solar energy solution
Columbia University
Reduce carbon footprint of the neighborhood
and become a champion in NYC and among the Ivy
leagues
By pooling collective demand and fully utilizing
University's real estate
Solution
Customer
Benefits
Secret
Sauce
SOLUTION
investments
usage
contribution to
community
Economy of scale,
Augmented benefits
Anchors Households
LANDSCAPE
Energy
Provider
Partners NYC
Community
Shared Solar
Energy
Off-Taker
Grid
Connection
Solarize NYC
BUSINESS MODEL
● PPE
● Co-investment
● Maintenance fees
● Add’nt services
● Subscription fee
● Capacity co-
investment
(optional)
● Payments management
● Customer support
● Supplier management
● Delivery management
● Financial partner
management
Outsourced
Go to market
WalMart
Stage 1
Stage 2
Columbia
University
(Anchor)
Harlem & UWS
BOWLING PIN GTM
Upper
Westside
Harlem
Fordham
Environmentally
conscious
corporations
NEXT STEPS
● Schedule meetings with the key
stakeholders at Columbia University
● Explore financing options, apply for
grants, and competitions
● Negotiate with columbia university
● Start pilot program
● Continue customer discovery
● Conclude prototyping and MVP
● Household acquisition
● Expertise acquisition
Name Asumi Donna Dmitry Ola Wendy
Degree program MBA ’18 MBA ’17 MBA ’17 MS in MSE ’17 MA in QMSS ’17
LinkedIn https://www.lin
kedin.com/in/as
umi-ota-
04532717
www.linkedin.c
om/in/donnasa
nders
https://www.lin
kedin.com/in/kr
otkov
https://www.lin
kedin.com/in/ol
akeyede-
olayinka
https://www.lin
kedin.com/in/w
anting-wang
SME Finance Operations Strategy Engineering Data Analysis
Role Hustler Designer Hustler Picker Hacker
Cool Fact Food and
traveling make
me happy!
I was a ski
instructor for
the blind.
I am an art
collector.
I started living
alone at 16.
Love traditional
Chinese clothes.
Our multidisciplinary Customer Development Team is comprised of five graduate students studying at
Columbia University’s schools of Engineering, Business, and Arts & Sciences.
We have distinguished professional careers in energy, banking, military, and consulting.

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social_solar columbia

  • 1. Asumi Donna Dmitry Ola Wendy A turn-key solar energy solution for institutions and household individuals total number of interviews: 52 interviews done last 24 hours: 7 SocialSOLAR
  • 2. Customer Segment Evolution Day 1 Broad targets: • All New Yorkers who live in roof- less accommodation • Middle-high income Nigerians who want reliable electricity • All corporations with sustainability plans Day 5 Narrow targets: • Columbia University community and Harlem residents
  • 3. Understanding of the Competitive Landscape Evolution Day 1 Day 5 ● New Yorkers without roof don’t have an easy access to Solar Energy Competitive landscape: not much competition as community solar idea hasn’t really been implemented in NYC ● There exist a couple Green Energy providers New Yorkers can simply sign up for, such as Green Mountain Energy Competitive landscape: fairly competitive with both established and new companies. Need differentiation factors - leverage Columbia ties; become a certified woman-owned business and partner with universities and government entities to establish the credibility
  • 4. Value Proposition for University Evolution Day 1 Day 5 ● Universities and large corporations need to decrease their carbon footprints Value proposition: turn-key large scale projects that help them reach “carbon neutral” ● Columbia has a committee dedicated to sustainability and is exploring green energy sources. Its motivation is more about being environmental friendly and protecting reputation but not about saving electricity cost Value proposition: turn-key solution to start solar-energy while partnering with a minority- owned company to give back to the community
  • 5. Value Proposition for Residents Evolution Day 1 Day 5 ● Every New Yorker thinks electricity is too expensive and wants to reduce their utility bill Value Proposition: cheaper, greener energy for all ● Most New Yorkers think electricity is too expensive but 50+% of more privileged population are willing to pay ~15% higher for green energy. Harlem population on contrast are eager to save Value Proposition: cheaper, greener energy for low-medium income
  • 6. GET strategy Evolution Day 1 Day 5 ● People are hesitant to switch their electricity providers unless there is a significant monetary benefit to them GET strategy for households: cost saving offer + aggressive promotions and marketing necessary to gain customers ● Several middle-high income interviewees have switched to Green Mountain Energy because they were approached on the street / in theater by the company. Credibility of the provider is also key GET strategy for households: establish credibility by partnering with Columbia, then leverage Columbia’s existing networks to spread the service to the community
  • 7. - Renters - Condos - Co-ops (New York residents that live in flats) - Middle – high income Nigerian households - Corporations w/sustainability plans - Real Estate Developers - After sale services - Payment plan - Installations - Marketing and customer acquisition - Education - Access to solar energy to New York residents that don’t have roof tops who want to decrease the cost of electricity - Nigerian households that experience frequent power outages that want reliable electricity sources - Solar panel manufacturers - Distributors - Utility - EPA (land) - Installation of solar panels - Marketing and sales - Land - Contracts with offtakers - Monthly subscription fees - Operations and maintenance - Web sales - Real Estate Developers - -- Solar panels - Payment platform - People - Marketing - Social media - Personal assistance - Referral prizes Key Partners Key Activities Value Propositions Customer Relationships Customer Segments Key Resources Channels Cost Structure Revenue Streams Day 1
  • 8. HOUSEHOLDS Renters Condos Co-ops ANCHOR ORGANIZATIONS w/sustainability plans Corporations Universities Developers Energy Education Platform Promotion After sale services Platform MGT Access to solar energy to New York residents that don’t have roof tops who want to decrease the cost of electricity Turn-Key large scale (1MW+) solar energy projects that help them reach “carbon neutral” Panel Manufacturers Installers Energy Off takers SITING PROJECTS EPA RePower Organizations Warehouses Installation Marketing and sales Land for Siting Contracts with offtakers Monthly subscription fees Operations and maintenance Fixed Pricing Long-Term Contracts & All of above Web sales Direct Mail Direct Sales Conferences Direct Sales Panel Manufacturers Installers Databases Financing Partner Advisors Contracts Trademark Personal assistance Referral prizes Online Community B2B SBE Contracts Dedicated Act. MGR Referral prizes Key Partners Key Activities Value Propositions Customer Relationships Customer Segments Key Resources Channels Cost Structure Revenue Streams Day 2
  • 9. HOUSEHOLDS Renters Condos Co-ops ANCHOR ORGANIZATIONS Corporations Universities Developers FINANCING OFF TAKERS Com-Edison Corporations Platform Promotion After sale services Leverage Rebates Contact Management Access to solar for New York residents that don’t have roof tops –carbon footprint Turn-Key large scale (1MW+) solar projects- “carbon neutral” Finance low risk projects, long term stable cash flows- bond substitute? Increase Status with customers & shareholders Manufacturers Installers SITING PROJECTS EPA Re-Power Warehouses NYSERDA Grants Business Plan Competitions Utility Payer Sustainability Officer Finance Officer Legal Installers Marketing & Sales Land Money for Pilot project Subscription, O&M, Fixed-rate pricing Long-Term, Usage Fees , Volume pricing Intermediary Fee, Negotiation pricing Long-Term, SPPA Usage Fees, Fixed-Rate E-Commerce APP & Social Media Direct Sales Trade Shows Direct Sales Online banking E-documents Manufacturers Installers Databases Advisors Contracts Trademark GET: Social Media, Blogs, PRs Direct Sales, AdWords, Marketing on FB, YT KEEP: Referral, Loyalty, Contests, Online Tribes GROW: Referrals, Cross Selling Key Partners Key Activities Value Propositions Customer Relationships Customer Segments Key Resources Channels Cost Structure Revenue Streams Day 3
  • 10. ANCHOR ORGANIZATIONS ● Corporations ● Universities ● Developers Roles: the leadership + energy, sustainability, facilities, procurement officers HOUSEHOLDS Renters Condos Co-ops B2B/ent. sales After sale support and services Promotion Community relationships Cost-efficient support Turn-key large scale solar energy to start using solar energy Access to solar for New York residents that don’t have roof tops –carbon footprint Panel manufacturers & installers SITING PROJECTS EPA Re-Power Warehouses Buildings with large area and rooftops NYSERDA Grants Business Plan Competitions Marketing & Sales PR and ads Research PPE + Installation fee + Maintenance Fee Lease or buy capacity: subs fee w fixed rate or capacity purchase + “free” electricity Trade Shows Direct Sales E-Commerce APP & Social Media Direct Sales Expertise in solar energy production, distribution and sales Advisors with reputation and connections Access to funding GET Conferences, Hackathons, Competitions, Social Media, Blogs, AdWords KEEP Referral, Loyalty programs, Contests, Online Communities GROW Referrals, Upsell and cross selling other services in energy and maintenance Key Partners Key Activities Value Propositions Customer Relationships Customer Segments Key Resources Channels Cost Structure Revenue Streams color code: White = Anchors, Blue = HH, Yellow = both Fees to installation & maintenance Access to land Money for a pilot project Day 4
  • 11. ANCHOR ORGANIZATIONS Short-term ● Columbia Long-term ● Universities ● Corporations Roles: the leadership + energy, sustainability, facilities, procurement officers HOUSEHOLDS ● Low-middle income roof- less households B2B/ent. sales After sale support and services Promotion Community relationships Cost-efficient support Provide large scale solar energy, deep energy efficiency, and solar expertise to help customers reduce utility bill and use clean energy while becoming a community hero Minority-woman owned firm Access to cheap solar energy for low-middle income New York residents that don’t have roof tops Panel manufacturers & installers SITING PROJECTS EPA Re-Power Warehouses Buildings with large area and rooftops NYSERDA Grants Business Plan Competitions Marketing & Sales PR and ads Research PPE + Installation fee + Maintenance Fee Lease or buy capacity: subs fee w fixed rate or capacity purchase + “free” electricity Direct Sales Trade Shows Existing networks Direct Sales E-Commerce APP & Social Media Expertise in solar energy production, distribution and sales Advisors with reputation and connections Access to funding GET Leverage existing networks, Conferences, Social Media, Blogs, AdWords KEEP Loyalty programs, Easy-to-use platform/app, Online Communities GROW Referrals, Upsell and cross selling other services in energy and maintenance Key Partners Key Activities Value Propositions Customer Relationships Customer Segments Key Resources Channels Cost Structure Revenue Streams installation fees & maintenance Access to land Financing for a pilot project Day 5color code: White = Anchors, Blue = HH, Yellow = both
  • 12. On average a NYC household pays $150-250 for electricity bill, 80% of interviewees says it’s too much “We are paying too much” -- Harlem resident “I think Con Ed cheats me” -- Columbia student
  • 13. VALUE PROPOSITION FOR HOUSEHOLDS Lower-Middle Income Households living in multifamily buildings in Harlem and Upper West Side Spend less or zero on your electricity bill and feel good about your new greener, responsible life just ticking the box and switching to Social Solar by pooling collective demand for solar energy and teaming-up with Columbia Customer Benefits Features Secret Sauce
  • 14. Columbia is committed to sustainability “CU is negotiating with solar farms… still in early stage. We are exploring options.” -- A member of the focus team of CU’s Commitment to Sustainability “Our plan will be released spring 2017.” -- A member of the focus team of CU’s Commitment to Sustainability
  • 15. VALUE PROPOSITION FOR CU: Columbia University switches to solar and makes the neighborhood green A turn-key solar energy solution Columbia University Reduce carbon footprint of the neighborhood and become a champion in NYC and among the Ivy leagues By pooling collective demand and fully utilizing University's real estate Solution Customer Benefits Secret Sauce
  • 16. SOLUTION investments usage contribution to community Economy of scale, Augmented benefits Anchors Households
  • 18. BUSINESS MODEL ● PPE ● Co-investment ● Maintenance fees ● Add’nt services ● Subscription fee ● Capacity co- investment (optional) ● Payments management ● Customer support ● Supplier management ● Delivery management ● Financial partner management Outsourced
  • 19. Go to market WalMart Stage 1 Stage 2 Columbia University (Anchor) Harlem & UWS
  • 21. NEXT STEPS ● Schedule meetings with the key stakeholders at Columbia University ● Explore financing options, apply for grants, and competitions ● Negotiate with columbia university ● Start pilot program ● Continue customer discovery ● Conclude prototyping and MVP ● Household acquisition ● Expertise acquisition
  • 22. Name Asumi Donna Dmitry Ola Wendy Degree program MBA ’18 MBA ’17 MBA ’17 MS in MSE ’17 MA in QMSS ’17 LinkedIn https://www.lin kedin.com/in/as umi-ota- 04532717 www.linkedin.c om/in/donnasa nders https://www.lin kedin.com/in/kr otkov https://www.lin kedin.com/in/ol akeyede- olayinka https://www.lin kedin.com/in/w anting-wang SME Finance Operations Strategy Engineering Data Analysis Role Hustler Designer Hustler Picker Hacker Cool Fact Food and traveling make me happy! I was a ski instructor for the blind. I am an art collector. I started living alone at 16. Love traditional Chinese clothes. Our multidisciplinary Customer Development Team is comprised of five graduate students studying at Columbia University’s schools of Engineering, Business, and Arts & Sciences. We have distinguished professional careers in energy, banking, military, and consulting.