1. marcus evans professional training
Gaining Maximum Control:
Managing Multiple Projects Effectively
PROJECT MANAGEMENT SERIES
By the end of the course participants will be able to:
• Facilitate the development of a shared vision
• Select an appropriate project life-cycle for a multi-project environment
• Develop useful estimates of effort to support better scheduling
• Identify and manage resource constraints
• Respond to shared risks
• Delegate more effectively to their subordinates
• Track progress effectively for the projects they are responsible for
PMPs are eligible to earn 14 PDUs upon completion of this training
Participants are encouraged to bring their own project documents for possible use in class exercises and discussions
It is not enough to be busy; so are the ants.
The question is: what are we busy about?
Henry David Thoreau
Endorser
professional training

2. Gaining Maximum Control: Managing Multiple Projects Effectively
www.marcusevanspt.com
Overview:
This two-day programme is designed to help you develop project management skills that will be immediately useful, usable, and used back on the job. How do we do this? We
use actual projects provided by the participants in each class as the basis for all of the key exercises. This allows you to practice in a more realistic environment that is not black
and white, but shades of gray - just like the real world.
This programme will help you develop the skills needed to function effectively when managing multiple projects. Each module includes a brief review of the relevant single-
project management concepts followed by detailed treatment of how to adapt and adjust those ideas to the differing challenges of multi-project management. In particular,
participants will learn the differences between justificationa and vision, between motivation and movement, and between reserves and contingencies. They will also learn what
the most troublesome resources constraint is and techniques for more effective status reporting.
Approximately 50% of class time is devoted to casework and experiential learning. During hands-on exercises, you will work as part of a team to develop a
vision, define a project life-cycle, identify resource constraints, and design a multi-project reporting dashboard
Key areas to be covered in the programme and documentation
Testimonials from Mr.
Duncan’s clients:
Day One
“Bill conducted a brilliant PM training
Session One course at my workplace. The framework
Setting the stage for the two-day workshop he provided for planning and executing
our vendor management process was
• Introductions, ground rules, and expectation setting invaluable to our organization. The course
• Project, programme, and project portfolio management: Similarities and differences had a significant positive impact on how
• Types of multi-project management: Top-down, bottom-up, operational we controlled future projects.”
TEXAS INSTRUMENTS
Discussion: Participants will identify and share their multi-project management challenges
“I was very happy with the services
provided and recommend Bill to any
Session Two
organization seeking improvement in their
Providing leadership and vision in a multi-project environment project management disciplines.
• 5 characteristics of “exemplary leadership” Specifically, Bill has an expert’s
• 4 characteristics of “personal leadership” understanding of the subject matter AND
effective training methodologies. Bill
• The importance of shared vision
teaches from his vast experience and
• The Four Hour House (video) readily provides real world examples of
best practices in project management.”
Discussion: Participants will compare leadership characteristics from their own experience to popular R&D DIRECTOR / PDP CHAMPION
theoretical models COVIDIEN
TYCO HEALTHCARE
Session Three
Defining an effective project life-cycle “Bill led an excellent project management
training course at my workplace. The
• Different types of life-cycles: Product, project, and project management framework he provided for planning and
• The most basic project life-cycle: Design, define, deliver executing our large IT projects was
• Creating an effective project life-cycle for your projects invaluable to our organization. The course
• Why you need a consistent project life-cycle had a significant positive impact on how
our staff controlled future projects.”
CLARKE COUNTY GEORGIA
Exercise: Participants will analyse each other’s project life-cycle approaches for strengths and weaknesses
“Bill Duncan is a brilliant and street-smart
Session Four contributor to the practice of Program
Estimating to support resource planning and Project Management, in the USA,
• Estimating vs. budgeting and throughout the World. His insights
about any PM-related topic seem to be
• Effective use of range estimating
accurate and always useful, his facilitation
• Risks associated with time-boxed estimates and performance in meetings exemplary,
• Accounting for estimating error and his contributions to my own learning
outstanding.”
Exercise: Participants will develop estimates for selected activities in their own projects PROJECTEXPERTS
professional training
FOCUSED | registration form on page 6 page 2

3. Gaining Maximum Control: Managing Multiple Projects Effectively
www.marcusevanspt.com
Turning ‘Theory’ into ‘Practice’
This highly interactive and intensive training course provides attendees with the latest practices, tools and techniques. Our format combines real-world practical case study
examples, hypothetical scenarios, group exercises and tutorial-style presentations with a focus on collaborative and interactive learning.
Day Two
Testimonials from our recent
Session One training participants:
Dealing with resource constraints
“Content of training is more than
• Project resource-scheduling vs. multi-project resource-scheduling efficient!”
• Understanding the concept of “personal critical path” PETRONAS
• How much time is really available?
• Identifying the single, most-likely resource constraint “Good exposure for Project Performance
Measurements and it was a very fruitful
Exercise: Participants will analyse various scheduling scenarios for conflicts course that I ever attended.”
SENIOR PROJECT ENGINEER
Session Two TECHNIP
“Very good balance of presentation
Managing cross-project risks
methods: Power point, discussion,
• The single-project risk management approach: Plan, identify, evaluate, respond excercises-workshops, ideal break times.”
• Identifying both cause and effect to improve response planning COMMERCIAL MANAGER
• The multiplier effect for shared risks BALFOUR BEATTY
• Turning threats into opportunities
“Compact Training Manual. All in 2 Days.
Exercise: Participants will analyse their projects for risks and identify possible responses Well done !!”
PROJECT DIRECTOR
Session Three BH MARINE & OFFSHORE
Delegating effectively
“ (Great) Sharing of speaker's concept
• Delegation vs. assignment and experience. Sharing lessons learned
• The 6 levels of effective delegation with speaker and other participants.”
• The relationship between motivation and delegation ASSISTANT GENERAL MANAGER
• Why many approaches to motivation are not effective BOUSTEAD NAVAL SHIPYARD
Exercise: Participants will participate in delegation and motivation role plays “Great preparation and brilliant
presentation!”
Session Four FEDERAL TERRITORIES
Tracking progress effectively
“Training was very thought provoking
• Is earned value for you?
and drives reflection on one's own
• The one-page status report management style/impact.”
• Using stand-up meetings to expedite information flow EXXON MOBIL
Exercise: Participants will interpret real multi-project status reports
Session Five Endorser
Recap and Review
• Getting the most from what you've learned: Less is often more
• Mapping the tools and techniques to your project challenges
The Project Management Institute
Malaysia Chapter (PMIMY) is the local
chapter of the Project Management Institute
(PMI), the world’s leading not-for-profit
organization associated with the project
management profession. PMI has a global
membership of more than 327,000 as at 30th Sep
2010. PMIMY was founded in 1994 in Malaysia to
advocate and advance project management
excellence and discipline in Malaysia.
professional training
FOCUSED | registration form on page 6 page 3

4. Gaining Maximum Control: Managing Multiple Projects Effectively
www.marcusevanspt.com
Benefits to you
• Small class size to enhance learning experience and interaction with trainer and other participants
• Learning from expert facilitator on the subject matter
• Sharing on latest practices, tools and techniques
• Putting theory into practice: Immediate application in the workplace
Who should attend?
This training is tailor-made for Programme Managers, Project Directors, Project Managers, and Team Leaders who would like to improve their ability to manage multiple projects effectively.
Duration of Course: 2 Days
Location & Dates: Renaissance Hotel, Kuala Lumpur | 4th & 5th March 2013
Course Code: KL-GMP3228
Other Project Management Programme in our Portfolio includes:
• Project Performance Measurement • Project Resource Planning & Scheduling • Managing Large & Complex Projects
• Finance for Project Managers • Leading Successful Project Teams • Project Risk Management
Programme schedule
Day One & Two
0830 Registration and morning coffee
0900 Morning session begins
1030 Morning refreshments and networking break
1245 Networking luncheon
1345 Afternoon session begins
1545 Afternoon refreshments and networking break
1730 Course concludes
About your trainer
William R. Duncan President
Project Management Partners, US
William R. Duncan is the President of Project Management Partners, a project management consulting and training firm headquartered in Lexington, MA USA. He is currently Director of
Certification for the American Society for Advancement of Project Management (asapm) and a Board Member of the Global Alliance for Project Performance Standards (GAPPS). In addition,
he is the former Director of Standards for both asapm and the Project Management Institute, Inc. (USA).
Mr. Duncan has over 40 years of management and consulting experience including five years with a major international consulting firm. He was the primary author of the
original (1996) version of A Guide to the Project Management Body of Knowledge. With over 3,000,000 copies distributed worldwide, this seminal work is the most widely
used project management guide in the world today. In addition, his “process model” of project management was used as the basis for ISO 21500, Guidelines for Project
Management.
Mr. Duncan has authored over 40 articles for publications such as The Project Management Journal, PMNetwork, Projects@Work, and Chief Projects Officer. He has been chosen “Speaker of
the Year” by three different project management professional associations. He has presented papers at conferences sponsored by asapm, PMI, AIPM, IPMA, FOSTAS, and others.
Mr. Duncan has helped clients in North America, Latin America, Europe, and Asia improve their organisational competence in project management. Major clients include Camp Dresser &
McKee, China National Communications, Codelco, EMC2, Entergy Corporation, First Data Resources, Golden Telecom, Investors Group, Liberty Mutual Insurance, Manitoba Telephone, One-
S, Polaroid, Schlumberger, Sybase, and Texas Instruments.
He has also been called upon to provide expert testimony regarding proper project management processes for a major US law firm.
He is a 1970 graduate of Brown University in Providence, RI and has done post-graduate work at Boston University and Northeastern.
Some of Mr. Duncan’s Clients:
• Allied Signal Aerospace • Cabot LNG
• Camp Dresser & McKee • Context Integration
• First Data Resources • Investors Group
• Khafji Joint Operations (Kuwait) • Manitoba Telecom Services
• Molecular Systems • Pittsburgh Project Management Center
• Polaroid Corporation • Qatar Petroleum
• Rizzo Associates (a Tetratech company) • SABIC
• State of Oregon • Sybase
• Texas Instruments • Toys 'R' Us
• US Environmental Protection Agency • Westfield Group
• VTB Moscow
professional training
FOCUSED | registration form on page 6 page 4

5. marcus evans
professional training
Trainers – key to our success!
marcus evans’ trainers are leading associate trainers. This ensures that our trainers are the best and most appropriate trainers for each individual course in terms of areas
of expertise, training style, commercial industry experience and proven results.
We choose trainers who are specialists in their respective fields and are dedicated to enhancing the skills and knowledge of our delegates through practical, interactive and
applicable training.
Training style – making training dynamic!
Our trainers are selected on their ability to inspire, motivate and empower delegates. This is achieved by delivering training that is dynamic and relevant to the day-to-day
challenges delegates face in the real world.
All of the training courses offered represent a blend of tried and tested methods as well as the latest tools, techniques, market research, case studies and dynamic ways
of thinking.
A maximum of 25 delegates per course in deluxe training venues allows for interactive training through group discussion, role-plays and exercises giving delegates the “how
to” applicable and adaptable skills that they can use on returning to work.
Course content – making it relevant!
All delegates complete detailed pre-course questionnaires before the event enabling trainers to tailor course content in order to meet specific delegate needs.
Delegate objectives are re-visited before, during and after the event allowing us to focus on outcomes and address any delegate concerns as and when they arise.
Where applicable, our trainers also act as coaches in providing one-to-one advice and feedback both during and after the course. To support your learning, we provide extensive
documentation on all courses including, theory, models, exercises, worksheets, case studies, action plans, slides and further reading and reference material.
Course information
Upon receipt of your completed registration form you will receive formal confirmation of your booking. Approximately three weeks before the respective course you will receive
all pre-course information including joining instructions, course timings, venue and accommodation information and pre-course questionnaires.
Further information
Please visit www.marcusevanspt-asia.com for further course information and training resources including:
• Course Booking and Administration Notes
• Accommodation Booking Service
• Special Offers and email Updates
• Recommended Reading Materials
• Training Articles and News
• Over 50 Public Course Outlines and In-Company Training Solutions
In-company training solutions
If you have a number of delegates with similar training needs then you may wish to consider having a cost-effective in-company training solution delivered locally or on-site.
Courses can be tailored to specific requirements or developed as bespoke solutions. We also deliver activated teambuilding and leadership in-company workshops.
Please contact Sarah Faradilla to discuss further possibilities at +603 2723 6600 or email sarahf@marcusevanskl.com
marcus evans professional training courses combine the latest tools, techniques, market research, case studies and dynamic ways of thinking, delivered
by experienced trainers to ensure the skills and knowledge acquired are directly applicable to your organisation.
Research the latest concepts, tools, techniques and tried and tested methods
Trainers the highest standard of dynamic trainers with cross-industry experience
Tailored detailed pre-course questionnaires to address your objectives
Applicability training relevant to your needs and your workplace
Interactive limited numbers with group exercises, role-plays and feedback
Action planning, implementation and follow-up
Documentation comprehensive supporting notes and further reading materials
Venue deluxe facilities supporting the training environment
MARCUS EVANS PROFESSIONAL TRAINING page 5

6. Gaining Maximum Control: Managing Multiple Projects Effectively
KL-GMP3228 | Please write in BLOCK LETTERS
CODE
Sales Contract Register Now
Please complete this form immediately and fax back to Contact Marketing at marcus evans
Tel: +603 2723 6604
BERNARDINE MICHAEL Fax: +603 2723 6699
Fax: +603 2723 6699 Email: bernadinem@marcusevanskl.com
Date: 4th & 5th March 2013
Name:
Venue: Renaissance Hotel, Kuala Lumpur,
Position: Malaysia
Email:
Name: marcus evans
Suite A-20-1, Level 20, Hampshire Place Office, 157 Hampshire
Position:
1, Jalan Mayang Sari, 50450 Kuala Lumpur, Malaysia
Email: www.marcusevans.com
Name:
Payment Method
Position: Payment is required within 5 working days on receipt of invoice
Credit Card:
Email:
Please debit my ■ Visa ■ Mastercard ■ Amex ■ Diners
Organisation:
Card Holder’s Name:
Address:
Card Number:
■■■■ ■■■■ ■■■■ ■■■■
Town: State: Security Code:
Country: Postcode: ■■■■
Tel: ( ) Fax: ( ) Signature: Expiry Date: /
M Y
Nature of Business:
Confirmation Details: After receiving payment a receipt will be issued. If you do not receive
Company Size: ■ 1-9 ■ 10-24 ■ 25-49 ■ 50-99 a letter outlining joining details two weeks prior to the event, please contact the conference
■ 100-249 ■ 250-499 ■ 500-999 ■ 1000+ coordinator at marcus evans conferences.
Terms & Conditions
1.Fees are inclusive of programme materials and refreshments.
Authorisation 2. Payment Terms: Following completion and return of the registration form, full payment is required within
Signatory must be authorised to sign on behalf of contracting organisation. 5 days from receipt of invoice. PLEASE NOTE: payment must be received prior to the conference date. A
receipt will be issued on payment. Due to limited conference space, we advise early registration to avoid
disappointment. A 50% cancellation fee will be charged under the terms outlined below. We reserve the
right to refuse admission if payment is not received on time.
Name: 3.Cancellation/Substitution: Provided the total fee has been paid, substitutions at no extra charge up to 14
days before the event are allowed. Substitutions between 14 days and the date of the event will be allowed
subject to an administration fee of equal to 10% of the total fee that is to be transferred. Otherwise all
Position: bookings carry a 50% cancellation liability immediately after a signed sales contract has been received by
marcus evans (as defined above). Cancellations must be received in writing by mail or fax six (6) weeks
Signature: Date: / / before the conference is to be held in order to obtain a full credit for any future marcus evans conference.
Thereafter, the full conference fee is payable and is nonrefundable. The service charge is completely non-
refundable and non-creditable. Payment terms are five days and payment must be made prior to the start of
This booking is invalid without a signature. the conference. Non-payment or non-attendance does not constitute cancellation. By signing this contract,
the client agrees that in case of dispute or cancellation of this contract that marcus evans will not be able
to mitigate its losses for any less than 50% of the total contract value. If, for any reason, marcus evans
decides to cancel or postpone this conference, marcus evans is not responsible for covering airfare, hotel,
or other travel costs incurred by clients. The conference fee will not be refunded, but can be credited to a
future conference. Event programme content is subject to change without notice.
Fees 4.Copyright etc: All intellectual property rights in all materials produced or distributed by marcus evans in
■ Training Fees @ USD2,195 + GST / VAT (if applicable) per delegate connection with this event is expressly reserved and any unauthorized duplication, publication or distribution
is prohibited.
■ Premier Plus - Bring 3 or more delegates to this event and benefit from a 5.Client information is kept on marcus evans group companies database and used by marcus evans group
10% SAVINGS off the regular price companies to assist in providing selected products and services which maybe of interest to the Client and
which will be communicated by letter, phone, fax, (inc. automatic dialling) email or other electronic means.
All options inclusive of course papers, luncheon, refreshments & service charge. If you do not want marcus evans to do this please tick this box [ ]. For training and security purposes
telephone calls maybe recorded.
Indemnity: Should for any reason outside the control of marcus evans conferences, the 6.Important note: While every reasonable effort will be made to adhere to the advertised package,
venue or course leader change, or the event be cancelled due to an act of terrorism, extreme marcus evans reserves the right to change event dates, sites or location or omit event features, or merge
weather conditions or industrial action, marcus evans conferences shall endeavour to the event with another event, as it deems necessary without penalty and in such situations no refunds, part
refunds or alternative offers shall be made. In the event that marcus evans permanently cancels the event
reschedule but the client hereby indemnifies and holds marcus evans conferences harmless
for any reason whatsoever, (including, but not limited to any force majeure occurrence) and provided that the
from and against any and all costs, damages and expenses, including attorneys fees, which are event is not postponed to a later date nor is merged with another event, the Client shall receive a credit note
incurred by the client. The construction, validity and performance of this Agreement shall be for the amount that the Client has paid to such permanently cancelled event, valid for up to one year to be
governed in all respects by the laws of Malaysia to the exclusive jurisdiction of whose Courts the used at another marcus evans event. No refunds, part refunds or alternative offers shall be made.
Parties hereby agree to submit. 7.Governing law: This Agreement shall be governed and construed in accordance with the law of Malaysia
and the parties submit to the exclusive jurisdiction of the Malaysian Courts in Kuala Lumpur. However
marcus evans only is entitled to waive this right and submit to the jurisdiction of the courts in which the
Client's office is located.
8. Client hereby acknowledges that he/she specifically authorizes that marcus evans charge the credit card
listed above for the amount provided herein; that this Contract is valid, binding and enforceable; and that
he/she has no basis to claim that any payments required under this Contract at any time are improper,
disputed or unauthorized in any way. Client acknowledges that they have read and understood all terms of
professional training this contract, including, without limitation, the provisions relating to cancellation.