15. You only
need to know
one thing:
Whoever
knows their
audience
better wins.
Tweet it! bit.ly/cjam2016
16. Know your
audience?
• What do you know about that person?
• Do you know how old they are and where
they live?
• Do they surf on their laptop or phone more?
• When they are on their phone, are they
more likely to be playing Pokemon Go or
listening to a podcast?
• When do they need your product?
• When do they usually realize they need your
product?
• When they need your product, is your name
top of mind?
• When someone needs your product, what
do they do next? Google? Consumer
Reports? TheWirecutter? Their friends?
Facebook and Twitter? LinkedIn? Yelp?
Google Maps? Indeed?
• Is there a long sales cycle? Do you need to
focus on the top of the funnel or farther
down?
17. You can’t talk
to a million
customers
You can
only talk to
one person
19. It’s like
pitching
• Mid-wife services to a retirement
community
• iPhones to a Google conference
• Fiats at a NASCAR race
• Trump to Mexicans
• Cowboy boots to Toronto
• Drake music at a rodeo
• Trump at the Source Awards
• Hillary on Fox News
• Skydiving lessons to people scared of
heights
• Mops to people with maids
• Trump at a grammar convention
• Birth Control Pills at an LGBTQ rally
• OJ at a Bronco convention
• Taylor Swift at Kanye’s house
• Snowden to the CIA
• Sunlamps to goths
• Calm rational Twittering to Trump