In the face of the enormous challenges of managing chronic diseases, delivery innovations appear to have the most impact when multiple parties (e.g., physicians, nurses, payors) interact seamlessly to provide the best possible patient care over an extended period of time. Such integrated models have the potential to reduce costs dramatically, while increasing patient satisfaction and clinical quality
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Innovating for health mObile Health perspective
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HEALTHCURSOR CONSULTING GROUP
Innovations in
healthcare
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Ageing Population
and Chronic Care
management
No. of Years Chronic Care Disease
Patients
Social Class Less than 7
Years
More than 7
years
Total
High 24 12 36
Middle 18 11 29
Low 7 13 20
Very Low 12 12 24
TOTAL 61 48 109
Percentage (56%) (44%)
Source: Health services utilisation in urban India: a study By C. A. K. Yesudian
Out of pocket expenditure is more than
80%
Rising demand for medical services and
timely medical intervention
Need for measures to provide health
specialists’ access anytime anywhere
and not only at the point of care
What is the Problem and Why are
we here?
2
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Ageing Population
and Chronic Care
management
Resource
Constraints
Call a Doctor/ Second
Opinion
Patient education and
Health Tips
Home health and
Remote monitoring
Tele-Diagnosis and e-
prescription
What is the Problem and Why are
we here?
3
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Ageing Population
and Chronic Care
management
Resource
Constraints
Patient
Empowerment
With increasing Internet and mobile
broadband access, available in-depth
information on medical conditions and
their treatment has enhanced
patients’ knowledge, generating an
increasingly consumerist attitude
toward medicine and higher
expectations regarding treatment.
What is the Problem and Why are
we here?
4
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Ageing Population
and Chronic Care
management
Resource
Constraints
Patient
Empowerment
Integrated Care
• In the face of the enormous challenges of managing chronic diseases, delivery innovations appear to have the most
impact when multiple parties (e.g., physicians, nurses, payors) interact seamlessly to provide the best possible patient
care over an extended period of time.
• Such integrated models have the potential to reduce costs dramatically, while increasing patient satisfaction and clinical
quality.
What is the Problem and Why are
we here?
5
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Care Continuum
Moving from silos to
systems
Bringing mobility to
systems
Capturing the right
target market at the
right time
Retain, service the
existing customers;
acquiring new everyday
with outreach
programs.
6
Capability Building
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Kiosks in Premium Residences
Kiosks in Hospital Waiting areas
Kiosks- Marketing, campaign
management and Online
transactions
Kiosks will provide appointment
scheduling, real time patient
status- separate U/I for U/I for
Doctors as well as patients.
Kiosks enabled with FAQs, Mind
maps, health triage etc.
Technology based Outreach
Programs
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Magnum Monitors for Doctors,
Labs and pharmacies
Magnum Monitor on Doctor’s
smart-phones
Magnum Monitors in ICUs
provides an integrated view of a
patient's condition and
communicates with HIS, RIS,
PACS, Central Monitoring
applications provided by device
vendors and monitoring devices
Magnum Monitors integrate all
activities in one screen i.e. IV
Infusions etc.
9
Technology Based Operational
Excellence
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HealthCursor’s Expertise
• We helped a leading disease management and wellness company set a
comprehensive 5-year strategy to achieve greater healthcare value, which included
assessing capabilities, identifying target customer segments, and reshaping the
economic model.
Value in Healthcare
• We worked with one of the largest US Healthcare Payor to redesign services around
care pathways. We anticipated industry evolution and designed unit strategy and
innovative and effective incentive/payment systems and delivery models. We are
still in touch with the company to help identify where to compete, what investments
to make across geographies, for example.
Payor (HI) Strategy
• We supported a successful US hospital system in a comprehensive performance
transformation in anticipation of expected shifts in the market. This multiyear effort
included redefining key strategic goals, improving IT and sourcing capabilities, and
redesigning the organizational structure to improve team effectiveness.
Provider Performance
• We worked with a European healthcare system for 10 months to plan and
implement the largest-ever integrated care program, involving primary, secondary,
community, social, and mental health providers. The program has already produced
positive results, with 300 fewer emergency admissions than prior trends would have
projected.
Remote and Integrated
Care
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HealthCursor’s Expertise
• Implemented 53 mHealth, 39 Health IT projects across 9 countries. Currently we are
working with a national healthcare system to drive transparency throughout the
system by identifying desired provider behaviour changes, determining the best
metrics to track behaviour change, and then measuring and sharing them to
encourage better performance.
IT/ICT Healthcare
• As new and Next Gen B2C applications/products/services flood the healthcare
market- understanding regional yet diverse consumer behaviour is the key. to
success. We worked with a Payor and Pharma company to undertake ground
breaking research based on which we then defined strategy to deploy behaviour
change approaches in conjunction with risk-based consumer segmentation to
reduce costs for payors associated with lifestyle-related conditions such as smoking
and obesity.
Consumer Behavior &
Strategy
• We have a decent team to conduct JCI/NABH/other clinical audits in India and 3
more countries. We also help healthcare providers transform their clinical operations
to improve quality and reduce costs, taking a value-based approach and engaging
and inspiring hospital staff.
Clinical Excellence and
Quality audits
• Healthcare spending continues to grow rapidly, making it difficult to expand access
to quality care. We support healthcare transformation efforts around the world,
working with national health systems, nongovernmental organizations, and global
public health partners to set strategic priorities, design effective systems, build
capabilities, and implement innovative and cost-effective delivery models.
Jugaad and Mainstream
Innovations
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WE ARE LOCATED WHERE OUR CLIENTS NEED US
In addition to our headquarters in Jubilee Hills, Hyderabad, India, there are 15 virtual offices
with 200+ contractual expert consultants serving clients in more than 16 countries.
WHAT WE DO
For more than 5 years, we at HealthCursor have researched and surveyed public health
delivery challenges, solutions, to solve our clients' toughest challenges, demonstrating a
commitment to excellence and a passion for exceeding expectations.
Over the past five decades, technology has radically changed the world we live in. We have
remained at the forefront of our business because we have understood how to use
technology change and innovation to deliver value to our clients.
WE DO AMAZING THINGS
We are often asked, "What is it that you do?" We tell them, humbly and yet truthfully: we
do amazing things. We help solve big challenges. Technically complex, mission-critical
challenges. Watch our video, where we made to TED talk, Top World's 10 Health IT
influencers list, World Economic Forum as Top Innovators, President of India's recognition
and Best ICT resource and brought to life a few of those challenges through four short case
studies. Or, read from a list of hundreds of our client success stories.
YEARS OF SUCCESS
It started with two people who had a dream. From the moment HealthCursor was born in
2010, ingenuity has been a driving force behind our success. The company stayed as a
proprietorship firm until end of 2012 and now is a Pvt. Ltd. entity. Our CEO and Founders
got awarded as Best Entrepreneurs and Dr Ruchi Dass got nominated for the prestigious
"Life of science" award, OXFORD.
Our Company Profile