2. LEVIS STRAUSS INDIA LIMITED [LSIL]
About the Company:
LSIL was established in 1994 under the parent American apparel
company, Levis Strauss & Co.
LSIL is the most prominent jeanswear company in India with about
270 flagship stores, 500 other points of sale, across more than 200
towns across the country.
LSIL provides the parent company with about 8.8% of the total sales.
Leviâs was considered as the âmost admired jeanswear brand of the yearâ for 6 years in a row.
Retail Store Location Strategy:
Store location is one of the prime considerations in a customer store choice. Location decisions
have long term strategic importance. Location decisions are hard to change as they involve a
huge involvement. LSIL has truly understood these issues and strategically located its stores at
the best places.
The factors that LSIL has considered for deciding the location are given below:
1) Demographics â Lifestyle, income potential, occupation mix, nearby offices.
2) Traffic & Access â Number & types of vehicles, access to store, street congestion, mass
transit presence.
3) Competition â Number & types of stores in the area, key player analysis, location of
competitor.
4) Site factors â Size of site, Parking space, visibility of store, entry & exit, building
condition, retailers association.
5) Cost factors â Terms of lease or rent, rent rates, operation cost, local taxes, membership
cost of association of retailers.
LEVIâS stores in DELHI/NCR (stores visited):
1. Noida, Sector â 18: Vintage retail and merchandising, G61-62, Opposite McDonalds
(Franchise/MBO)
2. Noida, Sector -18: Millenium (Flagship Store)
3. Noida, Sector â 18: TGIP (Flagship Store)
3. 4. New Delhi, Connaught Place â F-19, Inner circle. (Flagship Store)
5. New Delhi, Katwaria Sarai (Franchise)
LSIL fashion merchandise stores can be categorized into the following formats according to the
location:
1) Exclusive brand outlets / Flagship stores (EBOs) â EBO is a distribution strategy where
the retailer sells its products in one retail outlet in a specific geographical area. An EBO
is suitable in a shopping centre/central business district which is the main centre of
commerce and trade in the city. Usually every Metro city has more than one central
business district. It is better to have EBOs in each of these places as it gives a significant
brand presence due to high customer traffic movement and also footfalls will increase
and convert suspect customers into prospective clients.
2) Multi brand outlets (MBOs) â MBOs are retail stores not owned by the retailer but a
channel partner of the retailer who has made agreements with various retailers to sell
their brands in their outlets. This type of brand outlets is suitable in a secondary
business district which has shopping area that is smaller than the central business
district and revolves around at least one variety store at a major street location. These
MBOs are available in plenty in Metro cities and Tier 2 & 3 cities. Customers in these
areas are not specifically brand conscious but more of value buyers and they prefer to
shop in stores which house a variety of brands.
3) Franchise â Franchising is an innovative method of distributing goods and services
where the franchisor (retailer) provides products and assigns to franchisees the right to
market and distribute the franchisorâs goods and services. The business format
franchisee model is the most popular method in apparel franchising. The franchise
model of store operations is best suited when the retailer wants to enter new
geographical area where limited knowledge is available to conditions of business and
market potential is not very clear. Also having own stores in new locations attracts lot
of investment and riskier. It is better to enter new geographical areas through franchise
model and with its success the retailer can plan to expand his own market through
opening of EBOs and Flagship stores.
4. Store Mapping of LEVIâS Fashion Merchandise Retail Outlets:
Primary Trading Area - 50-80% customers;
Central Business Districts - metros - EBOs
Secondary Trading Area - 15-25%
customers; Secondary Business
Districts - Metro, Tier 2 & 3 cities -
MBOs
Fringe Trading Area -
10% customers;
Stores in new area-
Expansion mode -
Franchise
Thus LSIL has taken care in devising a well framed location strategy for its retail outlets so as to
enhance its visibility and attract prospective and also persuade them to become brand owners.