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10 Things to Know Before Hiring a
   Background Screening Firm




              Select speakers or Phone
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Who is Mike McCarty?
             CEO SHS
             Metro Nashville PD
             Domestic Violence Division
             Breaking the Cycle
             eReferenceCheck
So Why Are We Here?
               Quality background checks keep
                unsuitables out of workplace
               Selecting the correct firm critical
               No regulation on who can start a
                screening firm
               Need to do due diligence
               Must ask the following 10
                questions
#1 How Do You Define a
Comprehensive Background Check
                No standard definition of
                 background check
                Background screening has
                 historically delivered a low
                 quality product
                Best Practice must contain:
                    SSN Verification
                    National Criminal Database
                    National Sex Offender
                    County Criminal Search(es)
#2 Is the National Background Check Instant?
                    If Yes, not a comprehensive
                     background check
                    No database (state, national, FBI) is
                     complete
                    Half of states only supply DOC and
                     SOR records
                    Some states have data from some
                     counties
                    Handful of states have Administrative
                     Office of Courts
                    Databases are tools not programs
#3 What is the Cost of Your
Background Checks?
                   Cannot be done for $10
                   $10 can only be an instant search
                   Instant database searches are not
                    FCRA compliant
                   FCRA requires
                       Up-to-date information
                       Records verified with courts
                   If screening firm suggests this
                    search they are placing profit
                    above safety
#4 How Far Back Do Searches Go?
                  Background screening
                   industry adheres to 7 year
                   rule
                  No legal basis
                  FCRA restricts non-
                   convictions to 7yrs
                  Unless salary exceeds $75K
                  Handful of states restrict
                   reporting of criminal records
                  SHS goes back as far as
                   possible
#5 How Do You Handle Alias/ AKA’s?
                 Industry searches only name
                  provide
                 AKA/Alias not searched; or
                 Charged as additional
                  searches
                 SHS packages include
                  ALIAS/AKA’s
#6 How is Database Configured?
                 Name & DOB
                 Many states do NOT
                  provide full DOB’s
                 If configured with full
                  DOB nulls or voids data
                  from those states
                 SHS database search:
                     1st with name and DOB
                     2nd name and void DOB
#7 How Do You Screen Your Employees
Handling Our Sensitive Data?
                 Not unusual for industry to apply
                  same low standards to their applicants
              SHS Process
               Detailed application

               Interview with CEO & Managers

               Extensive background check
                     Reference checks
                     Criminal checks
                     Employment verifications
                     Employment credit reports
                     Civil records
                     Motor vehicle
#8 How Do You Handle Our Sensitive
Data Including SSN’s?
                  Maintain on-going
                   certification of online
                   system
                      CyberTrust
                      SAS 70
                      SASE 16
                  SHS is SASE 16 Certified
                   & PCI Compliant
#9 Do You Assist With Legal Compliance?
                  Background Screening Firms
                   are CRA’s under federal law
                  Clients are required to abide
                   by FCRA:
                      Disclosure/Authorization
                      Pre-Adverse Action
                      Adverse Action
                  SHS provides forms, training,
                   ongoing webinars and client
                   service reps to assist
#10 Who Answers Our Questions When
They Come Up?
                 Questions normal part of
                  background screening
                 Many large firms use automated
                  systems/ online FAQ’s/slow &
                  frustrating
                SHS
                 Client Service Rep

                 We answer the phone

                 We answer emails

                 Twitter

                 We have cutting edge
                  technology & old school service
ISP Limited Criminal History
                  WTHR 13 & Indy Star
                   Expose 2004
                      2 of 10 sex offenders found
                      Counties not submitting
                       criminal records
                  State removed this as an
                   option for schools in 2009
                  Applicant called last week
                   to complain- ISP search
                   clear but we returned
                   multiple records
Questions?
Contact:
                Mike McCarty
                888-215-8296
     mike.mccarty@safehiringsolutions.com

   Sign up for blog: info.safehiringsolutions.com

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IRHA & Safe Hiring Solutions Partnership

  • 1. 10 Things to Know Before Hiring a Background Screening Firm Select speakers or Phone on Webinar tab The Webinar will begin shortly.
  • 2. Who is Mike McCarty?  CEO SHS  Metro Nashville PD  Domestic Violence Division  Breaking the Cycle  eReferenceCheck
  • 3. So Why Are We Here?  Quality background checks keep unsuitables out of workplace  Selecting the correct firm critical  No regulation on who can start a screening firm  Need to do due diligence  Must ask the following 10 questions
  • 4. #1 How Do You Define a Comprehensive Background Check  No standard definition of background check  Background screening has historically delivered a low quality product  Best Practice must contain:  SSN Verification  National Criminal Database  National Sex Offender  County Criminal Search(es)
  • 5. #2 Is the National Background Check Instant?  If Yes, not a comprehensive background check  No database (state, national, FBI) is complete  Half of states only supply DOC and SOR records  Some states have data from some counties  Handful of states have Administrative Office of Courts  Databases are tools not programs
  • 6. #3 What is the Cost of Your Background Checks?  Cannot be done for $10  $10 can only be an instant search  Instant database searches are not FCRA compliant  FCRA requires  Up-to-date information  Records verified with courts  If screening firm suggests this search they are placing profit above safety
  • 7. #4 How Far Back Do Searches Go?  Background screening industry adheres to 7 year rule  No legal basis  FCRA restricts non- convictions to 7yrs  Unless salary exceeds $75K  Handful of states restrict reporting of criminal records  SHS goes back as far as possible
  • 8. #5 How Do You Handle Alias/ AKA’s?  Industry searches only name provide  AKA/Alias not searched; or  Charged as additional searches  SHS packages include ALIAS/AKA’s
  • 9. #6 How is Database Configured?  Name & DOB  Many states do NOT provide full DOB’s  If configured with full DOB nulls or voids data from those states  SHS database search:  1st with name and DOB  2nd name and void DOB
  • 10. #7 How Do You Screen Your Employees Handling Our Sensitive Data?  Not unusual for industry to apply same low standards to their applicants SHS Process  Detailed application  Interview with CEO & Managers  Extensive background check  Reference checks  Criminal checks  Employment verifications  Employment credit reports  Civil records  Motor vehicle
  • 11. #8 How Do You Handle Our Sensitive Data Including SSN’s?  Maintain on-going certification of online system  CyberTrust  SAS 70  SASE 16  SHS is SASE 16 Certified & PCI Compliant
  • 12. #9 Do You Assist With Legal Compliance?  Background Screening Firms are CRA’s under federal law  Clients are required to abide by FCRA:  Disclosure/Authorization  Pre-Adverse Action  Adverse Action  SHS provides forms, training, ongoing webinars and client service reps to assist
  • 13. #10 Who Answers Our Questions When They Come Up?  Questions normal part of background screening  Many large firms use automated systems/ online FAQ’s/slow & frustrating SHS  Client Service Rep  We answer the phone  We answer emails  Twitter  We have cutting edge technology & old school service
  • 14. ISP Limited Criminal History  WTHR 13 & Indy Star Expose 2004  2 of 10 sex offenders found  Counties not submitting criminal records  State removed this as an option for schools in 2009  Applicant called last week to complain- ISP search clear but we returned multiple records
  • 15. Questions? Contact: Mike McCarty 888-215-8296 mike.mccarty@safehiringsolutions.com  Sign up for blog: info.safehiringsolutions.com