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DIRECTIONS
MONTHLY
SUPPLEMENT
JULY 07



TRENDS AND ISSUES IN THE WORLD
OF CORPORATE REPORTING




                                  AVOIDING LOW
                                 HANGING FRUIT
                                    WHY TOUGH CHOICES ARE NEEDED IF
                                  COMPANIES WANT THEIR SUPPLY CHAIN
                                 STRATEGIES TO BE GENUINELY FRUITFUL
Directions Monthly July 2007                                                                                                 Issue 14


Welcome to the July edition of Directions Monthly. The 2012 Olympics brings
with it an opportunity to present the benefits sustainable procurement can
bring – so we thought it was only right to give the supply chain management
issue some much needed attention. We have invited Shaun McCarthy, Director
of Action Sustainability and Chair of the Commission for a Sustainable London
2012, to give us an insight into why businesses need to resist ‘low hanging fruit’
and avoid the quick win approach. He suggests the procurement profession needs
to shape up and create a more ‘fruitful’ strategy to tackle supply chain issues.



                                                                                       Lucie Harrild              Pavan Athwal




Businesses need to reconsider the way in which they manage their
supply chain and ensure they are communicating with all who
may hold them accountable. So why is the procurement profession
not realising this opportunity to raise its own profile?
                                    Over the past 50 years, one third of the earth’s   strategy or an altruistic initiative. The answer
                                    species have become extinct, a further third       of course is both. This is not an ‘or’ thing,
                                    are set to follow if mankind does nothing to       it is an ‘and’ thing. They see their core
                                    halt the environmental degradation we see          customer base becoming more concerned
                                    today. Some professions, such as procurement,      about sustainability and see an opportunity
                                    also face extinction if they do not evolve. Sir    to take the right moral course and to satisfy
                                    Neville Simms, the Chairman of the Sustainable     their customers at the same time. Rather
                                    Procurement Task Force, defines sustainable        than sit and wait for the next Greenpeace
                                    procurement as ‘using procurement to support       campaign, leading businesses are grasping
                                    wider social, economic and environmental           the opportunity rather than mitigating
                                    objectives, in ways that offer real long-term      a risk. Further evidence of the commercial
                                    benefits’. So how high is a sustainable supply     opportunities presented by sustainability is
                                    chain on your business agenda? Is your             demonstrated by the recent announcement
                                    supply chain in fact a liability rather than an    of EDF as a ‘Sustainability Sponsor’ of the
                                    asset? Now, more than ever, is the time for        London Olympics.
                                    businesses to prioritise their impacts and
Shaun McCarthy                      actions, re-think their supply chains and begin
Director of Action Sustainability   work on a ‘fruitful’ strategy!
and Chair of Commission for a
Sustainable London 2012             I was a member of the Sustainable Procurement
                                    Task Force and a firm supporter of Sir Neville’s
                                    recommendations. In the Flexible Framework,
                                    we have a clear picture of what good
                                    sustainable procurement practice looks like.
                                    This was driven by good practice in business,
                                    including BAA who attained second place in
                                    the Business in the Community Index in 2006.
                                    At the time, good practice in business was
                                    based on a clear process to manage risk and
                                    for reputation risk driven by stakeholders to
                                    set the priorities. The Task Force published its
                                    findings a year ago and the substantial part of
                                    the work was finished 18 months ago. Leading
                                    businesses have already moved the agenda
                                    further. Marks & Spencer’s Plan A, for example,
                                    is primarily driven by opportunity, not risk.
                                    I had the privilege to share a conference
                                    platform with a senior M&S manager recently.
                                    He was challenged by a member of the
                                    audience to say if this was a marketing led
Directions Monthly July 2007                                                                                                                   Issue 14




❝
The economic muscle of the consumer purse is able
to fuel change. Firms must ask how fit is our supply
chain and how are we communicating this externally
and internally. But this is all obvious isn’t it? So why
❝
are businesses so slow to take it on board?




Where does this leave the Public Sector?            chain and how are we communicating this              We all know the managers who go for the
With £150bn to spend each year through              externally and internally. But this is all obvious   easy things to achieve, make a name for
the supply chain, this should be a major            isn’t it? So why are businesses so slow to take      themselves, get promoted and leave the hard
force for good. There are some great                it on board?                                         things to their successor. But it is never us is
examples; the Environment                                                                                it? It is always somebody else. Look in the
Agency is best practice, albeit                     Unfortunately the answer to the problem is           mirror, what do you see…?
a bit bureaucratic; DEFRA                             quite complex, and requires organisations
are running hard to catch                               to assess their individual impact before         If procurement fails to address the issue, the
up; the Prison Service                                   they are able to tackle it and it takes         profession will miss an opportunity to raise its
is showing vision with                                   time and effort to change.                      own profile. It seems everybody is looking for
a call for a ‘Zero Waste                                                                                 low hanging fruit, however the sweetest fruit
Mattress’, a product                                         Do you remember the old ‘three              is often at the top of the tree. Believe me, it’s
that does not exist today                                 envelopes’ story? It is about a manager        worth the climb. Business needs to think
but with huge potential                                 handing over his role to a successor.            about a more fruitful strategy. The ice caps
(hospitals, hotels, homes?).                          He tells him he has left three numbered            are melting now – we can’t wait for successive
Sadly this is the exception rather                  envelopes to open in sequence if things get          generations of envelope preparers!
than the rule. I was recently bemoaning a           tough. Sure enough, things get tough. The
large section of government to a trusted            first envelope contains the message ‘blame
public sector colleague by saying “they             me’ and the new manager pulls through. The
haven’t done anything, they have just written       next says ‘blame the staff I recruited’ and this
a position paper”. I was reminded by my             does the trick. The third says ‘prepare three
colleague that, in the public sector, they          envelopes’. The point of telling this story is to
consider they have done something if they           emphasise that change on this scale requires
have written a position paper. The complexity       vision, intellect and, above all, courage.
between policy and managing a massive



                                                    ❝
supply chain sometimes stifles creativity and
action. The central government response to
the Task Force was progress of a sort but weak
in many areas. The draft Local Government           The culture of ‘low hanging
and Health responses are much better. But
why does it take a year?                            fruit’ and ‘quick wins’ is too
                                                    ❝
                                                    commonplace.
I chair the Commission for a Sustainable
London 2012. The Olympics represent a major
opportunity to break new ground and set new
standards. The Commission will publish its
first report in the autumn but it is interesting
to note the Green Party Chair of the
Greater London Assembly, Darren Johnson,
congratulating the Olympic Delivery Authority
for their progress on sustainability, six months
after calling their efforts ‘Pathetic’. High
praise indeed from a traditionally critical area.

When we talk about sustainable procurement,
we are talking about the environment, wages,
working hours and the health and safety
conditions of businesses. The economic
muscle of the consumer purse is able to fuel
change. Firms must ask how fit is our supply
ABOUT US
SALTERBAXTER ADVISE
COMPANIES ON STRATEGY,
BRANDING, CORPORATE
COMMUNICATIONS AND DESIGN.

Our clients are extremely varied and include FTSE 100 companies; some
of the world’s most exclusive brands; independent, entrepreneurial
businesses; world leading educational establishments; law firms; private
equity firms and media companies.

We name companies, re-invent companies, and re-position companies.
We help companies communicate with shareholders and advise them on
how to address corporate responsibility. We launch, brand and re-brand.

A key area of our expertise is corporate reporting and we advise leading
UK and European organisations on strategy and design for their
financial and CR communications programmes. We currently work with
12 of the UK FTSE 100.

Our offer to clients is a balance of genuine expertise in reporting and
CR issues with a commitment to producing outstanding creative design.

This has been recognised with our work receiving numerous awards
including the ACCA award for innovation in sustainability reporting for
our work with O2.


Contact:
Lucie Harrild                      Pavan Athwal
lharrild@salterbaxter.com          pathwal@salterbaxter.com
Tel: +44 (0)20 7229 5720           Tel: +44 (0)20 7229 5720



Directions Monthly supplements our main Directions report. This report is published each
year and is now regarded as the UK’s most comprehensive analysis of the trends and
issues in CR communications. If you want a copy of the full Directions Annual Survey and
Report, call us on the number below or email directions@salterbaxter.com




                                                                                           This supplement is printed on Think Bright and is supplied
                                                                                           by Howard Smith. It is an FSC (Forest Stewardship Council)
202 Kensington Church Street
                                                                                           certified material and is 100% recyclable.
London W8 4DP                                                                              www.hspg.com

Tel +44 (0)20 7229 5720                                                                    Printed by CTD, an ISO 14001 certified and FSC accredited
Fax +44 (0)20 7229 5721                                                                    company. TT-COC-2142 ©1996 Forest Stewardship Council A.C
www.salterbaxter.com                                                                       www.ctdprinters.com

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Salterbaxter - Directions Supplement - Avoid the Low Hanging Fruit

  • 1. DIRECTIONS MONTHLY SUPPLEMENT JULY 07 TRENDS AND ISSUES IN THE WORLD OF CORPORATE REPORTING AVOIDING LOW HANGING FRUIT WHY TOUGH CHOICES ARE NEEDED IF COMPANIES WANT THEIR SUPPLY CHAIN STRATEGIES TO BE GENUINELY FRUITFUL
  • 2. Directions Monthly July 2007 Issue 14 Welcome to the July edition of Directions Monthly. The 2012 Olympics brings with it an opportunity to present the benefits sustainable procurement can bring – so we thought it was only right to give the supply chain management issue some much needed attention. We have invited Shaun McCarthy, Director of Action Sustainability and Chair of the Commission for a Sustainable London 2012, to give us an insight into why businesses need to resist ‘low hanging fruit’ and avoid the quick win approach. He suggests the procurement profession needs to shape up and create a more ‘fruitful’ strategy to tackle supply chain issues. Lucie Harrild Pavan Athwal Businesses need to reconsider the way in which they manage their supply chain and ensure they are communicating with all who may hold them accountable. So why is the procurement profession not realising this opportunity to raise its own profile? Over the past 50 years, one third of the earth’s strategy or an altruistic initiative. The answer species have become extinct, a further third of course is both. This is not an ‘or’ thing, are set to follow if mankind does nothing to it is an ‘and’ thing. They see their core halt the environmental degradation we see customer base becoming more concerned today. Some professions, such as procurement, about sustainability and see an opportunity also face extinction if they do not evolve. Sir to take the right moral course and to satisfy Neville Simms, the Chairman of the Sustainable their customers at the same time. Rather Procurement Task Force, defines sustainable than sit and wait for the next Greenpeace procurement as ‘using procurement to support campaign, leading businesses are grasping wider social, economic and environmental the opportunity rather than mitigating objectives, in ways that offer real long-term a risk. Further evidence of the commercial benefits’. So how high is a sustainable supply opportunities presented by sustainability is chain on your business agenda? Is your demonstrated by the recent announcement supply chain in fact a liability rather than an of EDF as a ‘Sustainability Sponsor’ of the asset? Now, more than ever, is the time for London Olympics. businesses to prioritise their impacts and Shaun McCarthy actions, re-think their supply chains and begin Director of Action Sustainability work on a ‘fruitful’ strategy! and Chair of Commission for a Sustainable London 2012 I was a member of the Sustainable Procurement Task Force and a firm supporter of Sir Neville’s recommendations. In the Flexible Framework, we have a clear picture of what good sustainable procurement practice looks like. This was driven by good practice in business, including BAA who attained second place in the Business in the Community Index in 2006. At the time, good practice in business was based on a clear process to manage risk and for reputation risk driven by stakeholders to set the priorities. The Task Force published its findings a year ago and the substantial part of the work was finished 18 months ago. Leading businesses have already moved the agenda further. Marks & Spencer’s Plan A, for example, is primarily driven by opportunity, not risk. I had the privilege to share a conference platform with a senior M&S manager recently. He was challenged by a member of the audience to say if this was a marketing led
  • 3. Directions Monthly July 2007 Issue 14 ❝ The economic muscle of the consumer purse is able to fuel change. Firms must ask how fit is our supply chain and how are we communicating this externally and internally. But this is all obvious isn’t it? So why ❝ are businesses so slow to take it on board? Where does this leave the Public Sector? chain and how are we communicating this We all know the managers who go for the With £150bn to spend each year through externally and internally. But this is all obvious easy things to achieve, make a name for the supply chain, this should be a major isn’t it? So why are businesses so slow to take themselves, get promoted and leave the hard force for good. There are some great it on board? things to their successor. But it is never us is examples; the Environment it? It is always somebody else. Look in the Agency is best practice, albeit Unfortunately the answer to the problem is mirror, what do you see…? a bit bureaucratic; DEFRA quite complex, and requires organisations are running hard to catch to assess their individual impact before If procurement fails to address the issue, the up; the Prison Service they are able to tackle it and it takes profession will miss an opportunity to raise its is showing vision with time and effort to change. own profile. It seems everybody is looking for a call for a ‘Zero Waste low hanging fruit, however the sweetest fruit Mattress’, a product Do you remember the old ‘three is often at the top of the tree. Believe me, it’s that does not exist today envelopes’ story? It is about a manager worth the climb. Business needs to think but with huge potential handing over his role to a successor. about a more fruitful strategy. The ice caps (hospitals, hotels, homes?). He tells him he has left three numbered are melting now – we can’t wait for successive Sadly this is the exception rather envelopes to open in sequence if things get generations of envelope preparers! than the rule. I was recently bemoaning a tough. Sure enough, things get tough. The large section of government to a trusted first envelope contains the message ‘blame public sector colleague by saying “they me’ and the new manager pulls through. The haven’t done anything, they have just written next says ‘blame the staff I recruited’ and this a position paper”. I was reminded by my does the trick. The third says ‘prepare three colleague that, in the public sector, they envelopes’. The point of telling this story is to consider they have done something if they emphasise that change on this scale requires have written a position paper. The complexity vision, intellect and, above all, courage. between policy and managing a massive ❝ supply chain sometimes stifles creativity and action. The central government response to the Task Force was progress of a sort but weak in many areas. The draft Local Government The culture of ‘low hanging and Health responses are much better. But why does it take a year? fruit’ and ‘quick wins’ is too ❝ commonplace. I chair the Commission for a Sustainable London 2012. The Olympics represent a major opportunity to break new ground and set new standards. The Commission will publish its first report in the autumn but it is interesting to note the Green Party Chair of the Greater London Assembly, Darren Johnson, congratulating the Olympic Delivery Authority for their progress on sustainability, six months after calling their efforts ‘Pathetic’. High praise indeed from a traditionally critical area. When we talk about sustainable procurement, we are talking about the environment, wages, working hours and the health and safety conditions of businesses. The economic muscle of the consumer purse is able to fuel change. Firms must ask how fit is our supply
  • 4. ABOUT US SALTERBAXTER ADVISE COMPANIES ON STRATEGY, BRANDING, CORPORATE COMMUNICATIONS AND DESIGN. Our clients are extremely varied and include FTSE 100 companies; some of the world’s most exclusive brands; independent, entrepreneurial businesses; world leading educational establishments; law firms; private equity firms and media companies. We name companies, re-invent companies, and re-position companies. We help companies communicate with shareholders and advise them on how to address corporate responsibility. We launch, brand and re-brand. A key area of our expertise is corporate reporting and we advise leading UK and European organisations on strategy and design for their financial and CR communications programmes. We currently work with 12 of the UK FTSE 100. Our offer to clients is a balance of genuine expertise in reporting and CR issues with a commitment to producing outstanding creative design. This has been recognised with our work receiving numerous awards including the ACCA award for innovation in sustainability reporting for our work with O2. Contact: Lucie Harrild Pavan Athwal lharrild@salterbaxter.com pathwal@salterbaxter.com Tel: +44 (0)20 7229 5720 Tel: +44 (0)20 7229 5720 Directions Monthly supplements our main Directions report. This report is published each year and is now regarded as the UK’s most comprehensive analysis of the trends and issues in CR communications. If you want a copy of the full Directions Annual Survey and Report, call us on the number below or email directions@salterbaxter.com This supplement is printed on Think Bright and is supplied by Howard Smith. It is an FSC (Forest Stewardship Council) 202 Kensington Church Street certified material and is 100% recyclable. London W8 4DP www.hspg.com Tel +44 (0)20 7229 5720 Printed by CTD, an ISO 14001 certified and FSC accredited Fax +44 (0)20 7229 5721 company. TT-COC-2142 ©1996 Forest Stewardship Council A.C www.salterbaxter.com www.ctdprinters.com