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MOBILE MARKETING
                    EXPERIENCE
PRESENTED BY
Rob Short
rshortt@velti.com
0207 921 5532                    Let‟s get started!


                                                      1
2
Reinventing marketing for the Mobile era
ALL ABOUT VELTI




                           WE‟RE BIG                         WE‟RE PRACTICED                             WE‟RE SMART
                              GLOBAL REACH                        DEEP MOBILE EXPERIENCE             AND WE BUILD SMART TECHNOLOGIES
                     NASDAQ listed                           825+ brands and agencies             Velti‟s mGage platform reaches 4.26B
                                                              3,000+ campaigns                      mobile consumers
                     1,000+ employees with 450+ engineers
                                                              2.5 billion consumer interactions    Optimized on 6,000 devices
                     19 offices around the world
                                                               per day                              End to end: from asset creation to
                     10-years of profitable growth                                                  promotional marketing mobile CRM, we do
                     2010 revenue of $116.3m with EBITDA     11B monthly impressions               it all
                      of $27.2m                                                                                                                3
Velti market leadership          Blue Chip customer base
                                                   in 68+ countries


ALL ABOUT VELTI




                                       idle east

                                                                             4
An overview of the services we can offer
ALL ABOUT VELTI



                  Mobile Commerce                                        Mobile Marketing

                     mCommerce / mweb and            Your strategy                MULTI CHANNEL marketing /
                      multi OS native apps                                       mobile advertising / sms / QR /
                                                                                             social



                                                 Rewards based marketing
                      Vouchers               Mobile CRM   Promotions   Loyalty          Location Based
                                                                                                                   5
Velti market leadership In Retail
                  Velti has a global portfolio of retail clients however our key strength is that we leverage experience from our other sectors and bring them
ALL ABOUT VELTI   to retailers




                                                                                                                                                                 6
Velti market leadership in APP development
ALL ABOUT VELTI




                                                               7
What Velti Does:
‘Text to Enter‟
•       Use QR code or “shortcode” as text response mechanism to open mobile to all users
•       Capture numbers and respond with confirmation or offers via MMS or custom web pages.
•       Customers who text in are then added to the customer opted in database for future mobile marketing promotions
•       Customers who redeem can be sent new collection updates, offers or vouchers




    „Text to Buy‟
•      Include a direct response mechanism on adverts
•      Customers are taken through a mobile registration to receive SMS for a mSite/App or store voucher
•      Customer is taken directly to the purchase page for the specific item realising a quick and convenient purchase




                                                                                                                         8
1.       Vertical scroll
                                                                                  Mobile Email
2.       Horizontal scroll – to view bullet points shown in „3‟
3.       Desktop view
4.       Mobile optimised email showing bullet points




                             1




                                                                                                                      4



                            2




                                                Try it here: http://newsletters.ea.com/2012/FIFA/MOBILE/en/
     Before                                                                                                   After
                                                                                                                      10
Cross-Channel Engagement
Platform        ENGAGEMENT
                 PLATFORM
                                                 REWARDS
                                                                              RELEVANT
                                                                            COMMUNICATION
PROVIDE     Enables an ongoing dialogue
                                           Flexible reward schemes to
                                          incentivize product purchase
            with consumers through an         and continuous brand       …as in personalized and targeted
CONSUMERS    interactive, entertaining              engagement              communication increasing
                                                                         playability and repeat purchase
                    experience
YET
ANOTHER
REASON TO
BUY YOUR                   LEVERAGE MOBILE AS AN
                         ALWAYS ON AND ON THE GO
PRODUCTS                                 MEDIUM
Objectives                                Solution
  Velti worked with ASOS to maximize        Velti put in place a dedicated shortcode that allowed ASOS customers
  the auction of Cheryl Cole‟s dress        to make a lowest unique bid for the dress of their choice. The
  collection.                               reverse auction mechanics meant that users could be knocked off the
                                            winning slot and were prompted to bid again.




THE VELTI RESULT
The auction was available for 10 days and attracted over 70,000 unique bids (of £1) during this time.
Press coverage was excellent driving further revenues for The Princes Trust.



                                                                                                                   12
What Velti Does:
•   Utilises the latest HTML5 mobile web technology to deliver a fast app like experience
•   Mobile traffic increased by 500% within 3 months of launch – conversions are higher than the website
•   Key features include:
      •       Optimal experience served to each device
      •       Full API integration into eCommerce platform
      •       „One Click‟ checkout for registered users
      •       Accordion menus to reduce page refreshes




                WINNER - Most Effective mCommerce Solution Mobile Interactive Group – New Look 2011
Objectives                                Solution
• Increase sales                          • Check price, locate nearest in stock store, reserve
• Improve customer service                  and collect your product
• Strengthen brand loyalty                • Customer notifications /alerts
                                          • Targeted marketing messages with unique voucher
                                            codes


THE VELTI RESULT

 4.5 m
    customer
                              6M
                             opt in profiled
                                                        54 M
                                                          consumer
                                                                                5.8 M
                              customers                interactions for         interactions for
interactions per                                    interactive services        mobile marketing
     month
                                                                                                   14
What Velti Does:
Objectives                                                Solution
To improve customer loyalty and engage them through       Mobile app that enables customers to earn points
new channels;                                             every time they scan the purchase receipts and for
To offer customers loyalty rewards through a              other interactions via the application
solution that would not impact at all the existing EPOS
infrastructure


RESULTS

800                                     230                      CUSTOMER
Downloads day 1                  Barcodes scanned day 1         SATISFACTION
                                                                                                               *united STATES
                                                                                                                                15
Overview                                                   results
JCPenney wanted to gain an advantage over their            Utilizing mGage Communicate JCPenney
competitors by building a Loyalty/CRM program to           have built a database and recruited over
promote events and drive store traffic.                    1.5 million opted-in customers receiving 4-8
                                                           alerts per month. Due to the success of
Using mGage Communicate they were able to build a
                                                           the campaign, JCPenney are aiming to use
high quality opt-in data base by offering the following:
                                                           mGage Communicate to build a database of
• Offers to incent opt-ins to mobile - $10, $20 coupons    over 4 million customers.
    tied to spending level
• Sweepstakes offer through partners (AOL, Rascal
    Flatts), to drive opt-in for alerts
• Similar offers via Facebook to drive participation

                                                                                                          16
ALL ABOUT VELTI   IT‟S BEEN
                  Be sure to visit www.velti.com for more information and to read our blog on mobile
                  marketing insights
                  Rob Short
                  Tel: 0207 921 5532
                  Email: rshort@velti.com

                                                                                                       17

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Velti Mobile Marketing Presetation July12

  • 1. MOBILE MARKETING EXPERIENCE PRESENTED BY Rob Short rshortt@velti.com 0207 921 5532 Let‟s get started! 1
  • 2. 2
  • 3. Reinventing marketing for the Mobile era ALL ABOUT VELTI WE‟RE BIG WE‟RE PRACTICED WE‟RE SMART GLOBAL REACH DEEP MOBILE EXPERIENCE AND WE BUILD SMART TECHNOLOGIES  NASDAQ listed  825+ brands and agencies  Velti‟s mGage platform reaches 4.26B  3,000+ campaigns mobile consumers  1,000+ employees with 450+ engineers  2.5 billion consumer interactions  Optimized on 6,000 devices  19 offices around the world per day  End to end: from asset creation to  10-years of profitable growth promotional marketing mobile CRM, we do  2010 revenue of $116.3m with EBITDA  11B monthly impressions it all of $27.2m 3
  • 4. Velti market leadership Blue Chip customer base in 68+ countries ALL ABOUT VELTI idle east 4
  • 5. An overview of the services we can offer ALL ABOUT VELTI Mobile Commerce Mobile Marketing mCommerce / mweb and Your strategy MULTI CHANNEL marketing / multi OS native apps mobile advertising / sms / QR / social Rewards based marketing Vouchers Mobile CRM Promotions Loyalty Location Based 5
  • 6. Velti market leadership In Retail Velti has a global portfolio of retail clients however our key strength is that we leverage experience from our other sectors and bring them ALL ABOUT VELTI to retailers 6
  • 7. Velti market leadership in APP development ALL ABOUT VELTI 7
  • 8. What Velti Does: ‘Text to Enter‟ • Use QR code or “shortcode” as text response mechanism to open mobile to all users • Capture numbers and respond with confirmation or offers via MMS or custom web pages. • Customers who text in are then added to the customer opted in database for future mobile marketing promotions • Customers who redeem can be sent new collection updates, offers or vouchers „Text to Buy‟ • Include a direct response mechanism on adverts • Customers are taken through a mobile registration to receive SMS for a mSite/App or store voucher • Customer is taken directly to the purchase page for the specific item realising a quick and convenient purchase 8
  • 9.
  • 10. 1. Vertical scroll Mobile Email 2. Horizontal scroll – to view bullet points shown in „3‟ 3. Desktop view 4. Mobile optimised email showing bullet points 1 4 2 Try it here: http://newsletters.ea.com/2012/FIFA/MOBILE/en/ Before After 10
  • 11. Cross-Channel Engagement Platform ENGAGEMENT PLATFORM REWARDS RELEVANT COMMUNICATION PROVIDE Enables an ongoing dialogue Flexible reward schemes to incentivize product purchase with consumers through an and continuous brand …as in personalized and targeted CONSUMERS interactive, entertaining engagement communication increasing playability and repeat purchase experience YET ANOTHER REASON TO BUY YOUR LEVERAGE MOBILE AS AN ALWAYS ON AND ON THE GO PRODUCTS MEDIUM
  • 12. Objectives Solution Velti worked with ASOS to maximize Velti put in place a dedicated shortcode that allowed ASOS customers the auction of Cheryl Cole‟s dress to make a lowest unique bid for the dress of their choice. The collection. reverse auction mechanics meant that users could be knocked off the winning slot and were prompted to bid again. THE VELTI RESULT The auction was available for 10 days and attracted over 70,000 unique bids (of £1) during this time. Press coverage was excellent driving further revenues for The Princes Trust. 12
  • 13. What Velti Does: • Utilises the latest HTML5 mobile web technology to deliver a fast app like experience • Mobile traffic increased by 500% within 3 months of launch – conversions are higher than the website • Key features include: • Optimal experience served to each device • Full API integration into eCommerce platform • „One Click‟ checkout for registered users • Accordion menus to reduce page refreshes WINNER - Most Effective mCommerce Solution Mobile Interactive Group – New Look 2011
  • 14. Objectives Solution • Increase sales • Check price, locate nearest in stock store, reserve • Improve customer service and collect your product • Strengthen brand loyalty • Customer notifications /alerts • Targeted marketing messages with unique voucher codes THE VELTI RESULT 4.5 m customer 6M opt in profiled 54 M consumer 5.8 M customers interactions for interactions for interactions per interactive services mobile marketing month 14
  • 15. What Velti Does: Objectives Solution To improve customer loyalty and engage them through Mobile app that enables customers to earn points new channels; every time they scan the purchase receipts and for To offer customers loyalty rewards through a other interactions via the application solution that would not impact at all the existing EPOS infrastructure RESULTS 800 230 CUSTOMER Downloads day 1 Barcodes scanned day 1 SATISFACTION *united STATES 15
  • 16. Overview results JCPenney wanted to gain an advantage over their Utilizing mGage Communicate JCPenney competitors by building a Loyalty/CRM program to have built a database and recruited over promote events and drive store traffic. 1.5 million opted-in customers receiving 4-8 alerts per month. Due to the success of Using mGage Communicate they were able to build a the campaign, JCPenney are aiming to use high quality opt-in data base by offering the following: mGage Communicate to build a database of • Offers to incent opt-ins to mobile - $10, $20 coupons over 4 million customers. tied to spending level • Sweepstakes offer through partners (AOL, Rascal Flatts), to drive opt-in for alerts • Similar offers via Facebook to drive participation 16
  • 17. ALL ABOUT VELTI IT‟S BEEN Be sure to visit www.velti.com for more information and to read our blog on mobile marketing insights Rob Short Tel: 0207 921 5532 Email: rshort@velti.com 17