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LI KA SHING LIBRARY STAFF TRAINING Introduction to Business Research Ruth A. Pagell July 2010 Singapore Management University Research Guide
LI KA SHING LIBRARY  Business Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BUSINESS RESEARCH Other Modules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction
OBJECTIVES  for Business Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction
SKILLS OF THE   Research Information Professional ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction
ROLES OF THE   Research Information Professional ,[object Object],[object Object],[object Object],[object Object],Introduction
ROLES OF  Users of Business Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction
BUSINESS RESEARCH  as a Process  ,[object Object],[object Object],[object Object],[object Object],[object Object],Business Research
WHY DO BUSINESS RESEARCH Business Research
BUSINESS RESEARCH  TRIANGLE Country and Trade Resources Company  Resources Industry Resources News Periodical Articles Research Reports People Data   Business Research
WHY BUSINESS QUESTIONS  are Different ,[object Object],[object Object],[object Object],Business Research
RESEARCH Identify  Types of Questions  ,[object Object],[object Object],[object Object],[object Object],Business Research
RESEARCH Conceptual Questions Q:  Explain the fundamental theories of  TQM Q:  What are the underlying assumptions for Porter’s 5 forces? Business Research
RESEARCH Analytical Questions Q:  What effect do integrated resorts have on  the  economy of Singapore? Q:  Does the Singapore real estate market  behave like the economic theories of  supply and demand? Q :  How do Porter’s 5 forces apply to  competitive intelligence? Business Research
RESEARCH Historical Questions Q:  What was Singapore’s position in world trade  in the early 20 th  century? Q:  Track the rise and fall of the U.S. steel  industry in the 20 th  century Business Research
RESEARCH Factual Questions Q:  Who are Singapore’s Top 1000 companies?  Q:  Is it true that Singapore has more internet users  then any other ASEAN country? Q:  What companies are importing and exporting soybeans in Southeast Asia? Business Research
RESEARCH Data / Statistical Questions Q:  List the monthly Sing$ / US$  exchange rate from 1990 Q:  How many internet users are there in Singapore?  Q:  How many soybeans are being imported into  Singapore?  Malaysia? Q:  What is Singapore’s GDP? Business Research
RESEARCH Evaluation of Questions Data - Is it answerable? I want monthly Gross Domestic Product (GDP) Data – is it correct?  I want 2009 GDP data for Singapore Is it reasonable? I want free commercial market research reports How current is current?  I want breaking news Is it from a reliable source? Business Research
  INFORMATION RESOURCES Used in Business Research   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Information Resources
INFORMATION RESOURCES Which are Important? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Noticeable ranking differences between KM students and library staff Information Resources 6.38 6.00 5.94 5.75 5.56 4.75 4.25 3.25 2.94 7.50 5.35 5.29 5.28 5.19 5.06 4.82 3.38 2.88
INFORMATION RESOURCES Timeliness of Business Sources Investment Bank Report CPI Unemploy-ment Journal to Database Trade Magazine Monthly Stock Quotes Press Releases Company filings Company Annuals Market Research Report Foreign Exchange GDP Quarterly National Annual Data IGO Compiled Data; GDP actual Website Indexing Working Paper Academic Article Academic Journal Media News News – paper Web Directory Trade Book Print Directory Academic Book Hourly to Real Time Monthly to Daily Less than a year 1 to 2 Years > 2 years
INFORMATION RESOURCES Journals Top Business Publications downloaded from EBSCO or Proquest Business News Magazines Economist Business Week Forbes  Fortune   Newspapers   USA Today  (Top Download - >12,400) Wall Street Journal Eastern Edition Financial Times   Trade & Industry Publications   Advertising Age WWD (Women’s Wear Daily) Computerworld downloaded  between January – April 2010
INFORMATION RESOURCES   JOURNALS Top Business Publications downloaded from EBSCO or Proquest or Science Direct Popular Business Journals   Harvard Business Review (>11,000) Scholarly Journals   Academy of Management Journal ( >1100 in  EBSCO ) Journal of Business Ethics Management Science Journal of Marketing  (>540 in EBSCO ) Journal of Financial Economics (SD) Journal of Asian Studies
INFORMATION RESOURCES Books Characteristics of the Business Book Popular :  “How To”, written by consultants; ephemeral for latest trends, basic understanding How to tell anyone anything Scholarly :  Written by academics and  researchers;  often dated; for conceptual,  historical and analytical questions The rule of three
INFORMATION RESOURCES   Books Characteristics of the Business Book Popular :  “How To”, written by consultants; ephemeral for latest trends, basic understanding Scholarly :   Written by academics and  researchers;  often dated; for conceptual,  historical and analytical questions Reviews and the Business Book Favorable and unfavorable book reviews : A quantitative study (1995) “ Previous writers have consistently found a high percentage of favorable book  reviews in trade and scholarly journals.  “
INFORMATION RESOURCES Specialized Reports Market Research Reports Investment Bank Analysis Industry Surveys White Papers
INFORMATION RESOURCES Finding Aids Indexes & Abstracts Research guides FAQs
INFORMATION RESOUCES Directories, Dictionaries and Encyclopedias   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES    Contacts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES Contacts ,[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES Directories - People ,[object Object],LexisNexis Legal >Reference>Directories>Zoom People Information
INFORMATION RESOURCES  Business Librarianship ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES Sources of Business Web sites ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES Key Business Database Providers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES  Data /Statistics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES News   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INFORMATION RESOURCES NEWS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
YAHOO Google Straits Times
INFORMATION RESOURCES News 13:03 Singapore Standard Time, 12 June BBC Factiva
AVAILABILITY of Business Information Free Public Information   A  company phone number A listed company’s sales figures Information for a price:   A private company’s sales figures/credit rating   Proprietary Information  - not available for any price -  Coca-Cola’s formula *   The Atlanta Journal and Constitution,   June 26, 1999, Inspector Clouseau strikes again! Coke recipe found,  Charles W. Holmes,
AVAILABILITY of Business Information Origin :   Press release, government,  internal document;  private citizens on the web CONTINUUM Industry: Major manufacturing (textiles)…..wholesale/retail/service …..sector Organization Type:   Listed company… Private company… SME…Partnership…  Nonprofit Country of   origin : US, EU, Asia / Group of 8 / developing   Cost : Free… free with registration…commercial rates
Match the Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Questions  Types
TRENDS ,[object Object],[object Object],[object Object],[object Object],[object Object]

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Introduction to Business Research

  • 1. LI KA SHING LIBRARY STAFF TRAINING Introduction to Business Research Ruth A. Pagell July 2010 Singapore Management University Research Guide
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. WHY DO BUSINESS RESEARCH Business Research
  • 10. BUSINESS RESEARCH TRIANGLE Country and Trade Resources Company Resources Industry Resources News Periodical Articles Research Reports People Data Business Research
  • 11.
  • 12.
  • 13. RESEARCH Conceptual Questions Q: Explain the fundamental theories of TQM Q: What are the underlying assumptions for Porter’s 5 forces? Business Research
  • 14. RESEARCH Analytical Questions Q: What effect do integrated resorts have on the economy of Singapore? Q: Does the Singapore real estate market behave like the economic theories of supply and demand? Q : How do Porter’s 5 forces apply to competitive intelligence? Business Research
  • 15. RESEARCH Historical Questions Q: What was Singapore’s position in world trade in the early 20 th century? Q: Track the rise and fall of the U.S. steel industry in the 20 th century Business Research
  • 16. RESEARCH Factual Questions Q: Who are Singapore’s Top 1000 companies? Q: Is it true that Singapore has more internet users then any other ASEAN country? Q: What companies are importing and exporting soybeans in Southeast Asia? Business Research
  • 17. RESEARCH Data / Statistical Questions Q: List the monthly Sing$ / US$ exchange rate from 1990 Q: How many internet users are there in Singapore? Q: How many soybeans are being imported into Singapore? Malaysia? Q: What is Singapore’s GDP? Business Research
  • 18. RESEARCH Evaluation of Questions Data - Is it answerable? I want monthly Gross Domestic Product (GDP) Data – is it correct? I want 2009 GDP data for Singapore Is it reasonable? I want free commercial market research reports How current is current? I want breaking news Is it from a reliable source? Business Research
  • 19.
  • 20.
  • 21. INFORMATION RESOURCES Timeliness of Business Sources Investment Bank Report CPI Unemploy-ment Journal to Database Trade Magazine Monthly Stock Quotes Press Releases Company filings Company Annuals Market Research Report Foreign Exchange GDP Quarterly National Annual Data IGO Compiled Data; GDP actual Website Indexing Working Paper Academic Article Academic Journal Media News News – paper Web Directory Trade Book Print Directory Academic Book Hourly to Real Time Monthly to Daily Less than a year 1 to 2 Years > 2 years
  • 22. INFORMATION RESOURCES Journals Top Business Publications downloaded from EBSCO or Proquest Business News Magazines Economist Business Week Forbes Fortune Newspapers USA Today (Top Download - >12,400) Wall Street Journal Eastern Edition Financial Times Trade & Industry Publications Advertising Age WWD (Women’s Wear Daily) Computerworld downloaded between January – April 2010
  • 23. INFORMATION RESOURCES JOURNALS Top Business Publications downloaded from EBSCO or Proquest or Science Direct Popular Business Journals Harvard Business Review (>11,000) Scholarly Journals Academy of Management Journal ( >1100 in EBSCO ) Journal of Business Ethics Management Science Journal of Marketing (>540 in EBSCO ) Journal of Financial Economics (SD) Journal of Asian Studies
  • 24. INFORMATION RESOURCES Books Characteristics of the Business Book Popular : “How To”, written by consultants; ephemeral for latest trends, basic understanding How to tell anyone anything Scholarly : Written by academics and researchers; often dated; for conceptual, historical and analytical questions The rule of three
  • 25. INFORMATION RESOURCES Books Characteristics of the Business Book Popular : “How To”, written by consultants; ephemeral for latest trends, basic understanding Scholarly : Written by academics and researchers; often dated; for conceptual, historical and analytical questions Reviews and the Business Book Favorable and unfavorable book reviews : A quantitative study (1995) “ Previous writers have consistently found a high percentage of favorable book reviews in trade and scholarly journals. “
  • 26. INFORMATION RESOURCES Specialized Reports Market Research Reports Investment Bank Analysis Industry Surveys White Papers
  • 27. INFORMATION RESOURCES Finding Aids Indexes & Abstracts Research guides FAQs
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 39. INFORMATION RESOURCES News 13:03 Singapore Standard Time, 12 June BBC Factiva
  • 40. AVAILABILITY of Business Information Free Public Information A company phone number A listed company’s sales figures Information for a price: A private company’s sales figures/credit rating Proprietary Information - not available for any price - Coca-Cola’s formula * The Atlanta Journal and Constitution, June 26, 1999, Inspector Clouseau strikes again! Coke recipe found, Charles W. Holmes,
  • 41. AVAILABILITY of Business Information Origin : Press release, government, internal document; private citizens on the web CONTINUUM Industry: Major manufacturing (textiles)…..wholesale/retail/service …..sector Organization Type: Listed company… Private company… SME…Partnership… Nonprofit Country of origin : US, EU, Asia / Group of 8 / developing Cost : Free… free with registration…commercial rates
  • 42.
  • 43.

Hinweis der Redaktion

  1. Do these questions have one right answer?
  2. REORDER THE LIST IN IMPORTANCE FOR YOU