1. PDQ
Observation
Roman Cruz
Pia Miranda
Bob Orseno
Marlon Pizzaro
April 4, 2014
Group III1
HOT PANDESAL

2. The Store
April 4, 2014
Group III
2
STORE LAYOUT / LOCATION
MACHINERY
MANPOWER / MATERIALS

3. April 4, 20143
Inputs
Money
Adequacy of working capital/cash
flow
CAPEX Required
OPEX Budget
Amount / Source of debt
requirement
MANPOWER
1.Qualification
2.How Many
3.Job Description
4.Training
5.Benefits
6.Incentives
7.Disciplining
MATERIALS
 Adequacy
 Supply – delivery
Lead Time
Quality
Price
Bill of Materials
Inspection
MACHINERY
 Specs
 Maintenance/Lubrication
 Amount to spend
 Price
 Inspection
 Manuals
 Plant / Store Layout
Throughputs (Process / system)
That deliver PDQ/Satisfy needs and wants of
customers
OUTPUT (PRODUCT / SERVICE) MATCHING OUTCOME
(Pulls, processes inputs)
Price
1.That the buyer is willing to buy
2.That is competitive
Sold at P2.00ea.
Delivery
1.On time
Peak and non-peak
period is determined
and ensure sufficient
supplies.
2.In excellent condition
Pandesal are kept in
metal plates and
customized glass
cabinets to ensure right
emulsion, size and
fluffiness.
3.Nice packaging appearance
Pandesal are packed
using biodegradable
bag that is capable of
absorbing moist.
Quality
1.As per customer specification
2.Is differentiated
3.Beats customer’s expectation
4.Beats competitive features
Pandesal are ensured
fresh daily, fluffy with
the right size and
texture and taste.
PRODUCT
- one of
Filipinos staple
food next to
rice
PRICE
- affordable.
Sold at
P2.00ea
PROMOTION
- Seasonal
discount
PLACEMENT
Delighted
Customer
More customers
(that pulls output)
M
A
R
K
E
T
I
N
G
Quality Control
Supervision
5S
Kaizen
Continued…
HIGH SALES
(PHP10,000.00/DAY)
HIGH NET INCOME
(PHP2,500.00/DAY)
MANPOWER
1. High school level
2. 4 (2 per 12hrs shift)
3. Baker, Cashier
4. Basic baking
5. N/A
6. N/A
7. Through supervision
MATERIALS
 BOM: Pre-mix, Malunggay
flakes, kalabasa, bread
crumbs, vanilla
 Weekly order and supply
 Quality and Inspection:
Pre-mix texture, smell,
and shelf-life
MONEY
CAPEX: Php 700,000.00
OPEX: Php 7,497.00 /day
MACHINERY
Mixer and oven
Maintenance under
franchise agreement

4. THROUGHPUT (PROCESS / SYSTEM)
 Quality Control
 Bread are at ensured at constant weight @ 2g, fresh and fluffy.
 Supervision
 Ensure staff clean attire and attitude and proper rest periods.
 Ensure clean workplace.
 5S (Sort, Straighten, Shine, Standardize, Sustain)
 Sort – no unnecessary or hazardous materials. Safety objects such
as fire extinguishers, stoves, cleaning agents, etc are kept
appropriately.
 Straighten – machineries in right location, store and comfort
rooms in right order.
 Shine – workplace is kept clean, safe and organized at all times.
 Standardize – bread quality is constantly monitored.
 Sustain – staff are self-responsible and disciplined.
 Kaizen
 Attentive to customers’ feedbacks
 Researching for possible good vegetable mix – experimenting on
“ampalaya” pandesal
 Staff rotational duty and knowledge-transferring
April 4, 2014
Group III
4

5. The End
April 4, 2014
Group III
5