1. Quality Enhancement in Academic Programs and
Introduction to QECs in Public Sector Colleges
Promotion linked training workshop for Assistant Professors of Public Sector
Colleges
February, 2022
Dr. Samina Mazhar
2. If you have trouble in screen sharing
• The presentation is uploaded at
• https://www.slideshare.net/saminaashraf524/role-of-qe-cs-in-public-sector-
colleges
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3. Key Points:
PART I: Quality; Quality of academic programs; Quality
Enhancement; Quality enhancement cells and their
working
PART II Vision for establishment of QECs in Colleges
PART III Awareness about Process of Self Assessment of
Programs
4. Part I
Quality; Quality of academic programs; Quality
Enhancement; Quality enhancement cells and their
working
6. What is Quality?
Informally: Quality refers to how good something is compared to other
similar things.
In other words, it is degree of excellence. ...
Formally: The ISO 8402-1986 standard defines quality as:
“The totality of features and characteristics of a product or service that bears
its ability to satisfy stated or implied needs.”
7. How is QUALITY achieved?
“Quality is never an accident; it is always the result of
high intension;
sincere effort;
intelligent direction;
and skillful execution;
it represents the wise choice of many alternatives”.(Quality in
Education by Willa A Foster)
10. Quality of an Academic Program?
• We are all academicians and if you go to some institute for admission of
your teenage you must be very conscious about quality of education of the
program you are interested.
• So please define what is quality of an academic program in three words
• Please click the link https://www.menti.com/gsf1iujyio
• Please send me your responses in three minutes
12. What is Quality Enhancement?
(let us assumes we have some quality)
• Enhancement is a process of improvement. In relation to
• higher education quality enhancement may refer to:
• (1) Individual learners when it means improvement of the
• attributes, knowledge, ability, skills, and potential of learners;
• (2) The improvement in the quality of an institution or study program.
13. “
”
Is there a real need to enhance Quality in higher
education particularly in public sector colleges?
WHO SHOULD DO IT WITHIN COLLEGE FRAMEWORK?
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14. Quality Enhancement Cells:
• What are the responsible bodies for quality enhancement of our institutes
and our academic programs? Principal? Vice Principal? Faculty?
• There is dire need of an office solely handling task of enhancement of
quality
• Why such office is needed? How will it work?
16. Establishment of QECs in Universities of
Pakistan
The establishment of Quality Enhancement Cells roots in the establishment
of Quality Assurance Agency (May 2005).
The IQA section of HEC executes its policies through Quality
Enhancement Cells [QEC], established in universities/ Higher Education
Institutes [HEIs], in Pakistan.
Initially the PC-I of QECs was approved, in August 2006 which was
executed from September 2006. Consequently the phase wise establishment
of QECs began
17. TOR of QEC IN HEIs (HEC Website)
1.
The Quality Enhancement Cell (QEC) is to be headed by a Director QEC reporting directly to Vice Chancellor/Rector and
to Principal of the college in case of college. He is to be the correspondent with the outside bodies.
2. QEC is responsible for promoting public confidence that the quality and standards of the award of degrees are
enhanced and safeguarded.
3. QEC is responsible for the review of quality standards and the quality of teaching and learning in each subject area.
4. QEC is responsible for the review of academic affiliations with other institutions in terms of effective management of
standards and quality of programs.
5. QEC is responsible for defining clear and explicit standards as points of reference to the reviews to be carried out. It
should also help the employees to know as to what they could expect from the candidates.
6. QEC is responsible to develop qualifications framework by setting out the attributes and abilities that can be expected
from the holder of a qualification, i.e. Bachelors, Bachelor with Honors, Master’s, M. Phil, and Doctoral.
7. QEC is responsible to develop program specifications. These are standard set of information clarifying what knowledge,
understanding, skills and other attributes a student should have developed on successfully completing a specific
program.
18. Responsibilities continued
1. QEC is responsible to develop quality assurance processes and methods of evaluation to affirm that the quality of provision and the standard of awards
are being maintained and to foster curriculum, subject and staff development, together with research and other scholarly activities.
2. QEC is responsible to ensure that the university’s quality assurance procedures are designed to fit in with the arrangements in place nationally for
maintaining and improving the quality of Higher Education.
3. QEC is responsible to develop procedures for the following:
1. Approval of new programs
2. Annual monitoring and evaluation including program monitoring, faculty monitoring, and student’s perception.
3. Departmental review
4. Student feedback
5. Employer feedback
4. Quality assurance of Master’s, M. Phil. And PhD degree programs.
1. Subject review
2. Institutional assessment
3. Program specifications
4. Qualification framework
19. A Beast Like Presence
• If academics are to remain pivotal in efforts to improve the quality of teaching and
learning, then more attention needs to be paid, by institutions and external quality
bodies, to the importance of the conditions and context of academics’ work.
Otherwise, quality monitoring is liable to be invested with a ‘beast-like’ presence
requiring to be ‘fed’ with ritualistic practices by academics seeking to meet
accountability requirements
• Feeding the Beast or Improving Quality?: Academics' perceptions of quality
assurance and quality monitoring
21. Establishment of QECs in Colleges
• In year 2020 PHEC decided to establish QECs in Public Sector Colleges of
Punjab.
• CamScanner 07-24-2021 17.35.pdf
23. Structure of QEC in Colleges
•QEC shall comprise of two QEC officers / lecturers needed to deliver the
responsibilities, under the supervision of Vice Principal / Director and
Principal as the authority
•QEC shall submit annual report, along with effective measures and
implementation plan for improvement, and periodic reports to the principal
of the college who shall in turn submit the same, duly signed and stamped,
to PHEC
24. Responsibilities of QECs in Colleges
• Determine and ensure implementation of clear vision, mission and goals of the college
• Improve academic programs and management including updating and timely
completion of curriculum, courses and academic session in the college
• Comply to standards of good governance, financial management, annual research,
calendar for timely implementation of student’s admissions, curricular / co-curricular
and extracurricular activities, classes and timetable in the college
• Compliance to parameters of the annual Quality Assurance Plan including appointment
and service structure of academic faculty and non-academic staff, up gradation of labs
and other facilities offered in the college
25. Role of QECs for Academic Programs vision
of HEC
These QECs, alongside undertaking many other measures for enhancing academic quality
in HEIs, also implement quality assessment mechanism of academic programs, called Self-
Assessment Process. The outcome of this process is Self-Assessment Report [SAR]. The
main objectives of preparing SAR are:
• To improve academic programs and ensure high academic standards by providing
feedback for faculty and administration to initiate action plan for improvement.
• To provide students with essential skills to enter the workplace well prepared in the core
competencies: problem solving abilities, experimental and data analysis techniques,
team work experience, interpersonal skills, basic and advance IT skills.
26. TORs Continued
• Ensure the quality assurance and quality enhancement of the physical
infrastructure, academic facilities, learning resources including
departments and academic programs, better delivery of courses, check
and measures to define better student-teacher ratio and regulating CTIs
strength as required in the college for effective teaching learning process
• Ensure the planning and execution of capacity building and development
programs and professional training for faculty and staff to enhance skills
and competencies to improve teaching and learning and student
engagement in the college
27. TORs Continued
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Eenhance public disclosure and transparency in its mechanism and
functions and community images and outreach.
This initiative shall reap outcomes in the form of improvement in the
governance, management and administration of public sector colleges in
Punjab.
Further the cell shall work to improve the standards and quality of entire
college set up and devise measures and solutions to streamline the issues
and loopholes in the functioning of college in line of policies and
framework of Government.
Also PHEC shall arrange training of focal persons of the colleges.
29. Internal quality assurance within the
higher education institutions
(units at the department/faculty and/or university/College level)
External quality assurance of higher education
(non-national and national agencies)
Levels of Quality Assurance
30. PART III: SELF ASSESSMENT
OF PROGRAMS
Each academic program shall undergo self-assessment (SA) every
two years
33. CRITERIA AND STANDARDS
• 1. Program Mission, Objectives and Outcomes (3 standards)
• 2. Curriculum Design and Organization (7 standards)
• 3. Laboratories and Computing Facilities (2 standards)
• 4. Student Support and guidance (3 standards)
• 5. Process Control (5 standards)
• 6. Faculty (2 standards)
• 7. Institutional Facilities (2 standards)
• 8. Institutional Support (3 standards)
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34. Program Mission, Objectives and Outcomes
(3 standards)
• The program must have documented measurable objectives that support
Faculty / College and institution mission statements
• The program must have documented outcomes for graduating students. It
must be demonstrated that the outcomes support the program objectives and
that graduating students are capable of performing these outcomes
• The results of program’s assessment and the extent to which they are used to
improve the program must be documented.
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35. Curriculum Design and Organization (7
standards)
• The curriculum must be consistent and supports the program’s documented objectives.
• Theoretical background, problems analysis and solution design must be stressed within the
program’s core material.
• The curriculum must satisfy the core requirements for the program, as specified by the
respective accreditation body
• The curriculum must satisfy the major requirements for the program as specified by HEC,
the respective accreditation body / councils.
• The curriculum must satisfy general education, arts, and professional and other discipline
requirements for the program, as specified by the respective accreditation body / council.
• Information technology component of the curriculum must be integrated throughout the
program.
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36. Process of Self Evaluation of Programs
• STEP1: PT nomination and preparation of Self Assessment Report;
improvement and correction by QEC (QEC and Department)
• training materialTraining material for hands on work activity 26-07-
2021.pdf
• STEP 2: Approval and notification of Assessment Team and their visit;
Completion of Rubric form (Principal, AT, HOD, PT, QEC)training
materialRubric Form to be filled by trainee as Assessment team
member.docx
38. • STEP 3: Executive Summary for Principal’s
approval(QEC)
• STEP 4: Implementation plan on the report (HOD and
QEC)
• STEP 5: FOLLOW UP(QEC)
39. Executive Summary
• The QEC submit an executive summary on the AT findings to the
VC/Principal
• .
• Executive Summary BS History.docx
40. • Assessment Team Findings:
• The rubric evaluation sheet was forwarded to two notified assessment
team members. They filled the rubric evaluation sheet individually and
then the average of the two scores was taken. The department achieved the
score of 68 out of 100 which indicates its good performance. BS History is
marked as an excellent program by the external member. The Findings of
the AT team are mentioned below:
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41. A glimpse of Executive SUMMARY
i. One computer lab is required.
ii. At least two technical workers are required i.e. carpenter for technical support to faculty
and students.
iii. Three full time faculty members need to be hired on urgent basis.
iv. Promotion/ upgradation and incentives of faculty members are suggested on the basis of
their progress and evaluation reports.
v. 100 relevant books are required for library.
vi. Relevant trainings should be arranged for faculty development.
vii.Upgradation of staffroom and classrooms are required.
viii.Need of collaboration with other universities and colleges.
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42. Implementation Plan
• The department shall prepare and submit an implementation plan to QEC
based on AT findings. Plan includes AT finding, corrective actions to be
taken.
• IMPLEMENTATION PLAN.pdf
43. FOLLOW UP
The QEC shall follow up on the implementation plan to ensure departments
are adhering to the implementation plan.
44. Your final comments?
• Please go the provided link:
• https://www.menti.com/gsf1iujyio
• Here you may fill any type of comment including your concept of QEC,
positive aspects hurdles expected whatever.
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