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Management
Information System
Introduction
Information systems has become
   as integrated into our daily
        business activities
What is an Information
       System?
The Purpose of IS from
   Business Perspective

• IS provides real economic
  value to the business
• IS enable firm to increase it
  revenues or decrease its costs
The Business Information
      Value Chain
Contemporary approaches
 to information systems
Differences between behavioral
    and technical approaches.
• Behavioral            • Technical
   approach.               approach.
1. Concerned with       1. Emphasizes
   behavioral issues.      mathematically
                           based models.
2. Sociology            2. Computer science
   ,psychology &           ,management
   economics are           science and
   contributing            operational
   disciplines.            research are
                           contributing
                           disciplines.
3. Focus of            3. Focus on
   behavioral             technical
   approach is            solutions.
   generally not a
   technical
   solitions.
                       4. The same
4. 2+2 = may be 4
                          equation we can
   or perhaps 3.5 to
                          say 2+2 =4.
   5.5.

                       5. Emphasize the
5. Emphasize the
                          hard side of
   soft side of
                          technology.
   technology.
Sociotechnical systems.
• Combination of behavioral and
  technical approaches.

• Helps avoid purely technological
  approach to information systems.

    •Organization can achive more
     efficient and effective
     organizational performance.
Gain competitive advantage
 through the use of internet

• Internet and IT has become an
  essential part for the businesses
• Whatever the matter whenever the
  time people used to find solutions
  at cyber space
• There for businesses must use IT &
  internet for their business purposes
Example

VAJIRA HOUSE AND CONSTRUCTIONS ltd.
Published lots of information in their official web
  site.
Such as,
   Home designs – 1story, 2 stories, 3 stories, commercial
   Specifications
   Free services
   Contact details
   Company charities

Compared to the other competitors in the same industry
  they have gain a competitive advantage through the use
  of It & internet.
Why do big companies still
     fail in there IT
• Improper Planning

• Unrealistic expectations

• Incomplete requirements

• Lack of the executive support

• Technological Incompetence

• Installation challenge of information
  technology
Walmart
• Sales $ 405 billions

• More than 200 Million per
 week

• 9230 Retail Units

• 60 Different Banners

• 15 Countries
Three Basic Philosophies
• Centralized Database

• Common Platforms and
 Systems

• Merchants 1st and
 Technologists 2nd
• Save Money Live Better

• Always Low Prices, Always

• Least Cost

 •   Highly automated distribution
     centers

 •   Computerized inventory system
Practical uses of IT
• Simple IBM Computer System

• Barcode System

• Hand-Held Computers

• Satellite Communication System

• Largest Data Centre

• RFID
Applying to retail Units
• Using Centralized database

• Using Barcode system

• Computerized Inventory

 system

• Highly automated Database

• Using Common Platforms
Software as a Service
         Model
• Definition

• For many companies large and
 small, SaaS is the best way to
 roll out new technology.
• The staying power of SaaS has arisen
 for several reasons.

      • The cost of entry is low
      • The onus is on the vendor
      • The vendor works for the buyer
      • Less risky investment
      • No need to purchase the system
      • No outdated solutions
      • Painless upgrades
Process of Knowledge
            Management
                       Enabling Technologies for KM

Communication                                              Collaboration
                           Create              Share




                Identify                               Modify
                                    Feedback

  Intelligent                                                   Knowledge
  Agent                                                         Discovery

                            Act                Apply


                    Culture         Process     Practice
                            Influencing Factors
Enabling Technologies for
          KM
• Communication
• Collaboration
• Importance of Communication and
  collaboration technologies to the
  process of ‘Knowledge
  Management’
Business Process
Management (BPM)
How does the Information
Technology supports BPM
Intelligent Agent
• An intelligent agent (IA) is an
  autonomous entity which observes
  and acts upon an environment and
  directs its activity towards
  achieving organizational goals and
  objectives.
• This can be shown graphically as
  follows.
Agent
                             Condition
                              action
                              (Rules)


               what is the
                             Actions to
               world like
Sensors                       be done
                 now



                              Actuators




    Percepts                      Actions


               Environment
• ‘Intelligent Agents’ systems should
  exhibit the following
  characteristics:
• Accommodate new problem
  solving rules incrementally
• Adapt online and in real time
• Be able to analyze itself in terms of
  behavior, error and success.
• Learn and improve through
  interaction with the environment
  (embodiment)
• Learn quickly from large amounts
  of data.
• Have memory-based exemplar
  storage and retrieval capacities
• Have parameters to represent
  short and long term memory, age,
  forgetting, etc.
• ‘Intelligent Agents’ can be
  categorized into five classes

1.   Simple reflex agents
2.   Model-based reflex agents
3.   Goal-based agents
4.   Utility-based agents
5.   Learning agents
Knowledge Discovery
• Knowledge discovery is a concept
  of the field of computer
  science that describes the process of
  automatically searching large
  volumes of data for patterns that
  can be considered knowledge about
  the data.
• Input data for knowledge
  discovery
  –   Databases
  –   Software mining
  –   Text
  –   Graphs
  –   Sequences
  –   Web
• Output formats for discovered
  knowledge.
  –   Data model
  –   Meta data
  –   Knowledge representation
  –   Knowledge tags
  –   Knowledge discovery meta model
  –   Resource description framework
Thank You !

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Management Information Systems

  • 2. Introduction Information systems has become as integrated into our daily business activities
  • 3. What is an Information System?
  • 4. The Purpose of IS from Business Perspective • IS provides real economic value to the business • IS enable firm to increase it revenues or decrease its costs
  • 6. Contemporary approaches to information systems
  • 7. Differences between behavioral and technical approaches. • Behavioral • Technical approach. approach. 1. Concerned with 1. Emphasizes behavioral issues. mathematically based models. 2. Sociology 2. Computer science ,psychology & ,management economics are science and contributing operational disciplines. research are contributing disciplines.
  • 8. 3. Focus of 3. Focus on behavioral technical approach is solutions. generally not a technical solitions. 4. The same 4. 2+2 = may be 4 equation we can or perhaps 3.5 to say 2+2 =4. 5.5. 5. Emphasize the 5. Emphasize the hard side of soft side of technology. technology.
  • 9. Sociotechnical systems. • Combination of behavioral and technical approaches. • Helps avoid purely technological approach to information systems. •Organization can achive more efficient and effective organizational performance.
  • 10. Gain competitive advantage through the use of internet • Internet and IT has become an essential part for the businesses • Whatever the matter whenever the time people used to find solutions at cyber space • There for businesses must use IT & internet for their business purposes
  • 11. Example VAJIRA HOUSE AND CONSTRUCTIONS ltd. Published lots of information in their official web site. Such as,  Home designs – 1story, 2 stories, 3 stories, commercial  Specifications  Free services  Contact details  Company charities Compared to the other competitors in the same industry they have gain a competitive advantage through the use of It & internet.
  • 12. Why do big companies still fail in there IT • Improper Planning • Unrealistic expectations • Incomplete requirements • Lack of the executive support • Technological Incompetence • Installation challenge of information technology
  • 13. Walmart • Sales $ 405 billions • More than 200 Million per week • 9230 Retail Units • 60 Different Banners • 15 Countries
  • 14. Three Basic Philosophies • Centralized Database • Common Platforms and Systems • Merchants 1st and Technologists 2nd
  • 15. • Save Money Live Better • Always Low Prices, Always • Least Cost • Highly automated distribution centers • Computerized inventory system
  • 16. Practical uses of IT • Simple IBM Computer System • Barcode System • Hand-Held Computers • Satellite Communication System • Largest Data Centre • RFID
  • 17. Applying to retail Units • Using Centralized database • Using Barcode system • Computerized Inventory system • Highly automated Database • Using Common Platforms
  • 18. Software as a Service Model • Definition • For many companies large and small, SaaS is the best way to roll out new technology.
  • 19. • The staying power of SaaS has arisen for several reasons. • The cost of entry is low • The onus is on the vendor • The vendor works for the buyer • Less risky investment • No need to purchase the system • No outdated solutions • Painless upgrades
  • 20. Process of Knowledge Management Enabling Technologies for KM Communication Collaboration Create Share Identify Modify Feedback Intelligent Knowledge Agent Discovery Act Apply Culture Process Practice Influencing Factors
  • 21. Enabling Technologies for KM • Communication • Collaboration
  • 22. • Importance of Communication and collaboration technologies to the process of ‘Knowledge Management’
  • 24. How does the Information Technology supports BPM
  • 25. Intelligent Agent • An intelligent agent (IA) is an autonomous entity which observes and acts upon an environment and directs its activity towards achieving organizational goals and objectives. • This can be shown graphically as follows.
  • 26. Agent Condition action (Rules) what is the Actions to world like Sensors be done now Actuators Percepts Actions Environment
  • 27. • ‘Intelligent Agents’ systems should exhibit the following characteristics: • Accommodate new problem solving rules incrementally • Adapt online and in real time • Be able to analyze itself in terms of behavior, error and success.
  • 28. • Learn and improve through interaction with the environment (embodiment) • Learn quickly from large amounts of data. • Have memory-based exemplar storage and retrieval capacities • Have parameters to represent short and long term memory, age, forgetting, etc.
  • 29. • ‘Intelligent Agents’ can be categorized into five classes 1. Simple reflex agents 2. Model-based reflex agents 3. Goal-based agents 4. Utility-based agents 5. Learning agents
  • 30. Knowledge Discovery • Knowledge discovery is a concept of the field of computer science that describes the process of automatically searching large volumes of data for patterns that can be considered knowledge about the data.
  • 31. • Input data for knowledge discovery – Databases – Software mining – Text – Graphs – Sequences – Web
  • 32. • Output formats for discovered knowledge. – Data model – Meta data – Knowledge representation – Knowledge tags – Knowledge discovery meta model – Resource description framework