This document provides an overview and agenda for a two-day onboarding event for new instructors at Hondros College of Business. Day one focuses on introductions, an overview of the organization's mission and values, instructor responsibilities and tools for success. Presenters discuss partnering with different departments like marketing, business development, IT and accounting. Day two covers classroom management techniques, curriculum expectations, quality assurance processes and faculty development opportunities. The document aims to equip new instructors with the information and resources needed to deliver a consistent, high-quality educational experience across all Hondros campuses.

1. WELCOMEto Hondros College of Business!
New Instructor Onboarding
April 19th and 20th
We are so glad you are here!

2. Hondros College of Business –
You are joining an elite team that…
• Develops Ohio’s Workforce
• Educates 4 out of 5 Ohio real estate licensees
• Educates more insurance agents than any other OH provide
• Has students consistently giving high ratings to:
• Our instructors
• Staff
• Entire Hondros experience
The Elite Team

3. Goals for the next two days
• Getting to know one another and people in the organization
• Introducing you to the mission, values and history of the
organization you are joining
• Showing how you are an integral part of our success
• Giving you all the tools to be a great Hondros College of
Business Instructor
• Have fun and ask questions!

4. Getting started
• Things you need to know for the next two days
• Review the agenda
• Using your binder
• Goals you have for the next two days
• Questions
• Let’s go…

5. WELCOME TO HONDROS!
Building the team –
• Find a partner
• Interview your partner
• Name (how does the person like to be introduced) and which campus
• How long have you been in your field
• What is one really interesting fact you would like to share with the group
• Why are you excited to teach for Hondros
• Introduce your partner to the group

6. Who we are as an organization
• Welcome Video!
• Who we are and how we got started..

7. HONDROS COLLEGE OF BUSINESS ORGANIZATION
7
President
Tina Lapp
Sales Team
Sites
Contact
Center
Outside
Sales
Programs
Real Estate
Education
Insurance
Education
Degree &
Accreditation
Compliance
Shared
Services
Accounting,
Marketing/HR,
Products &
Technology

8. HONDROS MARKETING STRUCTURE
VP, Marketing
Kerry Hurff
Asst. Brand
Manager
Courtney
Johnson
Graphic
Designer
David
Bushey
Marketing
Coordinator
Matt
Hamrick
Market Research
& Insights Dir.
Stephanie
Webb (PT)
Front End
Developer
Kristan
Weaver
Sr. Digital
Mkt. Manager
Donnell
Harmon
Digital
Mktg. Manager
Christy
Bernard
Video Prod.
Manager
Allison
Willford
Dir., Human
Resources
Deb
Guilbert
H.R.
Assistant
Jen
Forschner
8

9. VP, Technology
Chris Vincenzi
Manager of
Learning
Technologies
Chris Schuler
IT Manager
Amy Fanok
Dir., Product
Development
Nancy Johnson
Product Manager
Cyndi Donaldson
PRODUCT & TECHNOLOGY ORGANIZATION
9

10. What does it mean
to be a Hondros Ambassador?
• Why we do what we do?
• How do you help create that “wow” experience for our
students?
• How do you represent the Hondros College of Business brand?
• How do you help us continue to grow and get better at what
we do?
• How we are going to help you become part of our elite team
of instructors.

11. Tools to help you become
a Great Hondros Instructor:
We have a team of people behind the scenes to help you be
successful: (see the resource section of your binder)
• Operations and Site Staff
• Business Development and Sales
• Degree Program Staff
• Compliance and Faculty
• Marketing
• IT
• Accounting
• Management
• Human Resources

12. Prospects  Students  Alumni
• Advertising
• Branding
• Communications
• Digital Marketing – SEO, pay per click, remarketing, paid social, inbound
marketing.
• Analysis & Tracking – promo codes, Google Analytics, Real Ed/LMS
• Direct Mail - postcards
• Email Marketing
• Lists / Data
• Publications & Design – Course guide, student guide, media kit
• Public Relations
• Site Support
• Social Media
• Website: Design & redesigns, content and strategy

13. Partnering with Marketing
• Get Connected & be an Ambassador
• Click. Click. DONE. Video
• Course Guides / Tools for Outreach
• Product Sales

14. Quality Emails: Become a Elite
Hondros Instructor

15. Partnering
with Business Development
• Who we are
• How we can help you be successful
• How you can share information with us
• Why we rely on you

16. Partnering with your Site Staff
• Rob Voltz – Director of Operations
• Site Director Role
• Student Services Associate – Site operations role
• Student Services Associate – Call center role
• Role with students
• How they can help you be successful

17. Partnering with our Degree Program
• Associate Degree of
Applied Business in
Business Management
• Based out of Columbus
• Can be completed online
• Send leads to: Joel Browder
jbrowder@hondros.com –
614-508-7284
• $99/credit hour!
• Ideal for working
professional, average age
43 years old
• Small-Business Owner
• Entrepreneur
• Prospective Broker
• Those who have many credits,
no degree
• Evaluate transfer credits at
no cost/obligation
• Quarterly advising sessions

18. Accreditation - ACICS
• What is it?
• The essential purpose of the accreditation process is to
provide a professional judgment as to quality of the
educational institution or program (s) offered and to
encourage continual improvement.
How does ACICS fit in with our Real Estate program?

19. Partnering with Your IT Staff
• Technology in the classroom
• IT’s Role – how they help you be successful
• What you have access to
• Hondros e-mail
• Uses same account as Intranet
• Email username: email address
• Intranet username: “FirstInitialLastName”

20. Partnering with Accounting
• What you need to know
• Bookstore inventory management
• Instructor copies of textbooks

21. Partnering with Human Resources
• How we can help
• ADP – Payroll
• Employment verifications
• Benefits
• Changes in your information
• Do you know someone else that would make a great
instructor? Let HR know!!!
• Faculty and Staff Events

22. Hondros Family of
Annual Events
Company Picnic in late July / early August
Annual Meeting / Holiday Party – Late
December

23. Partnering with Compliance
• Compliance Responsibilities
• Continuing education credit
• Instructor approvals
• Quality@Hondros.com
• Who
• What
• When
• Why
• Response

24. Faculty Management
• Rod Farthing/ Al Batteiger / Vince DiBartolo
• Daily checklist
• Intranet/curriculum portal, accessing surveys, email
• What is on each cart- what if technology isn’t working?
• Who to call/FAQ
• 3-ring binder instructor resource manual
• Review course guide

25. Regulatory/Accreditation
What is your role and responsibility as an instructor?
• Follow the syllabus
• Follow assigned class timings for start/end/breaks
• Follow the policies in the student catalog and
instructor manual
• FERPA - Family Educational Rights and Privacy Act

26. Continuous Improvement
•Review your surveys
•Faculty development
•In service meetings

27. Faculty Development
“Professional development should be an ongoing endeavor
for all faculty members
because their growth as instructors has a profound impact
on their students. There
are always opportunities for improvement, new teaching
techniques to learn and master,
and experiences to share with colleagues.”
-- Rob Kelly
Editor
Academic Leader

28. Faculty Development
• Each instructor must have a plan on file
• What are some types of appropriate faculty
development?
• Courses/Workshops
• Professional organizations
• Conventions/Educational meetings
• Visits to employers, other schools, or related
organizations

29. How will you be evaluated?
• Surveys
• Observations
• Site personnel and corporate staff feedback
• Quality@Hondros.com

30. Faculty manual review
Curriculum Development
• If you note an error in the materials please email to
Rod Farthing at: rfarthing@hondros.com for Real
Estate and Vince DiBartolo at:
vdibartolo@Hondros.com for Insurance.
• ANY changes you make to materials must be
reviewed and approved – Send to
Rod Farthing (RE) at: rfarthing@hondros.com or
Vince DiBartolo (Insurance) at:
vdibartolo@Hondros.com.

31. Faculty Manual Review
Recruiting
• Students may not be ‘steered’ or influenced in ANY
way
What you can do:
• Participate in Career Nights and other approved
recruiting procedures (NOT on days/nights you are
assigned to instruct)
• Must have a signed ‘broker agreement’ on file

32. Faculty Manual Review
Recruiting- Do not….
1. Directly ask students to join your company
2. Discuss the benefits of one company over
another company – making any comparisons –
good or bad
3. Discuss any news stories about companies within
the industry
4. Speak poorly of ANY business or profession

33. Faculty Manual Review
Recruiting- Do not….
5. Invite students to contact you to discuss anything
other than the course
6. Wear jewelry, name badges, or clothing
promoting a company; includes notebooks,
coffee mugs, folios, etc.
7. Use classroom materials that promote any
company
8. Encourage students that may already be with
your company to approach other students about
joining your company

34. Faculty Manual
• Dress Code
• Tuition and Bookstore Benefit
• After teaching one year and 100 hours:
• CE courses within your industry at no charge
• 35% tuition discount in courses separate from your career area
• 10% discount on bookstore items and textbooks
• Immediate family members in any course receive 35% discount

35. Classroom Management -
Attendance
• Certificates are awarded based on attendance
• If a student is late, document the time
• Send ALL attendance related issues to the site staff –
don’t ever dispute an arrival time!
• Take attendance within 20 minutes of class start and
again after lunch, (nights – only once)
• Large classes may pass an attendance roster

36. Classroom Management – Grades
Administration
• Tests for each pre-license class are in the back of each
text and are to be administered on the final day of
class. Use ALL 50 questions in the exam.
• Answer sheets must be collected and given to site
office with the roster along with any additional course
paperwork
• Final Exam (75%) and Attendance (25%)

37. Adult Learning Styles
Al Batteiger
Rod Farthing

38. There is a reason why
everyone doesn’t teach

39. You Are Able!

40. GAPE
Generally Accepted Principals of
Education
1. Addressing the experience of the Adult Learner
2. Uniform Quality Control overall
3. To make sure we change as our Learners have changed
4. Avoiding the most common mistakes

41. Andragogy

42. Andragogy =
The Art of Delivering
Education to
Adults

43. Andragogy
What do our Learners
expect in return for their
tuition?

44. Andragogy
Highly Motivated, They
Are Here By Choice With
a Need to Know

45. Andragogy
3 Basic Learning
Styles

46. Andragogy
Auditory Learners
“Listening”

47. Andragogy
Visual Learners
“Slides”

48. Andragogy
Kinesthetic
“Hands On”

49. Andragogy
Written on a board is better
than verbal , visual is best
remembered

50. Andragogy
Please Utilize your slide
projectors and slides

51. Andragogy
First Impression of you
from your Learner
means everything from
Day 1

52. Name on the Board

53. Andragogy
Enter Your Class
Upbeat

54. Andragogy
Introduce Yourself
Personally to each
learner if possible

55. Andragogy
We Teach To The Exam
PSI

56. Andragogy
Being Able To Pass The
Exam Is Always In The
Back Of Their Minds

57. Andragogy
Teaching across the
generations and age
groups

58. Age Groups
18-25
Seekers/Sponges
Still close to K-12 Learning
Look up to you as a Leader

59. Age Groups
26-39 constantly checking
themselves and their endeavor
on this new career path

60. Age Groups
40-59 apprehensive
Always in fear of keeping up with
their peers

61. Andragogy
Adult Learners are more
challenging for an
Instructor ie.
Devices vs. No devices

62. General Duties to the
Public & Industry

63. Andragogy
Consider a Learners
Stress for a moment

64. Andragogy
Come in early enough on
the day you are teaching
to be prepared

65. Andragogy
Treat your Learners as
you would want to be
treated

66. Andragogy
Some may be less
flexible with their
receptivity to their
knowledge
Seating Theory

67. General Duties to the
Public & Industry

68. General Duties to the
Public & Industry

69. Andragogy
More eager for
“Real World” application
rather vs. book concept

70. Andragogy
Take Full Ownership of
Your Class

71. Andragogy
Arrange the Lectern how
you want it

72. Andragogy
Do your best to relate
concepts to a real life
setting
( Caution area)

73. Andragogy
If you look good, you will
feel good, you will
instruct with confidence
Dress

74. Andragogy
Start your class by talking
about something
current

75. Verbally Captivate
Vary Your Lecture Tone

76. Andragogy
Checking your class for
knowledge
Learning Does Not Stop When You Get To The
Chapter Quiz

77. Andragogy
Use the chapter
Summaries

78. Andragogy
Utilize the chapter’s
knowledge quiz

79. Mandatory
Use test taking strategies
on the chapter quiz’s

80. Wording
One word can make or
break an answer

81. Testing Anxiety
Read the question twice,
maybe the answers first

82. Wording
“Not”, is the most
commonly used word in
questions

83. “Not”

84. “Except”
“Except”, is the second
most commonly used
word in questions

85. Teach to watch for
superlative words in
answers, they are
commonly the wrong
answers

86. Must, Always, Greatest,
and Never in answers
are usually the wrong
answers

87. Question 1
• A salesperson receives a co-op offer on a listing. The
salesperson contacts the out-of-town owner with the
details and the owner decides to extend a counter offer.
Before the first buyer acts on the counter, another offer is
received from a different prospective purchaser. What is the
salesperson's responsibility regarding the second offer?
a) The second buyer must be told of the first offer
b) The first buyer must be told of the second offer
c) Both must be told of the other’s offer
d) Neither can be told of the other unless the seller
specifically authorizes the salesperson to do so. The
Seller might consider that to be confidential information
Superlative words! Must, always, never, greatest

88. Andragogy
Promote CompuCram,
Crammer Class

89. Auditing a Class

90. Schoology

91. Schoology

92. Schoology

93. Schoology

94. Schoology

95. Schoology

96. Schoology

97. Schoology

98. Schoology

99. Schoology

100. Schoology

101. Faculty OnBoarding
Day 2

102. Classroom Management
• Learning Styles of the Adult Learner
• Classroom Management Techniques
• Curriculum Expectations
• Attendance and Grades
• Ancillary Products

103. Quality@hondros.com

104. Quality Email

105. Quality Email

106. Quality Email

107. Quality@Hondros.com
6 Most Common
Learner
Comments

108. #1
“Instructor reads
from the book”
Always refer back to book so class can follow

109. #2
“Bothered by
others that are
talking”

110. #3
“The Instructor
Rushed Through
The Book”

111. #4
“Letting a Learner
Ramble On and On”

112. #5
“Going Off Topic For
Too long”

113. #6
Room Temperature

114. Goal #1, Consistent
Course Delivery From All
Campus’s

115. Modules
We have to stay in sync

116. Days
Nights
Weekends

117. Module Guide
Sheets

118. Module Examples
Principles
&
Practices

119. 119
Chapter 1, begins Module 1

120. Module 1 runs thru page
21 of Chapter 2

121. End Module 1, Beginning Module 2

122. Slide showing end of Module 1
End Module 1

123. Beginning Module 2

124. Module 2 starts with page 21
of chapter 2 and runs thru the end of
chapter 4

125. Module 2 Runs thru Chapter 4

126. Begin Module 3

127. Module 3 begins with Chapter 5
runs thru page 90 in Chapter 6
January 2015

128. Chapter 6 – Continued
Brokers, Salespeople, and the
Agency Relationship
January 2015

129. End Module 3
page 90

130. Page 90 of chapter 6
begins Module 4
January 2015

131. Mark it in your book

132. Module Examples
Law book

133. Law Day 1 A.M. , Module 1
January 2015

134. Module 1 runs thru page
31 in chapter 2
February 2015

135. Continue with Chapter 2
Ohio Real Estate Licensing Law
February 2015

136. End Module 1, page 31
February 2015

137. End Module 1
February 2015

138. Module 2 starts with
page 32 of Chapter 2
runs to the end of
Chapter 2
February 2015

139. Begin Module 2, page 32

140. Begin Module 5, Law

141. Module 5 Starts with Chapter 5
runs to page 148
of Chapter 6
February 2015

142. Know where to
start and stop
modules

143. How to prepare your
book, and avoid reading
from it

144. Read your book
Make summary
sentences on the sides
of paragraphs

145. Summarize with paragraph notes

146. Addressing
Book Errors
www.schoology.com
Error Reporting Group

147. Slide
Usage
Made Easy

148. Mark Slide Changes

149. Read your audience
?

150. Always Try to Bridge Back
to The Original Question
When Explaining

151. Flow about your class
space, make it your
space

152. Learn your books!

153. PSI Project
Repetition/Overlap

154. Repeat the Learners
Questions!!!!

155. Affirm the Learners
Questions
to build Esteem

156. Modules Concept
Stay on pace with the
syllabus!
Respect your fellow
instructors time!

157. Admit it, if you Don’t
Know it !

158. Teach to all, not just
those that are showing
interest

159. Show Tolerance

160. Build their Esteem
Through Encouragement

161. No Politics..
Respect Classroom
Diversity..
Learner Grandstanding etc.

162. Instructing Fair Housing
Follow the book and you will avoid trouble

163. Constant questions from
a learner slowing you up
?

164. Nobody sits
For more than an
hour and a half

165. All final exams
administer 50
questions

166. Daily Schedule
A.M. Module 8:00 A.M. – 12:35 P.M.
Lunch 12:35 – 1:05
P.M. Module 1:05 P.M. – 5:35 P.M.

167. •Attendance
•Late Arrival

168. •Carts
•Screens
•Markers
•Seating

169. Drugs
And
Alcohol

170. Food in Class

171. The Learner That Wants
To Show They Know It
All

172. No Brand Naming

173. Project a pleasant voice
to be heard by all (use
microphones on large classes!)

174. Build their Confidence
most of all

175. Try to make the more
complex words and
concepts seem simple

176. Support our books even
if you think differently

177. Most of all,
HAVE FUN
Changing Lives

178. Lets Look at the
Books

179. Good Instructing!

180. Real Estate Textbooks and
Curriculum
• Course Syllabi
• Corrections
• Schoology
• PowerPoints
• Modules
• Timing