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ORGANIZATIONAL DEVELOPMENT 09-11   1
WHAT IS DOWNSIZING?

     Reducing the overall size




 Reduction in number of employees




      Pink Slip Management



        ORGANIZATIONAL DEVELOPMENT 09-11   2
TYPES OF DOWNSIZING


                Reduced
               workweek



                  Firing



                                           Job
  Transfers
                                    Sharing


        ORGANIZATIONAL DEVELOPMENT 09-11         3
REASONS OF DOWNSIZING!!
                        Merging of two or

                             more firm

   Outsourcing                                            Acquisition



                                                         When company
Strategy changes
                                                           goes at loss


                                                      Change in
     Economic crisis
                                                  management

                   ORGANIZATIONAL DEVELOPMENT 09-11                       4
Morale of
                           Employee                     Survivors
 Loss of Training          Relations
 investment from
     turnover



                                                       Performance
        Training
                                                       Management
                    DOWNSIZING
                    & HR SYSTEM                              Performance
                                                            evaluation as a
                                                            layoff criteria


                                                Reward
              Employment
                                                System
 Reputation                                                   Compensation
 effects on                                                   pay & benefits
                                                                        5
recruitment         ORGANIZATIONAL DEVELOPMENT 09-11
ORGANIZATIONAL DEVELOPMENT 09-11   6
RELIANCE MART
         Mukesh Ambani


           Hyper market


       Third retail format


         165000 sq. feet


   Range over 95000 products


Over 400 highly skilled employees


       ORGANIZATIONAL DEVELOPMENT 09-11   7
What Happened @ Reliance Mart
    Almost 50% staff removed


    2 floors complete shutdown


    Customer care service – hopeless


    Products are of low quality


    Charm of reliance has gone


    One the best e.g of downsizing in Ahmedabad


                  ORGANIZATIONAL DEVELOPMENT 09-11   8
REASONS OF DOWNSIZING AT RELIANCE
             MART?
  Demand decreased

    Inflation

      Tough competition

      Recession

      Earn more and more profit

    Poor quality

  Schemes were not very effective


                   ORGANIZATIONAL DEVELOPMENT 09-11   9
EFFECTS OF DOWNSIZING
       Firm’s Reputation suffers

  Rethinking of employment strategy

    Change in Employee Behavior

  Violation of Psychological Contract

         Survivors Experience

          Early Retirements

     Best Employees leaving org.

          ORGANIZATIONAL DEVELOPMENT 09-11   10
PINK SLIP MANAGEMENT
   Pink Slip – refers to being fired or laid off
                        from one’s job
  Cutting cost Mantra – anyone’s head could be
                          on the block
      Causes defiance, antagonism, trauma,
         disappointment, frustration, etc.
      India – lay offs not common, leads to
                  psychological tension

   Retrenched employees – worried about EMIs




     ORGANIZATIONAL DEVELOPMENT 09-11          11
NAME OF THE SECTOR                                       JOB LOSSES
    Export Sector                                         30,00,000
  Engineering Sector                                       1,00,000
NAME OF THE COMPANY                                      JOB LOSSES
      Air India                       15,000 (offer to non-operational
                                                    staff)
     Jet Airways                     1900 (reinstated by the company)
       Satyam                                                  1500
        Wipro                                                  1000
         TCS                                                    500
   Patni Computers                                              400
      Kingfisher                                                300
       Virtusa                                                  200

                                                       Source: Business World, November 3, 2008
                    ORGANIZATIONAL DEVELOPMENT 09-11                                         12
PARTICULARS               PLC                     PARTICULARS                  ELC
INTRODUCTION   •   Heavy Operational cost           INDUCTION      •   Period of slow performance
               •   Lot of promotional                              •   Lots of developmental &
                   activities                                          supporting activities


  GROWTH       •   Product fully accepted         DEVELOPMENT      •   High performance &
               •   Profit enhancement                                  productivity
                   realized.                                       •   Aiming @ improve
               •   Sales high & improve                                knowledge, sharpen skills
                   revenues                                            & mould attitude
               •   Less amount of                                  •   More Managerial Level
                   promotional activities

  MATURITY     •   Sales growth decline            PROMOTION       •   Reward & recognition
               •   Product realized –                              •   Job Enrichment & higher
                   prospective buyer                                   responsibilities
               •   Promotional activities                          •   Look for higher tasks
                   withdrawn                                       •   Training play minor role



                                ORGANIZATIONAL DEVELOPMENT 09-11                               13
PARTICULARS        PLC               PARTICULARS                    ELC

  DECLINE                                RETIRE/        •   Gives up work

                                   RETRENCHMENT         •   Sometimes earlier, early
                                                            retirement incentive
                                                            plans
                                                        •   Employee can’t predict
                                                            when his life will be end




  Recession times – prepare mentally & physically for layoffs




                     ORGANIZATIONAL DEVELOPMENT 09-11                                14
ALTERNATIVES OF DOWNSIZING



            Cut back on
Offer Job    employee             Change          Systematic
Sharing       benefits           work week          change




               ORGANIZATIONAL DEVELOPMENT 09-11                15
CONTD…
 EMPLOYMENT                CHANGES IN               PAY/BENEFITS
                                                                       TRAINING
    POLICIES               JOB DESIGN                   POLICIES


Attrition              Tr a n s f e r s            Pay freeze        Retraining

                                                   Cut overtime
Hiring freeze          Relocation
                                                   pay

                                                   Use vacation &
Cut interns            Job sharing
                                                   leave days

Vo lu nta r y t im e
                       -                           Pay cuts
offs

Reduced work                                       Profit sharing
                       -
hours                                              or variable pay
                                  ORGANIZATIONAL DEVELOPMENT 09-11                16
Associate line managers – retrenchment & retention

strategies



Be voice for employees – find effective solutions



Enhance retained employees



Compensate employees – quality output



                    ORGANIZATIONAL DEVELOPMENT 09-11   17
Knowledge Era – keep updated, have learning attitude



      Financial Experts – keep adequate bank balance


 B-Schools Today – introduce specialization like lay – off

           management or pink slip management

Don’t think why “me”, go for other options, search job sites

                        of your sector


               Consider it as an opportunity

                    ORGANIZATIONAL DEVELOPMENT 09-11           18
ORGANIZATIONAL DEVELOPMENT 09-11   19

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Impact of downsizing

  • 2. WHAT IS DOWNSIZING? Reducing the overall size Reduction in number of employees Pink Slip Management ORGANIZATIONAL DEVELOPMENT 09-11 2
  • 3. TYPES OF DOWNSIZING Reduced workweek Firing Job Transfers Sharing ORGANIZATIONAL DEVELOPMENT 09-11 3
  • 4. REASONS OF DOWNSIZING!! Merging of two or more firm Outsourcing Acquisition When company Strategy changes goes at loss Change in Economic crisis management ORGANIZATIONAL DEVELOPMENT 09-11 4
  • 5. Morale of Employee Survivors Loss of Training Relations investment from turnover Performance Training Management DOWNSIZING & HR SYSTEM Performance evaluation as a layoff criteria Reward Employment System Reputation Compensation effects on pay & benefits 5 recruitment ORGANIZATIONAL DEVELOPMENT 09-11
  • 7. RELIANCE MART Mukesh Ambani Hyper market Third retail format 165000 sq. feet Range over 95000 products Over 400 highly skilled employees ORGANIZATIONAL DEVELOPMENT 09-11 7
  • 8. What Happened @ Reliance Mart Almost 50% staff removed 2 floors complete shutdown Customer care service – hopeless Products are of low quality Charm of reliance has gone One the best e.g of downsizing in Ahmedabad ORGANIZATIONAL DEVELOPMENT 09-11 8
  • 9. REASONS OF DOWNSIZING AT RELIANCE MART? Demand decreased Inflation Tough competition Recession Earn more and more profit Poor quality Schemes were not very effective ORGANIZATIONAL DEVELOPMENT 09-11 9
  • 10. EFFECTS OF DOWNSIZING Firm’s Reputation suffers Rethinking of employment strategy Change in Employee Behavior Violation of Psychological Contract Survivors Experience Early Retirements Best Employees leaving org. ORGANIZATIONAL DEVELOPMENT 09-11 10
  • 11. PINK SLIP MANAGEMENT Pink Slip – refers to being fired or laid off from one’s job Cutting cost Mantra – anyone’s head could be on the block Causes defiance, antagonism, trauma, disappointment, frustration, etc. India – lay offs not common, leads to psychological tension Retrenched employees – worried about EMIs ORGANIZATIONAL DEVELOPMENT 09-11 11
  • 12. NAME OF THE SECTOR JOB LOSSES Export Sector 30,00,000 Engineering Sector 1,00,000 NAME OF THE COMPANY JOB LOSSES Air India 15,000 (offer to non-operational staff) Jet Airways 1900 (reinstated by the company) Satyam 1500 Wipro 1000 TCS 500 Patni Computers 400 Kingfisher 300 Virtusa 200 Source: Business World, November 3, 2008 ORGANIZATIONAL DEVELOPMENT 09-11 12
  • 13. PARTICULARS PLC PARTICULARS ELC INTRODUCTION • Heavy Operational cost INDUCTION • Period of slow performance • Lot of promotional • Lots of developmental & activities supporting activities GROWTH • Product fully accepted DEVELOPMENT • High performance & • Profit enhancement productivity realized. • Aiming @ improve • Sales high & improve knowledge, sharpen skills revenues & mould attitude • Less amount of • More Managerial Level promotional activities MATURITY • Sales growth decline PROMOTION • Reward & recognition • Product realized – • Job Enrichment & higher prospective buyer responsibilities • Promotional activities • Look for higher tasks withdrawn • Training play minor role ORGANIZATIONAL DEVELOPMENT 09-11 13
  • 14. PARTICULARS PLC PARTICULARS ELC DECLINE RETIRE/ • Gives up work RETRENCHMENT • Sometimes earlier, early retirement incentive plans • Employee can’t predict when his life will be end Recession times – prepare mentally & physically for layoffs ORGANIZATIONAL DEVELOPMENT 09-11 14
  • 15. ALTERNATIVES OF DOWNSIZING Cut back on Offer Job employee Change Systematic Sharing benefits work week change ORGANIZATIONAL DEVELOPMENT 09-11 15
  • 16. CONTD… EMPLOYMENT CHANGES IN PAY/BENEFITS TRAINING POLICIES JOB DESIGN POLICIES Attrition Tr a n s f e r s Pay freeze Retraining Cut overtime Hiring freeze Relocation pay Use vacation & Cut interns Job sharing leave days Vo lu nta r y t im e - Pay cuts offs Reduced work Profit sharing - hours or variable pay ORGANIZATIONAL DEVELOPMENT 09-11 16
  • 17. Associate line managers – retrenchment & retention strategies Be voice for employees – find effective solutions Enhance retained employees Compensate employees – quality output ORGANIZATIONAL DEVELOPMENT 09-11 17
  • 18. Knowledge Era – keep updated, have learning attitude Financial Experts – keep adequate bank balance B-Schools Today – introduce specialization like lay – off management or pink slip management Don’t think why “me”, go for other options, search job sites of your sector Consider it as an opportunity ORGANIZATIONAL DEVELOPMENT 09-11 18