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MERDEKA PALACE HOTELMERDEKA PALACE HOTEL
Kuching, SarawakKuching, Sarawak
12 – 16 December 200512 – 16 December 2005
INTRODUCTIONINTRODUCTION
ENGAGEENGAGE
Be interesting & notBe interesting & not
boringboring
INSPIREINSPIRE
Take action by reachingTake action by reaching
people’s emotionspeople’s emotions
STIMULATESTIMULATE
Stimulate people to think &Stimulate people to think &
to be open to ideasto be open to ideas
TOPICSTOPICS
PART II : Overcome the 6 Major Speaking FaultsPART II : Overcome the 6 Major Speaking FaultsPART II : Overcome the 6 Major Speaking FaultsPART II : Overcome the 6 Major Speaking Faults
PART V : Using Visual AidsPART V : Using Visual AidsPART V : Using Visual AidsPART V : Using Visual Aids
PART I : Get Ready to Be a Powerful SpeakerPART I : Get Ready to Be a Powerful SpeakerPART I : Get Ready to Be a Powerful SpeakerPART I : Get Ready to Be a Powerful Speaker
PART III : List Criteria of a Good PresenterPART III : List Criteria of a Good PresenterPART III : List Criteria of a Good PresenterPART III : List Criteria of a Good Presenter
PART IV : Discover Your Personal TraitsPART IV : Discover Your Personal TraitsPART IV : Discover Your Personal TraitsPART IV : Discover Your Personal Traits
PART VI : Handling Audience QuestionsPART VI : Handling Audience QuestionsPART VI : Handling Audience QuestionsPART VI : Handling Audience Questions
OBJECTIVESOBJECTIVES
55
11
22
33
44
st of things you would gain…
EFFECTIVE PRESENTER –EFFECTIVE PRESENTER –
All begin with the letterAll begin with the letter
‘C’‘C’
The state that we tend to call “nerves” is somethingThe state that we tend to call “nerves” is something
that the most experienced presenters suffer from.that the most experienced presenters suffer from.
How do we deal withHow do we deal with FEARFEAR??
GET READY TO BE A POWERFULGET READY TO BE A POWERFUL
SPEAKERSPEAKER
Fear of performingFear of performing
poorlypoorly
Fear ofFear of
AudienceAudience
Fear that Material isFear that Material is
not good enoughnot good enough
Fear ofFear of
EmbarrassmentEmbarrassment
TAME THE 4 FEARS OF PUBLICTAME THE 4 FEARS OF PUBLIC
SPEAKINGSPEAKING
BARRIERBARRIER
SS
The 6 Major Speaking FaultsThe 6 Major Speaking Faults
66 MAJORMAJOR
SPEAKINGSPEAKING
FAULTSFAULTS
MonotonousMonotonous
VoiceVoice
An UnclearAn Unclear
PurposePurpose
Too MuchToo Much
InformationInformation
Lack of ClearLack of Clear
OrganizationOrganization
Not enoughNot enough
supportsupport
for ideas,for ideas,
concepts &concepts &
Not meeting NeedsNot meeting Needs
of Audienceof Audience
11
22
33
44
55
66
BARRIERBARRIER
SS
ABOUT PRESENTERSABOUT PRESENTERS
Positive PresentersPositive PresentersPositive PresentersPositive Presenters
NegativeNegative PresentersPresentersNegativeNegative PresentersPresenters
ANALYSISANALYSIS
AUDIENCEAUDIENCE
AUDIENCE ANALYSISAUDIENCE ANALYSIS
11
22
Preliminary AnalysisPreliminary Analysis
Analysis during PresentationAnalysis during Presentation
AUDIENCEAUDIENCE
AudiencesAudiences want the sense that…want the sense that…
 you’re talkingyou’re talking directlydirectly to them;to them;
 youyou carecare that theythat they understandunderstand;;
 you areyou are interestedinterested
THETHE NATURENATURE OF ANOF AN
AUDIENCEAUDIENCE
 Audiences areAudiences are lazylazy
 An audience is aAn audience is a collection ofcollection of
individualsindividuals
 Audiences areAudiences are easily boredeasily bored
 AudiencesAudiences aren’t stupidaren’t stupid
KEEPINGKEEPING AUDIENCE’SAUDIENCE’S
ATTENTIONATTENTION
 BeingBeing audibleaudible
 Working on theWorking on the variety in your voicevariety in your voice
 UsingUsing humorhumor, or your own, or your own personalitypersonality
 UsingUsing eye contacteye contact
 InvolveInvolve thethe audienceaudience
Activity 1 –Activity 1 – CRITERIA OF A GOODCRITERIA OF A GOOD
PRESENTERPRESENTER
 What are the 10 positive
traits do you look for in
a presenter?
 You should spend only 15
minutes to complete the
criteria of a good
presenter.
 Someone from your
group will have to
EFFECTIVE PRESENTATIONSEFFECTIVE PRESENTATIONS
1 2 3 654
KnoKno
ww
youryour
stuffstuff
PackagPackag
e idease ideas
ShowShow
enthuenthu
--
siasmsiasm
VaryVary
delivedelive
ryry
ControlControl
dynamidynami
cscs
Provide/Provide/
obtainobtain
feedbacfeedbac
kk
The award goes
to….
Most EnthusiasticMost Enthusiastic
ASRIZALASRIZAL
CONSIDERATION OF PERSONALCONSIDERATION OF PERSONAL
ASPECTSASPECTS
To be an effective presenter…
1.1.
CONFIDENCECONFIDENCE
2.2.
SINCERITYSINCERITY
CONSIDERATION OF PERSONALCONSIDERATION OF PERSONAL
ASPECTSASPECTS
Most SurprisingMost Surprising
The award goes
to…. MAWIMAWI
3.3.
THOROUGHNESSTHOROUGHNESS
4.4.
FRIENDLINESSFRIENDLINESS
CONSIDERATION OF PERSONALCONSIDERATION OF PERSONAL
ASPECTSASPECTS
Most ThoroughMost Thorough
The award goes
to…. AFFENDIAFFENDI
4 CHARACTERISTICS TO4 CHARACTERISTICS TO
ACQUIRE:ACQUIRE:
YOUR COMMUNICATION CUESYOUR COMMUNICATION CUES
- What your
audience see
- How you say
things
- What you say
VAVVAV
Which has the greatest impact?Which has the greatest impact?
55%38%7% Your word
choice
 Your focus
 Your attitude
 Your tone
 Your volume
 Your speed
 Your gestures
 Your facial expression
 Your posture
 Your appearance
POSITIVE BODY LANGUAGEPOSITIVE BODY LANGUAGE
Your audience formsYour audience forms
impressions from theseimpressions from these sixsix
factors…factors…
POSITIVE BODY LANGUAGEPOSITIVE BODY LANGUAGE
PreparationPreparation
Personal AppearancePersonal Appearance
PosturePosture
EyeEye
ContactContact
FacialFacial
ExpressionExpression
GestureGesture
The award goes
to…. MR NGANMR NGAN
Most Well GroomedMost Well Groomed
22
secondsseconds11
secondsecond
 More than _________ isMore than _________ is
threateningthreatening
 Less than __________is shiftyLess than __________is shifty
EYE CONTACTEYE CONTACT
USE OF…USE OF…
It is probably theIt is probably the mostmost
valuable toolvaluable tool a presentera presenter
possesses.possesses.
The starting point for any memorable performance isThe starting point for any memorable performance is
thethe correctcorrect andand inventiveinventive use of the voice.use of the voice.
GOOD SPEAKING VOICEGOOD SPEAKING VOICE
 ExpressiveExpressive
 PleasantPleasant
 NaturalNatural
 VitalVital
HOW TO BUILD A MORE INTERESTING
VOICE
The award goes
to….
Most PleasantMost Pleasant
VoiceVoice
KAMARULKAMARUL
“A picture is worth a thousand words.”
But it must be a GOOD one.
USE OF VISUAL/GRAPHICUSE OF VISUAL/GRAPHIC
AIDSAIDS
USING VISUAL AIDS – HOW DOES IT HELP
YOU?
The award goes
to….
Most Effective AVAMost Effective AVA
ENGINEERINGENGINEERING
BLUEBLUE
COMMON FAULTS OF VISUALCOMMON FAULTS OF VISUAL
AIDSAIDS
 Too smallToo small
 IllegibleIllegible detail
with
crammed
T
o
o
HANDLING QUESTIONS - TIPSHANDLING QUESTIONS - TIPS
 AlwaysAlways allow timeallow time for questionsfor questions
 Be confidentBe confident in your answersin your answers
 Ask for clarificationAsk for clarification if unsureif unsure
 Listen to the questionListen to the question – take notes if necessary– take notes if necessary
 Keep coolKeep cool if a questioner disagrees with youif a questioner disagrees with you
 Be awareBe aware of questioners’ ‘Point scoring’of questioners’ ‘Point scoring’
MY LAST WORDS…MY LAST WORDS…
REFLECTION…REFLECTION…
National Dual Training System (NDTS)National Dual Training System (NDTS)

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Presentation skills merdeka palace

  • 1. MERDEKA PALACE HOTELMERDEKA PALACE HOTEL Kuching, SarawakKuching, Sarawak 12 – 16 December 200512 – 16 December 2005
  • 3. ENGAGEENGAGE Be interesting & notBe interesting & not boringboring INSPIREINSPIRE Take action by reachingTake action by reaching people’s emotionspeople’s emotions STIMULATESTIMULATE Stimulate people to think &Stimulate people to think & to be open to ideasto be open to ideas
  • 4. TOPICSTOPICS PART II : Overcome the 6 Major Speaking FaultsPART II : Overcome the 6 Major Speaking FaultsPART II : Overcome the 6 Major Speaking FaultsPART II : Overcome the 6 Major Speaking Faults PART V : Using Visual AidsPART V : Using Visual AidsPART V : Using Visual AidsPART V : Using Visual Aids PART I : Get Ready to Be a Powerful SpeakerPART I : Get Ready to Be a Powerful SpeakerPART I : Get Ready to Be a Powerful SpeakerPART I : Get Ready to Be a Powerful Speaker PART III : List Criteria of a Good PresenterPART III : List Criteria of a Good PresenterPART III : List Criteria of a Good PresenterPART III : List Criteria of a Good Presenter PART IV : Discover Your Personal TraitsPART IV : Discover Your Personal TraitsPART IV : Discover Your Personal TraitsPART IV : Discover Your Personal Traits PART VI : Handling Audience QuestionsPART VI : Handling Audience QuestionsPART VI : Handling Audience QuestionsPART VI : Handling Audience Questions
  • 5. OBJECTIVESOBJECTIVES 55 11 22 33 44 st of things you would gain… EFFECTIVE PRESENTER –EFFECTIVE PRESENTER – All begin with the letterAll begin with the letter ‘C’‘C’
  • 6. The state that we tend to call “nerves” is somethingThe state that we tend to call “nerves” is something that the most experienced presenters suffer from.that the most experienced presenters suffer from. How do we deal withHow do we deal with FEARFEAR?? GET READY TO BE A POWERFULGET READY TO BE A POWERFUL SPEAKERSPEAKER
  • 7. Fear of performingFear of performing poorlypoorly Fear ofFear of AudienceAudience Fear that Material isFear that Material is not good enoughnot good enough Fear ofFear of EmbarrassmentEmbarrassment TAME THE 4 FEARS OF PUBLICTAME THE 4 FEARS OF PUBLIC SPEAKINGSPEAKING
  • 8. BARRIERBARRIER SS The 6 Major Speaking FaultsThe 6 Major Speaking Faults
  • 9. 66 MAJORMAJOR SPEAKINGSPEAKING FAULTSFAULTS MonotonousMonotonous VoiceVoice An UnclearAn Unclear PurposePurpose Too MuchToo Much InformationInformation Lack of ClearLack of Clear OrganizationOrganization Not enoughNot enough supportsupport for ideas,for ideas, concepts &concepts & Not meeting NeedsNot meeting Needs of Audienceof Audience 11 22 33 44 55 66 BARRIERBARRIER SS
  • 10. ABOUT PRESENTERSABOUT PRESENTERS Positive PresentersPositive PresentersPositive PresentersPositive Presenters NegativeNegative PresentersPresentersNegativeNegative PresentersPresenters
  • 13. AUDIENCE ANALYSISAUDIENCE ANALYSIS 11 22 Preliminary AnalysisPreliminary Analysis Analysis during PresentationAnalysis during Presentation
  • 14. AUDIENCEAUDIENCE AudiencesAudiences want the sense that…want the sense that…  you’re talkingyou’re talking directlydirectly to them;to them;  youyou carecare that theythat they understandunderstand;;  you areyou are interestedinterested
  • 15. THETHE NATURENATURE OF ANOF AN AUDIENCEAUDIENCE  Audiences areAudiences are lazylazy  An audience is aAn audience is a collection ofcollection of individualsindividuals  Audiences areAudiences are easily boredeasily bored  AudiencesAudiences aren’t stupidaren’t stupid
  • 16. KEEPINGKEEPING AUDIENCE’SAUDIENCE’S ATTENTIONATTENTION  BeingBeing audibleaudible  Working on theWorking on the variety in your voicevariety in your voice  UsingUsing humorhumor, or your own, or your own personalitypersonality  UsingUsing eye contacteye contact  InvolveInvolve thethe audienceaudience
  • 17. Activity 1 –Activity 1 – CRITERIA OF A GOODCRITERIA OF A GOOD PRESENTERPRESENTER  What are the 10 positive traits do you look for in a presenter?  You should spend only 15 minutes to complete the criteria of a good presenter.  Someone from your group will have to
  • 18. EFFECTIVE PRESENTATIONSEFFECTIVE PRESENTATIONS 1 2 3 654 KnoKno ww youryour stuffstuff PackagPackag e idease ideas ShowShow enthuenthu -- siasmsiasm VaryVary delivedelive ryry ControlControl dynamidynami cscs Provide/Provide/ obtainobtain feedbacfeedbac kk
  • 19. The award goes to…. Most EnthusiasticMost Enthusiastic ASRIZALASRIZAL
  • 20. CONSIDERATION OF PERSONALCONSIDERATION OF PERSONAL ASPECTSASPECTS To be an effective presenter…
  • 22. Most SurprisingMost Surprising The award goes to…. MAWIMAWI
  • 24. Most ThoroughMost Thorough The award goes to…. AFFENDIAFFENDI
  • 25. 4 CHARACTERISTICS TO4 CHARACTERISTICS TO ACQUIRE:ACQUIRE:
  • 26. YOUR COMMUNICATION CUESYOUR COMMUNICATION CUES - What your audience see - How you say things - What you say
  • 27. VAVVAV Which has the greatest impact?Which has the greatest impact? 55%38%7% Your word choice  Your focus  Your attitude  Your tone  Your volume  Your speed  Your gestures  Your facial expression  Your posture  Your appearance
  • 28. POSITIVE BODY LANGUAGEPOSITIVE BODY LANGUAGE Your audience formsYour audience forms impressions from theseimpressions from these sixsix factors…factors…
  • 29. POSITIVE BODY LANGUAGEPOSITIVE BODY LANGUAGE PreparationPreparation Personal AppearancePersonal Appearance PosturePosture EyeEye ContactContact FacialFacial ExpressionExpression GestureGesture
  • 30. The award goes to…. MR NGANMR NGAN Most Well GroomedMost Well Groomed
  • 31. 22 secondsseconds11 secondsecond  More than _________ isMore than _________ is threateningthreatening  Less than __________is shiftyLess than __________is shifty EYE CONTACTEYE CONTACT
  • 32. USE OF…USE OF… It is probably theIt is probably the mostmost valuable toolvaluable tool a presentera presenter possesses.possesses. The starting point for any memorable performance isThe starting point for any memorable performance is thethe correctcorrect andand inventiveinventive use of the voice.use of the voice.
  • 33. GOOD SPEAKING VOICEGOOD SPEAKING VOICE  ExpressiveExpressive  PleasantPleasant  NaturalNatural  VitalVital
  • 34. HOW TO BUILD A MORE INTERESTING VOICE
  • 35. The award goes to…. Most PleasantMost Pleasant VoiceVoice KAMARULKAMARUL
  • 36. “A picture is worth a thousand words.” But it must be a GOOD one. USE OF VISUAL/GRAPHICUSE OF VISUAL/GRAPHIC AIDSAIDS
  • 37. USING VISUAL AIDS – HOW DOES IT HELP YOU?
  • 38. The award goes to…. Most Effective AVAMost Effective AVA ENGINEERINGENGINEERING BLUEBLUE
  • 39. COMMON FAULTS OF VISUALCOMMON FAULTS OF VISUAL AIDSAIDS  Too smallToo small  IllegibleIllegible detail with crammed T o o
  • 40. HANDLING QUESTIONS - TIPSHANDLING QUESTIONS - TIPS  AlwaysAlways allow timeallow time for questionsfor questions  Be confidentBe confident in your answersin your answers  Ask for clarificationAsk for clarification if unsureif unsure  Listen to the questionListen to the question – take notes if necessary– take notes if necessary  Keep coolKeep cool if a questioner disagrees with youif a questioner disagrees with you  Be awareBe aware of questioners’ ‘Point scoring’of questioners’ ‘Point scoring’
  • 41. MY LAST WORDS…MY LAST WORDS…
  • 42. REFLECTION…REFLECTION… National Dual Training System (NDTS)National Dual Training System (NDTS)