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James Clark
Co-founder, Room 214
jclark@room214.com
@jamesoclark, @Room_214
Trends in Social Media
Intriguing and Inspiring
Intriguided By
Inspired By
Inspired By
What? Seriously?
Never Given a Challenge They Can't Achieve
Tons of collaborators ready to help you succeed from Day 1
There is an EPIC and inspiring story
Receive Constant Feedback
Photo Credit: PCgamer.com
Mastery at What?
Virtuosos of Urgent Optimism
Virtuosos of Weaving a Tight Social Fabric
Virtuosos of Blissful Productivity
Virtuosos of Epic Meaning
Jane McGonagal, Institute of the Future
Exact Traits Needed For
What does this have to do with
Digital and Social Media?
Went From Complicated to
Complex Real Fast
Social Graph
vs
Interest Graph
Social
Graph
VS
Interest
Graph
Social
Graph
VS
Interest
Graph
Who I Am To Others
Who I Know
Implicit Relationship to
What I'm Likely to Buy
Who I Really Am
What I Engage With
Explicit Relationship to
What I'm Likely to Buy
Assumehole Knowhole
BRONIES: Friendship is Magic
Help Not Sell
Jay Baer: Youtility
Need:
Friend of Mind Awareness
"You seek to have the
prospective customer
allow you inside their
circle of trust, where
you become more
than just a purveyor,
but a rather valuable
resource."
~ Jay Baer
Collaborative Economy
Jeremiah Owyang
Jeremiah Owyang
~Altimeter Group
"The Collaborative
Economy is an
economic model
where ownership and
access are shared
between people,
startups and
corporations."
Need:
Two-Way Anytime Platforms
Storytelling and the
Post Advertising Age
www.zeromomentoftruth.com
The Consumer is More Informed
Than Employees
...and they're able to easily organize
... likely to step outside of comfort zone
...because
In Each Other We Trust
The Good News Is...
Storytelling Reigns Supreme
WHY STORY MATTERS
It's the currency everyone is trading on
When story is strong people naturally
want to be a part of it
When the story is confusing or lacking emotion,
people will stand on the sidelines
Storytelling becomes an invitation into relationship
Source: Michael Margolis, Get Storied
STORY IS THE MISSING LINK
BETWEEN
INNOVATION AND MARKETING
INNOVATION DOESN'T HAPPEN IN A VACUUM, IT MUST BE:
● COMMUNICATED THROUGH A STRATEGIC STORY PEOPLE CAN
IDENTIFY WITH
● MAPPED TO YOUR PAST (ORIGINS), PRESENT (VALUES) AND
FUTURE (ASPIRATIONS)
● ALIGNED TO NEEDS OF YOUR AUDIENCE AND THEIR EVOLVING
IDENTITY
Source: Michael Margolis, Get Storied
WHY MOST INNOVATIONS FAIL
● Your audience can't find themselves in the story
● Drive for your brand's self-validation hijacks the authentic
storyline
● There is no story alignment at the leadership of the company
● Critical dimension of culture and identity are underestimated
● Change is framed as a judgement and repudiation of the past
● Promises are not translated into the right experiences, rituals and
habits
Source: Michael Margolis, Get Storied
"I had to know and understand my
own story before I could listen to
and help other people with theirs."
-- Barack Obama
44th President of the USA
BRAND IS STORY
Step 1
Find the core story at the heart of the
brand to create your story platform
Source: turndogmillionaire.com
Step 2
Create narratives based on that story
and publish across all outlets in weird
and wonderful ways
Source: turndogmillionaire.com
Step 3
Use paid and free media to syndicate
the story to where the applicable
audience will most likely see it
Source: turndogmillionaire.com
Step 4
Content has to trigger at least 1 of 3
psychological sharing motivations:
Emotion
Identity and Self Expression
Information
Source: turndogmillionaire.com
Step 5
Optimize and tag it properly so people
can find it
Source: turndogmillionaire.com
Step 6
Fans sustain
and
participate in
the brand
story
Understand Your Brand Story
Audience:
Who are they?
What are their passions?
What are their media
habits: online and off?
What channels?
Brand:
What is the brand about?
What is the core brand
narrative?
What's the brand's history?
Category:
Understand the true competitive landscape of your
brand in the eyes of your busy customers.
What can you offer that your customer's can't get
elsewhere?
What's your competition doing?
Photo Credit: Courtney Dudley for WNYC
Excerpt from: "How to Crush Your Competitors on Social Media in 30 Days", from HubSpot, Inc.
Thank You!
@Room_214
@jamesoclark
Info@room214.com

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LOHAS Event: Trends in Social Media

  • 1. James Clark Co-founder, Room 214 jclark@room214.com @jamesoclark, @Room_214 Trends in Social Media Intriguing and Inspiring
  • 5. What? Seriously? Never Given a Challenge They Can't Achieve Tons of collaborators ready to help you succeed from Day 1 There is an EPIC and inspiring story Receive Constant Feedback Photo Credit: PCgamer.com
  • 6. Mastery at What? Virtuosos of Urgent Optimism Virtuosos of Weaving a Tight Social Fabric Virtuosos of Blissful Productivity Virtuosos of Epic Meaning Jane McGonagal, Institute of the Future
  • 8. What does this have to do with Digital and Social Media? Went From Complicated to Complex Real Fast
  • 9.
  • 12. Social Graph VS Interest Graph Who I Am To Others Who I Know Implicit Relationship to What I'm Likely to Buy Who I Really Am What I Engage With Explicit Relationship to What I'm Likely to Buy Assumehole Knowhole
  • 14. Help Not Sell Jay Baer: Youtility
  • 15.
  • 16. Need: Friend of Mind Awareness "You seek to have the prospective customer allow you inside their circle of trust, where you become more than just a purveyor, but a rather valuable resource." ~ Jay Baer
  • 18. Jeremiah Owyang ~Altimeter Group "The Collaborative Economy is an economic model where ownership and access are shared between people, startups and corporations."
  • 20. Storytelling and the Post Advertising Age
  • 22. The Consumer is More Informed Than Employees
  • 23. ...and they're able to easily organize
  • 24. ... likely to step outside of comfort zone
  • 26. The Good News Is... Storytelling Reigns Supreme
  • 27. WHY STORY MATTERS It's the currency everyone is trading on When story is strong people naturally want to be a part of it When the story is confusing or lacking emotion, people will stand on the sidelines Storytelling becomes an invitation into relationship Source: Michael Margolis, Get Storied
  • 28. STORY IS THE MISSING LINK BETWEEN INNOVATION AND MARKETING INNOVATION DOESN'T HAPPEN IN A VACUUM, IT MUST BE: ● COMMUNICATED THROUGH A STRATEGIC STORY PEOPLE CAN IDENTIFY WITH ● MAPPED TO YOUR PAST (ORIGINS), PRESENT (VALUES) AND FUTURE (ASPIRATIONS) ● ALIGNED TO NEEDS OF YOUR AUDIENCE AND THEIR EVOLVING IDENTITY Source: Michael Margolis, Get Storied
  • 29. WHY MOST INNOVATIONS FAIL ● Your audience can't find themselves in the story ● Drive for your brand's self-validation hijacks the authentic storyline ● There is no story alignment at the leadership of the company ● Critical dimension of culture and identity are underestimated ● Change is framed as a judgement and repudiation of the past ● Promises are not translated into the right experiences, rituals and habits Source: Michael Margolis, Get Storied
  • 30. "I had to know and understand my own story before I could listen to and help other people with theirs." -- Barack Obama 44th President of the USA
  • 32. Step 1 Find the core story at the heart of the brand to create your story platform Source: turndogmillionaire.com
  • 33. Step 2 Create narratives based on that story and publish across all outlets in weird and wonderful ways Source: turndogmillionaire.com
  • 34. Step 3 Use paid and free media to syndicate the story to where the applicable audience will most likely see it Source: turndogmillionaire.com
  • 35. Step 4 Content has to trigger at least 1 of 3 psychological sharing motivations: Emotion Identity and Self Expression Information Source: turndogmillionaire.com
  • 36. Step 5 Optimize and tag it properly so people can find it Source: turndogmillionaire.com
  • 38. Understand Your Brand Story Audience: Who are they? What are their passions? What are their media habits: online and off? What channels? Brand: What is the brand about? What is the core brand narrative? What's the brand's history? Category: Understand the true competitive landscape of your brand in the eyes of your busy customers. What can you offer that your customer's can't get elsewhere? What's your competition doing? Photo Credit: Courtney Dudley for WNYC Excerpt from: "How to Crush Your Competitors on Social Media in 30 Days", from HubSpot, Inc.