Upgrade to Teams for streamlined teamwork

Start your journey
from Skype for Business
to Teams
October 2019
Office 365 & SharePoint Connect

sasja@beezy.net
@sbeerendonk
https://www.linkedin.com/in/sasjabeerendonk
https://www.beezy.net
SASJA BEERENDONK
Customer Success Manager

Our mission is to change the way people
work, making organisations more
productive, more social and ultimately
happier.

Markets are evolving fast, organizations
need to promote new ways of working

Beezy is the intelligent workplace solution for successful organizations

BEEZY’s FOUR PILLARS
Beezy provides the four pillars of a modern
digital workplace then makes it mobile,
customizable and Intelligent.
CollaborationCommunication
Processes Knowledge
Customizable
Mobile
Intelligent
@sbeerendonk Sasja@Beezy.net

Your intelligent workplace
ARE YOU READY?

WHY UPGRADE TO MICROSOFT TEAMS?
Microsoft Teams extends the
capabilities of Skype for Business,
bringing together chat, meetings,
calling, collaboration, app integration,
and file storage into a single interface.
This new central hub for teamwork can
help streamline the way users get
things done, improving user satisfaction
and accelerating business outcomes.

UPGRADE FRAMEWORK
PLAN YOUR UPGRADE
JOURNEY
PREPARE YOUR
ENVIRONMENT &
ORGANIZATION FOR TEAMS
IMPLEMENT YOUR
UPGRADE
OPERATE ADOPT &
OPTIMIZE

PLAN YOUR UPGRADE JOURNEY
Enlisting your project
stakeholders
Defining the scope of your
project
Understanding coexistence and
interoperability of Skype for
Business and Teams

PREPARE YOUR ENVIRONMENT FOR TEAMS
Prepare your IT staff Check your
environment meets
all prerequisites
Evaluate your
environment
Prepare your network Prepare your service
Technical readiness

PREPARE YOUR ORGANIZATION FOR TEAMS
Assessing organizational change
readiness
Preparing a user readiness plan
Organizational readiness

IMPLEMENT YOUR UPGRADE
Conduct a user pilot Choose your starting point
Upgrading from Skype for Business
Online to Teams
Upgrading from a Skype for Business
on-premises environment
Assign the coexistence and
upgrade mode
Upgrade users selectively (selected
users in stages) or all-in (org-wide)
Choose the “coexistence mode”
using TeamsUpgradePolicy
• SfBOnly
• Islands
• SfBWithTeamsCollab
SfBWithTeamsCollabAndMeetings
• TeamsOnly

Skype for Business only
In this coexistence mode,
users remain in Skype for
Business—not Teams—for
chat, meeting and calling
capabilities, and they don’t
use Teams for teams and
channels.
Islands mode
Run Teams alongside Skype
for Business as two separate
solutions that deliver similar
and overlapping capabilities
such as chat, calling, and
meetings. Teams users also
can take advantage of
collaboration capabilities such
as teams and channels, access
to files in Office 365, and
applications.
Each of the client applications
operates as a separate island.
Skype for Business talks to
Skype for Business, and Teams
talks to Teams. Users run both
clients and can communicate
natively in the client from
Teams Only
A Teams only user can only
use the Skype for Business
client to join existing Skype
for Business meetings, or
meetings on Skype for
Business that have been
organized by non-upgraded
users or external parties. An
upgraded user can continue
to communicate with other
users in the organization
who are still using Skype for
Business by using the
interoperability capabilities
between Teams and Skype
for Business; however, an
upgraded user can’t initiate
Skype for Business with
Teams Collaboration
Use this mode to introduce
Teams in your environment
while you continue to
leverage your existing
investment in Skype for
Business. In this mode, you
leave Skype for Business
unchanged with chat,
calling, and meeting
capabilities, and you add
Teams collaboration
capabilities—teams and
channels, access to files in
Office 365, and applications.
Organizations with starting
point of Skype for Business
Skype for Business with
Teams Collaboration
and Meetings
Use this coexistence mode to
accelerate the availability of Teams
meeting capabilities in your
organization, take advantage of
new capabilities such as
transcription and translation, and
support for meetings in browsers.
Along with using teams and
channels–based conversations in
this mode, users start using Teams
to schedule and conduct their
meetings. Private chats, and voice
and video calling, remain on Skype
for Business.
This coexistence mode is
especially useful for users in Skype
for Business on-premises

OPERATE, ADOPT & OPTIMIZE
Monitor for network
health and quality
Drive user momentum
and adoption
Prepare for new
functionality

promises

Not just chat / calling!

We’re upgrading from Skype
for Business to Microsoft Teams
Simplify how you communicate
Save time when collaborating
• Message a contact and share a file
even when offline
• Search for content, files and people
• Find and resume any chat with
threaded conversations
Teams brings together chat (IM), online
meetings, calling, file management and
a project workspace into one interface.
1
• Track project chats, notes, files and
meetings in one place
• Drive meeting efficiency with pre,
during and post meeting conversations
• Access relevant apps from Teams,
facilitating project work
Connect naturally
• Chat, call and meet across
devices, including mobile
• @mention someone to ensure
they see your message
• Keep interactions fun with
memes and giphys
<<Placeholder for company specific portal or more information>>

THE PROBLEM
Stuck in old habits
Many new apps & features in Teams
New ways of working are required

RETHINK THE WAY WE WORK NOW
The way
we work
NOW
The way
we work
NEW

In-line commenting on files Conversation around files Create versions of documents,
view version history, track
changes through versions, back
to specific colleague, and date.
Real-time joint
viewing and editing
Invite others to a
real-time session
Real-time Chat
SHARE AND CO-CREATE DOCUMENTS

TRANSFORM FROM EMAIL TO A MORE COLLABORATIVE CULTURE

STOP AND START DOING
The way
we work
NOW
The way
we work
NEW

RETHINK THE WAY WE WORK NOW
The way
we work
NOW
The way
we work
NEW
STOP

POLL
Where do YOU store your files?
A. OneDrive, Teams or SharePoint site
B. Fileshare (network drive), Laptop / PC hard drive
C. USB stick, Phone / Tablet
D. Dropbox, Box, or other external storage system
E. Other

STOP DOING: USE FILESHARES & THINKING IN FOLDERS
P:
departments
HR
marketing
sales
R&D
projects
STOP
The way
we work
NEW

POLL
How do you distinguish different file versions?
A. Version numbers in file names
B. Moving files to specific folders
C. Dates in file names
D. Descriptions or my name in file names
E. Append ‘Concept’, ‘Final’ to file name

STOP DOING: RENAMING FILES
STOP
The way
we work
NEW

THE WAY WE WORK NOW
• Email for conversation, discussion, information
sharing, file sharing
• Fileshares and hard drives for file sharing and
co-authoring
• Many folder hierarchies
• Renaming file
• We are still in meetings all day
• We prefer notifications by email STOP
The way
we work
NEW

THE WAY WE WORK NEW
• Share & Co-author documents with ease:
• Share files
• Co-edit, even real-time
• Manage versions
• Have conversations about the file
• Share updates & progress
• Meet on line
• Manage focussed work
The way
we work
NOW
The way
we work
NEW
START

START DOING: USE ONEDRIVE SYNC

START DOING: VERSIONING

START DOING: CONVERSATION WITH THE FILE

FROM ‘ SEND TO’ TO ‘ SHARE WITH’
The way
we work
NOW
The way
we work
NEW
STOP START
The way
we work
NOW

MOVING TO TEAMS MEANS PEOPLE GET A LOT …MOVING TO TEAMS MEANS PEOPLE GET CONFUSED A LOT …

Frustration
Demotivation
Disengagement
Distractedness
THE RESULT…

DO YOU PREFER FOCUSED WORK?

Notifications
• Followed Channels
• Chat
• Email
• Other systems?

WE NEED TO CALM DONE COLLABORATION
• Employees are constantly distracted at work
• More and more apps get push notifications
• How can we avoid the negative impact of
attention grabbers?

The solution: a digital workplace!

BETTER TOGETHER
TEAMSBEEZY

BETTER TOGETHER
● Best Office tools
● Intelligent services (Microsoft
Graph, Cognitive Services, Bot
Framework, etc)
● Turnkey & Self service
● Fixes UX painpoints
● Fills feature gaps
● Engaged and productive
workforce!
● Boosted adoption and
consumption!
PLATFORM SOLUTION USERS
+ =

WHERE CAN I GO FOR INFO & HELP?
• Getting started with your Microsoft Teams upgrade
https://docs.microsoft.com/en-us/microsoftteams/upgrade-start-here
• Teams upgrade planning workshops
https://aka.ms/SkypeToTeamsPlanning
• The Forrester Total Economic Impact of Microsoft Teams (2019)
https://www.microsoft.com/en-us/microsoft-365/blog/wp-
content/uploads/sites/2/2019/04/Total-Economic-Impact-Microsoft-Teams-Infographic.pdf
• Retirement announcement
https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Skype-for-Business-Online-to-
Be-Retired-in-2021/ba-p/777833
• Upgrade Success Kit
https://aka.ms/UpgradeSuccessKit
• Drive user momentum and adoption
• Office 365 Adoption Guide
• Teams Customer Success Kit
• adoption and change management strategy
• Teams Roadmap
https://products.office.com/business/office-365-roadmap?filters=microsoft%20teams

UPGRADE SUCCESS KIT

Thank you very much!
sasja@beezy.net
@sbeerendonk
https://www.linkedin.com/in/sasjabeerendonk
https://www.beezy.net

Upgrade to Teams for streamlined teamwork

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