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1. Rudo Durisira Chimheno
Abu Dhabi
+971524452460
rdchimz@gmail.com
Profile:
I am a detail oriented professional sales lady with excellent organizational skills
which have been honed by experiences of working in busy organizations were
multi-tasking and thriving under pressure are pre requisites. Versatile skill set with
experience in customer service, and written and oral communication. A good
team player, innovative problem solver, adaptable, with a passion for learning
Works Experience
Thomas Meikles International (2013 – Present)
Position: Sales Executive
Duties & Responsibilities (KRAs)
Winning sales to achieve set target
Designing and implementation of marketing strategies for clients.
Providing customers with an enjoyable shopping experience
Advising customers and processing transactions.
Presenting creative work to clients for approval or modification.
Servicing existing clients and securing new business.
Becoming familiar with the nature of our products, business culture, and
competition and understanding the possibility of changes to these.
Working hand in hand with client to build, strengthen, groom and develop
a well drilled merchandising team.
Develop and delivery of the advertising and promotional functions of the
clients.
Preparing Sales reports
2. Thomas Meikles International-2 012 – 2013
Position: Accounts Clerk
Duties & Responsibilities (KRAs)
Perform accounting and clerical functions
Track and resolve any accounting challenges
Input type vouchers, invoices, checks, account statements, reports and other
records
Process bills for payment
Utilize computer packages to run databases, pay bills and order supplies
Contact individuals with delinquent accounts
Record business transactions and key daily worksheets to the general ledger
system.
Provide detailed information on services and products to customers
Recommend service and product options which meet customer’s needs
Interact with diverse customer base in person or telephone and email
Manage service, product and billing inquiries and complaints
Coordinate with other support groups to achieve objectives
Innov8 Tile & Carpet Centre - 2007 - 2012
Position: Customer Service Executive
Duties & Responsibilities (KRAs)
Provide detailed information on services and products to customers
Recommend service and product options to meet customers’ needs
Interact with diverse customer base in person, telephone or email
Manage service, product and billing inquiries and complaints
Managing customer complaints and escalating to superiors if there is need.
Coordinate to other support group to achieve objectives
Prepare internal and external correspondence including email and fax
management
Maintain all guest folios in the manner instructed and type out necessary
guest preferences to the appropriate fields on profile
Makes changes or updates customer’s profile or account information. Keeps
records of transactions and update and maintain databases of information.
Solicits sales of new or additional services. Gives adequate information to
customers
Manage the brand status and distributing all marketing material in
accordance
Achieve performance objectives in all areas consistent
3. Personal Details :
Date of Birth: 21 November 1979
Nationality: Zimbabwean
Gender: Female
Marital Status: Single
Visa Status: Tourist
Academic Qualifications:
Institute of Commercial Management
Diploma in Accounting and Finance
Diploma in Accounting II
Certificate in Training Cheer Leaders
University of Cambridge Local Examinations Syndicate
10 “O” Levels 1997 Nemakonde High School
3 “A” Levels 1999 Nemakonde High School
Skills
MS Word, MS Excel, MS PowerPoint, Internet, email, proficient
Hobbies
Travelling, reading, singing, swimming and acting.
References
1. Eunice Kunaka
Thomas Meikles International
2. Diana Mugabe
Innov8 Tile & Carpet Centre