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Prof iling for
Sales Professionals
ABOUT SALES STAR INVENTORY
The Sales Star Inventory was created by Raymond Phoon and introduced in his book, The DNA of a
Sales Superstar, 2009; which was clinically adapted from the Directive Communication Psychology
Colored Brain Communication Inventory by Arthur F Carmazzi. The Colored Brain Model is a part
of the Directive Communication Psychology developed by Arthur F Carmazzi, and depicted in his
original Book Identity Intelligence, Veritas Publishing, 2002.

Sales Star Inventory ( SSI ) is currently Asia's only comprehensive level B psychometric profiling and
assessment tool for sales and customer facing professionals that provides invaluable insight, to
empower organizations and professionals in the area of both Selection and Development.

SSI, currently in its third edition, is available for both online & offline administration. SSI 3.0 includes
insights related to behavioral traits, sales personality types, sales competencies ( 16 sets ), motivational
drive ( with over 40 different values measured ) and job fit matching.

Additional optional tools include candidate selection matcher, industry bench-marker, development
needs analyzer, as well our customized management system for corporate use.

Overview for Sales Star Inventory (SSI) :




Assessments available include :

  Standard edition : Profiling with standard reports on individual strengths, traits and disposition
                      views ( Genetic & Secondary Type Indicator )
  Gold edition      : Profiling with standard reports on individual strengths, traits, sales IQ and
                      disposition views ( Genetic & Secondary Type Indicator, Sales Competency
                      Strengths & Sales Battery )
  Corporate edition : Gold edition profiling with historical respondent inventory, disposition, strength
                      and Sales IQ spread of candidates up to date. Comes with online management
                      system access

Additional reports, tools & other populated norms :

  Group Report                                            Annual online access subscription
  Job Fit Report                                          Candidate Selection and Matching Tool
  ( Sales EQ with motivational drivers )                  Industry Standards Benchmark
SSI TECHNICAL SPECIFICATIONS
The following are details of the insights provided in various reports :


  Disposition Type Indicator
     Communicator - Survivor                                Compliance - Executor
     Community - Supporter                                  Collaborator - Organizer

  Sales Competencies
     Thinking on the Feet                                   Persuasion Skills
     Building Rapport Intuitively                           Working outside the Box
                                                            Customer is always “right”
     Self-Motivation                                        Market Savviness
     Delivering Compelling Presentation                     Opening New Markets
     Seeing things from a customer!s perspective            Taking Risk
     Working with Internal Sales Team                       Managing Difficult Customers
     Closing Skills                                         Competitiveness

  Sales Battery Categorization
     Sales Agility                                          Business Urgency
     Delivering Proposition & Solutions                     Resiliency & Persistence
     Customer Engagement                                    Customer Oriented

  Drivers
     Accountability              Creativity                                            Respect
     Achievement                 Details-Oriented                                      Risk Taking
     Action                      Easy Going                 Integrity                  Self-Principled
     Adaptability                Efficiency                 Keeping Promises           Self-Protective
     Autonomy                    Entrepreneurship           Meticulous                 Sense of Control
     Carefulness                 Fairness                   New Challenges             Steadiness
     Cautious                    Fast Decision              Obligation                 Straight-Forward
     Clarity                     Making                     Orientation                Success
     Commitment                  Flexibility                Prosperity                 Teamwork
     Consistency                 Friendliness               Relationship



         SSI QUESTIONS FRAMEWORK
 EQ & IQ Tendencies
                                Approach & Style
                                                                      Selling Process
            Clients
                                      Challenge              Uncover Needs
                                                                                   Objections
             Self                                              Presenting
                                     Engagement
                                                                 Closing       Difficult Customers
       Internal Team
DISPOSITION PROCESSORS
The Disposition Report provides insights to behavioral tendencies of sales people in the context of
their most innate and natural respond to both stressed and non-stressed sales situations, taking into
consideration their inherent genetic traits as well as learned traits from experiential engagements,
organizational immersion or cultural influences.




                                                                         Sample of
                                                            Sales Star Inventory Profiling Report




                           SALES BATTERY
The Sales Battery gauge provides an overview of a individual!s sales capability categorized from the
average battery levels of six key sales strengths. These include areas of sales agility, delivering
compelling solutions, business urgency, customer engagement, resiliency & persistence, as well as
customer orientation.




                            Sample of visual report on The Sales Battery
SALES COMPETENCIES
The Sales Competencies provide detailed information about the key competencies needed to properly
fulfill specific sales role with the greatest level of effectiveness. Each competency clinically describes a
respondent!s core skill, knowledge and attitudinal approach towards assessed sales situations. Insights
derived can be validated against existing sales performance metrics to create models of successful
performers - blending objective strategies and subjective decisions to hiring and developing sales
talents in organizations.




                          Sample of visual report on The Sales Competencies


VALUES & MOTIVATIONAL DRIVERS
The Values And Motivational Drivers visual report forms a holistic perspective to aligning strengths
to behavioral response, and to inner mastery & individual choice. Catering to over 40 facets of personal
values, organizations can gain invaluable role-fitting knowledge for proper decision making.




                            Sample of visual report on the Top 10 Drivers
DETAILED REPORTING
                 Detailed Reporting is also available for in-depth discovery and validation.




Sample of visual report on The Detailed Reporting




    ORGANIZATIONAL ASSESSMENT
                  Corporate Psychometric Assessment Performance Based Approach


          DATA
                                    PROFILING                DISCOVERY                ALIGNMENT
       ACQUISITION


    Individual                  Individual               Validating
    Details                     Sales Star               Performance              Management
                                Inventory                vs                       Reporting &
    Sales Results               Assessment               Sales                    Debriefing
                                                         Competencies
                                Compile Group            & Batteries              Establishing
                                View                                              Performance
                                                         Baseline Gaps            Driving Sales
                                                         Development              Compentencies
                                                         Opportunities
THE SSI ADVANTAGE
How is Sales Star Inventory different from other profiling tools ?

  As a comprehensive psychometric assessment tool, it covers key aspects of sales behavior traits,
  selling competencies, sales readiness and underlying drivers of motivation.
  It is based on actual sales scenarios that are typically encountered by sales people in stressed and
  non-stressed situations.
  It provides comprehensive insights to manageable sales competencies, distilled to 16 focused
  areas of effectiveness and application.

  short, mid and long term talent development.
  Easily aligned to key sales performance metrics to validate modeled competencies for purposes of
  hiring and sales role definition.




         RATE CHART AND OPTIONS
Clients may opt to use our online assessments and obtain extended reports based on the credits below
or engage any of our certified consultants to administer SSI 3.0 and facilitate debriefing and coaching
sessions within your organization.

  No     Product                                                                      Retail Credits
   1     SSI Standard Edition per assessment & disposition report                           30
   2     SSI Gold Edition per assessment & disposition, sales battery
                                                                                            50
         & competencies report
   3     Group Report                                                                      200
   4     Corporate Edition ( Annual ) - Works together with Standard / Gold                600
   5     SSI Candidate Selection and Matching Tool                                         600
   6     SSI Industry Standards Benchmark ( Annual )                                       400

                                                            Rates are based on USD 1.00 per credit.
 Option :
 Individual coaching ( 1 hour ) is chargeable @ USD 180.00
 Group De-Brief ( 3 hours ) is chargeable @ USD 800.00
 Sales Performance Alignment & Data Analysis @ USD 500.00 per 25 pax


             For more information on corporate solutions and customized assessments,
                           contact us at info@salesstarinventory.com
Profiling for Sales Professionals




         GET STARTED NOW !
 Contact the local authorized provider below for details of the SSI solution.




     Suite 905, Block A, Phileo Damansara One, 9, Jalan 16/11,
       46350 Petaling Jaya, Selangor Darul Ehsan. Malaysia
          Tel : + 603 7960 3088 | Fax : + 603 7960 9355

                Email : training@powerupsuccess.com

Only certified providers are authorized to facilitate assessment consulting and
deliver the necessary training and coaching programs for Sales Star Inventory.

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Sales Star Inventory Profiling

  • 1. Prof iling for Sales Professionals
  • 2. ABOUT SALES STAR INVENTORY The Sales Star Inventory was created by Raymond Phoon and introduced in his book, The DNA of a Sales Superstar, 2009; which was clinically adapted from the Directive Communication Psychology Colored Brain Communication Inventory by Arthur F Carmazzi. The Colored Brain Model is a part of the Directive Communication Psychology developed by Arthur F Carmazzi, and depicted in his original Book Identity Intelligence, Veritas Publishing, 2002. Sales Star Inventory ( SSI ) is currently Asia's only comprehensive level B psychometric profiling and assessment tool for sales and customer facing professionals that provides invaluable insight, to empower organizations and professionals in the area of both Selection and Development. SSI, currently in its third edition, is available for both online & offline administration. SSI 3.0 includes insights related to behavioral traits, sales personality types, sales competencies ( 16 sets ), motivational drive ( with over 40 different values measured ) and job fit matching. Additional optional tools include candidate selection matcher, industry bench-marker, development needs analyzer, as well our customized management system for corporate use. Overview for Sales Star Inventory (SSI) : Assessments available include : Standard edition : Profiling with standard reports on individual strengths, traits and disposition views ( Genetic & Secondary Type Indicator ) Gold edition : Profiling with standard reports on individual strengths, traits, sales IQ and disposition views ( Genetic & Secondary Type Indicator, Sales Competency Strengths & Sales Battery ) Corporate edition : Gold edition profiling with historical respondent inventory, disposition, strength and Sales IQ spread of candidates up to date. Comes with online management system access Additional reports, tools & other populated norms : Group Report Annual online access subscription Job Fit Report Candidate Selection and Matching Tool ( Sales EQ with motivational drivers ) Industry Standards Benchmark
  • 3. SSI TECHNICAL SPECIFICATIONS The following are details of the insights provided in various reports : Disposition Type Indicator Communicator - Survivor Compliance - Executor Community - Supporter Collaborator - Organizer Sales Competencies Thinking on the Feet Persuasion Skills Building Rapport Intuitively Working outside the Box Customer is always “right” Self-Motivation Market Savviness Delivering Compelling Presentation Opening New Markets Seeing things from a customer!s perspective Taking Risk Working with Internal Sales Team Managing Difficult Customers Closing Skills Competitiveness Sales Battery Categorization Sales Agility Business Urgency Delivering Proposition & Solutions Resiliency & Persistence Customer Engagement Customer Oriented Drivers Accountability Creativity Respect Achievement Details-Oriented Risk Taking Action Easy Going Integrity Self-Principled Adaptability Efficiency Keeping Promises Self-Protective Autonomy Entrepreneurship Meticulous Sense of Control Carefulness Fairness New Challenges Steadiness Cautious Fast Decision Obligation Straight-Forward Clarity Making Orientation Success Commitment Flexibility Prosperity Teamwork Consistency Friendliness Relationship SSI QUESTIONS FRAMEWORK EQ & IQ Tendencies Approach & Style Selling Process Clients Challenge Uncover Needs Objections Self Presenting Engagement Closing Difficult Customers Internal Team
  • 4. DISPOSITION PROCESSORS The Disposition Report provides insights to behavioral tendencies of sales people in the context of their most innate and natural respond to both stressed and non-stressed sales situations, taking into consideration their inherent genetic traits as well as learned traits from experiential engagements, organizational immersion or cultural influences. Sample of Sales Star Inventory Profiling Report SALES BATTERY The Sales Battery gauge provides an overview of a individual!s sales capability categorized from the average battery levels of six key sales strengths. These include areas of sales agility, delivering compelling solutions, business urgency, customer engagement, resiliency & persistence, as well as customer orientation. Sample of visual report on The Sales Battery
  • 5. SALES COMPETENCIES The Sales Competencies provide detailed information about the key competencies needed to properly fulfill specific sales role with the greatest level of effectiveness. Each competency clinically describes a respondent!s core skill, knowledge and attitudinal approach towards assessed sales situations. Insights derived can be validated against existing sales performance metrics to create models of successful performers - blending objective strategies and subjective decisions to hiring and developing sales talents in organizations. Sample of visual report on The Sales Competencies VALUES & MOTIVATIONAL DRIVERS The Values And Motivational Drivers visual report forms a holistic perspective to aligning strengths to behavioral response, and to inner mastery & individual choice. Catering to over 40 facets of personal values, organizations can gain invaluable role-fitting knowledge for proper decision making. Sample of visual report on the Top 10 Drivers
  • 6. DETAILED REPORTING Detailed Reporting is also available for in-depth discovery and validation. Sample of visual report on The Detailed Reporting ORGANIZATIONAL ASSESSMENT Corporate Psychometric Assessment Performance Based Approach DATA PROFILING DISCOVERY ALIGNMENT ACQUISITION Individual Individual Validating Details Sales Star Performance Management Inventory vs Reporting & Sales Results Assessment Sales Debriefing Competencies Compile Group & Batteries Establishing View Performance Baseline Gaps Driving Sales Development Compentencies Opportunities
  • 7. THE SSI ADVANTAGE How is Sales Star Inventory different from other profiling tools ? As a comprehensive psychometric assessment tool, it covers key aspects of sales behavior traits, selling competencies, sales readiness and underlying drivers of motivation. It is based on actual sales scenarios that are typically encountered by sales people in stressed and non-stressed situations. It provides comprehensive insights to manageable sales competencies, distilled to 16 focused areas of effectiveness and application. short, mid and long term talent development. Easily aligned to key sales performance metrics to validate modeled competencies for purposes of hiring and sales role definition. RATE CHART AND OPTIONS Clients may opt to use our online assessments and obtain extended reports based on the credits below or engage any of our certified consultants to administer SSI 3.0 and facilitate debriefing and coaching sessions within your organization. No Product Retail Credits 1 SSI Standard Edition per assessment & disposition report 30 2 SSI Gold Edition per assessment & disposition, sales battery 50 & competencies report 3 Group Report 200 4 Corporate Edition ( Annual ) - Works together with Standard / Gold 600 5 SSI Candidate Selection and Matching Tool 600 6 SSI Industry Standards Benchmark ( Annual ) 400 Rates are based on USD 1.00 per credit. Option : Individual coaching ( 1 hour ) is chargeable @ USD 180.00 Group De-Brief ( 3 hours ) is chargeable @ USD 800.00 Sales Performance Alignment & Data Analysis @ USD 500.00 per 25 pax For more information on corporate solutions and customized assessments, contact us at info@salesstarinventory.com
  • 8. Profiling for Sales Professionals GET STARTED NOW ! Contact the local authorized provider below for details of the SSI solution. Suite 905, Block A, Phileo Damansara One, 9, Jalan 16/11, 46350 Petaling Jaya, Selangor Darul Ehsan. Malaysia Tel : + 603 7960 3088 | Fax : + 603 7960 9355 Email : training@powerupsuccess.com Only certified providers are authorized to facilitate assessment consulting and deliver the necessary training and coaching programs for Sales Star Inventory.