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MILLENNIALS
By: Jessica Bybee-Dziedzic
MARKETING TO
FIRST, LET’S HAVE A LITTLE FUN!
#FFEA2016
PRINT-AT-HOME TICKETS
ADVANCE TICKETS
SCANNING PRE-SOLD TICKETS
OR SELL AT THE GATE
ABOUT ME
WE’LL SEND THE SLIDES IF YOU LEAVE
YOUR BUSINESS CARD!
BIG REVEAL…
I’M NOT QUITE A MILLENNIAL.
Est. 1982~2004
I CAN DO A LOT AT ONCE…
18 HOURS A DAY
Millennials spend about
consuming this media.
2 hours
12:00pm-2:00pm
3 hours
1:00pm-4:00pm
3 hours
1:00pm-4:00pm
5 hours
12:00pm-5:00pm
I SNAPCHAT.
I TAKE SELFIES.
I DON’T HAVE A SELFIE STICK.
LET’S SEE THIS GENERATION ON GOOGLE
• IMAGE SEARCH: MILLENNIAL
IN THEIR SHOES…
To be a millennial is to constantly hear about how awful your generation is.
And to feel the need to agree, kind of politely.
Because you want that person to like you.
GUESS WHAT
I’m a Gen X-er and we were defined as the “SLACKER GENERATION”
THOUGHTS ABOUT MILLENNIALS
ALL MILLENNIALS ARE LAZY
MILLENNIALS AT WORK
• Want to do something that is challenging
• Many millennials don’t think their skills are utilized
• Want to work for a purpose/cause
• 6 in 10 millennials said a cause is the reason they choose their job
• Want to contribute to the greater good
UNINTERESTED
Without these challenges, millennials often appear
MILLENNIALS ARE POOR
“Millennials were promised that if they followed the American
prescription for success,starting with a college degree, they’d be on a
track to profitable careers and respected roles in American society.”
-www.medium.com
UNEMPLOYMENT RATE
They graduated college They started grad school.

AVERAGE STUDENT LOAN DEBT
STUDENT LOAN INTEREST RATES
MILLENNIALS ARE KNOW IT ALLS
TECH BOOM
• Heavy researchers—want to look something up and prove the truth
• Natural skeptics—like to find it out ourselves, because we usually can
in seconds (even on the go from our phone)
• Most educated generation– formally and with current resources
MILLENNIAL MARKETING
• AUTHENTIC
• MOBILE
• EXPERIENCE BASED
1
FOCUS ON
AUTHENTICITY
OUTBOUND MARKETING IS OUT
• Each person absorbs around 2000 outbound marketingmessages per
day. What’s our response?
• Creative ways to block: caller ID, spam filtering, TiVo/DVR, satellite
radio, NetFlix, Spotify, etc.
• Millennials are most likely to follow these trends
MILLENNIALS CUTTING THE CORD
OCTOBER 2015
INBOUND MARKETING IS IN
Millennials are most loyal to businesses that improve their customers’
lives with informative content.
• “How to” information, especially with video
• Industry buff-thought & leadership expertise
• Often times through non-traditional media channels
MAC COSMETICS
TACO BELL
• Started millennial “Word of the Day” campaign, to speak
millennials language
• IDEA: People ages 18 to 34 will perk up when hearing or reading
words that could have come from the mouths of their peers, as these
messages warrant comfortand trust.
ON FLEEK
ON FLEEK
On Fleek (fleeeek)
-Being Fresh. On point. Cool.Savy.
SNAPCHAT QUIZ
-Uses millennial fave Snapchat
-Interactive
-User-generated content
TACO BELL
LIVE MAS
RODEO ROCKSTAR
RODEO ROCKSTAR
 User-generated content
 Inclusion of video
 Involve young people
2
FOCUS ON
MOBILE
The Old Days
The Late 90’s
Today
85% of millennials
OWN A SMARTPHONE
MOBILE USAGE
DESKTOP=MOBILE
GOOGLE LOVES MOBILE
HOW MILLENNIALS COMMUNICATE
LIKE INSTAGRAM PHOTO
SNAPCHAT
TEXT
PHONE CALL
EMAIL
INSTAGRAM ADS
New way to advertise to millennials
• Uses Facebook ad targeting-you’re already starting!
• Huge reach to the millennial market
• Only way to add a link is through a paid ad
CONNECTING ACCOUNTS
CHOOSE YOUR OBJECTIVE
SELECT INSTAGRAM
WHAT TO POST
• Behind-the-scenes shots & videos
• Repost shots from fans
• Timely posts
• Funny posts
• Contests & giveaways
TEXT MESSAGE MARKETING
98%
Text messages opened
in the first 5 minutes
TEXT MESSAGE MARKETING
• Last minute announcements
• Parking
• Tickets still left!
• Coupons at vendor stands
• Great way to engage a younger audience
WHY TEXT WORKS
OFFER MOBILE
BOGO tickets,
CLICK HERE!
www.bit.ly/834
County Fair
SNAPCHAT
WHAT IS SNAPCHAT?
• Photo messages that automatically delete
themselves after 24 hours
• Businesses create “stories” which are streams
of photos and videos that play in a continuous
stream for 24 hours
FIND FRIENDS
• Publish your snap code on website and on other social so people can
find you
FIND FRIENDS
• Also post sample snaps on other social media
so followers have a reason to follow you
• Get their attention
• Entice your Instagram & Twitter followers with
something unique and creative
IDEAS FOR SNAPCHAT
• Post snaps to my “story” so everyone following you sees
• Live for 24 hours
• Show people new event features
• Send out behind-the-scenes photos and videos
• People can post a Snap of themselves at your event and send to you for a deal
• Snapchat them back with a coupon
TIPS FOR SNAPCHAT
• Don’t make your snaps too long
• The second that someone is bored on Snapchat, your whole
story is gone with a simple swipe.
• Keep your Snapchat followers engaged with fun and
interesting snaps: Doodle on the image, add an emoji,
have fun with it, and only post it for 4-6 seconds
TIPS FOR SNAPCHAT
• Don’t post all your snaps at once
• Unlike other social networks, there is no“best” time
to post.
• Post regularly to keep your content near the top of
the story feed
• Incorporate humor and current lingo
USE VERTICAL VIDEO
• Big brands, like AT&T & NBC have noticed an 80% increase in ad
completion when videos are vertical
• Snapchat users watch 10 Billion videos daily – mostly vertical
• YouTube recently updated its interface to allow forfull-screen play
of vertical videos
SNAPCHAT GEOFILTER
SNAPCHAT GEOFILTER
SPEAK MILLENNIAL WITH EMOJIS!
EMOJI=PICTURE LETTER
OXFORD DICTIONARY’S
WORD OF THE YEAR FOR 2015
EMOJI MARKETING
They say a picture is worth a thousand words– and emoji are just the
next evolution of communicating!
• Emotion is more effective than textby a factor of 2 to 1
• Include in social media marketing
• Big brands are already in!
LOOK FOR AN EMOJI CONNECTION
• Use emojis that relate to your brand
• This was retweeted over 150k times!
• International,
multi-cultural
• Symbols are a
universal language
• Personal expression of feelings
BE CURRENT
• Stay in touch with hot trends
• Subscribe to online marketing newsletters
• Try to be an early adopter
WHO KNOWS WHAT I’M GOING TO
TALK ABOUT NEXT?
POKEMON GO
POKEMON GO
• Launched earlier this month
• Broke the record for the highest number of downloads during launch
week on the App Store
• Last week you could add locations
• This week no longer available
• Expect sponsored locations to be coming soon
POKEMON GO
• Search to find out if you have a PokeStop near you
• Promote on social media
• Advertise with boosted posts
• Throw down a “Lure”
EXAMPLE
• Emoji Marketing
• Timely
• On Instagram
• Catchy Hashtag
• Millennial Lingo – “all the feels”
ECOMMERCE ON THE GO
CHANGE OF PACE
Remember shopping with a Sears Catalog and MAILING OFF for your items!!
19971897 NOW
GET WHAT YOU WANT…
…IN 2 HOURS.
IS THIS THE FUTURE?
BUY BUTTONS EVERYWHERE
MOBILE ECOMMERCE
MOBILE ECOMMERCE
MILLENNIALS WANT DISCOUNTS
3
FOCUS ON
EXPERIENCE
POWER OF POSTING
• For millennials, posting about a cool experience is often cooler than
the cool experience itself!
• What will your event look like on social media?
AUSTIN CITY LIMITS
THE LINE
ON GOOGLE
ON SOCIAL
MY FRIENDS
VIDEO
TO MILLENNIALS
IS OFTEN THE MOST AUTHENTIC WAY TO DOCUMENT AN EXPERIENCE
PICS OR IT DIDN’T HAPPEN
VIDEO OR IT DIDN’T HAPPEN
300 HOURS A MINUTE
USERS ARE ADDING
OF VIDEO CONTENT ON YOUTUBE
MOST IS MILLENNIAL
VIDEO MARKETING TO MILLENNIALS
• Include tasteful, intelligent humor—GEICO, Nationwide, etc.
• “Human” stories,things that seem real…or things that are
actually real!—Millennials on your fairgrounds
• Add your videos where millennials are—Snapchat, Instagram,
YouTube
FACEBOOK LIVE
TIPS FOR FACEBOOK LIVE
1. Promote your broadcast with a post
2. Start with a warm smile and a few inviting welcome sentences
3. End with a call to action
4. Advertise/Boost your videos just like your other posts
MAKE MILLENNIALS SPECIAL
TAKE ADVANTAGE OF PICS/VIDEO OR IT DIDN’T HAPPEN! 
VIP EXPERIENCE
• Backstage tours
• Exclusive meet & greets
• Pre-event sneak peeks
• Private clubs/restrooms
VIP SEATING/BOX SEATS
USE AS GIVEAWAYS/OFFER CHEAP
NOT ALL ABOUT THE $$$
POWER OF POSTING
REMEMBER THE
WHY MILLENNIALS?
(except for maybe selfie sticks)
AND WHAT IS THERE NOT TO
HOW MANY LIKES DO YOU HAVE?
THANK YOU!
Jessica Bybee-Dziedzic
jessica@saffire.com
www.saffire.com

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