1. Summary
Highlights
Accomplishments
Experience
Rohan Williams
676 Olde Camelot Ci
Haines City, FL 33844
M: 3023121366
ro3dog@gmail.com
Enthusiastic Technician seeking to benefit an IT Department with complex technical
knowledge and strong leadership skills.
Versatile Installation with expertise in troubleshooting, diagnostics and customer service.
Desires a Senior Installation Technician position.
Telecommunications field installations
Telecommunications field service
Software installation and configuration
Fiber distribution
Cisco routers and switches
Microsoft OpenOffice
Supporting IP Telephony
Analysis and problem solving
Windows XP/Vista
Excellent classroom management
Motivating students
Innovative lesson planning
Performance assessments
FiOS installation
FiOS trouble shooting
FiOS instructing
Lesson Planning:
Introduced new learning methods to ensure total comprehension for all students.
Developed new learning center for reading assistance.Training:
Delivered training modules to inter-departmental teams to ensure smooth adoption of
new program.
Completed training on-time and under-budget.
Leaded technician a major network installation and upgrade project.
March 2015
to
Current
Woodland Hills, CAOmnikron
Instructor
Instructing student on the fundamental installation and repair of FiOS,Pole climbing and
basic installation of telephony .
January 2015
to
March 2015
Vienna, VAInsight Global
Installation and maintenance service technician
Installed and repaired customer telephone and special service lines from the central office to
the customers residents.
September 2012
to
January 2015
Charlotte, NCnetview
Lead I.T engineer
Installed Cisco systems and removing Avaya systems, including pulling wire, device
termination and mounting back boxes.

2. Professional Courses and Certifications
August 1990
to
July 2011
Wilmington, DEVerizon
FiOS service technician
Installing optical service,providing phone,Internet and cable services to business and
residential customers.
Valley Forge, PA, USAVerizon Tech. school
certified: Fiber Optic service
Coursework in basic and advance telephony