Want to give important information, advice and guidance to your service users/employees professionally? Want to improve your information, advice and guidance practices? The IAG (information, advice and guidance) Level 3 qualification will help you to demonstrate that you have the skills to succeed in a range of careers in advice and guidance with these qualifications be that in schools, adult education centres, community work etc. You can train at one of our centres local to the Birmingham (UK) area. If you would like more information please call: 0121 707 0550 or e-mail: info@pathwaygroup.co.uk

1. Pathway Professional
moving forward together
Level 3 - IAG
Information Advice
& Guidance
NVQ Diploma in Advice and Guidance
Demonstrate that you have the skills to succeed in a range of careers in advice and guidance with
these City & Guilds qualifications.
What are the qualifications about?
These qualifications are for those working with clients in organisations providing advice and
guidance services, on a professional or voluntary basis. The course will help you to confirm the skills
you currently have as well as fill in any gaps of skills or knowledge.
Please refer to the FAQ section for funding updates.
Who are they for?
They are for anyone aged over 16 (Level 3) or 18 (Level 4) providing advice and guidance in a
professional or voluntary role. You could be working in careers guidance, for a trade union, in
a school, in housing, human resources or in health and social care.
This qualification comprises mandatory and optional
units including:
• Support clients to make use of the advice and guidance service
• Interact using a range of media
• Develop personal performance through delivering customer service
• Liaise with other services
• Provide and maintain information materials
• Negotiate on behalf of advice and guidance clients
Course Duration
6 months - 2 years. This course
duration is dependent on the learner.
Cost
£1,250 plus VAT
Call our Central Team on
0121 707 0550