As companies begin to Shift Left with their software development, data analytics has become a pivotal force in how business leaders make strategic and tactical decisions. With the emergence of real-time customer feedback, it is imperative to deliver applications quickly and accurately. In this SauceCon 2018 presentation, William Harrison discusses the use of Sauce Analytics to enable today’s software methodologies to drive value and customer experience for companies. Attendees will take away a new way of looking at defects and metrics to help drive overall value for their organizations.
2. Transforming IT Operations, Delivering Quality Results2
Shift Left
Improve Agility Ensure Quality Improve Time To Market
Production
Defects found
earlier in the
SDLC reduces
the overall cost
of delivering
applications and
improves time to
market
DEFECTS
DEFECTS
DEFECTS
Defect
Repair Cost
Defect
Repair Cost
3. Transforming IT Operations, Delivering Quality Results3
Shift Left
• Shift Left accelerates attention to quality from the inception of the SDLC
• It promotes inclusion of quality assurance right from the requirement phase of the process
• Quality Assurance is no longer a separate task only done post development. It is a continuous integrated process
Requirements
56%
Design
27%
Code
7%
Other
10%
DEFECT ROOT CAUSE SHIFT LEFT BENEFITS
Lower
Project Costs
Reduced
Defects
Increased
Collaboration
Enhanced Customer
Experience
Increased Time
To Market
Increased
Project
Execution
Increased
Quality
4. Transforming IT Operations, Delivering Quality Results4
CI2/CD2
Continuous Integration/Improvement, Continuous Delivery/Deployment
Requirements
Plan
Design
Track and
monitor
Release
Dev/Test
CI
2
3
4
5
6
1
Slow deployment process ?
Increase in frequency of software deployment
Long wait time for test results ?
Auto-build is triggered after every commit and
automatically deployed to test
Developers have to check the entire source
code for errors?
If test fails, developers only have to check last commit for
errors
Lack of continuous feedback ?
Concerned teams are provided with real-time feedback
CI/D2
5. Transforming IT Operations, Delivering Quality Results5
Using Sauce Analytics to Shift Left
Sauce Analytics help provide visibility into your tests, platforms and applications so you can review test
metrics, analyze test results and determine the quality of your applications
Test Trends
Visibility across your organization
Test History
Identify flaky/problem tests
KPI Dashboard
Know what to fix first
Fix
defects
Identify root
cause
Analyze
defects
Identify error
rates by team
and
applications
Identify builds
and tests that
cause errors
in platforms
Identify
performance
bottlenecks in
your pipeline
INCREASE QUALITY
6. Transforming IT Operations, Delivering Quality Results6
Using Sauce Analytics to Shift Left
Test Trends – Shows trends, pass / fail / error % of tests and top errors
Test Trends
Identify error rates
Test Trends
Pass/Fail Rates
7. Transforming IT Operations, Delivering Quality Results7
Using Sauce Analytics to do Shift Left
Test History – Shows the pass / fail and TIME for A Single test to run over time
Test History:
Identify root cause
by drilling down
8. Transforming IT Operations, Delivering Quality Results8
Application Scorecard
Areas of Improvement
Delivery scorecard
Rank Application VP owner Partner
Defect
density
Defect
turnaround
time (hrs)
Test phase
found
Defect root
cause
analysis
Overall
score
8 XYZ VP Other 1.11 34 55% 50%
9 XYZ VP Other 3.55 26 75% 44%
10 XYZ VP Other N/A 79 80% 81%
11 XYZ VP Other 7.32 49 37% 52%
12 XYZ VP Other 6.09 65 71% 52%
Met goal Area of improvement Focus area
9. Transforming IT Operations, Delivering Quality Results9
Business Unit Scorecard
Defect Cost
Defect Root Cause Matrix
Business unit results
Requirement
s
Design Data Deployment Environment Coding Testing
Customer
Impact cost
Total Defect Impact Cost: $12,040,000
SVP
Business Unit
VP
SVP
Business Unit
VP
Business Unit
VP
Root cause cost impact
fg i fg h h h h $5,000,000
fg fg h h i h fg $1,000
i fg i h h i i $39,000
$1.0M $1.0M $1.0M $500K $500M $2M $1.0M
Met goal Area of improvement Focus area