2. How to know what people think about your services when they use your
shop or store ?
- Ask them directly
- Suggestion card, comment card, survey or anything else you would call it.
3. So whatâs wrong about it ??
⢠Our market survey reveals that :
- They realize the importance of customer feedback.
- However using these paper-form comment cards which
have some inherent difficulties put they off :
1. Difficult to set up, lot amount of paper,
Changing questions or answer choices means reprinting all the comment cards
2. Data collection must be done manually
3. Analysis on the collected data is not easy
4. Solution 1
Transform traditionally paper-form comment card to
digital form, loaded directly to customerâs mobile devices
when they scan the QR code in the printed table tent.
5. Solution 2
- Use Table tent to distribute
comment cards.
- Table tent is so common in shops
nowadays.
- Require paper only for table tent.
Print only once, use forever.
8. Our business model
- Monthly subscription based on business size
Small
Medium
Large
240B/Mo
450B/Mo
900B/Mo
(Small shop)
2 comment cards
1000 responses / Month
unlimited questions and features
(Medium shop or a few branches)
3 comment cards
3000 responses / Month
unlimited questions and features
(Large shop with branches)
5 comment cards
10000 responses / Month
unlimited questions and features
Free
(Small SME)
1 comment cards
100 responses
5 questions
and limited features
10. Competitive landscape
High complexity (wide range of online
Survey types and complicate set up)
Online response acquisition
(email, web form)
Our market is different so
we donât compete directly
with the big boys.
Offline response acquisition
(people visit the real shop)
Low complexity (focus only on mobile survey)
11. We are raising âŚ
1,000,000 Bahts
(seed funding)
ToâŚ
-Run our early stage launch
-Hire marketer, sales and supports
-Boost Marketing effort
12. Our team
Woraphol Janekittanpaiboon
Entrepreneur, Senior software engineer at Vervata
Business and lead software developer
Pimpar khwan-on
Assistant manager in software development department at e-Synergy
(Thailand) Co., Ltd
UX designer and software developer
We both have more than 6 years of experience in
software development and project management
in international companies
13. Thanks for your attention
Get in touch
admin@suggestshop.com
https://www.suggestshop.com