Through the past year, we test in TestPRO many apps, web-based and mobile-based in different business domains, we made some analysis for the detected issues and it ends up to some interested statistic and conclusions.

1. Login & Registration
Defect Taxonomy
The only way to access and assess your apps

2. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
Samer Desouky,
Co-Founder/CQO – TestPRO
• Testing
• ISTQB® Certified Tester
• ISTQB® Certified Agile Tester
• ISTQB® Certified Test Analyst
• ISTQB® Certified Test Manager
• ASTQB® Certified Mobile Tester
• Process Improvement
• Certified Lean Six Sigma - Green Belt
• Service Management
• Certified ITIL® Foundation
• Business Administration - MIS B.Sc.

3. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
In computer security , logging is the
process by which an individual gains
access to a computer system by
identifying and authenticating
themselves .
The user credentials are typically some
form of "username" and a matching
"password".
When access is no longer needed, the
user can log out.

4. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
In order to gain authentication, the
user should be register to the system,
this process may require gathering
information about the user in order to
generate the needed credentials.
Imagine that you develop and release
an app and the user face many issues
while register or login.
Imagine the first impression that the
users will take, and therefore the
feedback.

5. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
Through the past year, we TestPRO tests many apps, web-based and
mobile-based in different business domains, we made some analysis
for the detected issues and it ends up to some interested statistic and
conclusions.
• 16% from the detected issues related to login and/or registration
processes and forms.
• 1 defect every 7 detected defects related login and/or registration
processes and forms.
• Functional Interoperability is the most failed tests.

6. Defect Taxonomy

7. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
• Wrong data retrieval.
• Wrong validation after filling the needed data.
• Register without the needed data.
• No responses from social media APIs.
• Errors if interrupt the registration process.
• No activation codes sent.
• Activation codes not accepted.
• SMS with invalid activation code format.
• And more

8. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
• Wrong user direction.
• User can’t log with valid credentials.
• Cashing user data.
• No email sent for to recover password.
• No responses from invalid login.
• Errors when login using social media accounts.
• Remember me after clear data.
• And more …

9. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
• Wrong place holders.
• Wrong mandatory indicators.
• Issues in control positioning, overlapping and alignment.
• Wrong validations fires.
• And more …

10. Copyrighted ® TestPRO for Software Testing Services - Samer Desouky
Initial causes:
Use the common sense technique instead of stating clear requirements for
login and/or registration.
Lack of acceptance criteria.
Lack of unit testing.

11. Software Testing is our Profession.
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