Employability & Personal Development: Building Working Relationships with Colleagues teaches all about working with others and working in a team and how to communicate effectively with others. If you would like any more information about training and pre-employment training that we offer at Pathway Group please call us on: 0121 707 0550 or e-mail:info@pathwaygroup.co.uk

1. Employability &
Personal Development
Building Working Relationships with Colleagues

2.  To identify the different types of
people you will need to interact
positively with at work.
 To understand why is it important
to get on well with each type of
colleague.
 To understand why it is important
to use appropriate language & tone
when communicating with your
colleagues & employer/Manager?
Aims & Objectives

3.  Verbal
 Listening
 Questioning
 Eye Contact
 Tone of Voice
 Body Language
 Telephone
 Via E-mail
 Written
Effective Communication

4. Interact in a positive & constructive
manner with a range of colleagues in
the workplace:
 By understanding why it is
important to get on well with
colleagues.
 Being able to work positively with
employers and/or Managers.
 Being able to work positively with
peers in the workplace.
How To Do It

5. Some of the other things you might need
to take into account:
 Contributing ideas and opinions in an
acceptable way.
 Carrying out tasks in line with the
expectations of your peers/employer.
 Seeking & accepting help, guidance &
feedback when appropriate.
How To Do It

6.  A history of mistrust or stereotyping.
 Blaming the other party for a difficult
relationship.
 Focusing on the task & excluding the
feelings and needs of others.
 Unclear objectives, roles & expectations
of each other.
 Past Acquaintance
What Can Get In The Way?

7. How To Overcome This
 Open
 Positive
 Friendly
 ‘Clearing’ Discussion
(Talk with the person in question & a
mediator, about the issues that you have
faced in the past so you can have a fresh
start.)

8. For more Information,
Advice & Guidance
or to contact us about Traineeships or Apprenticeships
Call: 0121 707 0550
E-mail: info@pathwaygroup.co.uk