1. RESUME
Career Objective:
Looking for a challenging and responsible opportunity ,explore strengths and potentials in a
Professional organization to meet employer’s expectation.
Personal Profile:
Name :Mr.SantoshKumar Dinesh Prajapati.
Permanent Address : Ishwer nager, Cidco Colony Plot no:10,cluster no:33,Lendmark:-Sanjeevani
School,Kalwa (East).400605.
Mobile No :9022189079.
E-Mail Address :Santosh.2002@rediffmail.com.
Date of Birth :26th
may 1988.
Nationality :Indian.
Languages Know : Hindi ,English, Marathi.
Qualification:
Qualification Board Month-Year Percentage
S.S.C MAHARASTRA BOARD MARCH 2005 52.40%
H.S.C MAHARASTRA BOARD FEB 2007 48.33 %
B.C.A PUNE UNIVERSITY MAY 2011 62.55%
CCC From NIELIT (DOEACC) NIELIT (GORAKHPUR) DEC 2013 64.00%
Other Qualification:
Complete Career Course in Hardware & Networking from Trimtabs Acadmy,Thane(E).
CourceDetaile:
A+,N+,MCITP ,CCNA Completed.
Experience:

2. INSURANCE ADVISOR: 2 Year worked experience in LIC OF INDIA From Sep
2007 to Sep 2009.
NOKIA PROMOTER: 6 month worked experience in Nokia From June 2008
to Dec 2008.
PROJECTS UNDERTAKEN:
PROJECT (I)
Worked as DESK TECHNICIAN in HCL THANE FROM March2012 to Sep 2012
• Handling 2 floors & managing approximately 50 systems.
• Actively involved in completion of Domain
• Installation of PC on a network (Ethernet card installation).
• Day to day handling of User calls and implementation.
• Managing Daily User Complaints and solving problems.
• Installation & Maintenance of HP, COMPAQ, HCL, Acer & Assemble Desktops & few
Laptops.
• Troubleshooting & Fault finding.
• I can do internet surfing. I am a good searcher on Google.
PROJECT (II)
Worked as DESK TECHNICIAN in Jet Airways Mumbai& TCS Mumbai FROM Oct 2012 to
Mar 2013
• Handling & managing approximately 100 systems.
• Installation of PC on a network (Ethernet card installation).
• TCP/IP networking and hardware maintenance and.
• Managing Daily User Complaints and solving problems
• Troubleshooting & Fault finding.
• Configuration and testing of any new hardware and software.
• Configuration mails in MS outlook, outlook express
• Office applications, Anti-virus
PROJECT (III)

3. Working as a CRM & RTO Online Registration Operators in Mahindra & Mahindra
Automobiles (Sardar Motors Agency, Nausad , Gorakhpur (U.P)) From April 2013 to Nov
2014.
PROJECT (IV)
Working as a CSR in Vantage BPO (Thane) Process:IHO from 3rd
JAN 2015 to till date.
Hobbies:
I like listening Music , Playing Chess & Interacting With People.
Refrence By:
Declaration:
“I here by declare that the information furnished above is true to the best of my knowledge.”
Date:
Place:Kalwa
(SANTOSHKUMAR DINESH PRAJAPATI)