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AMAZON LEX
SOUTH WALES AWS USER GROUP
SAM MACHIN
DEVELOPER ADVOCATE
SAM.MACHIN@VONAGE.COM
@SAMMACHIN
ALEXA IS AMAZON’S CLOUD-BASED VOICE SERVICE.
▸ Alexa can be accessed from either Amazon or 3rd Party
hardware or apps.
▸ Alexa is linked to one or more Amazon accounts.
▸ Echo is to Alexa as iPhone is to Siri
▸ Alexa is not really part of AWS
ALEXA IS A CONSUMER PRODUCT & BRAND
▸ Users know they’re talking to Alexa and they already have
a ‘relationship’ with her.
▸ Alexa knows who a user is as they have linked their device
to their amazon account.
ALEXA HAS SKILLS
▸ The Alexa service has a number of built in features, such as
shopping lists, jokes, alarms, general knowledge etc.
▸ 3rd parties can then create skills (apps) to provide
additional functionality on the Alexa platform
▸ Every Alexa device is able to access the full range of skills
▸ A skill doesn’t know which device accessed it just the user
account.
ALEXA DEVICES
WHAT ABOUT LEX?
OVERVIEW
▸ Lex was announced at ReInvent 2016 in Preview
▸ General Availability April 2017 (US East)
▸ Platform for conversational applications
▸ Lex is Whats inside Alexa
HOW TO TALK TO LEX
▸ Supports Both Speech and Text interfaces
▸ Bring your own access method or device
▸ SDKs for Android & iOS
▸ REST Endpoints
▸ Channel Integrations, Slack, Facebook, etc.
PLATFORM NOT A PRODUCT
▸ Lex is the underlying platform which the bots run on.
▸ Users don’t know its Lex
▸ Support for multiple voices via Polly
▸ Because its bring your own access there is no wake word
▸ Lex is part of AWS
LEX ALEXA
‣ Speech or Text Interface
‣ Multiple Voices available
‣ Single Function ‘Bots’
‣ Build your own client
‣ Integration with 3rd parties (Facebook)
‣ Speech Only
‣ Single Voice
‣ Platform for multiple Skills
‣ Available on all devices
LEX ALEXA
Alexa Devices
Alexa Skills
Bot/Skill
Lex
Messenger
Bot/Skill
Lex
Phone SMS
Bot/Skill
Lex
LETS BUILD A BOT
https://github.com/nexmo-community/lex-first-bot
CONNECT LEX TO A PHONE
CALL WITH NEXMO
https://developer.nexmo.com/voice/voice-api/guides/
connecting-voice-calls-to-amazon-lex-bots
QUESTIONS?
@SAMMACHIN
THANK
YOU

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Lex vs alexa

  • 1. AMAZON LEX SOUTH WALES AWS USER GROUP
  • 3.
  • 4.
  • 5. ALEXA IS AMAZON’S CLOUD-BASED VOICE SERVICE. ▸ Alexa can be accessed from either Amazon or 3rd Party hardware or apps. ▸ Alexa is linked to one or more Amazon accounts. ▸ Echo is to Alexa as iPhone is to Siri ▸ Alexa is not really part of AWS
  • 6. ALEXA IS A CONSUMER PRODUCT & BRAND ▸ Users know they’re talking to Alexa and they already have a ‘relationship’ with her. ▸ Alexa knows who a user is as they have linked their device to their amazon account.
  • 7. ALEXA HAS SKILLS ▸ The Alexa service has a number of built in features, such as shopping lists, jokes, alarms, general knowledge etc. ▸ 3rd parties can then create skills (apps) to provide additional functionality on the Alexa platform ▸ Every Alexa device is able to access the full range of skills ▸ A skill doesn’t know which device accessed it just the user account.
  • 10. OVERVIEW ▸ Lex was announced at ReInvent 2016 in Preview ▸ General Availability April 2017 (US East) ▸ Platform for conversational applications ▸ Lex is Whats inside Alexa
  • 11. HOW TO TALK TO LEX ▸ Supports Both Speech and Text interfaces ▸ Bring your own access method or device ▸ SDKs for Android & iOS ▸ REST Endpoints ▸ Channel Integrations, Slack, Facebook, etc.
  • 12. PLATFORM NOT A PRODUCT ▸ Lex is the underlying platform which the bots run on. ▸ Users don’t know its Lex ▸ Support for multiple voices via Polly ▸ Because its bring your own access there is no wake word ▸ Lex is part of AWS
  • 13. LEX ALEXA ‣ Speech or Text Interface ‣ Multiple Voices available ‣ Single Function ‘Bots’ ‣ Build your own client ‣ Integration with 3rd parties (Facebook) ‣ Speech Only ‣ Single Voice ‣ Platform for multiple Skills ‣ Available on all devices
  • 14. LEX ALEXA Alexa Devices Alexa Skills Bot/Skill Lex Messenger Bot/Skill Lex Phone SMS Bot/Skill Lex
  • 15. LETS BUILD A BOT https://github.com/nexmo-community/lex-first-bot
  • 16. CONNECT LEX TO A PHONE CALL WITH NEXMO https://developer.nexmo.com/voice/voice-api/guides/ connecting-voice-calls-to-amazon-lex-bots