Emotional Intelligence

1. Anyone can be angry – that is easy.
But to be angry with the right person,
to the right degree,
at right time,
for right purpose,
and at the right Way
-That is not easy
- Aristotle

2. “THAT MAN IS DISCIPLINED AND HAPPY
WHO CAN PREVAIL OVER THE TURMOIL
THAT SPRINGS FROM DESIRE AND ANGER,
HERE ON EARTH …”
-BHAGAVAD-GITA, 1000 B.C.E

3.  Why is it that the smartest people are not always the
wealthiest ?
 Why are some people instantly liked upon introduction, while
other are distrusted ?
 Why are some people sympathetic and caring, and have rich
and fulfilling emotional life ?
 Why are some people are comfortable with the society, while
many other not?
 Why do some people, with less academic achievements, lead a
fulfilling life, whereas many people with high IQ, make their
own life, and those of people around them miserable ?

5. The term emotional intelligence was
officially coined in 1990 by Salovey
and Mayer
Emotional Intelligence/Quotient
“The capacity for recognizing our
own feelings and those of others, for
motivating ourselves, and for
managing emotions well in
ourselves and in our relationships.
Emotional intelligence describes
abilities distinct from, but
complementary to, academic
intelligence.”
- Daniel Goleman (1998)

6. WHY EI IS SO IMPORTANT ?
SOME RESEARCH SHOWS THAT IQ CAN
HELP YOU TO BE SUCCESSFUL TO THE
EXTENT OF 20 % ONLY IN LIFE. THE REST
OF 80 % SUCCESS DEPENDS ON YOUR EQ.
20%
IQ
80%
EQ

7. EQ
Thinking
Part
Feeling
Part
EQ/EI refers to emotional management skills
which provide competence to balance emotions
and reason, so as to maximize long term
effectiveness & happiness.

10. EMOTIONS

11. EMOTIONS
ANGER
DEPRESSION
ANXIETY
HAPPINESS
LOVE
HATE
SURPRISE
DISGUST
EMBRACEMENT

12. EMOTIONS
THERE ARE TWO DIMENSIONS OF EMOTIONS
PHYSIOLOGICAL SIDE: ‘EMOTION’ IS A COMPLEX STATE OF
HUMAN MIND, INVOLVING BODILY CHANGES OF
WIDESPREAD CHARACTER SUCH AS BREATHING, POUNDING
HEART, FLUSHED FACE, SWEATING PALMS, PULSE RATE,
GLAND SECRETIONS, ETC.
PSYCHOLOGICAL SIDE: A STATE OF EXCITEMENT MARKED
BY STRONG FEELINGS.

13. TRADITIONALIST VS MODERNISTS
TRADITIONALIST
BELIEVE THAT EMOTIONS
MODERNISTS
BELIEVE THAT EMOTIONS
DISTRACT US MOTIVATE US
MAKE US VULNERABLE MAKE US CONFIDENT
CLOUD OUR JUDGMENT SPEED OUR ANALYSIS
MUST BE CONTROLLED BUILD TRUST
INHIBIT INFORMATION PROVIDE FEEDBACK

14. EMOTIONAL INTELLIGENCE BY
DANIEL GOLEMAN
SELF AWARENESS
SELF CONTROL
EMPATHY
SOCIAL SKILLS

15. SELF AWARENESS
 KNOW YOUR EMOTIONS AND WHY ?
 RECOGNIZE THAT FEELINGS AFFECTING
PERFORMANCE

16. SELF AWARENESS
ACCURATE SELF ASSESSMENT
AWARE OF THEIR STRENGTHS AND WEAKNESSES
LEARNING FROM EXPERIENCE
OPEN TO RECEIVE FEEDBACK , NEW PERSPECTIVE
AND SELF DEVELOPMENT
YOU KNOW YOUR GOALS

17. SELF CONTROL
SELF CONFIDENCE
REDUCE STRESS

18. “THE ABILITY TO HANDLE ONE’S
PERSONAL EMOTIONS AND TO
RECOGNIZE THE EMOTIONS OF
OTHERS IS AN INTELLIGENCE
THAT MANY BELIEVE EXTENDS
ANDOUTWEIGHS THE ABILITIES
OF THE IQ”

19. EMPATHY
SENSING WHAT OTHERS FEEL WITHOUT THEIR
SAYING
TONE OF VOICE , FACIAL EXPRESSIONS OR
ANY OTHER NON VERBAL WAYS

20. Recognize
communicate
Trust
SOCIAL SKILLS

21. SOCIAL SKILLS
RESOLVE CONFLICT
BE LESS CRITICAL
DON'T OVER-THINK

31. CONCLUSION
“To be able to coach oneself through the
difficult times in life influences not only
our own lives, but also the lives of our
friends, family members, and others who
are close to us”
(Bocchino, 1999, p. xiii)

33. THANK YOU !