Presentation I ve done during PMI Global Congress which discuss about Communication Style in Project Management, this is a powerful tool to be perform an effective communication in Project Management

1. Information Technology
and Telecommunications
Specific Interest Group
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2. Understanding your
Communication Style
Nelson Rosamilha,PMP,BB
Regional Chair
Soth America
July, 1
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3. Agenda
• Introduction
• Types Of Communication Style
• Your communication Style
• Conclusion
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4. Introduction
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5. Introduction
 Individuals have various preferences for both communicating with
others and interpreting the communications from others.
 Good communication skills require a high level of self-awareness.
 Understanding Communication Styles Can Advance Your Relationships
and Your Career Prospects
 You can make another person more comfortable with you by selecting
and emphasizing certain behaviors that fit within your personality and
resonate with another
 Truly effective communication requires an understanding of other
people's styles as well as our own
5
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6. Introduction
• Recruiter: "Can you tell me, Dr. Smith, what you liked and didn't like
about our candidate Alice whom you met today?"
• Dr. Smith: "Well, she certainly isn't going to receive an offer from us.
I found her to be quite the opposite of what we are looking for."
• Recruiter: "I'm confused. Alice has exactly the set of skills that you
told me you were seeking. What happened?"
• Dr. Smith: "She did a fairly good job in her seminar, but in her
individual meetings she had all the personality of a cinder block. She
did OK with one or two of our technical staff, but in my meeting with
her she appeared wooden and disinterested, and I had similar
feedback from my boss. In this job, we need a person who can
communicate up and down different levels of staff."
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7. Types Of
Communication Style
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11. Your Communication
Style
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12. Your communcation Style
? ?
?
?
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13. Conclusion
The Golden Rule is wrong!
• As you know, the Golden Rule tells us to treat others as
we ourselves would like to be treated. Sounds very
nice, but do you think that the reserved person really
wants to be treated in the same way as the open
person? No way! So what you have to do is to remember
the spirit of the Golden Rule as opposed to the letter:
Treat others as their style indicates they would like to be
treated.
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reproduced or disseminated without the expressed written permission of PMI.