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Welcome to the Presentation



     HRD Intervention in New
Venture Creation: Strategic Approach

                           Bagali,
                   Dr. M M Bagali
                   PhD in HR / Management
                Dean / IASMS / India
          sanbag@rediffmail.com / www.iasms.in
                    19 September 2009
HR is an asset

“you can get the workplace systems,
style of management, and organization
capital and erect building, but it takes
people to build a business”




Thomas J WATSON,
Founder of IBM
agenda



Business Today
HR Today
Strategic Intervention : Strategic Role of HR
An Organization with Innovative HR Practices
Business Today



•   Collaborative cultures
•   Intelligence through knowledge transfer
•   Multidimensional Workforce
•   Focus on Performance and Result
•   Multi National Teams
•   Employability and not Employment
HR Today

Organizations won’t pay for
the value of the job but for the value of the person

Positions will be organized in teams focused on a task, not
organized around a hierarchy

Positions will be defined by the competencies needed to be
performed

Employees will be increasingly measured by how much value
they contribute to the business, not by whether they fulfilled
predetermined objectives
Strategic Role of HR


Successful HR departments will focus on organizational management

HR will evolve from strategic business partnership to strategic business
   leadership

Good people management can be the
strategic advantage

Leading change will become HR’s greatest contribution

HR will have a "seat at the table" as part of the top management
team
Paradigm thinking


•   Are we working for global Organization ?
•   Are we working with great place to work?
•   Are we working for people centric organization?
•   Are we working with break through HR practices ?
•   Am I working with PCMM level organization ?
•   Are we working with empowered people?
Strategic HR Model

The need for strategic HR
model

HR is crucial and empowerment
systems are important components

To look at the Renaissance
Strategies for Creating High
Performance Workforce


Thus, an enquiry into
various     empowerment            E M POWER               M E             N T
strategies and practices
                                      em-pow-er-ment (im-pau [-] r-ment)
Theoretical and Conceptual framework

                    E M POWER M E N T
                   em-pow-er-ment (im-pau [-] r-ment)


                  Rosabeth Moss Kanter (1977)
               Professor at Harvard Business School,
                  Ernest L. Arbuckle Professorship

            “giving power to people who operate at an
                advantage in the organization success”

                       Bowen and Lawler (1992)
            Director, the Centre for Effective Organization,

Framework           University of Southern California,
                “Power to make decisions that
                influence organizational direction and
                            performance”
the making of an powered workforce   essentially, empowerment

                                     • an environment where absolute
                                       control is given up, allowing
                                       everyone make decisions, set goals,
                                       accomplish results and receive
empowerment@work:




                                       rewards

                                     • it liberates people from constraints
                                       such as checking with the boss
                                       before taking actions

                                     • decision-making     authority   and
                                       responsibility   percolates    from
                                       managers to the employees at the
                                       lowest rung, and to everyone, per se
@
empowerment@work
                    The
                   •The HR practices
                   •The leadership
                    The
                   •The culture
                    The
what we saw        •The Traits , and the
                    The
                   •High performance work
                    High
                   systems
hr systems –
                                      people centric practices


                                      •Each is accountable for his actions and can’t
                                      blame others;
workplace hr practices
                                      •All information is open and shared;
Complete Freedom
Total Transparency                    •Each is boss in himself;
Keeping Faith
Complete Responsibility               •Common rooms are shared;
Accountability for ones actions
Liberty to decide course of actions   •Suggestions are given regularly and honestly;
Involvement / Participation
Transparent feedback                  •Each is responsible for his actions- whether
                                      Individual, group or team;
Shared Responsibility
Delegated authority
                                      •Management is open to ideas and more
No hidden Agenda                      information sharing;
Complete Autonomy
Power to take decisions               •Every one can have own objectives, mission,
                                      and goals;
employee traits
                                                          Open and Transparent
                                                              Positive Approach
                                                            No defined mind set
                                                                       Empathy
                       Freedom to do work in one’s own way       Free from Bias
institutional values




                       No Supervision/ Foreman
                       No Bureaucratic and Administrative
                                                           No scapegoat attitude
                       interference                           High Commitment
                       No Red-tapism                                  Disciplined
                       Sharing Common Platform
                       Trusting each persons actions                Trustworthy
                       Each one is encouraged                   Enjoys the work
                       No restrictions for new inventions
                       One can fail, no punishment
                                                             Loyal and Truthful
                       Suggestions are part of daily work
Don’t hold unto data
                                                                 Informal Relations
                                                                Create Opportunity
                                                                     Desired Future
                            •First ‘No’ RULE               Power of Empowerment
discipline of empowerment



                            •Platform for Empowerment              Define the Gains
                            •Workplace Culture                           Education
                            •Prioritise the area
                                                         Time to empower or not to
                            •Attitudinal Surveys
                                                                           empower
                            •Accountability
                            •Define the Purpose
                                                             Can’t empower areas
                            •Open Door Policy and                     Don’t impose
                            Transparency                             empowerment
                            •Ownership Culture                    Fun at workplace
                            •Recognition
                            •Passionate workplace
                            •Psychological Empowerment
Endorsement on the Work


XLRI Editor,
when published in XLRI-Management and Labour Studies Journal

The article printed below is a truly extraordinary example of employee empowerment. The methods followed by the organisation
studied would be considered revolutionary anywhere in the world and even more so in India. Infact, one sometimes wonders how
the whole effort did not end in chaos. The company has apparently succeeded in developing a work force and a leadership almost
devoid of the foibles of most other humans. (Printed on the Article XLRI-Management and Labour Studies, 26,2,April, 2001,
pp.109-119)

David Ang, MSHRI
Executive Director,
Singapore Human Resources Institute, Singapore
A Talk to Senior Practising HR Managers of Singapore

The presentation (your paper) was informative and interesting. They have learned insights on the aspects and benefits of
employee empowerment. The talk was timely, as organizations have to give their employees both authority and responsibility to
inspire renewed commitment, innovation and initiative.
(19th Sep, 2003 / Through Personal Letter)

Executive Director,
Indian Journal of Training and Development, ISTD, India

The article published in the area of Empowerment in ISTD has been adjudged as the Best Paper published during the year-2001.
Kindlly accept our Heartiest Congratulations.
(22July, 2002 / Through Personal Letter)
publications
Bagali, M M
“Empowerment: Creating strategies in managing HR for high performance”
Behavioral Scientist, Aug, 2(2), 2002,pp. 113-120

Bagali, M M
“Creating High Performance Workforce through Employee Empowerment: An Innovative HRD Approach”,
The Business Review,8(1&2), March 2002,pp. 104-111
(University of Kashmir, India)

Bagali, M M
“People centric Organisation-A Case of Empowered Employees”, Pratibimba, 2(1), Jan-June, 2002,pp.53-66

Bagali, M M
“Demystifying Empowered Culture: A Case of a practicing Organisation”, SAGE-Jl of Entrepreneurship, 11(1), Jan-June,
2002,pp. 33-54

Bagali, M M
“Creating HPWS through Employee Empowerment: The Case of Practising Organisation”, AMDISA – SAJM, 10(4), Oct,
2003,pp.50-57

Bagali, M M
“Creating A Winning Workforce Through Employee Empowerment: An Entrepreneurs Success Experiment in HR”,
Amity Business Review, 4(1), Jan-June 2003,pp.57-67 (Also presented at High Profiled Regional HR Practitioners under the
banner of SHRI-Singapore Human Resources Institute, at Singapore, 19 Sep, 2003)
Great pleasure being with u all today



thank you, all, very much
 sanbag@rediffmail.com / www.iasms.in
hr research @ work: connecting hr
      research to the practice
outcome
2



case     2

                          2
             Empirical
               work

                          Theory
    20




                30


                              50
                                   19
level

                  Organisational Level

                  National Level

                  State Level

                  District Level
      20%


10%
            60%
  10%

                                     20
ages hr research

before 1970    not significant
1970’s         social security
1980’s         welfare/ satisfaction
1990’s         law and disputes/ir/tu
2000’s         pmir,hrd,qwl
2001’s         hr,hrm,shrm
2008           ?…p e o p l e
next           ?                        21
detailing hr's top concerns in 2008
                          576 top hr directors at fortune 200 firms,us

•   skill level of the workforce
•   managing change
•   information technology
•   quality of education
•   work ethic, values and attitudes
•   managing diversity
•   improving productivity
•   employee communications
•   mnc / transnational
•   retention
•   reward practices
•   aspirations                                                   22
cont:



career management and mapping
hr as a profession
balanced scorecard
incentive systems
cultural diversity
hr issues in merger and acquisitions
esop
fun and joy at workplace
                                          23
harvard business review
                                             2005-09


leadership                                14
change management                         04
empowerment                               06
shrm                                      08
decision making                           02
♣Others

♣ Includes HR related areas                         24
is hr research taken seriously
theory, theory, and theory
mnc / transnational / global
data validity and reliability
policy implications
too long time
reponses are not standard
macro level
hr return… roi
branding hr research
                                25
hr research as value creator

they should practice / implement it
annual general meetings
board meetings
restructure …. vision / mission / objective
patent
model development / proposal
go back and see what's happening
                                              26
cont:


talk at the world conferences
have own web-site and post the results
network with professional organisations
     nhrd; nipm; istd; hr in india; global hr group
collaborations
referred journals publish
cd prepare / case / sponsor to publish
centre for excellence in hr

                                                         27
hr gurus
wayne brockbank,
university of michigan, ross school of business
    make hr a player in organizations, not a dumping ground for resumes and
    exit interviews



rosabeth moss kanter,
harvard business school, graduate school of business administration

    successful leaders at the top of their professions can apply their skills not
    only to managing their own enterprises but also to helping solve the most
    challenging national and global problems




                                                                             28
vision of hr research-ers


       hr research
 should change from a
   support paradigm
          to a
value creation paradigm


                           29
mail:sanbag@rediffmail.com

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MM Bagali HRM HRD HR OB OD Leadfership Bagali [Compatibility Mode]

  • 1. Welcome to the Presentation HRD Intervention in New Venture Creation: Strategic Approach Bagali, Dr. M M Bagali PhD in HR / Management Dean / IASMS / India sanbag@rediffmail.com / www.iasms.in 19 September 2009
  • 2. HR is an asset “you can get the workplace systems, style of management, and organization capital and erect building, but it takes people to build a business” Thomas J WATSON, Founder of IBM
  • 3. agenda Business Today HR Today Strategic Intervention : Strategic Role of HR An Organization with Innovative HR Practices
  • 4. Business Today • Collaborative cultures • Intelligence through knowledge transfer • Multidimensional Workforce • Focus on Performance and Result • Multi National Teams • Employability and not Employment
  • 5. HR Today Organizations won’t pay for the value of the job but for the value of the person Positions will be organized in teams focused on a task, not organized around a hierarchy Positions will be defined by the competencies needed to be performed Employees will be increasingly measured by how much value they contribute to the business, not by whether they fulfilled predetermined objectives
  • 6. Strategic Role of HR Successful HR departments will focus on organizational management HR will evolve from strategic business partnership to strategic business leadership Good people management can be the strategic advantage Leading change will become HR’s greatest contribution HR will have a "seat at the table" as part of the top management team
  • 7. Paradigm thinking • Are we working for global Organization ? • Are we working with great place to work? • Are we working for people centric organization? • Are we working with break through HR practices ? • Am I working with PCMM level organization ? • Are we working with empowered people?
  • 8. Strategic HR Model The need for strategic HR model HR is crucial and empowerment systems are important components To look at the Renaissance Strategies for Creating High Performance Workforce Thus, an enquiry into various empowerment E M POWER M E N T strategies and practices em-pow-er-ment (im-pau [-] r-ment)
  • 9. Theoretical and Conceptual framework E M POWER M E N T em-pow-er-ment (im-pau [-] r-ment) Rosabeth Moss Kanter (1977) Professor at Harvard Business School, Ernest L. Arbuckle Professorship “giving power to people who operate at an advantage in the organization success” Bowen and Lawler (1992) Director, the Centre for Effective Organization, Framework University of Southern California, “Power to make decisions that influence organizational direction and performance”
  • 10. the making of an powered workforce essentially, empowerment • an environment where absolute control is given up, allowing everyone make decisions, set goals, accomplish results and receive empowerment@work: rewards • it liberates people from constraints such as checking with the boss before taking actions • decision-making authority and responsibility percolates from managers to the employees at the lowest rung, and to everyone, per se
  • 11. @ empowerment@work The •The HR practices •The leadership The •The culture The what we saw •The Traits , and the The •High performance work High systems
  • 12. hr systems – people centric practices •Each is accountable for his actions and can’t blame others; workplace hr practices •All information is open and shared; Complete Freedom Total Transparency •Each is boss in himself; Keeping Faith Complete Responsibility •Common rooms are shared; Accountability for ones actions Liberty to decide course of actions •Suggestions are given regularly and honestly; Involvement / Participation Transparent feedback •Each is responsible for his actions- whether Individual, group or team; Shared Responsibility Delegated authority •Management is open to ideas and more No hidden Agenda information sharing; Complete Autonomy Power to take decisions •Every one can have own objectives, mission, and goals;
  • 13. employee traits Open and Transparent Positive Approach No defined mind set Empathy Freedom to do work in one’s own way Free from Bias institutional values No Supervision/ Foreman No Bureaucratic and Administrative No scapegoat attitude interference High Commitment No Red-tapism Disciplined Sharing Common Platform Trusting each persons actions Trustworthy Each one is encouraged Enjoys the work No restrictions for new inventions One can fail, no punishment Loyal and Truthful Suggestions are part of daily work
  • 14. Don’t hold unto data Informal Relations Create Opportunity Desired Future •First ‘No’ RULE Power of Empowerment discipline of empowerment •Platform for Empowerment Define the Gains •Workplace Culture Education •Prioritise the area Time to empower or not to •Attitudinal Surveys empower •Accountability •Define the Purpose Can’t empower areas •Open Door Policy and Don’t impose Transparency empowerment •Ownership Culture Fun at workplace •Recognition •Passionate workplace •Psychological Empowerment
  • 15. Endorsement on the Work XLRI Editor, when published in XLRI-Management and Labour Studies Journal The article printed below is a truly extraordinary example of employee empowerment. The methods followed by the organisation studied would be considered revolutionary anywhere in the world and even more so in India. Infact, one sometimes wonders how the whole effort did not end in chaos. The company has apparently succeeded in developing a work force and a leadership almost devoid of the foibles of most other humans. (Printed on the Article XLRI-Management and Labour Studies, 26,2,April, 2001, pp.109-119) David Ang, MSHRI Executive Director, Singapore Human Resources Institute, Singapore A Talk to Senior Practising HR Managers of Singapore The presentation (your paper) was informative and interesting. They have learned insights on the aspects and benefits of employee empowerment. The talk was timely, as organizations have to give their employees both authority and responsibility to inspire renewed commitment, innovation and initiative. (19th Sep, 2003 / Through Personal Letter) Executive Director, Indian Journal of Training and Development, ISTD, India The article published in the area of Empowerment in ISTD has been adjudged as the Best Paper published during the year-2001. Kindlly accept our Heartiest Congratulations. (22July, 2002 / Through Personal Letter)
  • 16. publications Bagali, M M “Empowerment: Creating strategies in managing HR for high performance” Behavioral Scientist, Aug, 2(2), 2002,pp. 113-120 Bagali, M M “Creating High Performance Workforce through Employee Empowerment: An Innovative HRD Approach”, The Business Review,8(1&2), March 2002,pp. 104-111 (University of Kashmir, India) Bagali, M M “People centric Organisation-A Case of Empowered Employees”, Pratibimba, 2(1), Jan-June, 2002,pp.53-66 Bagali, M M “Demystifying Empowered Culture: A Case of a practicing Organisation”, SAGE-Jl of Entrepreneurship, 11(1), Jan-June, 2002,pp. 33-54 Bagali, M M “Creating HPWS through Employee Empowerment: The Case of Practising Organisation”, AMDISA – SAJM, 10(4), Oct, 2003,pp.50-57 Bagali, M M “Creating A Winning Workforce Through Employee Empowerment: An Entrepreneurs Success Experiment in HR”, Amity Business Review, 4(1), Jan-June 2003,pp.57-67 (Also presented at High Profiled Regional HR Practitioners under the banner of SHRI-Singapore Human Resources Institute, at Singapore, 19 Sep, 2003)
  • 17. Great pleasure being with u all today thank you, all, very much sanbag@rediffmail.com / www.iasms.in
  • 18. hr research @ work: connecting hr research to the practice
  • 19. outcome 2 case 2 2 Empirical work Theory 20 30 50 19
  • 20. level Organisational Level National Level State Level District Level 20% 10% 60% 10% 20
  • 21. ages hr research before 1970 not significant 1970’s social security 1980’s welfare/ satisfaction 1990’s law and disputes/ir/tu 2000’s pmir,hrd,qwl 2001’s hr,hrm,shrm 2008 ?…p e o p l e next ? 21
  • 22. detailing hr's top concerns in 2008 576 top hr directors at fortune 200 firms,us • skill level of the workforce • managing change • information technology • quality of education • work ethic, values and attitudes • managing diversity • improving productivity • employee communications • mnc / transnational • retention • reward practices • aspirations 22
  • 23. cont: career management and mapping hr as a profession balanced scorecard incentive systems cultural diversity hr issues in merger and acquisitions esop fun and joy at workplace 23
  • 24. harvard business review 2005-09 leadership 14 change management 04 empowerment 06 shrm 08 decision making 02 ♣Others ♣ Includes HR related areas 24
  • 25. is hr research taken seriously theory, theory, and theory mnc / transnational / global data validity and reliability policy implications too long time reponses are not standard macro level hr return… roi branding hr research 25
  • 26. hr research as value creator they should practice / implement it annual general meetings board meetings restructure …. vision / mission / objective patent model development / proposal go back and see what's happening 26
  • 27. cont: talk at the world conferences have own web-site and post the results network with professional organisations nhrd; nipm; istd; hr in india; global hr group collaborations referred journals publish cd prepare / case / sponsor to publish centre for excellence in hr 27
  • 28. hr gurus wayne brockbank, university of michigan, ross school of business make hr a player in organizations, not a dumping ground for resumes and exit interviews rosabeth moss kanter, harvard business school, graduate school of business administration successful leaders at the top of their professions can apply their skills not only to managing their own enterprises but also to helping solve the most challenging national and global problems 28
  • 29. vision of hr research-ers hr research should change from a support paradigm to a value creation paradigm 29