Report from the UKWIR challenge design workshop 28th January 2015 @ Central Hall Westminster

1. 100%Open 2015
UKWIR Challenge Design Workshop
28/01/15
9 February 2015 1

2. 100%Open 2015
UKWIR workshop infographic
9 February 2015 2

3. 100%Open 2015
UKWIR workshop 28/01/15
Table working
9 February 2015 3
3 minute joint venture Participant introductions

4. 100%Open 2015
Objectives for the day – Steve Whipp
To provide an understanding
of open web-based crowd
sourcing to provide innovative
challenge solutions,
To discuss options for
development of an UKWIR
demonstration challenge,
To agree the topic(s) and
scope of challenge(s) as well as
to learn about and agree the
language to be used,
To agree involvement of
working group in the
challenge.
9 February 2015 4

5. 100%Open 2015
Introduction to Open Innovation
Lego case studyShockwaves case study
9 February 2015 5
e.On case study

6. 100%Open 20159 February 2015 6
6
More important to us
Less important to us
Sub-contract Archive
Do it ourselves
Open
Innovation
Within our
capability
Outside our
capability
Introduction to Open Innovation

7. 100%Open 2015
Give | Get
9 February 2015 7
Give | Get

8. 100%Open 2015
Give | Get
9 February 2015 8

9. 100%Open 2015
Give | Get
9 February 2015 9

10. 100%Open 2015
Give | Get
9 February 2015 10

11. 100%Open 2015
Give | Get
9 February 2015 11

12. 100%Open 2015
Give | Get
9 February 2015 12

13. 100%Open 2015
Give | Get
9 February 2015 13

14. 100%Open 2015
Introduction to the crowdsourcing platform
9 February 2015 14

15. 100%Open 2015
Perspectives and Listen and Learn research
Timothy Compton – Social Business Manager
Jeremy Hollow from Listen and Learn Research
Paul Rutter- Sustainable Water Manager
Stuart Edgar – Customer Insights Project
Manager

16. 100%Open 2015
Top insights from Listen and Learn Research
9 February 2015 16
11
10
8
5
10

17. 100%Open 2015
Interesting Questions
David Simoes-Brown 100%Open
Selecting top interesting questions per tableWriting interesting questions
9 February 2015 17

18. 100%Open 2015
Interesting Questions Votes
How do we get only pee and poo down the loo? 9
When do you most appreciate water? 7
What's your number? How can we get everyone
engaged in how much water they use - more
meaningful measurement (litre or £)
7
How can we help/encourage teenagers / children to
use less water?
6
How could we make saving water more fun? 6
What would you change if you used half the amount of
water?
4
How can we make it easer for you to interact with us? 4
Where have you seen water being wasted? 3
Interesting Questions
9 February 2015 18

19. 100%Open 2015
Recruitment and personas
9 February 2015 19

20. 100%Open 2015
Recruitment and personas
9 February 2015 20

21. 100%Open 2015
Recruitment and personas
9 February 2015 21

22. 100%Open 2015
Feedback
“This is an important project. It's different from how we've worked in the past”
“I’ve enjoyed meeting people and getting the opportunity to shape this”
“It's great to meet passionate people from the water industry. But I wanted to tweet!”
“I would have liked to have the director of communications here. I’m thinking about who
from the water companies could benefit from these answers”
“Great day. I’ve really enjoyed it. I will be stealing the warm up exercises for a workshop I
have in a couple of weeks!”
“Today we have varied companies with different perspectives. I’d like to be kept informed. I
can help with social media influencers”
“Today has demonstrated that we're all facing the same issues and have similar stories. I’d
like to get communications people involved. Something might spin from this into the
innovation programme.”
“It’s been an interesting day…and not just about saving water.
“The emphasis on the customer is different and fresh. The chemistry worked today. I’d like
the keep this community together”
9 February 2015 22

23. 100%Open 2014
Project contacts
9 February 2015 23
Roland Harwood & Chloë Booker
Co-Founder & Networks Partner
100%Open | Somerset House | New Wing | London | WC2R 1LA
Phone: +44 (0)20 7759 1050 | +44 (0)7811 761 435
Email: roland@100Open.com | chloe@100open.com
Web: www.100Open.com
Twitter: @100Open