The process by which a job vacancy
is identified and potential employees are notified.
The nature of the recruitment process
is regulated and subject
to employment law.
Main forms of recruitment through advertising in
newspapers, magazines, trade papers and internal
Job description – outline of the role
of the job holder.
Person specification – outline
of the skills and qualities required
of the post holder.
Applicants may demonstrate their suitability through
application form, letter or curriculum vitae (CV)
The process of assessing candidates and appointing a post holder.
Applicants short listed – most suitable candidates selected.
Selection process – varies according to organisation:
Interview – most common method.
Psychometric testing – assessing the personality of the
applicants – will they fit in?
Aptitude testing – assessing the skills
In-tray exercise – activity based around what the applicant will be
doing, e.g. writing a letter to a disgruntled customer.
Presentation – looking for different skills
as well as the ideas of the candidate.
10. Employment Legislation
aspect of the HRM role
of areas for attention
dds to the cost of the
Even in a small business, the legislation
relating to employees is important –
chemicals used in a hairdressing salon for
example have to be carefully stored and
handled to protect employees.
of employment legislation:
Disability is no longer an issue for employers
to ignore, they must take reasonable steps
to accommodate and recruit disabled workers.
Firms cannot just ‘sack’ workers
Wide range of procedures and steps
in dealing with workplace conflict
1. Informal meetings.
2. Formal meetings.
3. Verbal warnings.
4. Written warnings.
5. Grievance procedures.
6. Working with external agencies.
21. Trade Unions
Importance of building relationships with employee
Role of Trade Unions has changed.
Importance of consultation and negotiation and
with trade unions.
Contributes to smooth change management and
1. How to value the workers contribution
2. Difficulty in measuring some types of output – especially
in the service industry
Meant to be non-judgmental.
Involves the worker and a nominated appraiser.
Agreeing strengths, weaknesses and ways forward
to help both employee and organisation.