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Pranav systtech Pvt Ltd Pune corporate_profile
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2. info@pranavsysttech.com www.pranavsysttech.com Page 1
About Us
We introduce ourselves as one of the fastest growing SAP partner and IT consulting company. Currently
we are providing SAP services to various customers in India and increasing our client base with many
challenging SAP system requirement and providing unique solutions.
Certification:
ISO 9001-2008
ISO 27001-2005
Members:
INDO-German Association
Maratha chambers commerce Industry and Agriculture (MCCIA)
Partner :
SAP Partner
Microsoft / HP/Dell
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The Pranav Systtech Pvt. Ltd. - Total SAP Solution, way of working together is founded on :
Our Vision:
"Building client value for life”
Mission:
"We deliver highly responsive and asset based business solutions that bridge our client's execution
gaps through a culture of collaboration and shared commitments. Doing so, we create a dynamic
environment of growth, advancement and learning for our employees and significant return for our
stakeholders while accelerating the value delivered to our clients.“
Value:
Client Value Creation:
Designing quantum leaps for the Client's Business.
Innovation:
Make a difference through creativity.
Passion for Excellence:
Relentless pursuit towards achieving better results every time.
Integrity:
Ethics, trust, fairness, transparency and honesty.
Collaboration:
Power of working together.
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Services from our portfolio:
Optimizing investments after an SAP implementation is a concern for organizations of all sizes. IT
managers are confronted with the twin challenges of escalating SAP support costs and limited
internal staff to scale up to meet exigencies in maintaining SAP systems. To confront these challenges,
companies are looking at partners to reduce maintenance costs and augment existing support teams.
What we offer : SAP Implementation and ERP System Implementation is utmost essential for any
organization for smooth and timely functioning of their various processes, but for a business to flourish
in the long run it should concentrate on its Core competencies that is what makes a business reach
unprecedented heights. We look into your existing systems and then revamp your whole business
strategy and show that your business can reach perfection. Through Optic are our shared services
model for SAP support we offer :
• SAP Implementation
• SAP Support Services
• SAP Up-gradation
• Solution Manager Implementation
• Issue Based Project/Small Assignment
• Contract Staffing
• Basis Support Project
• BAP Development & Support
• Corporate Training
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Level-1
Provides SAP software maintenance support for system errors Uses SAP-internal tools to help in
problem resolution Logs, tracks, resolves, and closes issues to the customer's satisfaction
Level-2
Provides additional support for troubleshooting, handling queries, & answering how-to questions
Logs, tracks, resolves, and closes issues to the customer's satisfaction Available as an annual
contract or on a time-and-materials basis
Level-3
The customization services provide remote consulting expertise to SAP system Provides direct
access to an experienced team of SAP experts Includes services like project and design advice,
application configuration and SDK programming Enhancing existing modules, develop forms &
layout sets, reports, data conversions & performance analysis
Flexible Support Services Level
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Onsite And Offshore Model
Offshore Outsourcing has gone main stream and now offshore is now no longer a concept but
a reality!
Advantages to the client include not just cost reduction but also access to a larger pool of
experienced and skilled offshore software professionals capable of delivering high quality software
and IT services.
Pranav Systtech Onsite - Offshore engagement model is designed to pass these benefits to clients.
Our entire Onsite - Offshore engagement model is governed by the Simple Services Delivery model
(SSDM) to ensure that the Client team and Automatic team work closely with each other. SSDM
implements a Governance model that provide below advantages:
• Complete transparency on project performance
• Providing near real time project dashboards
• Identifies risks at different stages of off shoring
• Initiates a risk mitigation plan
• Builds flexibility to adapt to changing client needs
• Service improvement opportunities by establishing base lines
The delivery and engagements are monitored and guided by the steering committee comprising of the
Client and Pranav Systtech management.
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Onsite - Offshore Software services delivery model overview
• Software project teams are divided into two sub teams viz., the onsite (nearer to client) and offshore
team
• Onsite team is team with the senior functional consultants who understand the client's requirement
along with the key users and document it. The activities are divided in 2 types:
- Onsite activities are completed at the client's end
- Offshore activities are documented and prepared for the offshore team.
• Size of the onsite team is decided based on the size of the project and the support requirements
• The offshore delivery team size is decided based on the project size and support requirements
Onsite activities
• Onsite techno-functional onsite software consultants work as channels between the Client business
analysts and offshore project team.
• Requirement specification documents are always approved by the key users and steering teams.
• Offshore activities are prepared / documented by the onsite team along with the key users
• After approval from the steering team, offshore activities are transitioned to the offshore team for
realization.
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Offshore activities
• Approved functional documents are accepted by the offshore project manager.
• The offshore team converts the business requirements and functional documents into the technical
design at offshore software delivery centre.
• Offshore Team Leaders and Functional Leaders translate the requirements and functional designs for the
functional/ technical team members for realization.
• Based on approved technical designs, code is built, tested and deployed from offshore.
• Sample data and test conditions are received from the client team or are already present in the test
environment.
• Built in developments/customisations are tested by the teams with the sample data from the client or in
the sample test environment with test cases relevant to the client business.
• Code/Customization is frozen for functional business testing.
• The tested code/customization is released to the onsite team for combined testing with the client (in the
QA environment) along with relevant documentation. Upon approval, the changes then go into
production.
• On approval from client post internal testing, the code is packed and delivered to the client project team.
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Resolution Method
• SAP Certified Consultant Level 1 will work on your project
• They will check issue and tried to resolve initially on the basis of given screenshot and information. If
given information is sufficient then they can resolve it .
• If given information is not sufficient then consultant will call or mail to user and understand issue online
and try to execute the same scenario in testing for permanent fixed.
• Document will be provided to client for each resolution
Example Support issue resolve template
• Issue Explanation
• Analysis
• Workaround
• Permanent Fix
• Recurring
• Technical help(ABAP or BASIS)
• Changes Require
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Workshop
• User facing complex issue from last long time like not working TDS Certification VAT
Register, Purchase Register, Sale register, Calculation, Variance, APP etc
• We mainintain centrally issue excel sheet file of user complex issue
• In workshop we provide solution to user for complex issue on the spot to Fix it.
Benefits:
• User satisfied with SAP work
• Process document provided
• Efficient in work and Effective work
• Cost reduction in 20% to raise issue.
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Corporate Training and Employee Empowerment
Company do need to empower employ with SAP training and increase the user acceptance level.
SAP training need to deliver in different scenario which could be as mentioned below
• SAP as new ERP System in the organisation
• New employee joining organisation
• New process and functionality introduce
• Making in-house strong SAP Team
• Increasing the utilisation of SAP system and functionalities
Training could be provided to:
• New Employee
• New user and change user role
• Core User or Team member
• Management team
• IT Team or consultant
Benefits:
• Effective working on system
• Efficient work process
• Cost reduction 60 %
• Increase in productivity
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Assignments / Projects
• Reputed Manufacturing Industry Wind energy: Implementation project
• Reputed Manufacturing Industry Wind energy : Reimplementation project
• Reputed Manufacturing Industry Wind energy : Enhancement Project
• Reputed Manufacturing Industry Wind energy : Taxation testing project
• Reputed Electronic Industry Wind energy : Small assignment project
• Reputed Electronic devise manufacture in Pune : Support Project
• Reputed equipment manufacturer in Pune: Support Project
• Reputed equipment manufacturer in Pune: Support Project
• Tours and Travels: Implementation project
• Plastic Industry: Technical assignment
• Foundry Industry: Small assignment
.
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Conference Hall / Reception
Client meeting room
Training room
Consultant BAY room
Firewall
Communication tools and application
Projector
Internet Leased Line for uninterrupted internet connection
Information security: We keep client data in safety mode with policy to work on Servers, VPN Network
and Communication tools and we follow the method as per ISO 27001-2005 for
information security.
Testimonial
Mr. Sunil Singhana
I’m a General Manager in an MNC, and had really been fed up with the way our business processes
functioned, and so a friend told me about Pranav Systtech, I called them up and as the way things
went ahead was what I really liked.
Feedback : The experience was really worth it, and the way they work is what made me think that
even after being at such a level, I still had many things to learn!
Infrastructure
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Key features
• We are selling services in flexible onsite or offsite service model wherein we open to keep or send
consultant onsite with no additional charges
• Ti-ups with SAP India, Microsoft, Dell and HP for client possible requirements
• Consultant Categories: We would like to offer service base on client requirement and system requirement
with categories resource as Level 1, Level 2 and Level 3 consultant.
• We have SAP certified consultant as well as experience holder with vast experience in various industry
• Customer oriented flexible service and support model
• We are serving many customers from different industry verticals successfully and our consultant
capabilities and processes is proved.
Our value added services
• Free workshop for recurring issues
• Free User training available at onsite or Offsite
• Consultant service available at onsite or offshore
• Template, Document or User manual will be provided
• Dedicated consultant team as a extend hand to IT Department
• We have Ti-ups with Microsoft, Dell and HP for client possible requirements
o We have effective vendor service it will be cost reduction up to 40%
o We believe in one time quality work with 100 % transparency during engagement