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FASCINATE:
    Your 7 triggers to Persuasion and Captivation


                CONTENTS
PREFACE: Witchcraft, Green Peas, and Sigmund Freud

INTRODUCTION: What Is “Fascination,” Exactly?




PART 1: Fascinate or Fail
The Big O:
Speaking of Fascination, Let’s Start With Sex, Shall We?

Cocktail lounges and the canoodling tango • The mental disorder
known as infatuation • Orgasm • When fascination turns into
obsession • The scale of intensity • Fetishes • Measuring elbows in
a singles bar • Your MHCs • Tipping the stripper



Your Fascinating Face:
Why We Were Born Knowing Exactly How to Persuade

Amazon jungle to Amazon.com • A baby’s first party trick • The
boy who couldn’t see his mother’s face • Mona Lisa is 83 percent
happy • Why do humans smile? • Girls fall for the funny guy • The
perfect comedic face

Fascination and the Media: Trends Driving the
Need For a New Form of Persuasion

The amnesiac and the maze • Papyrus print ads • Trends driving
distraction • Rise of the ADD world • Goldfish and nine seconds
• Paying attention vs. earning attention • Shutting out messages •
The Fascination Economy

Gold Hallmarks of a Fascinating Message:
How Do You Evaluate Whether Something Is Fascinating

Some ideas take off, but most fizzle • Esperanto death sentence •
Gold hallmarks of a fascinating message • Provoking reactions •
Creating advocates • Cultural shorthand • Inciting conversation •
Forcing competitors to realign • Social revolutions • Hype • Nam-
ing your baby with Google • A man named David Scott

How Fascinating are You?
The “F Score” Personality Test

The Most Fascinating Person in the Room • The F Score • High-
Scoring Personalities • More Fascinating Isn’t Always Better •
Fascination vs. Likability or Respect • Famous High-Scorers •
Ultra-Scoring Personalities • Low-Scoring Personalities • Not
Fascinating Yet? Don’t Panic
PART 2: The Seven Fascination Triggers
    LUST: Why We’re Seduced by the Anticipation of Pleasure

    Marilyn Monroe’s wet voice • Craving • “But I want it!” • In-
    creasing desire for boring brands • Stop thinking, start feeling •
    Testosterone-drenched saliva • Body odor and vomit • Make the
    ordinary more emotional • Use all five senses • Govida’s Cholixir •
    Tease and flirt • The Monkey and the Grape



    MYSTIQUE:
    Why We’re Intrigued by Unanswered Questions

    Jägermeister: the most popular drink nobody likes • Sparking
    curiosity • The lure of celebrity deaths • Withholding critical
    information • Championship poker, where a single glance can cost
    millions • Mythology • Pop Rocks, bull testicles, and the number
    33 • Stories, not facts • Coca-Cola’s secret ingredient • What’s be-
    hind the velvet rope? • The kitchen inside the kitchen • Buzzkills

    ALARM:
    Why We Take Action at the Threat of Negative Consequences

    Luke Sullivan’s epiphany • Roller coasters, roulette wheels •
    Defining consequences • Creating deadlines • Ginzu Knives and
    exclamation points • Why we procrastinate • How to increase
    danger • The suicide that failed • Not the crisis most likely, but
    the one most feared • Blood on the shoes • Distress steers posi-
    tive action • Tap Project


    PRESTIGE:
    Why We Fixate on Symbols of Rank and Respect

    Tulip hysteria • Emblems • Blue bake-off ribbons and pink Mary
    Kay Cadillacs • Setting new standards • Throwing down the vodka
    gauntlet • Harry Winston and the cursed Hope Diamond • Limit-
    ing availability • Zip codes • Earning It • A prestigious black piece
    of cloth

    POWER:
    Why We Focus on the People and Things That Control Us

    The gold medal that cost too much • Spectrum of power • Domi-
    nation • Sushi dictators • Provoking inferiority complexes • The
    alpha stance • Celebrity monkey paparazzi • Controlling the
    environment • The most fascinating organization in the world? •
    Reward and punishment • Potent, or impotent

    VICE: Why We’re Tempted by “Forbidden Fruit”

    Prohibition, Rockefeller, and Al Capone • Everyday guilty plea-
    sures • Taboos • Bad girls • Controversy in Leaves of Grass and
    Where’s Waldo • Michael Phelps and the bong • When to lead
    others astray • Defined absolutes • The white box experiment •
    DARE and “Just Say Maybe” • How to overcome vice • Give a
    wink • How and why traditional companies should apply vice

    TRUST: Why We’re Loyal to Reliable Options

    It’s a Wonderful Life • Familiarity • The exposure effect • McNug-
    gets, milk, and golden arches • Repeating and retelling • Hitler
    and the “Big Lie” • Authenticity • Villains, heroes, and your per-
    sonal reputation • The Tiffany & Co. silver bracelet • Rebuilding
    or accelerating trust • How to “unfascinate” an unhealthy message
    • The Edible Schoolyard • Trust for beginners
PART 3: The Fascination Plan of Attack

    How to Make Your Own Messages More Fascinating

    Ideas kept under lock and key • Three stages • Workshop pro-
    gram overview

    Stage 1: Evaluation: How Fascinating Are
             Your Company and Message?

    Are you reaching the gold hallmarks of a fascinating message?
    • Identifying your primary trigger • Your brand’s chemistry set •
    Who’s getting it right (or not) • Spiderman and Superman

    Stage 2: Development: Create and
             Heighten Fascination

    Fascination badges • Bell curves • The fringe • Incorporating
    new triggers • What if? • Prestige and the t-shirt • Judging a
    book by its triggers


    Stage 3: Execution: Bringing Your
             Fascination to Life

    Building internal support for your plan • Measure, research,
    reevaluate • Tracking your progress • Removing barriers to
    fascination • Still fascination resistant? Read on.




    Appendix: The Kelton Fascination Study

    How much is fascination worth? • Help your audience feel
    fascinated, and fascinating • Fascination in the workplace •
    In decision making • In personal relationships • What we
    seek in life: relationships, trust, and fascination

    Author’s Note

    Fascination At-A-Glance

    Index

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FASCINATE: A sneak peek of the content

  • 1. FASCINATE: Your 7 triggers to Persuasion and Captivation CONTENTS PREFACE: Witchcraft, Green Peas, and Sigmund Freud INTRODUCTION: What Is “Fascination,” Exactly? PART 1: Fascinate or Fail The Big O: Speaking of Fascination, Let’s Start With Sex, Shall We? Cocktail lounges and the canoodling tango • The mental disorder known as infatuation • Orgasm • When fascination turns into obsession • The scale of intensity • Fetishes • Measuring elbows in a singles bar • Your MHCs • Tipping the stripper Your Fascinating Face: Why We Were Born Knowing Exactly How to Persuade Amazon jungle to Amazon.com • A baby’s first party trick • The boy who couldn’t see his mother’s face • Mona Lisa is 83 percent happy • Why do humans smile? • Girls fall for the funny guy • The perfect comedic face Fascination and the Media: Trends Driving the Need For a New Form of Persuasion The amnesiac and the maze • Papyrus print ads • Trends driving distraction • Rise of the ADD world • Goldfish and nine seconds • Paying attention vs. earning attention • Shutting out messages • The Fascination Economy Gold Hallmarks of a Fascinating Message: How Do You Evaluate Whether Something Is Fascinating Some ideas take off, but most fizzle • Esperanto death sentence • Gold hallmarks of a fascinating message • Provoking reactions • Creating advocates • Cultural shorthand • Inciting conversation • Forcing competitors to realign • Social revolutions • Hype • Nam- ing your baby with Google • A man named David Scott How Fascinating are You? The “F Score” Personality Test The Most Fascinating Person in the Room • The F Score • High- Scoring Personalities • More Fascinating Isn’t Always Better • Fascination vs. Likability or Respect • Famous High-Scorers • Ultra-Scoring Personalities • Low-Scoring Personalities • Not Fascinating Yet? Don’t Panic
  • 2. PART 2: The Seven Fascination Triggers LUST: Why We’re Seduced by the Anticipation of Pleasure Marilyn Monroe’s wet voice • Craving • “But I want it!” • In- creasing desire for boring brands • Stop thinking, start feeling • Testosterone-drenched saliva • Body odor and vomit • Make the ordinary more emotional • Use all five senses • Govida’s Cholixir • Tease and flirt • The Monkey and the Grape MYSTIQUE: Why We’re Intrigued by Unanswered Questions Jägermeister: the most popular drink nobody likes • Sparking curiosity • The lure of celebrity deaths • Withholding critical information • Championship poker, where a single glance can cost millions • Mythology • Pop Rocks, bull testicles, and the number 33 • Stories, not facts • Coca-Cola’s secret ingredient • What’s be- hind the velvet rope? • The kitchen inside the kitchen • Buzzkills ALARM: Why We Take Action at the Threat of Negative Consequences Luke Sullivan’s epiphany • Roller coasters, roulette wheels • Defining consequences • Creating deadlines • Ginzu Knives and exclamation points • Why we procrastinate • How to increase danger • The suicide that failed • Not the crisis most likely, but the one most feared • Blood on the shoes • Distress steers posi- tive action • Tap Project PRESTIGE: Why We Fixate on Symbols of Rank and Respect Tulip hysteria • Emblems • Blue bake-off ribbons and pink Mary Kay Cadillacs • Setting new standards • Throwing down the vodka gauntlet • Harry Winston and the cursed Hope Diamond • Limit- ing availability • Zip codes • Earning It • A prestigious black piece of cloth POWER: Why We Focus on the People and Things That Control Us The gold medal that cost too much • Spectrum of power • Domi- nation • Sushi dictators • Provoking inferiority complexes • The alpha stance • Celebrity monkey paparazzi • Controlling the environment • The most fascinating organization in the world? • Reward and punishment • Potent, or impotent VICE: Why We’re Tempted by “Forbidden Fruit” Prohibition, Rockefeller, and Al Capone • Everyday guilty plea- sures • Taboos • Bad girls • Controversy in Leaves of Grass and Where’s Waldo • Michael Phelps and the bong • When to lead others astray • Defined absolutes • The white box experiment • DARE and “Just Say Maybe” • How to overcome vice • Give a wink • How and why traditional companies should apply vice TRUST: Why We’re Loyal to Reliable Options It’s a Wonderful Life • Familiarity • The exposure effect • McNug- gets, milk, and golden arches • Repeating and retelling • Hitler and the “Big Lie” • Authenticity • Villains, heroes, and your per- sonal reputation • The Tiffany & Co. silver bracelet • Rebuilding or accelerating trust • How to “unfascinate” an unhealthy message • The Edible Schoolyard • Trust for beginners
  • 3. PART 3: The Fascination Plan of Attack How to Make Your Own Messages More Fascinating Ideas kept under lock and key • Three stages • Workshop pro- gram overview Stage 1: Evaluation: How Fascinating Are Your Company and Message? Are you reaching the gold hallmarks of a fascinating message? • Identifying your primary trigger • Your brand’s chemistry set • Who’s getting it right (or not) • Spiderman and Superman Stage 2: Development: Create and Heighten Fascination Fascination badges • Bell curves • The fringe • Incorporating new triggers • What if? • Prestige and the t-shirt • Judging a book by its triggers Stage 3: Execution: Bringing Your Fascination to Life Building internal support for your plan • Measure, research, reevaluate • Tracking your progress • Removing barriers to fascination • Still fascination resistant? Read on. Appendix: The Kelton Fascination Study How much is fascination worth? • Help your audience feel fascinated, and fascinating • Fascination in the workplace • In decision making • In personal relationships • What we seek in life: relationships, trust, and fascination Author’s Note Fascination At-A-Glance Index