Today’s learning and development landscape can be quite complex. A challenging business
environment is creating more pressure to upgrade talent and build capability to compete and
deliver results for the business. At the same time, trends in learning and development are
impacting the balance of “ingredients” necessary for success. The learner also is pushing back –
only wanting learning that helps them be more effective and has direct impact on their jobs. How
can learning professionals most effectively navigate the 2010 landscape? Let’s discuss this.
3. What does the metaphor show?
• The learning and
development world
is a busy kitchen.
• Learning professionals
are the chefs.
• Learners order what
they want and dictate
when and how they
want it served.
4. We use the image to ask questions
and discover insights
• What’s cooking?
• What challenges do our chefs face?
• What trends do we see in the kitchen?
5. TREND: Don’t worry — it’s casual
• Enterprise learning must
address informal learning —
on-demand training, social
learning, and on-the-job
learning.
• 72% of corporate executives
say their company’s most
important development strategy
is “on-the-job training.”
(Josh Bersin, “Enterprise Learning and Talent Management 2010: Predictions for
the Coming Year.”)
6. TREND: Training for compliance —
do I really have to?
• Up to 70% of all eLearning is for
compliance, not performance
and development.
• Organizations are considering
alternatives for compliance-
driven eLearning, such as taking
samples of worker compliance
and using small-scale testing.
(Elliott Masie, “Learning in 2010,” Chief Learning Officer, January 2010)
7. TREND: The best of both worlds?
• Chief Learning Officers want to
keep traditional learning formats
while reducing travel.
• Live, online, instructor-led
training combines the benefits of
the web with interactivity, can be
archived
for future use.
(Cushing Anderson, “A Look at the Industry in 2010,” Chief Learning Officer,
January 2010)
8. TREND: Content – manage it before
it manages you
• Companies need to arrange,
manage, and reuse content,
not build it.
• Training tools will enable
tagging, searching, indexing,
and the use of employee
profiles, so someone can
“find an expert” instead of
taking a course.
(Bersin, “Enterprise Learning”)
9. TREND: Learning systems “in
the cloud”
• Open source technology is
changing the way companies
invest in technology. Apps are
hosted “in the cloud.”
• Open source eLearning
software offers a low initial
cost, ability to customize, and
active user communities.
(Masie, “Learning in 2010”)
10. TREND: Learning on the go
• Mobile learning is gaining
ground.
• Microsoft is using Academy
Mobile to offer its sales staff
a monthly, on-demand
podcast that helps them sell
products more effectively.
(Brandon Hall, PhD., “Five Learning Trends for 2009”)
11. TREND: Work and play do mix
• Games and simulations are
engaging, educational, and
interactive.
• Accenture uses a business
simulation game that gives
senior managers experience
in managing in a competitive
market. Teams compete to
achieve the company’s goals
and financial performance.
(Hall, “Five Learning Trends”)
12. TREND: Do-it-yourself learning
• New social networking tools
encourage employees to
contribute to and use learning
content.
• Employee blogs, internal wikis,
social networks, and collaborative
tagging and sharing foster do-it-
yourself learning.
(Hall, “Five Learning Trends”)
13. TREND: Virtual reality
• A nursing education simulation
in Second Life allows students
to measure blood pressure and
vital signs and administer drugs
to a virtual patient.
• This is a more affordable way to
train without cost or risks.
(Hall, “Five Learning Trends”)
14. TREND: Learning environments
catch up to the Millennials
• Millennials expect the
corporate world to meet them
on their turf
to manage their learning.
• Web 2.0 learning
environments provide more
collaborative features including
search, comments, tagging,
and ratings.
(Hall, “Five Learning Trends”)
15. To consider
• What trends would you add?
• Which trends are just “noise?”
• How do these trends impact the ever-changing
“kitchen” of learning and development?
• What else is getting in the way?
16. How Can Root Help You?
• We hope you find this experience useful.
If you’d like to learn more, please contact
us or go to www.rootlearning.com.
• Root uses visualization, data, and
dialogue to drive connections and
insights for its clients around the globe.