TaxJar is and always has been a 100% remote company. Their People Leaders, Elaine Page and Darcy Boles share a convincing argument on why remote work works, and some tips to convince you that you may never actually want to go back to office life.
The Case For Staying Remote After All This with TaxJar
1. BRIDGING THE GAP
The Case of Staying Remote After All of This
Elaine Page
VP of People Experience
TaxJar
Darcy Boles
Director of Culture & Innovation
TaxJar
4. “Sales tax is not our specialty, and we don’t
want (it) to be our specialty, which is why we
were thrilled to find TaxJar”
David Heinemeier Hansson
CTO & CO-FOUNDER
Basecamp
12. “We don't care if you're working all night or taking a two-hour break to go
to the gym or take care of your kids. That doesn't matter to us. What
matters most is the end result.”
30. I’m home to take care of
my sick mother”“
I get to spend all day
with my special needs
dog”
“
I’m finally living my
dream living in an
Airstream”
“
I’m helping entrepreneurs to
thrive”“The chains are
removed”“
I never miss a baseball game”
“
I’m learning to swim for
the first time because I
live at the beach now”
“
I get to watch my kids grow up”
“
I’m virtually surrounded by
intelligent people who
challenge me”
“
I solve complex
problems everyday”“
For so long we thought we were an outlier in remote
We now believe and know that
CONSIDER the impact and the world and the company
Into this is the business that we’re in
We’ve been doing it for 7 years
Our best advice to you is don’t rush back to the old ways, where is the advantage in the new?
Changed up what we’re going to talk about today instead of making a case
Don’t rush back, what’s been the best part of your remote life experience?
We’re going to share what’s been the best part of ours. We’re more certain than ever that our ability to weather this storm is here
For so long we thought we were an outlier in remote
We now believe and know that
CONSIDER the impact and the world and the company
Into this is the business that we’re in
We’ve been doing it for 7 years
Our best advice to you is don’t rush back to the old ways, where is the advantage in the new?
Changed up what we’re going to talk about today instead of making a case
Don’t rush back, what’s been the best part of your remote life experience?
We’re going to share what’s been the best part of ours. We’re more certain than ever that our ability to weather this storm is here
The Challenge: Understanding the digital goods taxation landscape, when and where to collect and provide the most accurate sales tax calculations
They needed a partner who understood their billing complexities, could grow with them and appreciated the value of a stellar interface, modern API and customer service
The Solution: Today Basecamp relies on TaxJar for it’s dependability, scalability, integrity and speed. And with its latest artificial intelligence capabilities, Basecamp can rest assure it is offering its customers the most reliable sales tax automation solution in the market.
All-remote or nothing (no hybrids)
Not paying pay rent anywhere
Ecwid, MyHeritage, Sandviks, onXmap and MailChimp (double checking with Lee on our ability to use Mailchimp)
It was starting to happen slowly, but none of us knew it would happen this fast...so what’s next after all of this is over? We’re strong believers that we can do our best work from anywhere and have proven it to be true..
Surround talented people with other great people they want to work with, mix in a challenging problem, and amazing things will happen
Give the team everything they need to do their best work, building a solution to the complex problem
Remote plays perfectly into this philosophy - you work whenever and wherever it produces your best work
Jess notes: sincerity and seriousness of how TaxJar works… we have freedom to do our best work from wherever we are. Add a supporting graphic on the side.
Surround talented people with other great people they want to work with, mix in a challenging problem, and amazing things will happen
Give the team everything they need to do their best work, building a solution to the complex problem
Remote plays perfectly into this philosophy - you work whenever and wherever it produces your best work
Wrap up end quote slate
Company Call
Intentionality
Freedom within the Framework
Operational Design
$$ reinvested into the Employee
Meaningful Work/Perks
Jess - Icons/photos that represent these points - in bubbles or separate slide images that represent each point - 40K invested in each employee -
Team bonding- Team call - big images - pool gif, company call, screenshot daily question / You don’t have to be in a room to create connection
(Just because we’re remote it doesn’t mean we’re not connected)
Company Call/Friday Facetime
JarFest
Daily Question (vulnerability)
Daily Question
Daily Question
We’ve built a double digit company
World class company
Solving a complex and difficult problem
G2 awards?
While we’re all grappling with this right now, we feel like we’re in a great position to come out of this and thrive. Why not look at your business and say, why not remote?
Daily Question
“I’m home to take care of my sick mother”
“I get to spend all day with my special needs dog”
“I never miss a baseball game”
“I’m finally living my dream living in an Airstream”
“I’m helping entrepreneurs to thrive”
“The chains are removed”
“I’m learning to swim for the first time because I live at the beach now”
“I get to watch my kids grow up”
“I’m virtually surrounded by intelligent people who challenge me”
“I solve complex problems everyday”
Make this more of an interactive thought bubble slide - some more quotes around doing high impact work - What would your remote life look like?
“Tell me, what is it you plan to do with your one wild and precious life?”