Religence

sales improvement marketing customer retention profit improvement ideas telephone sales telephone etiquette employee development happy employees feedback to field sales new business business planning strategy customer relationship management employee engagement sales tire marketing small business selling positive sales results sales motivation business strategy business owner consultant virtual services organization referrals independent contract advisers leveraging other skills how to use break-even analysis practical break-even analysis individual performance appraisals goal setting employee compensation training job descriptions customer satisfaction public perceptions of business profit upside down p&l profit perspective net profit variable costs gross profit fixed expenses p&l statement pricing comparison buyer apathy competitive information substitutes customer indifference offshore suppliers competitive analysis competitors competition opportunities for improvement client needs employee retention hiring customer service cx customer experience geographic expansion staffing redeployment profitability expense control kpi key performance indicators strategic questions pre-determine a decision's profit impact problem identification problem solving owner's retirement selling the business outside facilitator management consultant action plan business plan break-even balanced growth vision statement mission owner's vision plannning professional advisory marketing strategic alliances business analysis