This Symposium tradition has survived the transition to virtual: RunSignup Sales Lead Bryan Jenkins runs through a rapid-fire list of the settings, features, and tools on RunSignup that save customers time, help them raise more money, and grow events.
2. Agenda
Quick Hits
▷ Go Virtual
▷ Virtual Challenge
▷ Real Races with Social Distancing
▷ Communicate with Participants
▷ Flexible Websites
▷ Raise More
▷ Market with a $0 or Limited Budget
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11. Shipping Address
Race >> Registration >> Shipping
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▷ Integrates directly with USPS API to
make sure your registrants are
entering a valid address
▷ Helps force registrants to confirm
their shipping address (not everyone
remembers to update their profile
address)
▷ International shipping and shipping
software integration coming next!
28. Fast Registration
Race >> Registration >> Fast Registration
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▷ Mobile
▷ Date Range
▷ Fast Registration URL
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No Touch Race Day
Registration
▷ Fast Registration for RaceDay date
▷ QR Code for registration URL on
posters and signage
○ This is becoming more common, like at
restaurants that use QR codes for
menus to reduce contact
▷ https://www.qr-code-generator.com/
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Test it out with your phone
▷ Open your phone’s
camera
▷ Focus the camera on
the QR code on this
screen
▷ You’ll get a
notification at the top
of screen to go to
runsignup.com
34. Schedule Pre-Race Email
Email Marketing >> Send Emails
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QR Code
Include the QR Code replacement
tag at the top of your pre-race
email to make your check-in
process fast, especially when
doing dynamic bib assignment.
Race Day Instructions
Let your runners know what to
expect! Include check in
instructions, parking info, and
other important details!
49. Fundraising Minimums
Fundraising >> Individual Fundraisers >> General Settings
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Fundraising Minimum
Set the minimum per event or
charity bib option. Ability to
charge or waive the registration
fee and set a deadline for
fundraising minimum.
Charge Credit Cards
Excuse fundraisers you don’t
want to charge (i.e. those on
teams that met the team goal),
set a minimum charge (i.e.
anyone $25+ away from
minimum), and charge
fundraisers.
Invalid Credit Cards
If a fundraiser’s credit card is
invalid when you charge the
difference between the minimum
and what they raised, they will be
sent a notification to pay online
via invoice. Customize the
notification.
57. Referral Rewards
Promotion >> Referral Tracking >> Setup
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▷ Feature your referral program
on:
○ Website
○ Registration follow-up emails
▷ Multiple levels of rewards
○ Swag Rewards
▷ Recognize top referrers
58. Registration Follow Up
Email Marketing >> Automated Emails >> Registration Follow Up
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Promote
Teams
Promote
Social Media
Promote
Referral
Rewards
Program
77. RaceInsights
Race Dashboard
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View Donation and Signup
transactions by clicking the edit
icon in the right-hand corner.
Use the drop down to generate
different analytics.
Sources expand to show you
where traffic, sign ups, and
donations originate.
81. Processing Fees
Hide processing fees if
you increase your race’s
processing fees.
Custom “Race” wording
If your “race” is a run,
walk, ride, or something
else, you can customize
every instance of the word
“race” here.
Race Contact Info
Do you have contact form
for your race? Replace the
email under Race Contact
Info with your contact
form URL.
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Miscellaneous Settings
Race >> Race Page >> Misc Settings