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ORGANIZING
Chapter Four
PART ONE: INTRODUCTION




                                         1/8/2012
   1.1 Meaning of organization




                                         POM/Chapter 4 - Organizing
   1.2 Process of Organization



   1.3 Principles of Organization


                                     2
DEFINITION OF ORGANIZING




                                                                1/8/2012
   Activities:                      Resources:
       Identification of              Determining the




                                                                POM/Chapter 4 - Organizing
        activities
       Grouping of Activities
                                        specific need of
       Assignment of jobs to           resources
        formal groups                  Allocation of
       Establishing a network          resources into
        of authority and
        responsibility                  specific groups
       Providing framework for        Evaluation and
        measurement, evaluati           control of use of
        on and control
                                        the resources       3
ORGANIZING




                                                   1/8/2012
Organizing  is the process of
 arranging     and     allocating




                                                   POM/Chapter 4 - Organizing
 work, authority, and resources
 among     an      organization’s
 members so that they can
 achieve organizational goal.
                Stoner, Freeman and Gilbert
                                               4
PROCESS OF ORGANIZING




                                1/8/2012
 Division of Work
 Grouping of Work




                                POM/Chapter 4 - Organizing
 Delegation of Authority

 Coordination of Work




                            5
1/8/2012   POM/Chapter 4 - Organizing
                                                                           6
PROCESS OF ORGANIZING SIMPLIFIED
PRINCIPLES OF ORGANIZING
                        8.Exception




                                             1/8/2012
1. Unity of Objective
2. Specialization
                        9.Efficiency




                                             POM/Chapter 4 - Organizing
3. Coordination
4. Authority and        10.Balance
Responsibility
                        11.Homogeneity
5. Unity of Command
6. Scalar Chain         12.Continuity
7. Span of Control
                        13.Simplicity    7
PART TWO: ORGANIZATIONAL ARCHITECTURE




                                            1/8/2012
   2.1   Vertical differentiation
       Tall versus Flat Structure




                                            POM/Chapter 4 - Organizing
   2.2   Horizontal differentiation
    Functional Structure
    Multidivisional Structure

    Geographic Structure

    Matrix Structure
                                        8
TALL VERSUS FLAT ORGANIZATIONS
Tall Organization
                    President




                                  All rights reserved.
                                  Copyright © by Houghton Mifflin Company.
Flat Organization
                    President




                                 6–9
ORGANIZATIONAL ARCHITECTURE -
VERTICAL INTEGRATION




                                                   1/8/2012
   Tall Organization:      Flat organization:
 This   type of         This    type of




                                                   POM/Chapter 4 - Organizing
    organizational           organizational
    architecture has         architecture
    many layers and
                             has few layers
    narrow span of
    control.                 and wide span
                             of control.
                                                  10
ESTABLISHING REPORTING RELATIONSHIPS:
  TALL VERSUS FLAT ORGANIZATIONS
 Tall   Organizations      Flat    Organizations
     Are more expensive          Lead to higher levels of
                                   employee morale and




                                                                  All rights reserved.
                                                                  Copyright © by Houghton Mifflin Company.
      because of the number
      of managers involved.        productivity.
     Foster more                 Create more administrative
      communication                responsibility for the
      problems because of          relatively few managers.
      the number of people        Create more supervisory
      through whom                 responsibility for managers
      information must pass.       due to wider spans of
                                   control.
                                                                 6–11
ORGANIZATIONAL ARCHITECTURE – HORIZONTAL
  DIFFERENTIATION
1. FUNCTIONAL STRUCTURE:




                                                  1/8/2012
              General Manager




                                                  POM/Chapter 4 - Organizing
 Production    Finance   Marketing      HR
    Dept         Dept      Dept      Deprtment



   Structure is created based on the
    various functions of an organization.
                                                 12
ORGANIZATIONAL ARCHITECTURE – HORIZONTAL
 DIFFERENTIATION
2. MULTI-DIVISION STRUCTURE




                                                         1/8/2012
                       General Manager




                                                         POM/Chapter 4 - Organizing
          Division I       Division II   Division III



   Multiple divisions are created in a
    related industry.
                                                        13
ORGANIZATIONAL ARCHITECTURE – HORIZONTAL
DIFFERENTIATION

 Divisional   or M-form (Multidivisional) Design
   An organizational arrangement based on multiple
    businesses in related areas operating within a larger
    organizational framework; following a strategy of
    related diversification.
   Activities are decentralized down to the divisional
    level; others are centralized at the corporate level.
   The largest advantages of the M-form design are the
    opportunities for coordination and sharing of
    resources.
ORGANIZATIONAL ARCHITECTURE – HORIZONTAL
DIFFERENTIATION
 3. GEOGRAPHIC STRUCTURE:




                                                               1/8/2012
           General




                                                               POM/Chapter 4 - Organizing
           Manager               Departments are
                                  created based on
                                  geographic regions.
                                 All the activities in one

 Eastern    Central   Western     geographic region is
 Region     Region    Region      categorized into one
                                  unit.


                                                              15
ORGANIZATIONAL ARCHITECTURE – HORIZONTAL
DIFFERENTIATION
4. MATRIX ORGANIZATION
                                        CEO




                  Vice president,   Vice president,   Vice president,   Vice president,
                  engineering       production        finance           marketing


                                                Employees
      Project
      manager A




      Project
      manager B




      Project
      manager C

                                                                                          6–16
MATRIX STRUCTURE:




                                                                       1/8/2012
   Advantages:                        Disadvantages:
   Enhances organizational              Employees are uncertain




                                                                       POM/Chapter 4 - Organizing
    flexibility.                          about reporting
   Team members have the                 relationships.
    opportunity to learn new             The dynamics of group
    skills.                               behavior may lead to
   Provides an efficient way for         slower decision
    the organization to use its           making, one-person
    human resources.                      domination, compromise
   Team members serve as                 decisions, or a loss of
    bridges to their departments          focus.
    for the team.                        More time may be required
                                          for coordinating task-      17
                                          related activities.
PART THREE: RESPONSIBILITY




                                    1/8/2012
3.1   Meaning of Responsibility




                                    POM/Chapter 4 - Organizing
3.2Establishing Task and
 Reporting Relationships

3.3   Creating Accountability

                                   18
RESPONSIBILITY:




                               1/8/2012
Responsibility   is the




                               POM/Chapter 4 - Organizing
     obligation to perform
               or
   duty to carryout certain
           activities

                              19
ESTABLISHING TASK AND REPORTING
RELATIONSHIP:




                                                                       1/8/2012
 Task    Relationship:
   How activities related to each other in an




                                                                       POM/Chapter 4 - Organizing
    organization.
   How the basic units of an organization are
    formed.
   Establishment of job description and job
    specification
       Job Specification: Prerequisites of job. Various skills and
        experiences needed to perform certain job.
       Job Description: The activities that have to be carried
        out at certain position in a job. It describes the job.
                                                                      20
ESTABLISHING TASK AND REPORTING
RELATIONSHIP:




                                                                1/8/2012
   Establishing Reporting Relationship:
       It is finding out




                                                                POM/Chapter 4 - Organizing
         Chain of command
         Span of control or span of management




    1. Who reports to whom?

    2. How many subordinates will a supervisor have?

    (Relate it to tall vs flat organizational architecture.)

                                                               21
CREATING ACCOUNTABILITY




                                 1/8/2012
   Accountability:
       Requirement to report




                                 POM/Chapter 4 - Organizing
                                22
PART FOUR: AUTHORITY




                                   1/8/2012
                                   POM/Chapter 4 - Organizing
4.1   Line and Staff Authority

4.2   Delegation of Authority


                                  23
AUTHORITY:




                                                1/8/2012
 Right to take decisions that arises due to
 position in organizational structure.




                                                POM/Chapter 4 - Organizing
 Authority is the right to perform or
 command. It allows its holder to act in
 certain designated ways and to directly
 influence the actions of others through
 orders.

 Types    of Authority:
     Line Authority
     Staff Authority                          24
LINE AUTHORITY




                                         1/8/2012
The chain of command in the
 organizational structure that flows




                                         POM/Chapter 4 - Organizing
 major decision making power.
The officially
 sanctioned ability to issue orders t
 o subordinate employees within
 an organization.
                                        25
STAFF AUTHORITY




                                                1/8/2012
 Staff   authority consists of the right to
    advise or assist those who possess




                                                POM/Chapter 4 - Organizing
    line authority as well as other staff
    personnel.

 The Advisory or Counseling
  Role :
 The Service Role
                                               26
 The Control Role
DELEGATION OF AUTHORITY




                                      1/8/2012
Assigning   work to subordinates
 and giving them necessary




                                      POM/Chapter 4 - Organizing
 authority to do the assigned work
 effectively.

Simple terms,
GRANTING AUTHORITY TO SUBORDINATES
                                     27
FEATURES OF DELEGATION OF
AUTHORITY:




                                             1/8/2012
 No delegation of total authority
 Delegation of only that authority a




                                             POM/Chapter 4 - Organizing
  manager has
 Representation of the superior

 Delegation for organizational purpose

 Restoration of delegated authority

 Balance of authority and responsibility

 No delegation of responsibility
                                            28
CONFLICT BETWEEN LINE – STAFF EMPLOYEES




                                           1/8/2012
Assume     Line Authority




                                           POM/Chapter 4 - Organizing
Do not give Sound Advice
Steal Credit for Success
Fail to Keep line
 personnel informed of their
 activities
Do not see the whole picture.            29
PART FIVE:
CENTRALIZATION AND DECENTRALIZATION




                                                     1/8/2012
   Meaning : Centralization and Decentralization




                                                     POM/Chapter 4 - Organizing
   Reasons: In which case which is needed



   Advantages and Disadvantages: of both


                                                    30
EMERGING ISSUES IN ORGANIZATION DESIGN




                                          1/8/2012
                                          POM/Chapter 4 - Organizing
                                         31
STAFFING: CONCEPT AND IMPORTANCE




                                    1/8/2012
                                    POM/Chapter 4 - Organizing
                                   32

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Chapter 4 organizing

  • 2. PART ONE: INTRODUCTION 1/8/2012  1.1 Meaning of organization POM/Chapter 4 - Organizing  1.2 Process of Organization  1.3 Principles of Organization 2
  • 3. DEFINITION OF ORGANIZING 1/8/2012  Activities:  Resources:  Identification of  Determining the POM/Chapter 4 - Organizing activities  Grouping of Activities specific need of  Assignment of jobs to resources formal groups  Allocation of  Establishing a network resources into of authority and responsibility specific groups  Providing framework for  Evaluation and measurement, evaluati control of use of on and control the resources 3
  • 4. ORGANIZING 1/8/2012 Organizing is the process of arranging and allocating POM/Chapter 4 - Organizing work, authority, and resources among an organization’s members so that they can achieve organizational goal.  Stoner, Freeman and Gilbert 4
  • 5. PROCESS OF ORGANIZING 1/8/2012  Division of Work  Grouping of Work POM/Chapter 4 - Organizing  Delegation of Authority  Coordination of Work 5
  • 6. 1/8/2012 POM/Chapter 4 - Organizing 6 PROCESS OF ORGANIZING SIMPLIFIED
  • 7. PRINCIPLES OF ORGANIZING 8.Exception 1/8/2012 1. Unity of Objective 2. Specialization 9.Efficiency POM/Chapter 4 - Organizing 3. Coordination 4. Authority and 10.Balance Responsibility 11.Homogeneity 5. Unity of Command 6. Scalar Chain 12.Continuity 7. Span of Control 13.Simplicity 7
  • 8. PART TWO: ORGANIZATIONAL ARCHITECTURE 1/8/2012  2.1 Vertical differentiation  Tall versus Flat Structure POM/Chapter 4 - Organizing  2.2 Horizontal differentiation Functional Structure Multidivisional Structure Geographic Structure Matrix Structure 8
  • 9. TALL VERSUS FLAT ORGANIZATIONS Tall Organization President All rights reserved. Copyright © by Houghton Mifflin Company. Flat Organization President 6–9
  • 10. ORGANIZATIONAL ARCHITECTURE - VERTICAL INTEGRATION 1/8/2012  Tall Organization:  Flat organization:  This type of This type of POM/Chapter 4 - Organizing organizational organizational architecture has architecture many layers and has few layers narrow span of control. and wide span of control. 10
  • 11. ESTABLISHING REPORTING RELATIONSHIPS: TALL VERSUS FLAT ORGANIZATIONS  Tall Organizations  Flat Organizations  Are more expensive  Lead to higher levels of employee morale and All rights reserved. Copyright © by Houghton Mifflin Company. because of the number of managers involved. productivity.  Foster more  Create more administrative communication responsibility for the problems because of relatively few managers. the number of people  Create more supervisory through whom responsibility for managers information must pass. due to wider spans of control. 6–11
  • 12. ORGANIZATIONAL ARCHITECTURE – HORIZONTAL DIFFERENTIATION 1. FUNCTIONAL STRUCTURE: 1/8/2012 General Manager POM/Chapter 4 - Organizing Production Finance Marketing HR Dept Dept Dept Deprtment Structure is created based on the various functions of an organization. 12
  • 13. ORGANIZATIONAL ARCHITECTURE – HORIZONTAL DIFFERENTIATION 2. MULTI-DIVISION STRUCTURE 1/8/2012 General Manager POM/Chapter 4 - Organizing Division I Division II Division III  Multiple divisions are created in a related industry. 13
  • 14. ORGANIZATIONAL ARCHITECTURE – HORIZONTAL DIFFERENTIATION  Divisional or M-form (Multidivisional) Design  An organizational arrangement based on multiple businesses in related areas operating within a larger organizational framework; following a strategy of related diversification.  Activities are decentralized down to the divisional level; others are centralized at the corporate level.  The largest advantages of the M-form design are the opportunities for coordination and sharing of resources.
  • 15. ORGANIZATIONAL ARCHITECTURE – HORIZONTAL DIFFERENTIATION 3. GEOGRAPHIC STRUCTURE: 1/8/2012 General POM/Chapter 4 - Organizing Manager  Departments are created based on geographic regions.  All the activities in one Eastern Central Western geographic region is Region Region Region categorized into one unit. 15
  • 16. ORGANIZATIONAL ARCHITECTURE – HORIZONTAL DIFFERENTIATION 4. MATRIX ORGANIZATION CEO Vice president, Vice president, Vice president, Vice president, engineering production finance marketing Employees Project manager A Project manager B Project manager C 6–16
  • 17. MATRIX STRUCTURE: 1/8/2012  Advantages:  Disadvantages:  Enhances organizational  Employees are uncertain POM/Chapter 4 - Organizing flexibility. about reporting  Team members have the relationships. opportunity to learn new  The dynamics of group skills. behavior may lead to  Provides an efficient way for slower decision the organization to use its making, one-person human resources. domination, compromise  Team members serve as decisions, or a loss of bridges to their departments focus. for the team.  More time may be required for coordinating task- 17 related activities.
  • 18. PART THREE: RESPONSIBILITY 1/8/2012 3.1 Meaning of Responsibility POM/Chapter 4 - Organizing 3.2Establishing Task and Reporting Relationships 3.3 Creating Accountability 18
  • 19. RESPONSIBILITY: 1/8/2012 Responsibility is the POM/Chapter 4 - Organizing obligation to perform or duty to carryout certain activities 19
  • 20. ESTABLISHING TASK AND REPORTING RELATIONSHIP: 1/8/2012  Task Relationship:  How activities related to each other in an POM/Chapter 4 - Organizing organization.  How the basic units of an organization are formed.  Establishment of job description and job specification  Job Specification: Prerequisites of job. Various skills and experiences needed to perform certain job.  Job Description: The activities that have to be carried out at certain position in a job. It describes the job. 20
  • 21. ESTABLISHING TASK AND REPORTING RELATIONSHIP: 1/8/2012  Establishing Reporting Relationship:  It is finding out POM/Chapter 4 - Organizing  Chain of command  Span of control or span of management 1. Who reports to whom? 2. How many subordinates will a supervisor have? (Relate it to tall vs flat organizational architecture.) 21
  • 22. CREATING ACCOUNTABILITY 1/8/2012  Accountability:  Requirement to report POM/Chapter 4 - Organizing 22
  • 23. PART FOUR: AUTHORITY 1/8/2012 POM/Chapter 4 - Organizing 4.1 Line and Staff Authority 4.2 Delegation of Authority 23
  • 24. AUTHORITY: 1/8/2012  Right to take decisions that arises due to position in organizational structure. POM/Chapter 4 - Organizing  Authority is the right to perform or command. It allows its holder to act in certain designated ways and to directly influence the actions of others through orders.  Types of Authority:  Line Authority  Staff Authority 24
  • 25. LINE AUTHORITY 1/8/2012 The chain of command in the organizational structure that flows POM/Chapter 4 - Organizing major decision making power. The officially sanctioned ability to issue orders t o subordinate employees within an organization. 25
  • 26. STAFF AUTHORITY 1/8/2012  Staff authority consists of the right to advise or assist those who possess POM/Chapter 4 - Organizing line authority as well as other staff personnel.  The Advisory or Counseling Role :  The Service Role 26  The Control Role
  • 27. DELEGATION OF AUTHORITY 1/8/2012 Assigning work to subordinates and giving them necessary POM/Chapter 4 - Organizing authority to do the assigned work effectively. Simple terms, GRANTING AUTHORITY TO SUBORDINATES 27
  • 28. FEATURES OF DELEGATION OF AUTHORITY: 1/8/2012  No delegation of total authority  Delegation of only that authority a POM/Chapter 4 - Organizing manager has  Representation of the superior  Delegation for organizational purpose  Restoration of delegated authority  Balance of authority and responsibility  No delegation of responsibility 28
  • 29. CONFLICT BETWEEN LINE – STAFF EMPLOYEES 1/8/2012 Assume Line Authority POM/Chapter 4 - Organizing Do not give Sound Advice Steal Credit for Success Fail to Keep line personnel informed of their activities Do not see the whole picture. 29
  • 30. PART FIVE: CENTRALIZATION AND DECENTRALIZATION 1/8/2012  Meaning : Centralization and Decentralization POM/Chapter 4 - Organizing  Reasons: In which case which is needed  Advantages and Disadvantages: of both 30
  • 31. EMERGING ISSUES IN ORGANIZATION DESIGN 1/8/2012 POM/Chapter 4 - Organizing 31
  • 32. STAFFING: CONCEPT AND IMPORTANCE 1/8/2012 POM/Chapter 4 - Organizing 32