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RESUME
Rohan N Sawant
Email: rohan.n.sawant@gmail.com & sawant.rohan@hotmail.com
Contact: +91-96196-82411
Career Objective:
To Serve the Organization as a Technology Specialist with dedication and commitment to get better
results
Innovative:
Consistently analyze and improve technical capabilities related to the field of Information Technology there
by increasing the efficiency and competitive with the fast growing Technologies
Professional strengths:
• Service level agreements and SLA targeting
• Project/Infrastructure management and Strategic planning
• System expandability & reliability
• Team building, management and training
• Vendor relationships
• Internal Restructuring
• Help Desk Management
• Technical troubleshooting
Technical skills:
• Operating System: Win XP, Windows7, Win 2003/2008/2012 Servers
• Server Administration: ADS, DNS, DHCP, WSUS, NAS
• Virtualization: vSphere , VMware Esxi4.0, Esxi4.1 and VMware Workstation
• Office Packages: MS- Office 2003 / 2007, Lotus Notes Client 6.5
• Antivirus: Symantec Endpoint Protection, Trend Micro
• Backup Utility: Symantec Backup Exe, NT Backup, ASR and System state
• Hardware Platforms: HP and IBM
• Veritas and Microsoft Cluster
• SCOM 2012 R2 monitoring tool
• SCCM 2012 R2 patch management tool
Educational qualification:
• BCOM Graduate year 2006
Certifications:
• Microsoft Certified System Engineer (MCSE) in Windows 2003
• ITIL Foundation v3
Training Attended:
1. Citrix Basic Administration
2. ITIL Foundation v3
3. Windows 2008 Administration
4. SCOM 2012 R2
5. Six Sigma
Experience Summary:
Have 10 plus yrs. of experience in IT Infrastructure Environment IT experience mainly in windows Server
Trouble Shooting, Providing End to End Solution to Customers (Site Specific), Knowledge of ADS, DNS,
DHCP, WINS, Symantec Backups, SCOM 2007 R2 and 2012 R2, VERITAS Cluster(VCS and VEA), MS
Cluster, Bladelogic, Powerpath, LCS Client Communicator application, SCCM 2012 R2 patch management
tool, AR Remedy Ticket Management System, ServiceNow ticketing web base tool and few years of
experience in Desktop Troubleshooting
Organizations Worked in:
# 4th
Organization : Fujitsu India Ltd
Location : A 001, Dynasty Business Park, JB Nagar, Andheri (E), Mumbai – 59
Designation : Technical Consultant
Working Experience : November 2015 till date
# 3rd
Organization : CapGemini India Ltd
Location : Godrej Industries Complex, Vikroli (W), Mumbai – 79
Designation : Consultant – P4
Working Experience : April 2011 – October 2015 (4.7 Yrs.)
# 2nd
Organization : ICLP Pvt Ltd
Location : Andheri MIDC, Mumbai
Designation : System Admin
Working Experience : October 2008 – April 2011 (2.6 Yrs)
# 1st
Organization : PCS Tech Ltd
Site : Bharti Airtel Ltd (ON IBM Project)
Location : Mumbai & Navi Mumbai
Designation : System Engineer
Working Experience : November 2006 – June 2008 (1.8 Yrs)
Experience Details:
# 4th
Organization: Fujitsu India Ltd
Duration: November 2015 till date
Designation: Technical Consultant
 Responsibilities and Nature of Job:
 Technical and Operational:
• Handling Veritas Clusters environment for esteem clients of Fujitsu India
• Preparing Veritas case study docs both pre and post deployment so that once project is handed
over to local IT team they can manage it with ease.
• Providing onsite Technical support on L2 and L3 level.
• Weekly Project status call with Upper management and with Clients.
• Meeting with Clients to help understand their requirements and preparing Project delivery plan
according to their requirements.
• Providing RCA reports
• Providing technical inputs and help prepare upcoming project plans to clients
 Cluster environment:
• Successfully completed Veritas implementation on AIX (First VCS cluster on AIX) in short period
and got apparition from client
• Helped client to migrated storage from EMC to Hitachi on all Veritas cluster servers
• Resolving Veritas cluster Split-brain issue, Jeopardy issue and Membership issue.
• Cluster disk management, resizing and replacing storage via mirroring.
• User management in Veritas clusters as per clients standards.
• Providing information of latest updates and hotfixes and suggesting same for installation as well as
taking part in Cluster patch management.
• Configuring SCOM alerts to monitor Veritas cluster resources and disk groups in case of failure.
# 3rd
Organization: CapGemini India Ltd
Duration: April 2011 – October 2015 (4.7 Yrs.)
Designation: Consultant – P4
 Responsibilities and Nature of Job:
 Technical and Operational:
• Working with Technical support team which is responsible for infrastructure
• Services on Microsoft Windows technology
• Handling over 400+ Windows Servers (Physical & Remote), 50 VM servers (Client
• side support)
• Knowledge of AR Remedy Ticketing Tool and ServiceNow Tool
• Creation of SIP documents for further corporate development and Technology
• specific Job Aid for future reference
• Creating standard server build as per Organization requirement
• Updating servers with latest service packs and hot fixes via Blade Logic Tool
• Managing and monitoring servers through SCOM 2012 R2 console
• Design and implement a mechanism for handing on-off technical issues to other
Technical teams for further resolution
• Team Meeting with Onshore Team Members and Front office Team
• Preparing Daily, Weekly and monthly work status report and updating technology
specific documents
• Remote administration of Clients servers for L1, L2 problem related to
• Windows operating system
• Managing and administrating VMware Servers
• Call Logging with different Vendors like Microsoft, HP and Symantec
• Administration and management of 20 Veritas Cluster Servers like
• addition/deletion of LUN, Switchover of Groups, Patching of VCS Servers,
• Creation/deletion of VCS resources, Configuration of 5 to 6 nodes cluster and its
• Management
• Upgradation of Veritas cluster from v.5.1 SP2 to VCS 6.0
• Password Safekeeping with help of Cyber-Ark tool
• Performance tuning and monitoring on servers for processor, disk & memory
• utilization
• Troubleshooting Microsoft Communicator 2005 issues
• Knowledge of Internal and External IT Audit
• Administration and managing of SCCM 2012 R2 patch management tool
• Knowledge of ServiceNow web base ticketing tool and preparing ticketing reports on monthly basis.
 Virtualization:
• Have experience and knowledge of installing and implementing VMware ESXi
• server, VMware vSphere client
• Setting up VMware products such as VMware Workstation, vSphere and other
• products for virtualization
• Have experience with VMware update manager to install patches and updates on
• ESXi hosts and virtual machines
• Have experience of Virtualization from Physical to Virtual (P2V) and Virtual to
• Virtual (V2V)
 Servers Handled:
• VMware Servers and VM Clients
• Windows 2003 and 2008 Workstations
• Symantec VERITAS Cluster servers
• SCOM 2012 R2
• MS 2012 Cluster
• SCCM 2012 R2 path management
# 2nd
Organization: ICLP Pvt Ltd
Duration: October 2008 – April 2011
Designation: System Admin
 Responsibilities and Nature of Job:
 Technical and Operational:
• Handling over 120+ Windows Servers (Physical & Remote), 10 VM servers across
• ICLP Domain
• Key role in setting-up IT infrastructure in ICLP along with other Team Members
• Creating standard server build as per Organization requirement
• Updating servers with latest service packs and hot fixes
• Creating standard process for group policy deployment
• Active Directory users and groups management
• Implementation and administration of DNS, DHCP, WSUS, and Antivirus Server
• Design and implement a mechanism for handing on-off technical issues to other
Technical teams for further resolution
• Creating standard Symantec Net-backup policies and taking back-up of the
• Servers, Restoring the data as per the customer request
• Preparing monthly work status report and updating technology specific documents
• Remote administration of servers for L1, L2 problem across ICLP offices related to
• Windows operating system
• Installation and Configuration of IIS, FTP for applications
• Quota implementation on NAS Server
• Centralized Antivirus management using Symantec Antivirus SEP 11
• Encrypting Office systems with standard PGP encryption tool for data protection
• Managing LAN & WAN Links
• Experience of working in Datacenter environment
• Call Logging with different Vendors like IBM, HP, TATA VSNL and Reliance
 Virtualization:
• Have experience and knowledge of installing and implementing VMware ESXi
• server, VMware vSphere client
• Setting up VMware products such as VMware Workstation, vSphere and other
• products for virtualization
• Have experience with VMware update manager to install patches and updates on
• ESXi hosts and virtual machines
• Have experience of Virtualization from Physical to Virtual (P2V) and Virtual to
• Virtual (V2V)
 Servers Handled:
• DC, ADC, DNS, DHCP, WSUS & NAS
• Symantec Antivirus Server
• VMware ESXi 4.0 and 4.1 vSphere Client
• Windows 2000 and 2003 Workstations
• Symantec Backup
• Alloy Asset Inventory System
# 1st
Organization: PCS Tech Ltd
Duration: November 2006 – June 2008
Designation: System Engineer
 Responsibilities and Nature of Job:
 Technical and Operational:
• Installation, Configuration and administration of Windows 2003 Servers
• Administrating Active Directory Services
• Technical support for Operating Systems (Windows 2000 / 2003)
• Worked under high end servers IBM 206, 226 & 306 series
• Backup Management, Reporting and Data Recovery
• GPO implementation as per Organization Policy
• Disaster Recovery in case of server failure from System sate and ASR Backup
using IBM DDS4 DAT Drive
• Virus Protection and Eradication via Trend Micro Antivirus
• Configuring and troubleshooting Microsoft Office apps and Lotus notes 6.5
• Provision of Internet Access via Proxy Server
• Basic Hygiene and GSD of Windows Servers as per IBM Standards
• Implementing and troubleshooting Desktop issues
• Remote Support for Onsite Users through VNC, TeamViewer, and RDC
• Call Management using ManageNow Web base Tool
• Asset management via AMT Tool
• User ID management on quarter basis
• Troubleshooting day today user issues and resolving their queries
 Servers Handled:
• DC, DNS, DHCP, WSUS
• TrendMicro Antivirus Server
• File Server
Strength:
• Punctuality
• Adaptability
• Self-Motivated
• Quick in Learning New Tools, Techniques and Concepts
Personal:
Name : Rohan Nandkumar Sawant
Date of Birth : 24TH
October, 1984
Marital Status : Married
Language Known : English, Hindi and Marathi
Address : 101/102 Gayatri Pooja CHS near Sarovar Hotel, Patil Wadi,
Shivaji Udyog Nagar, Patharli Rd, Dombivli (E) PIN: 421201
Mobile : +91-96196-82411
E-Mail Address : rohan.n.sawant@gmail.com / sawant.rohan@hotmail.com
Passport : H1851730
Enjoyment:
Listen Music, Watch Cricket, Like’s to go on a Long Drive with Friends etc
Duration: November 2006 – June 2008
Designation: System Engineer
 Responsibilities and Nature of Job:
 Technical and Operational:
• Installation, Configuration and administration of Windows 2003 Servers
• Administrating Active Directory Services
• Technical support for Operating Systems (Windows 2000 / 2003)
• Worked under high end servers IBM 206, 226 & 306 series
• Backup Management, Reporting and Data Recovery
• GPO implementation as per Organization Policy
• Disaster Recovery in case of server failure from System sate and ASR Backup
using IBM DDS4 DAT Drive
• Virus Protection and Eradication via Trend Micro Antivirus
• Configuring and troubleshooting Microsoft Office apps and Lotus notes 6.5
• Provision of Internet Access via Proxy Server
• Basic Hygiene and GSD of Windows Servers as per IBM Standards
• Implementing and troubleshooting Desktop issues
• Remote Support for Onsite Users through VNC, TeamViewer, and RDC
• Call Management using ManageNow Web base Tool
• Asset management via AMT Tool
• User ID management on quarter basis
• Troubleshooting day today user issues and resolving their queries
 Servers Handled:
• DC, DNS, DHCP, WSUS
• TrendMicro Antivirus Server
• File Server
Strength:
• Punctuality
• Adaptability
• Self-Motivated
• Quick in Learning New Tools, Techniques and Concepts
Personal:
Name : Rohan Nandkumar Sawant
Date of Birth : 24TH
October, 1984
Marital Status : Married
Language Known : English, Hindi and Marathi
Address : 101/102 Gayatri Pooja CHS near Sarovar Hotel, Patil Wadi,
Shivaji Udyog Nagar, Patharli Rd, Dombivli (E) PIN: 421201
Mobile : +91-96196-82411
E-Mail Address : rohan.n.sawant@gmail.com / sawant.rohan@hotmail.com
Passport : H1851730
Enjoyment:
Listen Music, Watch Cricket, Like’s to go on a Long Drive with Friends etc

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Rohan Sawant

  • 1. RESUME Rohan N Sawant Email: rohan.n.sawant@gmail.com & sawant.rohan@hotmail.com Contact: +91-96196-82411 Career Objective: To Serve the Organization as a Technology Specialist with dedication and commitment to get better results Innovative: Consistently analyze and improve technical capabilities related to the field of Information Technology there by increasing the efficiency and competitive with the fast growing Technologies Professional strengths: • Service level agreements and SLA targeting • Project/Infrastructure management and Strategic planning • System expandability & reliability • Team building, management and training • Vendor relationships • Internal Restructuring • Help Desk Management • Technical troubleshooting Technical skills: • Operating System: Win XP, Windows7, Win 2003/2008/2012 Servers • Server Administration: ADS, DNS, DHCP, WSUS, NAS • Virtualization: vSphere , VMware Esxi4.0, Esxi4.1 and VMware Workstation • Office Packages: MS- Office 2003 / 2007, Lotus Notes Client 6.5 • Antivirus: Symantec Endpoint Protection, Trend Micro • Backup Utility: Symantec Backup Exe, NT Backup, ASR and System state • Hardware Platforms: HP and IBM • Veritas and Microsoft Cluster • SCOM 2012 R2 monitoring tool • SCCM 2012 R2 patch management tool Educational qualification: • BCOM Graduate year 2006 Certifications: • Microsoft Certified System Engineer (MCSE) in Windows 2003 • ITIL Foundation v3 Training Attended: 1. Citrix Basic Administration 2. ITIL Foundation v3 3. Windows 2008 Administration 4. SCOM 2012 R2 5. Six Sigma Experience Summary: Have 10 plus yrs. of experience in IT Infrastructure Environment IT experience mainly in windows Server Trouble Shooting, Providing End to End Solution to Customers (Site Specific), Knowledge of ADS, DNS,
  • 2. DHCP, WINS, Symantec Backups, SCOM 2007 R2 and 2012 R2, VERITAS Cluster(VCS and VEA), MS Cluster, Bladelogic, Powerpath, LCS Client Communicator application, SCCM 2012 R2 patch management tool, AR Remedy Ticket Management System, ServiceNow ticketing web base tool and few years of experience in Desktop Troubleshooting Organizations Worked in: # 4th Organization : Fujitsu India Ltd Location : A 001, Dynasty Business Park, JB Nagar, Andheri (E), Mumbai – 59 Designation : Technical Consultant Working Experience : November 2015 till date # 3rd Organization : CapGemini India Ltd Location : Godrej Industries Complex, Vikroli (W), Mumbai – 79 Designation : Consultant – P4 Working Experience : April 2011 – October 2015 (4.7 Yrs.) # 2nd Organization : ICLP Pvt Ltd Location : Andheri MIDC, Mumbai Designation : System Admin Working Experience : October 2008 – April 2011 (2.6 Yrs) # 1st Organization : PCS Tech Ltd Site : Bharti Airtel Ltd (ON IBM Project) Location : Mumbai & Navi Mumbai Designation : System Engineer Working Experience : November 2006 – June 2008 (1.8 Yrs) Experience Details: # 4th Organization: Fujitsu India Ltd Duration: November 2015 till date Designation: Technical Consultant  Responsibilities and Nature of Job:  Technical and Operational: • Handling Veritas Clusters environment for esteem clients of Fujitsu India • Preparing Veritas case study docs both pre and post deployment so that once project is handed over to local IT team they can manage it with ease. • Providing onsite Technical support on L2 and L3 level. • Weekly Project status call with Upper management and with Clients. • Meeting with Clients to help understand their requirements and preparing Project delivery plan according to their requirements. • Providing RCA reports • Providing technical inputs and help prepare upcoming project plans to clients  Cluster environment: • Successfully completed Veritas implementation on AIX (First VCS cluster on AIX) in short period and got apparition from client • Helped client to migrated storage from EMC to Hitachi on all Veritas cluster servers • Resolving Veritas cluster Split-brain issue, Jeopardy issue and Membership issue. • Cluster disk management, resizing and replacing storage via mirroring. • User management in Veritas clusters as per clients standards. • Providing information of latest updates and hotfixes and suggesting same for installation as well as taking part in Cluster patch management. • Configuring SCOM alerts to monitor Veritas cluster resources and disk groups in case of failure.
  • 3. # 3rd Organization: CapGemini India Ltd Duration: April 2011 – October 2015 (4.7 Yrs.) Designation: Consultant – P4  Responsibilities and Nature of Job:  Technical and Operational: • Working with Technical support team which is responsible for infrastructure • Services on Microsoft Windows technology • Handling over 400+ Windows Servers (Physical & Remote), 50 VM servers (Client • side support) • Knowledge of AR Remedy Ticketing Tool and ServiceNow Tool • Creation of SIP documents for further corporate development and Technology • specific Job Aid for future reference • Creating standard server build as per Organization requirement • Updating servers with latest service packs and hot fixes via Blade Logic Tool • Managing and monitoring servers through SCOM 2012 R2 console • Design and implement a mechanism for handing on-off technical issues to other Technical teams for further resolution • Team Meeting with Onshore Team Members and Front office Team • Preparing Daily, Weekly and monthly work status report and updating technology specific documents • Remote administration of Clients servers for L1, L2 problem related to • Windows operating system • Managing and administrating VMware Servers • Call Logging with different Vendors like Microsoft, HP and Symantec • Administration and management of 20 Veritas Cluster Servers like • addition/deletion of LUN, Switchover of Groups, Patching of VCS Servers, • Creation/deletion of VCS resources, Configuration of 5 to 6 nodes cluster and its • Management • Upgradation of Veritas cluster from v.5.1 SP2 to VCS 6.0 • Password Safekeeping with help of Cyber-Ark tool • Performance tuning and monitoring on servers for processor, disk & memory • utilization • Troubleshooting Microsoft Communicator 2005 issues • Knowledge of Internal and External IT Audit • Administration and managing of SCCM 2012 R2 patch management tool • Knowledge of ServiceNow web base ticketing tool and preparing ticketing reports on monthly basis.  Virtualization: • Have experience and knowledge of installing and implementing VMware ESXi • server, VMware vSphere client • Setting up VMware products such as VMware Workstation, vSphere and other • products for virtualization • Have experience with VMware update manager to install patches and updates on • ESXi hosts and virtual machines • Have experience of Virtualization from Physical to Virtual (P2V) and Virtual to • Virtual (V2V)  Servers Handled: • VMware Servers and VM Clients • Windows 2003 and 2008 Workstations
  • 4. • Symantec VERITAS Cluster servers • SCOM 2012 R2 • MS 2012 Cluster • SCCM 2012 R2 path management # 2nd Organization: ICLP Pvt Ltd Duration: October 2008 – April 2011 Designation: System Admin  Responsibilities and Nature of Job:  Technical and Operational: • Handling over 120+ Windows Servers (Physical & Remote), 10 VM servers across • ICLP Domain • Key role in setting-up IT infrastructure in ICLP along with other Team Members • Creating standard server build as per Organization requirement • Updating servers with latest service packs and hot fixes • Creating standard process for group policy deployment • Active Directory users and groups management • Implementation and administration of DNS, DHCP, WSUS, and Antivirus Server • Design and implement a mechanism for handing on-off technical issues to other Technical teams for further resolution • Creating standard Symantec Net-backup policies and taking back-up of the • Servers, Restoring the data as per the customer request • Preparing monthly work status report and updating technology specific documents • Remote administration of servers for L1, L2 problem across ICLP offices related to • Windows operating system • Installation and Configuration of IIS, FTP for applications • Quota implementation on NAS Server • Centralized Antivirus management using Symantec Antivirus SEP 11 • Encrypting Office systems with standard PGP encryption tool for data protection • Managing LAN & WAN Links • Experience of working in Datacenter environment • Call Logging with different Vendors like IBM, HP, TATA VSNL and Reliance  Virtualization: • Have experience and knowledge of installing and implementing VMware ESXi • server, VMware vSphere client • Setting up VMware products such as VMware Workstation, vSphere and other • products for virtualization • Have experience with VMware update manager to install patches and updates on • ESXi hosts and virtual machines • Have experience of Virtualization from Physical to Virtual (P2V) and Virtual to • Virtual (V2V)  Servers Handled: • DC, ADC, DNS, DHCP, WSUS & NAS • Symantec Antivirus Server • VMware ESXi 4.0 and 4.1 vSphere Client • Windows 2000 and 2003 Workstations • Symantec Backup • Alloy Asset Inventory System # 1st Organization: PCS Tech Ltd
  • 5. Duration: November 2006 – June 2008 Designation: System Engineer  Responsibilities and Nature of Job:  Technical and Operational: • Installation, Configuration and administration of Windows 2003 Servers • Administrating Active Directory Services • Technical support for Operating Systems (Windows 2000 / 2003) • Worked under high end servers IBM 206, 226 & 306 series • Backup Management, Reporting and Data Recovery • GPO implementation as per Organization Policy • Disaster Recovery in case of server failure from System sate and ASR Backup using IBM DDS4 DAT Drive • Virus Protection and Eradication via Trend Micro Antivirus • Configuring and troubleshooting Microsoft Office apps and Lotus notes 6.5 • Provision of Internet Access via Proxy Server • Basic Hygiene and GSD of Windows Servers as per IBM Standards • Implementing and troubleshooting Desktop issues • Remote Support for Onsite Users through VNC, TeamViewer, and RDC • Call Management using ManageNow Web base Tool • Asset management via AMT Tool • User ID management on quarter basis • Troubleshooting day today user issues and resolving their queries  Servers Handled: • DC, DNS, DHCP, WSUS • TrendMicro Antivirus Server • File Server Strength: • Punctuality • Adaptability • Self-Motivated • Quick in Learning New Tools, Techniques and Concepts Personal: Name : Rohan Nandkumar Sawant Date of Birth : 24TH October, 1984 Marital Status : Married Language Known : English, Hindi and Marathi Address : 101/102 Gayatri Pooja CHS near Sarovar Hotel, Patil Wadi, Shivaji Udyog Nagar, Patharli Rd, Dombivli (E) PIN: 421201 Mobile : +91-96196-82411 E-Mail Address : rohan.n.sawant@gmail.com / sawant.rohan@hotmail.com Passport : H1851730 Enjoyment: Listen Music, Watch Cricket, Like’s to go on a Long Drive with Friends etc
  • 6. Duration: November 2006 – June 2008 Designation: System Engineer  Responsibilities and Nature of Job:  Technical and Operational: • Installation, Configuration and administration of Windows 2003 Servers • Administrating Active Directory Services • Technical support for Operating Systems (Windows 2000 / 2003) • Worked under high end servers IBM 206, 226 & 306 series • Backup Management, Reporting and Data Recovery • GPO implementation as per Organization Policy • Disaster Recovery in case of server failure from System sate and ASR Backup using IBM DDS4 DAT Drive • Virus Protection and Eradication via Trend Micro Antivirus • Configuring and troubleshooting Microsoft Office apps and Lotus notes 6.5 • Provision of Internet Access via Proxy Server • Basic Hygiene and GSD of Windows Servers as per IBM Standards • Implementing and troubleshooting Desktop issues • Remote Support for Onsite Users through VNC, TeamViewer, and RDC • Call Management using ManageNow Web base Tool • Asset management via AMT Tool • User ID management on quarter basis • Troubleshooting day today user issues and resolving their queries  Servers Handled: • DC, DNS, DHCP, WSUS • TrendMicro Antivirus Server • File Server Strength: • Punctuality • Adaptability • Self-Motivated • Quick in Learning New Tools, Techniques and Concepts Personal: Name : Rohan Nandkumar Sawant Date of Birth : 24TH October, 1984 Marital Status : Married Language Known : English, Hindi and Marathi Address : 101/102 Gayatri Pooja CHS near Sarovar Hotel, Patil Wadi, Shivaji Udyog Nagar, Patharli Rd, Dombivli (E) PIN: 421201 Mobile : +91-96196-82411 E-Mail Address : rohan.n.sawant@gmail.com / sawant.rohan@hotmail.com Passport : H1851730 Enjoyment: Listen Music, Watch Cricket, Like’s to go on a Long Drive with Friends etc